clean , quite , staff was excellent, pool , spa , size of the room , breakfast

bed was incredibly comfortable, the hot shower was amazing and the spa and steam room facilities were lovely

yet the next morning at breakfast it was offered up and had clearly been there the whole time

also the food, both dinner and breakfast was awful

the pool and jacuzzi s are well maintained

attention, room service, facilities, landscape

also breakfast included is not great, have to pay extra for other options

the bar and restaurant are also very good, they grow a lot of their own vegetables in their own garden

bar area was well decorated and with a good vibe

breakfast can really improve

in particular that they didn t mention on the reservation is that has private free parking, wifi was excellent too free and

the breakfast was my favorite part. the staff was also very kind

one thing in particular that they didn t mention on the reservation is that has private free parking, wifi was excellent too free and

friendly and welcoming hosts, served breakfast very early given my needs as a birdwatcher

parking wifi ok

no tv signal and no wifi, no internet

wifi speed is super slow you can even look a youtube video on it but everything else was great

breakfast was great and the location was close to the airport which was nice and convenient!

great location. friendly staff and the breakfast was really good.

breakfast was delicious and fresh

host offered early morning airport pickup and drop-off, was extremely hospitable, offered free breakfast and wake up calls for my tour

lovely and peaceful excellent service and wonderful breakfast

love the pool rooms food

the room, the pool, the view

the rooms are big and very confortable, the breakfast was huge and delicious

music.was.to loud by the pool

pool, jacuzzi and massage, as well as water sports activities available

gorgeous location, amazing food and room service, the room was beautiful, romantic, and relaxing

i love the service of the hotel specially the room service quick and friendly

later during the night when we requested room service we got to meet milo who is adorable and visited us the next morning too

we loved not ever needing to leave the cabana thanks to the extremely attentive staff and room service

tranquility, water activities, room service and personell were very good

we loved the room service, hot tub, fire and the restaurant. the staff were all amazing

free breakfast was delicious, all meals and room service was fantastic

we had ordered room service and we were incapable of eating it in the kitchen as there was water pouring down on

restaurant is really great and their room service is a great bonus

the food was amazing and the room service was a nice option to have

staff attention was great, breakfast to delicious and again amazing staff

friendly staff, clean rooms with balcony and breakfast was included in rate

breakfast is beyond delicious (specially the coffee), the landscape is beautiful, as this is

swimming pool in front of the apartment, with music all day

the pool

views, it's really beautiful ud83cudf04 ud83dudd38super nice & great service ud83dudd38the breakfast ud83cudf73 is very complete (ud83eudd5a's in multiple styles (you choose), oj ud83cudf4a,

breakfast was wonderful, they even asked me if i would like something additional for my breakfast

the staff were incredible and the whatsapp communication to order room service or any questions was very fast and efficient

break fast was good but then the room service brought it to the room made it even better.

food was fine, room service was amazing

incredible, every little detail thought of, the view was stunning and floating breakfast in our pool every morning was a wonderful addition

facilities are top notch, the views are spectacular, the food is absolutely delicious, the pool is so beautiful

breakfast was one of the best we have ever had when included in the price of the room

we had a very private bungalow overlooking the lake, an having full room service for anything you want - it was kind of awesome

the food is delicious, with vegetarian and vegan options and the restaurant offers a quick room service

st like in the pictures), friendly staff, room service for any meal you want to have in your room

the view, privacy, hot tub, room service

fabulous room service, the best pizza we've ever had and breakfasts huge and devine

parking

no wifi

of parking, spacious cabins and big tv

the rooms are large and very comfortable with minibar and reasonable wifi

wifi limited to reception area with no coverage in the room.

one highlight was ordering room service the carrot cake was spectacular

the breakfast was delicious, and we loved our balcony

all the amenities were perfect all the way down to the gym area

breakfast was to die for and the staff is super nice and always ready to help

the breakfast, the views, the scenery was beyond expectations. i loved it all.

very friendly / helpful staff , breakfast included .. close to bus terminal , few malls ..

i have a special diet and they served my breakfast low on sugar and salt and tried their best to make me feel at home

the breakfast is enough poor and not really tasting

the breakfast was okay

excellent service. delicious breakfast.

breakfast or a meal, that was not included. only receive cash, did not give me the bill.

you can't get breakfast before 9 for some reason which makes it hard to start early

the included breakfast was at a restaurant around the corner and was pretty good - great base for the walk to la

great location. beautiful outside. no early check in, but we could store the bags.

the staff were friendly, breakfast included was good and the room was clean with a warm shower

had a beautiful view of the lake and was very comfortable and the spa bath was amazing, the wifi worked great and they also will deliver food from the restaraunt

located, very nice and friendly staff, early check in was available (thank you) - they even offer me the choice between two rooms, check

had a beautiful view of the lake and was very comfortable and the spa bath was amazing, the wifi worked great and they also will deliver food from the restaraunt downstairs to your room if

good breakfast

the property is in a nice location and the pool and outside area is lovely.

just 15 minutes from la piedra and 20 minutes from guatape by bus/jeep, and the hotel has a pool, sauna and jacuzzi to keep you entertained

the pool, sauna and peaceful location.

when we arrived, the hotel was playing very loud music by the pool, but second day we were alone by the pool and it was quiet

i didn t get a choice for breakfast but that might have been my lack of spanish

they helped us with early check in and late check out, no charge

the spa is very good and the breakfast also very very good

breakfast was delicious

great location, friendly staff, beautifully decorated and great breakfast

breakfast is at a restaurant not far away

good wifi/internet/network, but couldn't get tv to work (not an issue for us and we're sure they would (-)wifi didn't work (-)really quiet, the room is not really practical, wifi doesn't really work all the time

the location, nice place, quiet, lovely staff and parking

ich was great)

ey have a large parking up there, along with a lot of cafes and restaurants, and the parking isn t expensive)

when we arrived, it was pouring rain, there was no covered parking, and although three employees were standing at the entrance watching, no one offered an

they accomodated us with an early breakfast on the day of our swim competition, which was really appreciated

use tuck-tucks

we had a secure parking for the motorcycle

very good breakfast. close to guatape. friendly owner. hotel has own parking.

fun room with spa tub

service, living room, parking for bike, cafe and the host was amazing

you can also do your laundry or get something to drink here

included a lovely breakfast served on your balcony, which never disappointed

beautiful view, peaceful area, possibility to do kayaking, nice breakfast

breakfast being served to us in the room is always nice

the supplied breakfast in the morning was perfect

everything was great! beautiful views, very clean, hot shower. loved the breakfast on the deck.

breakfast is just so-so

cluded) on the upper terrace with nice view, extremly comfortable bed, everything was

was clean and modern, the staff were friendly and breakfast was delicious

good breakfast

nice view from the terrace where also the breakfast is served

the breakfast served was good

they serve a good breakfast in the room

breakfast was good and served at the room

did not provide us with much information (i am fluent in spanish so that was not the problem) and breakfast left much to be desired

more things to do for the location, a better breakfast, and available heater for my room.