old phone in the room made it hard to speak with room service

excellent room

breakfast and room service were excellant and reasonable

room service was excellent, food came to the room and it was still hot, and the price was very

the staff took long for the check in and for the room service.

there was a nice small pool set in a lush garden

it is a beautiful property on the water and the grounds with the pool is great

we fished off the dock, went on a boat/fishing day they arranged and ate dinner/breakfast on our balcony

pool and outdoor dining area.

kids loved the pool

the staff was very profesional. the location is great. wifi was fast. fair breakfast

good wifi

nice staff, very helpful; great wifi and big rooms

- the wifi worked in our room - we got some breakfast, even though we had to leave very early

you have wifi, air conditioning,

room service menu very poor

no pool. no breakfast. no room service. and last but not least no wifi for 3 days

room service never clean my room or changed my towels for my 3 day stay

so they give a room service menu

hotel has anything you might need from a gym to a pool, casino, restaurant with room service and very comfortable rooms

service is quite slow at the outdoor restaurant by the pool

is literally quicker to order room service than to try to eat at this outdoor restaurant)

room, breakfast, staff, pool, garden, dinner, room service..overall its an excellent choice

the waiting time of the room service and the portions of the breakfast.

i only had one negative encounter with room service she was annoyed that i only spoke english

friendly staff, amazing breakfast, very clean facility

i also enjoyed the daily hot breakfast

locations and the bar in the rooftop

very inconvenient access, super small parking lot, few tv channels available, normal room

ecurity, tools etc

the pool. the service

the breakfast was very good as well the personnel always very helpful.

breakfast was excellent

lounge and pool

room was very comfortable, breakfast 10/10, and outstanding service

room service felt underwhelming, vanilla if you will

room service could be faster.

room service was wonderful, the staff was always friendly and helpful

could have been higher quality, too noisy no bath robe limited room service options restaurants closed too early 9pm-ish sent shirt to laundry service and they

i called room service to fill it up and they said due to covid restrictions we cannot

no room service except basis

room service was a little slow.

room service was quick and easy, as hubby and i both needed our

wait times for room service was over an hour

the location is perfect. the pool is great the room is elegant.

room we went to, had dirty sheets, room service didn't even change the sheets

room service

you can make a vending machine, room service, or have coffee available in the room itself

everything ok except room service

cero room service, cero restaurant.

room service was great

room service, security.

no room service attended

they need more parking space

the kitchen was a descent side and with manageable utensils for mild breakfast

amazing staff, nice pool, fully equipped gym, great room service.

room 208, next to the bar and meeting room. very noisy.

wifi works well for free

location. staff. breakfast. bed. shower. different pillows. decor. everything!!

hotel bar is possibly the worst service i've ever gotten

the staff in the lobby and the bar areas were nice and friendly

breakfast and the restaurant

breakfast was simple

spacious room good wifi

my husband ordered a simple breakfast

breakfast was good and great environment

front desk would never answer, the voice mail would come on all time, no night room service, and most shockingly an empty mini bar

the bathroom was never cleaned when they do the room service

room was spacious and immaculate clean, and the room service food was not only delicious but gourmet standard

room service was great

the pool and room service was great.

i don t take breakfast, i would like the room service menu with a little more options

staff was a little rude with room service

room service

from reception to room service to bar

staff courtesy. service at the restaurant. room service.

the location is very central, parking is a closed lot.

hot water in the room, in the cafeteria they run out of breakfast, no eggs, no bread, no milk, no fruit, nothing and it was very dirty

i was there for 2 nights, breakfast was the same - yuca, eggs and a piece of

breakfast was included in stay

the bed was noisy, as well as the security staff and breakfast was kind of cold

room service amd cleaning facilities can be

in any request as well as very informative, view is spectacular, rooms are very modern and room service came daily

early check in, the courteous staff, the clean and spacious condo, the room service and excellent location in walking distance to several restaurants

there are a lot of restaurants nearby and bar on the rooftop

property with incredible pool

room service was on point specially,miriam

very clean, convenient location. the bed was extremely comfortable. great room service.

room service is affordable if needed

the 24h room service was very good!

hotel in santo domingo is an excellent hotel, clean room with an ocean view, their room service was exceptional, great breakfast with diverse choice

we had an issue in the bathroom it wasn t flushing at all, we called room service and in no time we got help, very cortious and professional did everything on his power

the room service was great throughout the stay

i almost forgot there is a gym

good location with available free parking.

amazing breakfast, but make sure to come before 9:30 am or all the best stuff will be gone it s a

all staff were friendly and very helpful both at reception and breakfast

breakfast was good

was a great place to stay and to relax, the staff was very helpful and breakfast was good to i will stay at this place again thank you san

were helpful and the guard promised to keep a close eye on my car since they do not offer secured parking - just 'reserved' parking along the street

no restaurant for lunch and dinner. the breakfast is basic

lady was very clear and professional and took it on check in, then he stated it was because of a room service to which i acknowledged and said i didn t know room charges was taken before check

clean and big fantastic staff and room service was great

liked that it had room service 24/7

compulsory tips too high. daily room service is charged to your account.

the room service was great, professional hospitality was good

the daily bell boy and room service gave excellent service

experience overall the staff at the hotel and restaurant we very prompt even when you ordered room service

having a restaurant next door and having room service from them

the only thing was really good and beyond expectations was the room service food

it has great and friendly staff and a 24-hour restaurant with room service

in room service was perfect, the food was delicious, best food i had in santo domingo so far

room service was poor, i ordered food and it never came

elegant hotel nice design, room was ok breakfast was ok staff was good and room service was excellent

room service

the housekeepers were attentive and the room service was excellent

the breakfast on saturday was slow to come out, had breakfast at 9:30

during our stay the pool area was closed, which was not stated when we booked

we used the pool towels

the pool was out service, some problems with the elevator

clean hand have what you need, the pool/roof top is nice and the gym is okey for being a smal hotel

we had a small issue with room service and they did solve it immediately no complain at all

room service took too long

room service takes over 1,5 hr

room service food is not that great, and pretty pricey and takes about 45 minutes

room service

room service was fast and most of the food was, thought slightly overpriced, anyway good

room service and hotel staff are super friendly and attentive

r breakfast)

was no room service menu in the room

kitchen/room service menu limited options and a bit overpriced

the breakfast was simple but good

away not to mention it was around 2 am , she also helped us with all our bags

only thing which could have been better was the waiting times around breakfast

the room was cleaned daily, and they had a laundry service (extra fee), which was very convenient since i didn't have to walk far to find a

and even little breakfast

was greeted with kindness front desk staff was excellent room service was excellent room clean everyday iove the everyday activities

really small breakfast if you don t come as first you would probably dont get much

the breakfast was really good, i liked!!!

parking

the parking was about it

the room service is very good

good wifi and cheapness of room rate. i did not see any roaches.

there is no breakfast at hotel carribean

no breakfast, no coffee, nothing is good

the wifi worked stable, the rooms that didn't have ac, had powerful ceiling fans

the room service is very good

there is no breakfast at hotel carribean

the breakfast was okay ...

no breakfast, no coffee, nothing is good

breakfast was included, but didn't trust the chef cause he was also the lobby attendant

wifi super fast

com website -wifi did not work in ny room which was furthest to the back at end of hallway, sometimes i got a

coffee in the morning free wifi, close to zona colonial colmados close by as well, empanadas, helados bon

very good wifi

the wifi service was not as good as before.

excellent high speed wifi

this comfortable and silent hostel offers clean rooms, comfortable bed, ac, hot water and good wifi

did not like that the first 2 days the wifi did not work in my room

saturdays no parking for your car as they have a night club on the premises

room and the pool was nice

very good breakfast and great location

friendly staff, location of the hotel, cleanliness, breakfast and the staff was so nice

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave because his owner friend was busy

laundry service, bar service, massage service excellent

this location is a complete dump it has no pool and no food it is small outdated and dirty

laundry service, bar service, massage service excellent

everything from check-in, room service was wonderful

the breakfast was excellent, in variety, presentation. but specially taste!!

great breakfast and delightful way of having it served next to the pool in the private indoor garden

well-decorated rooms with high ceilings, amazing breakfast, great service overall

a butler who took my breakfast order each morning and even doubled as my photographer by the pool he captured some amazing shots

parking lot access in out not smooth can be better card door key had to be coded 3 times room

location, parking, roof terrace, cosy room

is the colonial zone, parque independencia, taxis on the street below the hotel, it has a great pool, it is very clean, close to all the nice things that there are in santo domingo, and the

nice and helpful staff and private parking

reasonable price, clean premises, clean and, comfortable bed, and car parking, in a central colonial l position friendly helpful staff all i

wifi isn't working very well

great breakfast, location, and modern look

be prepared for stairs, breakfast is on the roof

the wifi doesn t work in the rooms.

the breakfast buffet was actually better than the punta cana resort we went to

comes with simple breakfast and has nice decor

the rooftop terrace with a coffeeshop / bar is a nice place for breakfast

i read there was breakfast- i was not offered breakfast. the wifi was poor.

i did not get breakfast- nor was it offered to me.

just few minutes from colonial zone in santo domingo, great breakfast on the terrace included - choise from three types of breakfast, fresh juice,

location is great, ac worked as expected, breakfast was yummy, and the room was cozy and nice for the price

wifi even better with no interruption at all

maintenance of bathroom and the whole room , plumbing lack of use wifi and use of tv .

wifi in the room was intermittent

the breakfast and the location is superb! right in the heart of the conde

their rooms noisy fridge awful plugs, they were mostly lose with poor connections no wifi the first 2 days - zero room cleaning not available daily no safe no shampoo, just

the breakfast was good for my taste

excellent hospitality, breakfast, communication and comfort

breakfast is good only a suggestion some fresh fruits will be good too but everything was

amazing staff, very good location and nice rooftop pool

the kids also loved it

e of them was about 1 year old) who were being super loud early in the morning

wifi was sometimes unavailable before breakfast.

price was not bad, considering the high quality of the amenities, delicious breakfast with home baked bread, freshly squeezed juice, fresh fruit, eggs cooked to order,

the wifi was great, the bathroom was big

and of course the breakfast

they also had a very good breakfast

gave us a choice of breakfast and we were happy with that

place has great staff and good breakfast

i really liked the place, the delicious breakfast and a very friendly staff

room service

they were faster with room service also

the location of the property and that it also provided room service for dinner.

friendly and the pool.

some points were not covered by wifi

breakfast is good and healthy

they did my laundry and were very attentive

loved having breakfast under the mango tree, they were very attentive to me and i was happy to see the protocols

the bar and food

breakfast was delicious

bed was comfortable , clean. quiet, dining room service could be better. at breakfast.

room service is advertised but, they never have available with the excuse of being overbooked

the room was clean, i had good cleaning room service

location very good breakfast included clean good ac very relaxed atmosphere, has rooftop bar with lounges very hot water

the location, the staff and the breakfast.

from terribly slow checkin to room service to breakfast- simply arrogant and unacceptable

staff was great, the check-in only took a few minutes and the room service was not great but pretty good

we found two roaches in our room, one of them in our food that was order via room service.

parking. hard to park. car dented in parking.

the room was spacious and beautiful, and the terrace and pool were so nice

not to fancy but they are very clean and they make you feel comfortable like in home, very good breakfast

the breakfast wasn t breakfast it was more like bread and banana

of noise inside hotel, no different options for breakfast, some days no juice and didn't have fruit as pictured on the website

awesome breakfast

daily breakfast but limited selection