location is excellent room service is good and hotel room is clean

be nice to have a restaurant/ room service. minor inconvenience

couldn t have been better, breakfast was room service only and was excellent, lots of food and variety room, very comfortable and decorated

no room service for clean up

breakfast, room service very limited menu

like finding out the room service fee

to street park because car was too high wasn't fun in -30 temps room service average internal food options pricey room a bit

room service

much older clientele and the food prices were outrageous, so ordering room service

we ordered room service and it was both quick and delicious

also the room amenities were so so and had to call the room service to get few things changed as they were not clean

no room service due to the virus, plus pool and fitness center closed

cars keys kept not working l had to make many trip to front desk to reactivate them ,there was no room service , no parking stall , l have been staying at many hotels that provide a much better

room service and beds were comfy, got service right away for a microwave and i liked the spa room

the room service people l walks in without knocking and the guy who carries the towel and carts

the restaurant/room service food was disappointing considering the price of the food.

their cocktails were well made and enjoyed both at the bar and through room service

i don't believe there was room service.

the hotel is great. but, the food from room service was bad.

room service took a little bit of time to arrive.

having chili's deliver room service was nice on one lazy night

chili's room service was great

the staff were perfectly lovely & we got room service for dinner from the chilis

the room service was excellent

room service and housekeeping was awesome

i could not get hold of reception the first evening and when i phoned to get some milk they said room service closed

ordered a creme brulee for room service that was subpar for our expectations in taste

room service 3 days no changing of garbages

not great room service variable and poor at times

dirty towels left in rooms

called both room service and front desk but no answer

room service was good

the front desk and room service is pretty good

great b room service, clean room , hot shower , friendly staff

room service can be appreciated

hotel - comfortable room - nice room service breakfast - served hot and fresh

they even offered room service

room service, nice spa, pool area, spacious with real fireplace hall and reception area

keg breakfast for room service was a great way to start off our day

when i asked room service for a big carafe of coffee, they delivered!

large room good room service

no hot pools yet and room service

i wish there was room service but not a deal breaker

1st time i have ever ordered room service in my life ,for breakie

would be nice to have room service option

room service food was a bit lacking and inconsistent considering the price

food quality of the room service did not necessarily meet our expectation

room service was not an option because of the price

the food for room service/ dining

great staff and room service

was a frozen ham left in the room from the previous guests with a half drank bottle of wine and a kids sweater

ud83dudc4c spa hot tube outdoor is top

location was out of the way so less busy, hot tub for the kids, had a gym for a quick workout

there is nothing much for kids so a tiny play area would have been good

hot tub jets not working. no pool.

our week long stay the restaurants were closed and we ordered breakfast and several dinners via room service to our room

room service breakfast, excellent

were not enough vegan/vegetarian options for room service and the cafe

would be that neither room 204 nor room 202 had a table or chairs suitable for eating our room service order

staff was exceptionally friendly and kind, speaking/chatting with them

clean, and you get room service if you request it

enough parking for its own guests, refused to do room service when its own website says room service, then the front desk lied about room service

room service was unpredictable, too much money for an old building like that

the room service, i mean no room service

room service had to be asked for and we only got it once in 5 days

housekeeping or room service during our stay

he informed me because i responded to the email for contactless check in they do not give room service

water pressure in the showers isn t great and there s no room service so you ll have to ask for coffee to be restocked which is fine

no daily room service remodeling during stay

did not provide any room service at all

because of covid there is no room service (as in every hotel in alberta) available at the moment, but you always get fresh (-)since we couldn t find the phone, we couldn t order room service lol but it s aight (+) we had room service one night and the meals were huge, fish and chips were awesome (*) moreover, there is no room service unless being asked for it, well (-) had to ask for room service every day, which for the price we paid was not good (-)terrible room service, didnt clean our room, felt like we were stay in a hostel

wifi was completely unusable

the hotel is very central and within an easy walking distance to the downtown restaurant s, bars and other facilities

the pillows were hard. wifi didn t work in our room.

no possibility of early check in waited in lobby for 30 min prior to 4pm

didn t, it wasctrying to be trendy but no room service and it totally misunderstood the climate change

i was there 4 nights/3 days and didn't get any room service

there is a train track right next to the window and room has poor noice insulation room service was close to none, waited two days just to have garbage removed and for fresh towels

wifi would constantly cut out so you had to keep logging back in.

location, size of the room, kitchen facilities

lot of hidden extras not included in the price such as a daily room service charge of c$ 15

electric kettle in the room and did not provide hot water from room service

wish there was better room service

room service staff is very friendly

tub wasnt working, had key to the wrong room, no room service, wasn't told which building our room was in

an incredible omelette delivered by room service. a little pricey but delicious.

tub didn't have powerful jets room service closes at 9pm pillows were too high

no room service made it difficult as we had a fussy baby.

also the hotel is so new that room service is not set up yet

no hotel directory or room service menus in rooms

also the room service, only wish the rooms had closed drawers

clean and quiet, room service is great

the room service was amazing

staff, free parking for guests and real incentive to go green with $5 voucher if you don t use room service

hotel features a 'go green' kind of programm that encourages you to waive your room service and retour you get a reward of your choice

room service was a nice touch

loved the coziness of this place, super chill , easy and flexible check/check out , the room service served to your door was amazing, staff is super friendly and amazing prices

there were mosquitos in the bathtub from the time i checked in and even after room service came in to clean the room

parking is tight

need to smooth the parking lot and out /in entrance now desk/chair

i received room service, they did not provide plates

room service during the day was fast

everything else, dirty rooms, no wi-fi, tons of mosquitoes, no room service, no tv

no kitchen nobody came to pick up garbage or no room service bed was two small

the cabin we stayed in was lovely with parking space right next to it

no wifi

close to busy highway. no wifi. limited facilities in room with no kettle or hairdryer.

have appreciated wifi but understand it's tricky - we couldn't get cellphone reception there even

wifi, cramped room considering the location of the bed

no wifi which we actually quite like but there was no mini fridge or kettle which would have been