small pool

breakfast was limited due to the covid 19 situation.

the breakfast was perfect and the cooking staff was delightful

breakfast was nice. nothing to complain about during our stay.

very noisy , kids running up and down halls night and day.

free break fast. room service, cleaning, is daily.

no room service.

no room service never cleaned room

list of places that delivered food and room service menu

close to the airport. breakfast was good. room service was good and room was clean.

bathrooms are roomy, beds are comfortable and the room service meal was better than i expected

no room service. staff too busy.

they did have a fairly priced room service menu though, and a restaurant on site

my room service tray was still in the hallway the next day when i checked out the

room service lunch tray was still on hallway floor the next morning even though i called about it

the breakfast and selection were wonderful.

breakfast was great with different menu items each day

very clean! comfortable and breakfast

for example, recording people s temp before allowing them in pool

the pool and the breakfast

should have posted on the pool door that the pool would be reserved for whatever times to allow for others to plan ahead

the breakfast was good tho a little different variety would have been better

the bar in the lobby just reopened during my stay and was used by guests most nights

floor 3, above me, the family allowing their kids to run the halls long after midnight.

decent parking, free water, hot showers, brightly lit bathroom, comfortable bed.

the room was nice and clean. room service was on it

for the guests they had to clear it out by wing disappointed also, the cardio equipment in the fitness center did not work i chose the hotel for the

pool didn't open until 10 otherwise no.complaints

we also liked the pool and fitness center as well as breakfast

we also liked the pool and fitness center as well as breakfast

room was clean and spacious the swimming pool and whirlpool was nice the gym was good the breakfast was nice location near the airport was

music playing loudly in the parking lot at 3 am

the gym was small but clean and functional

trip parking for 50$ a week

i was towing a trailer with a truck, and the parking was not very accommodating for that

the hotel bar was closed and wasn t available until 5pm

great shuttle to indianapolis airport. our driver keith was exceptional!

did not take advantage of the gym but it looked like a good one, also appreciated access to a washer and dryer

to completely close curtains and blackout room due to brightness of parking lot lights which prevented morning light in

complimentary airport shuttle was truly a godsend

they didn't have room service but you could order food by phone and walk to the restaurant to pick it up with a

on site restaurant. room service.

room service didn't come for 3 days

room service food excellent

also, whenever i called room service for towels and such their response was immediate

the staff was incredibly friendly and accommodating. the location was good. the gym was good.

fire alarm going off, elevator breaking, no parking

no free breakfast

parking lot was nearly full when i arrived with a large van.

room was perfect and clean. breakfast was hot and fresh.

accomodated us with parking for our trailor

the parking lot had not been plowed, people parked crazy and a school bus was blocking access to the

i didn't like the loud music from other guests at 7am that were playing it in the parking lot.

- no room service

the gym, kitchen in rooms, comfortable bed.

having a little kitchen area

are super friendly, rooms are pretty nice & come with a kitchen with anything you might need in it other than an oven

free laundry

room service was horrible

also your room service is disgusting and extremely

room service never came to clean

in a hurry/free fruit and cookies in the lobby/clean, quiet rooms/friendly staff/outsourced room service through inn room

even after room service arrived the following day

breakfast was suspended

good security, breakfast or coffee was unmatched very clean

free wifi and breakfast

breakfast was ok

free wifi and breakfast

gm yelled at me when i entered through the exterior pool door

the pool is awesome

pool was not open

the furnishings were comfortable and the breakfast was

pool closed. breakfast looked nothing like shown in the hotel photos.

they quickly swapped with another room because i found some paint on the carpet breakfast was amazing and kitchen staff are rock stars

breakfast was plentiful and good

clean , friendly , no smell in the room , clean pool

great hot breakfast

heated pool, amazing staff and great selection of breakfast items

much around in regards to restaurants and the hotel didn't have a restaurant onsight although room service was available

there was no room service provided

for the star level, this is a nice hotel with reasonable room service

room service

did offer room service but when we called they said they had to cancel room service for that day as they

in room, no open bar as was advertised, no one came to check on us, no one accommodated us with room service, no one came to see if the room needed cleaned, we had to track down someone to

comfortable and quiets and it had a pool

there were kids running up and down the hallway all night. staff did not do anything

having a bar was a nice extra

pool are was nice and clean

parking lot signs park at your own risk were a bit foreboding when i first arrived & saw them

easy parking. beds were good. choice of pillows. they service the room while we were gone.

coffee pots in room no vending machines for snacks no free breakfast no pool or anything fun to do staff was

spa music playing & inspirational quotes on the wall

good location and clean, only a pool would have made it better

asked for room service beds to be made etc they never came

we ordered room service from tgi fridays and it never showed up. we went to bed hungry.

coffee in the room was more water than coffee, and there was no breakfast available for room service

staff from the valet, to front desk receptionist to room service/ housekeeping were inviting and respectful

my kids really wanted a pool

room service were too much below expectations

was perfect, bed was comfortable, staff were polite and friendly, friday's had room service

room to be bigger not understanding room service

we left for our event, when we came back we had no room service

breakfast was excellent and service was friendly and super helpful

the high charges for room service

ecause of covid )

was disappointed the room service came on plastic plates with plastic utensils

room service closed @ 11pm

room service is not available 7 days a week.

they did not have room service. a little pricey, if you are booking directly with the hotel.

hotel does not have room service, however there is a great colts themed dive bar, named basey's, right down the street

unfortunately, they don t have a kitchen/room service

don t offer room service so you had to clean yourself and go get your own towels trash bags they lied about

i personally like hotels that have room service: however, the reasonable accommodation was fine.

breakfast was yummy

super spacious and we loved the kitchen

full kitchen..canal. peaceful comfy

i had a full kitchen for a price of a regular hotel with none

breakfast and the cleanliness also the convenience of being on the canal

about dinner after 10:30, so we had to order room service and to receive 2 bad box lunched at a westin was not acceptable

also, the room service and front desk staff were friendly and helpful

liked everything but we did order room service and they didn t have what i originally ordered so i changed it when they called us,

location and room service

room service menu is pretty horrible

i missed that when the room service came i had to use my jacket

was on main floor and super noisy, no hot water, room service was early, we sat for 20 minutes in the restaurant without even getting our order

room service was cheap

room service was gross room wasn't very clean

there was no room service

the only slight dislike was that there is no daily room service due to covid which i get but that's one thing i enjoy most as a mom coming back to a

no maid after first day room service was bad

room service took a little long, but my order was very beautifully presented and extremely high

room service was only supplied if requested. hard time getting towels.

day room service left us a note apologizing for the inconvenience but they were out of towels and

great facilities including indoor heated pool, room service

time it took to have room service clean our room

dinner - room service

on two occasions to order room service

room service breakfast was delicious and the bed/pillows were so comfy!

i had 2 room service meals and they were

the room service was good, but the food wasn't anything great

the staff was perfect. so helpful from parking, check in, and room service.

the staff from concierge to housekeeping to room service was so friendly, personable and accommodating

great location the bar and food was ok. staff were keen to please.