room service was free

they had room service in the room was big

there is even a limited room service menu, which is convenient because the only things in the area that are open in the

now they have room service meals

hotel did not have wifi. at least i didn t pick it up.

hotel is well located, it has basic services such as restaurant, room service and pool

beds are so hard!! and pillows so soft... swimming pool very cold. and little bit dirty.

feel, very friendly sraff, clean, safe parking, on site restaurant, good price, convenient location, hot water, everything

the pool was clean

the fact that it rained and i wanted to get in that perfect sparking pool

maybe more equipment in gym area, fix tv at that same place.

not instructions to start the walk machine in the gym

by the friendly, attentive staff, the clean spacious rooms and the central location to access our golf destinations

super clean water in the gym

i would have loved to have a mini fridge in the room. the gym was way too small.

the view from my room was amazing, and not to say the pool's

pool - this is was the main reason to reserve, in your website i read heated pool and the water was

stayed at this hotel more than 5 times and the pool is never cleaned or even on being filtered, so i m guessing it s there just for show, the

liked the super comfortable rooms and the rooftop pool

roof pool with view of the city was lovely in the sunshine and i had it all to myself

free parking ok

equipped kitchen, good room service, terrace

i particularly like the kindness of the personnel and the flavours of its generous breakfast

really nice, small hotel with super friendly stuff. breakfast was included too!

good breakfast

the breakfast was amazing and the staff extra friendly

the breakfast was cold

it is a bit pricey when it comes to having breakfast there but it s worth it

no hand soap in the public restrooms pool isn t open hot tub was not hot at all

excellent breakfast buffet.

didn t like that their was no free breakfast

breakfast was adequate but what made it super was the warmth and friendliness with which it was

breakfast was great! location was excellent!

breakfast was excellent eggs with ham, fruit, toast, coffee/tea, juice

the breakfast was also high quality and the wifi was really fast

breakfast was delicious better than we ever hoped

the wifi was not working good and the water it was cold

wifi was awesome, the hotel has good location and the staff was friendly

attention of staff to insure our satisfaction. great breakfast!

the breakfast was very delicious. i liked a lot

the breakfast was excellent with a wide variety of mexcian foods

they privide excellent mexican traditional breakfast

we enjoy the breakfast and personnel

the courtyard is comfortable with wifi

wifi in our room was on and off but was strong in the courtyard

the price for our two-night stay was extremely affordable and included breakfast, which was delicious (fresh fruit, fresh juice, yogurt with granola, breads and pastries (+) the breakfast is excellent with a view to the street (+) every morning don raul greeted us with a delicious breakfast that exceeded our expectations (+) the house was beautiful, the room was clean, and the morning breakfast and coffee was delicious (+)breakfast was good and the host roberto very informative and upbeat, recommend this place and the (+) breakfast was delicious and in a cozy dining area with natural light (+) very friendly host and a nice continental breakfast (+) he treated us very well and the breakfast was great (+)almost missed my delicious breakfast

and good wifi

hotel was nice, hacienda like, it has parking, the rooms were clean

i wished the hotel bar was open

very well located with underground parking. clean and comfortable.

location, good rest, comfortable, nice parking, good service, great price, and delicious breakfast

the location and the free parking for this hotel

the room service was very fast and the food was tasty

the parking space is also an issue if you arrive late.

centered and there always were parking places

great value, early check in not an issue, very friendly staff.

the parking lot greater was super nice.

breakfast - fruit salad, toast and jam, coffee or tea

very good price, very nice bathroom; kitchen in good condition

the parking lot is far front the hotel like four blocks

the breakfast is not good. the wifi sometimes does not work.

with no parking available on site, staff was very efficient to park and retrieve car when needed

the parking. i didn't get a parking for my car, so my car had to pass night outside

location is excellent for us and the breakfast was outstanding for the whole family

room is small, the wifi signal is weak on the second floor, and breakfast isn't worth the money

-- hard to find the entrance pretty average breakfast

didn't stay for breakfast we left at 5am

parking is a bit of an issue

parking & location: street parking was available right in front of the entrance, which was very

no wifi in the rooms as described.

our room, which adjoined the covered courtyard was noisy during breakfast as the rooms only windows faced the courtyard

breakfast was good, the beds comfy and the room stayed warm at night even though it was chilly

the food was delicious and we loved that we could have such high quality food as room service and at reasonable prices

that they don t have parking on site but understandable because of location.

room; comfortable mattress; excellent wifi; convenient location near the cathedral; cable

noise from street, no parking

very hard to find and parking is difficult

the service all around from front desk to room service to the restaurant needs to be improved

breakfast was late

maybe even two areas for breakfast if the place is full

the wifi was intermittent

breakfast entrees.

the wifi was not very reliable and made it difficult to stay connected with family.

room service from one of the top city restaurants very nice perk as well

phone on my room it was not working, i couldn t not used for room service and can t communicate to front desk, for some needs , on personal questions

very weak wifi

few blocks away), stylish hotel, big comfortable rooms, good

do not have a parking in the property it s the only problem is to far away

breakfast was very good.

breakfast is included in the price but the service is poor

they offer a fair breakfast

i loved the breakfast it was very good.

coffee was not available until breakfast at 8am. twin bed room was very small.

thing is the parking is at one and a half blocks from hotel, but this is because is at the heart of the city,

noise from the bar at night

copacana restaurant & bar located right by the lobby of hotel plays the music too loud until 12 midnight

noisy bar downstairs

valet parking was very important for us, first time visitors to the city

good wifi signal

good wifi, lots of pillows, nice staff, and we feel very secure there

wifi, at least in the room, was awful, it fails a lot

wifi didn t work well. it was very loud from the streets. the shower didn t work well.

room that we were staying at didn't have very good wifi and i was there for work so wifi was a must

i had breakfast there the they didn t have a menu to look into

for breakfast it took to long and they kept forgetting what i ordered never got my juice or fruit went

the continental breakfast was exquisite and not what you would expect

everything except service for breakfast.

same menu for breakfast every day.

same-day laundry service is terrific

very good breakfast

wifi barely worked in my room

think that for breakfast it woulb be better to have a buffet with multiple choice of food and also rooms lack of a

full breakfast with personal attention

first night the wifi didn't work for a while

reservation includes continental breakfast and has their own parking, which is highly appreciated in downtown morelia

it would be better to have a larger parking lot.

except the wifi

wifi was very weak and sometimes it did not work in the room.

location great best parking in the old town if parking is high on your list this is the place

close to town/cerca del centro de la ciudad, parking lot/ cochera.

room when we paid and didn t receive it but everyone from the valet to the bellman to our room service was amazing, we really appreciate all of their

the beds were comfortable, rooms were clean, and the room service was great

excellent and brilliant for the conference centre. flexible room service for vegetarians

the hotel has a restaurant, a bar and an open air terrace, all offer good service and food in generous quantities, prices are

my kids also like the bathtub in the room

the older gentleman that helped with bags & parking and cleaning staff were very friendly

from front desk to kitchen to spa services, best vacation ever

small parking lot, use valet parking

secure parking on site

room service was prompt and well-served each time, and every staff member was extremely gracious

spa service incredible

next to the hotel, breakfast buffet not included and loud music in the swimming pool area

we were not notified until we actually left the pool

the pool and views are extraordinary and the service is excellent

plenty of hot water, nice beds, plenty of parking,

the pool was not working, and the mosquitos were terrible

pool was closed and we decided not to stay because it was the main reason we chose this place

the grounds of the property were immaculate. the parking lot is inside the property and locked.

some rooms located right in front of the parking can be noisy during the night

pool was heated

pool and views

pool was too cold swim, even with sun out

sized and moderately heated while keeping the magnificent view that outdoors offer, the gym is very well equipped, the restaurant, rooms, terraces, everything is gorgeous

hotel, comfy bed, amazing view, clean gym, we would have loved a massage but they didnt have space at the spa that day

sold with pool that was closed for a day because of a event, we have not been notified

ambiance, very secluded and charming hotel with italian notes and wonderful gardens and pool

oh and there's a pool

spacious room with fireplace and kitchen, large closet and restroom, almost like an apartment

it's noisy and beds are not comfortable the pool is ridiculously cold

it claimed the pool was heated - it wasn t and is freezing cold

were social events the whole day so we couldn't enjoy the swimming pool

friendly staff and nice facilities including a pool

the parking lot

my kids loved the breakfast buffet

my kids loved the breakfast buffet

inside parking was convenient and safe

we had secured parking

the continental breakfast they have to have more variety of fruits, also in the menu

the continental breakfast was a joke fruit with coffee and toast with jelly

the hacienda feeling and grounds. the pool and natural surroundings. parking lot

pool was nice, friendly staff, good breakfast. beautiful garden area and lawn.

the swiming pool area

its connected to the water park