no pickup shuttle from hotel, information was provided about the availability of the private pool/w room

swimming pools huge, water activities for all ages

the multiple pool areas

pool close early 7

hotel, beach and pools

maris at most), spacious and versatile rooms, and very pleasant hotel territory with vast pool area and cabanas

location, facilities, restaurants, pool

entire staff from check in, pool area, restaurants etc were very friendly and helpful during our stay

the landscaping and pool srea

poolside bar food isn't that great but it's just a quick/casual place to grab a bite to eat after

there are only three pools: one adults-only, one family pool, and one for kids, but all are quite small and often felt

areas for “elite guests” that are also adults only for a gorgeous pool area with great food

the staff was amazing, private clean beach, club/party options, with an adult-only pool

and service the outdoor amenities are exactly what you want from a luxury mexican resort: the pool: vibrant, well-maintained, and great for lounging

the cots for the babies by the pool were a great commodity

the staff was very friendly and helpful, the pools were always refreshing and the grounds were always clean

the morning activities at the pool are fun for adults and kids and very creative

the pool is ideal for toddlers

they have daily pool games and volleyball which my daughter and i love that sport

the staff was amazing friendly, i didn’t like that the massage was outdoors, right by the main pool

hotel with huge comfortable and well-equipped rooms, nice views from the balcony, very chilled pool area, good variety of tasty food during both breakfast and dinner

the adult pool on rooftop need more of an adult feel like the music was more instrumental the regular pool

the pool was so large you never realized how many people were in it

really enjoyed not having to swim with the kiddos rooftop pool was everything

surfing pool for the kids should have more time