from the doorman, reception desk, dining facility, sports bar, pool attendants to the house cleaning personnel expect only friendly staff to assist you throughout

the pool and terrace closed too early.

the entire experience with the staff, amenities, food. the pool in the top floor is amazing

the pool and pool staff was awesome

breakfast is on point, the the rooftop pool is amazing , great drink & food selection, made some friends up there & the staff is friendly

great location, clean, kind staff and the pool is on pristine shape!

the room service, and the pool was also very

the pool and gardens were lovely, they let us check in early!

pool

nothing, wished we could have used the pool

pool was too small

the staff was great. spacious bathroom. the temperature of the pool water is on point.

the pool

the room and the pool.

besides the pool has a lovely temperature

in summer time the garden and swimming pool are very full of life and nice people

warm pool, nice trees

only complaint i would have and it is trivial, the beds on the pool view side are a little

all the places you may want to go, it has a central patio with beautiful trees, a nice swimming pool, and a mexican style kiosk where they host events

friendly staff, large rooms, nice pool and gardens, good wifi connection

i picked the hotel because the location had a pool for swimming and the pool was not clean and had a bad smell so we did not use it

pool was good, breakfast was good, staff was exceptional.

could hear traffic on high floor. pool too warm

didn t have the time to go to the pool and enjoy all the amenities, i needed more time

pool is too small

not much service around pool

by the pool are excellent, worth the money

the pool is very well maintained, the restaurant has delicious food and the staff is very friendly

clean secure, good food & drink, professional staff, friendly staff, wonderful pool area - we would go back in a second

the breakfast is complete and the pool is clean and warm

the highlight of this hotel is the well maintained heated swimming pool and the beautiful courtyard

bathroom is a little small. swimming pool was not clean

pool was bigger than i though

excellent value. heated pool. able to swim laps.

heated pool was definitely a huge plus

the water in the pool was cold

i liked the pool and the gym

room was on the fourth structure all the way back by the pool and around 5am i could here engine running of big truck dropping off merchandise

pool

pool was cold

very clean, comfortable, nice staff and the pool

the pool was open

and with a great customer service, the rooms were so clean and comfortable, they also have a nice pool and green area

the swimming pool close too early , maybe they can extend operation hours at least on weekends

and warm swimming pool

the pool area is still under construction or undergoing renovation works

after our long exploring days the pool was warm and very relaxing

the pool and breakfast menu

great hotel, beautiful room, patio, pool, wonderful staff.

the pool is warm, the hot tub is great

the pool place i think you can put more attention, more mantinence

the pool and gym are excellent, with towels and water in place

i wish the pool was heated

pool and restaurante on top floor is fantastic

very comfortable beds, great shower, good little gym with adequate equipment, awesome rooftop pool, great happy hour

pool, warm water, easy to get into

nice, climatized pool

the hotel it s not expensive, the pool is small but warm

hotel is very cute with lots of spaces to hang around a restaurant, a terrace a pool, a gym

the pool is small but also really nice, because of covid they were booking one person at a time for it,

on our first night there was a pool of water in front of the toilet seat

location and the pool area. great buffet

water in pool ,very cold.

towels and dressing near the pool

to clean more often the pool

the hotel has a swimming pool, a gym and beautiful gardens the view at night is beautiful

so clean smelled so clean beautiful pool green a paradise in the middle of a noisy city

would definitely come again, loved the court yard and pool super relaxing

the pool was heated and it was great for

very nice view, nice bedroom, facilities, swimming pool, service in general.

went for the pool and the price

the pool the location

cold water at pool

choice of flooring around the pool is dangerous

staff and the pool area

plenty of great amenities. good kitchen and gym. clean comfortable room.

it's a great place to get away for a weekend and relax by the pool or if you are coming into town for business

everything. the service, the food and the swimming pool. 9:00-21:00 open. super!

kind and helpful staff, very comfortable bed and warm inviting pool.

a grab bar at the pool to make entrance safer

noise from loud-speaking guests and that the room was close to the swimming-pool

pool cushions had bird poop all over them

the pool can definitely be a little cleaner, but its mostly debris from all the greenery.

we enjoyed just being by the pool, and even in our beautiful room

a 5 stars property could actually have a heated pool

looking down was the pretty pool

good place and good price. i liked the pool

pool area was fun for the kids and the on site dining made everything very convenient

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the gym facilities and pool were enjoyable too

everything was easy - fast check-in, great restaurant options, bar, pool - the service was so fast - the rooms were nice and had everything i needed

pool, restaurant and room service, parking lot

the pool is warm

the room decor could use an upgrade, the beds are a little hard but it had a nice pool and easy access to everything that you need nearby

nice pool and grounds well kept

location, pool, wifi, well equipped bathroom

pool was warm and had a children's wading pool attached to pool

the location and the restaurant are good, the pool also

the hotel is beautiful with pool and jacuzzi

my air conditioner wasn't working, the pool was freezing cold and the jacuzzi wasn't working

the pool and the staff

the pool was a little cold.

nice hotel with rooftop pool and gym. oxxo store and a small mall close by.

the pool. close to downtown. great walking distance. room with a view.

nice small pool

pool was 5 feet deep all over

the room and bathroom looked old and we didnt even got to the pool

pool, comfortable rooms, spacious, good location, walking distance to small plaza and some

en at additional fee), dirty pool, parking lot

no elevator, poor selection in breakfast

when they opened the pool, the water was green