the pool is clean where my kids enjoyed it

bad water pressure, no refunds, difficult parking, cold water in the pool

ants in the room and dirty swimming pool

the breakfast on the terrace was great and we had the pool to ourselves most of the time

great pool too

the breakfast on the terrace was great and we had the pool to ourselves most of the time

breakfast and staff very good. attention very good

great view of lake, and the breakfast was fantastic

breakfast and staff service

kids enjoy the pool the place was very nice s play area for the kids a big area where you can be running around

the swimming pool, the room, the view, very clean place. very friendly and professional staff.

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

horrible music in the pool

pool

no hot water. bad food. ugly decoration. cold pool. hard bed

nice pool, terraces, patio, great recommendation from the owner to her friend a french pilot who took us

the pool was not cristal clear

large gardens for walking, the pool area was stunning, and overall the well maintained charm of the property, buildings and guest

was amazing the pool is gorgeous the food from restaurant delicious it is like staying at a museum it is

huge garden areas, beautiful pool

the hacienda's hotel is surely the best pool i've ever swam in

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

internet in the rooms, the pool was not very clean, staff talked in front of our window both mornings at 8am

great swimning pool and restaurants

beautiful property. loved the rooms, pool, restaurant, grounds

nice location, excellent services, big pool

the hotel is so nice, relaxing, meet with nature at the pool and chill music

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

very nice boutique hotel, beautiful pool and gardens

perhaps have more options in the restaurant menu and more service at the pool.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

the pool looked amazing and also the jacuzzi, we

the pool and amenities are nice and comfortable, as advertised

good value for your money, nice pool

the pool is beautiful and rooms are large and comfortable they feel brand new

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

very confortable space and amazing attention. feels like home. great pool

swimming pool is small but nice and warm

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

garden and pool area as well as the room.

surroundings and pool area

excellent facility with a great pool area

the place is so beautiful, food & drinks awesome. the pool and restaurant are so great.

property was beautiful! staff was friendly. pool was great. 10/10

just swimming pool and spa

location was very good. swimming pool, gardens and views were very nice

great pool bar!

the property was large and accommodated many people with pool access

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

grounds were fantastic, so clean & well maintained with swimming pool

the pool ., the garden., everything outside the room

pool where swimming classes are not held daily felt like heated water, very relaxing

we enjoyed walks around the grounds and were able to take time to use the pool several times

awesome pool and jacuzzi

swimming pool, cleanless

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

beautiful swimming pool and jacuzzi

gym and pool are good

they offered us the spa to change as they did not have the room ready

hotel pool was the best. food was great. staff was wonderful.

pool: the pool area was fantastic large, clean, and surrounded by comfy loungers and umbrellas

the pool was a bit crowded.

was great, the gardens, the pool, the room, all restaurants

the staff, the room and the pool was amazing.

location. pool was great.

pool is the best part

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

loved the infinity pool and view from the room.

great pool with “infinity” ledge and apprx 25m length for laps.

i asked for room facing pool

could be more people helping to serve food and drinks around the pool area and also clean up when other guests

with great view and silky soft cotton begging on comfortable bed, spacious bathroom, beautiful pool and good buffet

also the pool was nice, breakfast amazing and the room was very clean

the way they have the fountain and pool

also the pool was nice, breakfast amazing and the room was very clean

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

included breakfast is awful : soggy chilaquiles and if you want an egg you have to pay extra

the swimming pool is simply amazing and the water temperature was perfect

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides killing bees around the garden

the pool was nice and warm

however, we enjoyed spending the weekend at the hotel, enjoying the pool, walking around the garden and eating in the restaurant

pool is not been cleaned

nice swimming pool

wonderful pool, quiet room, and good wifi

a nice garden with view to the pool

the staff was excellent and hotel was super clean nice pool and garden and the food was superb!

the swimming pool is very cold

very nice garden and swimming pool! the room very big and clean. as well the staff very top!

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff charming and helpful

at 1:00 pm we are asked to leave the hotel whil we were planning to spend the afternoon by the pool because they don t work on

really wanted to swim but the pool was covered up

the grounds of the hotel are very pleasant and well kept and the pool, although on the small side, was pleasant to swim in

the gardens pool and restaurant staff and location is very nice!

second pool on the upper level was a little dirty and neglected compared to the other pool

the beds are super comfy and the pool is awesome

the pool is warm and long that you can swim, i strongly

the pool, the weekend buffete, the hotel was not noisy and me and my family could relax!

e pool water was also very dirty)

the pool was murky and not clean

the water in the swimming pool was perfect

the stairs to our room were muddy and very dirty, and so was the area around the pool

and the place in general but for me the most important thing was the wifi which was excellent

the music is too loud, both in the restaurant and at the swimming pool

garden and pool

hotel, pool

the pool and gardens outside are maintained extremely well

all around/atmosphere & ambience including a pool set in a large garden

the gardens surrounding the facility was great, the pool was great

nice pool, very clean, very nice

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

beautiful property with garden and pool

has it all, the grounds are beautiful, the food is great, and the room was comfy and clean, the pool was warm and clean as well, so check it out if you are in

spacious rooms, gorgeous property, good food at the restaurant, heated pool

the temperature in the pool, the food is excellent, amazing garden

pool was cold, i´ve read that it was warm my toddler did not enjoy because of the temperature

and there is this pool with saltwater that was only gor us during the time we were there

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

loved the swimming pool

need mosquito spray for any meals etc by the pool

old building with gorgeous garden and pool

great pool and restaurant with very landscaping

comfort, friendliness of staff, good kitchen, quiet place, nice pool with jacuzzi part

need deck lounge chairs for pool, cappuccino in cafe was not a cappuccino

and pool with jacuzzi

very green with a small pool and restaurant

beautiful garden and pool, stylish room, great location. nice breakfast included.

the heated pool is a huge highlight and the garden landscape is beautiful

the superb little pool at the back of the

the pool was dirty and covered with a tarp

nice garden, pool, free breakfast

pool was a bir run down, with little space to sit

hotel is very centrally located. swimming pool and very pleasant grounds. clean.

i really like the pool area to relax

excellent location. lovely swimming pool and surroundings. clean room.

i liked the pool. i liked the staff i liked the breakfast,

hotel is small and nice, you need to know the pool is not heated but it's normal, the water is fresh and fantastic for spend the day among the

great pool

nice quiet swimming pool area for guests

if you like resorts, where you can get drinks and massages and meals and sit by the pool without leaving the premises, this is a good place for you

we had a little balcony overlooking the pool

comfortable bed and delightful pool

pool

staff can be slow at times to provide towels in the pool area and are a bit pushy to get you signed up for sunday if you need a late check-out

it has a little cozy restaurant and swimming pool

clean, nice pool,well maintained, friendly staff,good location, neat zocalo, free parking.

clean room. nice pool. great price. it's close to zocala but it a steep climb.

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

the pool was small but lovely and the rooms were very clean

room needs an additional lock because child could open the door anytime and jump in the pool

added bonus - made new friends by the pool

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the people having breakfast which of course woke us up

amazing swimming pool and privacy

the pool is warm, and well located so it has shade and sunlight

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

little one was sad that the pool was too cold for swimming

no hot water for the shower. water in swimming pool was also cold.

location only 5-10 minutes walk into the centre, rooms are good and there is a small pool and lovely walled garden

nice little hotel with pool and a garden.

balcony overlooking the pool.good aircon.