the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

the grounds are historic and beautiful ! the pool is awesome!

pool is not been cleaned

lovely swimming pool

they need more staff at the pool

everything was great!! brunch staff pool everything amazing

pool beds are uncomfortable

the pool and the gardens.

place, staff, pool, safety

hotel pool was the best. food was great. staff was wonderful.

we enjoyed walks around the grounds and were able to take time to use the pool several times

great breakfast. room was great, as well. and enjoyed the grounds and pool.

gym and pool are good

swimming pool, cleanless

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

awesome pool and jacuzzi

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff charming and helpful

very nice garden and swimming pool! the room very big and clean. as well the staff very top!

food, service, check in, garden, pool, everything is perfect

at 1:00 pm we are asked to leave the hotel whil we were planning to spend the afternoon by the pool because they don t work on

the lovely garden and pool area are a delight

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the pool i never

the grounds are gorgeous and the main pool was super peaceful and relaxing

the beds are super comfy and the pool is awesome

pool and brunch on sundays

the room was to dark and the emergency exit to the pool was blocked with a desk...

could be more people helping to serve food and drinks around the pool area and also clean up when other guests

space, pool and flexibility

the swimming pool is very clean the surrounding very nice and nitty

loved the infinity pool and view from the room.

the fitness room and pool area were great

the water in the swimming pool was perfect

the pool was murky and not clean

the stairs to our room were muddy and very dirty, and so was the area around the pool

e pool water was also very dirty)

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the hotel is a bit old and some rooms could be renewed or the pool towels.

there is a big garden with swimming pool and chairs etc

they close the pool the day i want to use it

the grounds and the pool are beautiful and very well-maintained

a nice garden with view to the pool

the gardens surrounding the facility was great, the pool was great

nice pool, very clean, very nice

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

beautiful property with garden and pool

great pool and breakfast

mexico is full of hotels with this type of concept - colonial style rooms, some gardens, pools, restaurant etc

spacious rooms, gorgeous property, good food at the restaurant, heated pool

they have 3 different pool areas, which provides a variety

to the garden, the room was so clean, the bed was comfortable, tastefully decorated, there was a pool but we did not use it

we loved the heated pool and the clean and comfortable rooms.

nice pool

pool

great price, comfortable bed, quiet street, nice pool area

good food and ambience, good location, pool and amenities good.

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

beautiful pool and room

rooms, the breakfast, the staff, the owner, the pool, the views it was an amazing trip and getaway

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the people having breakfast which of course woke us up

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

mperature controlled) and greenery, great rooms, great service

all around/atmosphere & ambience including a pool set in a large garden

hotel, pool

garden and pool

we arrived and went straight to the pool area for an awesome cocktail

also the pool was nice, breakfast amazing and the room was very clean

the way they have the fountain and pool

is inside a condo so it is pretty safe, the staff is super friendly and the breakfast was

booked 2 exactly identical double rooms, one included breakfast, one didn't because 2 persons stayed in it

breakfast was very good and the food was delicious

balcony overlooking the pool.good aircon.

the only thing - the pool didn t look too promising, we never got in.

no hot water for the shower. water in swimming pool was also cold.

little one was sad that the pool was too cold for swimming

the breakfast is classic mexican food. the pool is good ,the room is pretty good.

i booked it because it was close to center, had a pool and looked pretty in pix. very clean

i liked the pool. i liked the staff i liked the breakfast,

hotel is very centrally located. swimming pool and very pleasant grounds. clean.

property, with very nice landscaping and pool area

we could pull the pool area in our room

they offered us the spa to change as they did not have the room ready

there was a pool and hot tub that we didn't use, but was, as with the rest of the place, beautiful and artistic

and pool with jacuzzi

very green with a small pool and restaurant

and big room, beautiful garden and pool area

excellent place in heart of town, very beautiful swimming pool

comfortable bed and delightful pool

i’m being super meticulous, the pool needs some more cleaning/supervision, you could see a few dead insects and it just wasn’t

nice quiet swimming pool area for guests

the hotel is a great place to visit for 2-3 nights and relax by the pool - the restaurant is delicious

the pool was really nice, and the quality of the food and breakfast was great

breakfast was in front of a deep blue swimming pool surrounded by foliage

friendly, the location - on the most picturesque street in cuernavaca, the room - amazing, the pool so beautiful, amazing amazing amazing

need mosquito spray for any meals etc by the pool

old building with gorgeous garden and pool

i got a very nice massage while i was there and spent some time sitting by the pool

the heated pool is a huge highlight and the garden landscape is beautiful

nice garden, pool, free breakfast

the pool was dirty and covered with a tarp

the superb little pool at the back of the

from franciscan community: large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

pool is the best part

location. pool was great.

the wifi also did not work at all only worked for about 5 min and would no longer work

the property is clean it was good wifi connection

the pool is not very clean, facilities very old and poorly kept, very pricy for what it offers.

pool and garden are in good shape

pool and gardens

nice atmosphere and pool area. great whirlpool within the room.

the highlight of my stay was the swimming pool which was delighfully warm

it had a nice pool, and was a great value.

staff can be slow at times to provide towels in the pool area and are a bit pushy to get you signed up for sunday if you need a late check-out

the swimming pool the location

with a view on a gorge, spacious though simple room and a comfy bed, friendly staff, an on-site pool, very good price/quality

clean, nice pool,well maintained, friendly staff,good location, neat zocalo, free parking.

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

the pool is small in order the number of romos

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

added bonus - made new friends by the pool

the garden and pool area were very nice.

nice room (ours had direct access to the swimming pool) with a good bed, wifi worked well

there was a beautiful pool well maintained

location, lovely setting around the pool, cool building design and friendly staff

very clean, pretty good location. nice patio and pool. staff very nice. comfy bed.

pool a lovely thing after a hot day of sightseeing

nice pool very clean

pools

the pool was awesome with a great temperature.

pool, watter dispensers in the lobby, cookies, tea and coffee in the morning and in the evening

pool is nice during the day, jacuzzi is awesome during the night

i was working remote and had to go to the pool area for a signal

the food is excellent. great food. the pool area is very comfortable

everything. staff great. pool good. decent restaurant manager at restaurant was exceptional

attwntive staff very nice garden and pool

beds were very comfortable, the restaurant attached to the hotel was delicious, and the pool area was great

location, warm pool, great food

the staff didn't go to the pool to ask if we needed anything, we had to go look for them.

the pool was well heated

rooms, strong water flow in the shower, beautiful pool, lots of great service

location, very nice pool, good restaurant

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

pool where swimming classes are not held daily felt like heated water, very relaxing

the pool ., the garden., everything outside the room

the property was large and accommodated many people with pool access

grounds were fantastic, so clean & well maintained with swimming pool

seats at restaurant and pool most uncomfortable i ve ever experienced

the rooftop pool was lovely and the overall service was top notch

terrace and pool area very beautiful and the food in the restaurant was great

t a good neighborhood)

we expected the pool area to be cleaner and more upbeat

pool on roof small but lovely

pool maintenance

the room was comfortable and clean. we liked the little balcony and the pool up toe was great.

the arquitectura of the room was amazing! also enjoyed the rooftop plunge pool.

nice clean room with a balcony, plus a great little rooftop terrace with plunge pool

great pool bar!

beautifull pool and spa. excellent food in the restaurant.

pool and garden

kids enjoyed a lot the swimming pool

hotel is fabulous, not only because of its perfect accommodations and superb gardens and swimming pool but also and mainly because of the friendliness of both the reception desk, the housekeeping,

also, the pool was not heated so we couldn't really use it

music, very loud at the pool

tropical grounds and pool-like being in a romantic hacienda --great restaurant&bar- staff very

lovely swimming pool area

pool area is not on the same level as the rest of the hotel

was able to get some work done because the music from the birds and view of the lush grounds and pool made me feel pleasantly different

tile work, sloped wooden beamed ceiling, a private balcony with seating and overlooking the pool

very nice cared & furnished complex with great garden & swimming pool, the road above the wall is a little to hear sometimes but earplugs are in the room's

sthetically, i didn't end up swimming) but it was covered in the

this place and the nice pool and grounds are

also there is swimming pool

very nice property, comfortable and spacious rooms, big pool and nice food.

lovely pool

the 2 pool areas & staff are great

pool room clean.

the hotel is very nice. the pool is very clean the room is very comfortable.

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed anything

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

hotel garden and pool are very beautiful and relaxing

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

hotel garden and pool are very beautiful and relaxing

the waitress would serve the mexican clients around the pool but never came to ask me

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

nadian) if i needed anything

nice gardens, quiet pool, friendly staff, good location, free parking, good service.

there are two swimming pools, and the best part is that if you take a massage in the spa, you can swim all day in a

pool was closed before the schedule

no noises cleanliness pool restaurant

the pool spa is the best!

the swimming pool is fantastic

the guy at the pool is excellent and very friendly

the garden and the pool are very nice

t it was surround by beautiful gardens)

you could not take snacks drinks to be by pool

showers were only warm not hot, there were mosquitos by the pool

the pool was a nice area to relax by in the sun

the heated pool, front desk stadf, the food and service at the pool.

to the climate pool

the pool was a nice area to relax by in the sun

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the pool, the garden

the heated pool, front desk stadf, the food and service at the pool.

lots of stairs with walkways over the small pool

up the quality of the property should be improved, the pool was not full for days, the jacuzzi should be way cleaner

a nice small hotel with pool and outdoor area

would not let kids in and

thing i better remember is that the room was big with a big bathroom, also it had a pool, food services and parking with someone checking on my car

so private; we enjoyed the pool and private yard in the afternoon

the pool can be improved.

the pool was clean and the chocolate strawberries and wine were exceptional

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

the pool area. warm and kindly staff. the bathroom is so nice.

jaquzzi was not working but the pool was great.

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

the lobby area, there was no warning of the step to the lobby or a working elevator to access the pool or the restaurant

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

location was very good. swimming pool, gardens and views were very nice

the swimming pool is nice

the sheets had holes. the heater didn't work and the water in the pool was really cold.

was freezing); the elevator wasn't working

we couldn't get in the pool

location. free parking. big bathroom.

the pool and surrounding area was very nice

specially the pool area

nice pool and breakfast

the pool

wonderful setting with a nice pool and a very attentive staff!

pool, bar service at the pool was amazing and room service

great architecture, food and garden/pool.

the pool was good, the courts were great, the gym was well equipped

the grounds/gardens are beautifully maintained; the pool area is lovely and relaxing

heated pool so nice and the buffet good too

the pool is amazing,the staff friendly and always helpful.

the pool and the gardens

pool

nice pool and the bed was comfy

lots of things to do with children like ping pong, air hockey, basketball court, garden areas, pool, etc

the pool is great but it’s cold, so be aware of that

patio was beautiful, and has a pool.

amazing place, fountains, garden, pool, comfortable rooms

the pool area, the pristine hacienda, the surroundings.

the place is so beautiful, food & drinks awesome. the pool and restaurant are so great.

surroundings and pool area

property was beautiful! staff was friendly. pool was great. 10/10

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

garden and pool area as well as the room.