pool wasn't available

pool closed , but they were nice to offer swimming at another property!

only thing i was disappointed in was the fact that the pool wasn't available but on the website it said it was open

only complaint, no pool!!!!! should reduce room rate for every service not available.

looking out the window the pool was covered of course for the season but the landscape and condition of this area needs

the location, it’s right across from a buc-ees! the room and pool was amazing.

there was a gym and pool

very friendly staff and the kids loved to pool

the pool must have been heated because it was very warm and it is august so not refreshing at all

nice pool and spacious parking lot

the pool was foggy and nasty

pool was very nice

pool broken

the only parking spot was next to the swimming pool, right in front of a door, and i thought that was fine, but the door would not open with my

pool was closed

kids loved the pool area

easy check in and checkout. modern and spacious bedrooms and bathrooms. nice clean pool.

we took advantage of the exercise room, pool, and continental breakfast

beautiful pool area that felt like a resort

but seeing smiling face very time we entered or left, enjoying a hot breakfast at the hands of a delightful lady who prepared them, and generally feeling welcome made

pool and basketball court available for patrons.

the staff was great the pool is very nice and clean.

the first day of my stay the pool wasn’t open, but it was ready the second day, so we were still able to use it , oh and had

no indoor pool

it was not hot enough to swim, so we didn’t use the pool

the restaurant could have. had some food & your pool hours cold have been longer.

very nice swimming pool

i was disappointed the pools weren’t open and wasn’t told this when i booked room.

i didn’t like that these was a pool but it wasn’t opened.

breakfast and pool

the pool area was nice

the pool area

didn't like where the pool is located and i didn't like the smell of the room it smelled stuffy it needs air fresheners

we stay at a lot of ihg this is definitely the worst breakfast and pool was full of green slime

no amenities like post, restaurant, gym, etc. pool was tiny, old, only to 4'.

the kids loved the pool

pool

the pool was very nice

the kids loved the pool, and my wife and i enjoyed the room

indoor/outdoor pool was a great break for kids on long road trip

the patio area and furniture by the pool needed to be power washed

pool lounge chair broke as i was trying to adjust it and it crushed my hand.

the pool was closed

the pool

didn't like the fee for breakfast, the pool was small and the rooms didn't have a microwave

did not have a hot tub and the pool was not heated.

my oldest granddaughter refused to swim because the pool was to small for the handful of guests that were there, plus the fact there was no hot tub

pool was closed

kids definitely enjoyed the pool

i talked with the front desk manager and she never mentioned the pool was closed even after she heard me say something twice about the kids swimming

the pool lights where out which limited my kids time in pool.

was by the pool and people were out there at 10:45 loud and made it hard to sleep

ercise room, free breakfast, ice machine) was not working or not

staff

customer service beautiful view the pool and waterfall safe area bus transportation in front of the

outdoor pool was closed.

the dryer vents blowing on the pool made it very hot and hard to enjoy pool.

and up to date just like the photos, price was great, and my daughters were so excited that the pool was open

play offs had food courts around it did t have to travel far to eat after a long day nice clean pool and friendly

on the website it stated it was a inside pool..which they didn't

that it was near many restaurants the staff was very nice and the pool was very clean

we didn't go swimming, but it was pretty hot and the pool chairs were metal & no padding

it was clean swimming. pool was very nice and friendly.

with grandchild it was important to have a pool

why swimming pool never open

i loved the pool, and the area of the hotel.

pool was open. nice room, comfy beds.

of covid we only received a bagged breakfast, but the fresh fruit was a plus

it was clean and neat and the breakfast food was good.

breakfast was adequate but could have included some type of fruit

the breakfast was excellent! the rooms were very clean & nice. we even enjoyed the swimming pool

wish it had a bigger pool

small pool and about 20 little girls in it, who said they were not staying at motel.

pool was closed for painting

the facility was clean and updated. staff were friendly. pool was clean. breakfast was good.

pool closed

also the pool was closed and that was a specification on what i wanted in a hotel

pool area needs attention to furniture

staff was very helpful and friendly. the room was clean when we arrived. the pool was nice also.

pool: too warm; wanted ice plunge

clean rooms and a clean pool

pool was not open may 2-3.

the pool was green so we couldn’t use it

room was clean, stocked, everything worked great, pool was nice, breakfast was wonderful

outside street and pool lights lit up the room all night

the pool nor the exercise room was not opened, the quality inn was opened but booked.

the pillows were half pillows and the pool was green. breakfast was ok

bed, closed pool and closed fitness center, i’d be happy when breakfast comes back to hotels

nice bathrooms nice pool.

quiet pool, clean

it has a beautiful, clean pool and pool area that is great for lounging with family

the pool had not been cleaned out and the beds were hard.

great pool area

the room was clean the pool was clean and nice. i would stay there again.

pool had a lot of chlorine. all they had in the room was decaf coffee.

the pool was closed. toilet ran constantly

breakfast wasn t the best. pool was terrible. nasty.

no inside pool, outside pool not open.

there was no water in the swimming pool

ease of access to hotel and my daughter enjoyed the pool

the room was very nice, outdoor pool seemed nice

they locked the fence around pool so you couldn t even sit in the sun around it.

no pool, wanted to swim

pool was closed and breakfast wasn't good.

hated pool did not open until may

the pool and the room.

and event space, a beautiful and spacious deck, and gorgeous courtyard and pretty outdoor pool area

poolside menu was rather basic (but the fish tacos were delicious)

cold swimming pool!

providing the cost of the stay, the hotel should have indoor pool..

there was a pool

the pool was open and clean. keep up the great work

pool not heated and too cold for me to use

pool availability

on covid)ud83dude0f.

i wish the hotel had a indoor pool instead of outside

room was fantastic and pool was definitely

the staff were greeting the place was clean definitely will stay again when they fill the pool up

if i’m being super picky an indoor pool would’ve been great

pool closed

very nice place wish i could have taken advantage of the pool

nice hotel, comfortable beds, very clean, nice pool & outdoor seating area.

plenty of seating in a beautiful garden in the back by the pool

too cold for the pool, but it looked nice

the pool

not enough pool towels

we loved the pool area

pool looked horrible

excellent dining and pool

this hotel was very clean. the pool area was great.

location and nice pool

pool was out of order

upset that the pool was closed due to covid-19 and we were not informed ahead of time or our rate was not adjusted

a family friendly hotel with a nice pool and even gas grills for barbecuing

somethings was showing wear. like cracked tiles in front of elevator. pool gate didn't work.

pool was closed

location of pool on front of parking lot

i did not like that the employees would come out of a door by the pool and smoke

great pool, ideal area for exploring birmingham on foot and within walking distance to the beautiful

pool was too small and was situated in a strange place too close to the street

that i didn’t have time for the pool.

dirty!! bathtub dirty, pool dirty!!

was over pool with no curtains to close out the bright light

yhe pool was immaculate. enjoy it.

pool wasn’t available due to cleaning of storm. wished they would have had an indoor pool

pool and grill i used

breakfast, pool toys. pillows were nice.

there was a beautiful courtyard with a pool, basketball court and barbecue area adjacent to the office where breakfast was served

the pool closing so early

the pool closed too early

the pool and pool area. thought it would be bigger.

staff member was working hard to clean the filthy pool area but not enough staff to guests ratio

hotel key wasn't working for the pool area only

the pool and hot tube

the parking and the pool area

hot tub and pool could have been cleaner and hot tub needed to be hotter.

her name was amanda, she talked to the children and made us feel welcome, the kids loved the pool, the bed was very comfortable and loved the pillows

the pool area became very crowded and rowdy at times -

the amenities are an added bonus the pool, hot tub, happy hour and free dinner plus breakfast

pool. staff.

pool looked very nice, but it was still to cool to swim

it was very nice place, nice pool.

pool experience, everything was nice, staff was excellent

the pool

pool hours closed at 8