pool wasn't available

pool closed , but they were nice to offer swimming at another property!

only thing i was disappointed in was the fact that the pool wasn't available but on the website it said it was open

only complaint, no pool!!!!! should reduce room rate for every service not available.

looking out the window the pool was covered of course for the season but the landscape and condition of this area needs

the location, it’s right across from a buc-ees! the room and pool was amazing.

there was a gym and pool

very friendly staff and the kids loved to pool

the pool must have been heated because it was very warm and it is august so not refreshing at all

nice pool and spacious parking lot

i talked with the front desk manager and she never mentioned the pool was closed even after she heard me say something twice about the kids swimming

kids definitely enjoyed the pool

pool was closed

did not have a hot tub and the pool was not heated.

my oldest granddaughter refused to swim because the pool was to small for the handful of guests that were there, plus the fact there was no hot tub

the pool was closed our entire stay!!

the pool was broken all week

pool was not open may 2-3.

pool closed at 7pm.

room was clean, stocked, everything worked great, pool was nice, breakfast was wonderful

was upset the county wouldn’t allow the pool to be open but it looked great

bed, closed pool and closed fitness center, i’d be happy when breakfast comes back to hotels

the pillows were half pillows and the pool was green. breakfast was ok

nice bathrooms nice pool.

was a lot of pot smoking at the pool and gazebo

the room was clean the pool was clean and nice. i would stay there again.

the location was awesome, it was 10 minutes from the pool hall that we were visiting

it was nice and it had a pool, the room was very big.

pool had a lot of chlorine. all they had in the room was decaf coffee.

great property. nice pool. clean room. convenient location near food and fun.

the pool area was nice

we stay at a lot of ihg this is definitely the worst breakfast and pool was full of green slime

no amenities like post, restaurant, gym, etc. pool was tiny, old, only to 4'.

the pool was closed

the pool area

the breakfast was excellent! the rooms were very clean & nice. we even enjoyed the swimming pool

pool not open- but it was outside & too early in the season (april).

pool was closed and spa seemed non existent

small pool and about 20 little girls in it, who said they were not staying at motel.

the pool & fitness

the only parking spot was next to the swimming pool, right in front of a door, and i thought that was fine, but the door would not open with my

pool was very nice

the pool was foggy and nasty

pool broken

pool was closed

the pool closed early morning on the day i had to check out.

the pool was closed

pool could use an update.

i loved the bar and pool tables along with the air hockey table! was super fun!

pool not heated and too cold for me to use

i didn’t like that these was a pool but it wasn’t opened.

very nice swimming pool

pool was open

cleanliness of the room, the modernity of the facility, the breakfast, the pool, and the location

lots of parking was available and the swimming pool was open

they should also have a towel station or something with dry towels outside by the pool

i did not take advantage of any of the amenities, breakfast, pool, gym, business center, but they were there for me

pool was nice and having a basketball court my grands loved it

pool closes because they didn’t have the right chemicals to clean

pool and basketball court available for patrons.

were continuing to jump in and out of the pool

the kids loved the pool

indoor/outdoor pool was a great break for kids on long road trip

we look forward to seeing peyton and tina at check in, during our kickback, and down time at the pool

thirty minutes away from this hotel and have stayed here before because my son loves their pool and kickback hours

beds were a little to firm, would have loved to see a hot tub near the pool area

the pool was closed and looked dirty.

were there for an appointment for my 9 year old son and we choose a hotel with a swimming pool

the pool was closed

didn't like the fee for breakfast, the pool was small and the rooms didn't have a microwave

the hotel for location and fairly nice pool from past experience

on the website it listed a indoor pool and the only pool was outside

customer service beautiful view the pool and waterfall safe area bus transportation in front of the

staff

was by the pool and people were out there at 10:45 loud and made it hard to sleep

on the website it stated it was a inside pool..which they didn't

pool was not heated and was super cold

pool had a lot of bugs in it on saturday morning

outdoor pool was closed.

and up to date just like the photos, price was great, and my daughters were so excited that the pool was open

i loved the pool, and the area of the hotel.

pool was open. nice room, comfy beds.

extra help for breakfast.

breakfast would be my only complaint

breakfast was adequate but could have included some type of fruit

pool was closed

also the pool was closed and that was a specification on what i wanted in a hotel

staff was very helpful and friendly. the room was clean when we arrived. the pool was nice also.

the pool was a great hit for the children and the bedding was wonderful

that the indoor pool was open until 11 pm

providing the cost of the stay, the hotel should have indoor pool..

the pool is too small

the pool and the room.

poolside menu was rather basic (but the fish tacos were delicious)

cold swimming pool!

the pool was closed. the hallways stunk really bad. the lobby was really hot.

we were super disappointed about the pool, but the staff and comfortable room well made up for it

pool was down for renovation, nothing was noted on the website, we would have chosed a different

hated pool did not open until may

pool was under renovations and grandchildren were very disappointed

breakfast was good

breakfast confort location security

we loved the king bed room with a view of the pool

pool and the comfortable beds.

we loved the pool location with older kids who we could watch from our hotel room patio

at the front desk; comfy beds; not a new hotel but well maintained; parking lot is well lit; nice pool

pool wasn’t clean

beautiful pool area that felt like a resort

easy check in and checkout. modern and spacious bedrooms and bathrooms. nice clean pool.

we took advantage of the exercise room, pool, and continental breakfast

kids loved the pool area

breakfast was ok.

pool was temporarily closed due to damage

if i’m being super picky an indoor pool would’ve been great

pool was closed in late may. door stuck in my room had to force to open or close.

room was fantastic and pool was definitely

i wish the hotel had a indoor pool instead of outside

the pool was outside

this hotel was very clean. the pool area was great.

phone inside the room didn t work , when we went to go to the pool , we couldn t get inside because all of a sudden the staff decided that was time to clean it

not enough pool towels

the pool time could have been longer, ha ha ha!!!

pool is very small- more of a splash pool than a swimming pool

the pool and pool area. thought it would be bigger.

the parking and the pool area

the pool and hot tube

walk from parking, parking garage, limited menu at restaurant, pool not open late, no room service

location and nice pool

pool was out of order

upset that the pool was closed due to covid-19 and we were not informed ahead of time or our rate was not adjusted

somethings was showing wear. like cracked tiles in front of elevator. pool gate didn't work.

the pool was clean

the pool was closed

great pool, ideal area for exploring birmingham on foot and within walking distance to the beautiful

pool was too small and was situated in a strange place too close to the street

booked this hotel specifically for the pool but the pool was closed for maintenance on the day that we stayed with no prior warning

location of pool on front of parking lot

we didn't find time for the pool area but it looked very nice

very clean, nice outdoor pool, and the front desk staff very nice.

staff, the place smelled very good and was clean, the breakfast was great

breakfast

great breakfast

pool was a bit small, elevator was kind of rough, smoking area on 2nd floor would have been nice

the side door by the pool does not lock giving access to the building to anyone made us feel unsafe

although we did not use the pool

the bed was so comfy and the pool was nice and not too deep to where my stepdaughter and i couldn t enjoy it

my son love you bed and pool thanks you input

breakfast wasn t the best. pool was terrible. nasty.

small closed outdoor pool. nothing extra for over priced room.

no inside pool, outside pool not open.

pool.

there was no water in the swimming pool

was over pool with no curtains to close out the bright light

the pool was so small and the ac didnt work that great

yhe pool was immaculate. enjoy it.

eggs were watery, bed was like a rock, pool was dirty, elevators were slow, floors were dirty.

me in gave me a key that didn't work, room was not correct move one room over right over the pool with bright lights and no curtains

the location is perfect!! my niece and nephew enjoyed the pool. the pool area is really nice.

pool water appeared green.

pool was not as expected

nothing, but didn't use the pool or indulge in breakfast

everything especially the area by the pool

breakfast, pool toys. pillows were nice.

the pool wasn't open lol

room layout, pool and basketball court

the pool closed too early

pool wasn't opened.

yes! there were some kids cussing and diving in the pool, had no respect!!

her name was amanda, she talked to the children and made us feel welcome, the kids loved the pool, the bed was very comfortable and loved the pillows

check in, food, hot tub, pool

the pool looked really nice

hot tub and pool could have been cleaner and hot tub needed to be hotter.