the pool was lovely to spend the afternoon around in

outside restaurant to sit down and have a drink outside , but there was some arround the swimming pool

beds were a little hard and my son also cut his foot in the pool due to broken/missing tiles.

had a room with a private small swimming pool, it would have been even better if the water was a bit warmer, but that's all

the location was amazing. loved the pool and the restaurant

nice pool

marvelous swimming-pool

pool area is so relaxing and beautiful, big enough for several groups and we enjoyed food and drink

the pool is refreshing and the breakfast is tasty

pool

they even have a pool

the new buildings, pool, reception and dining area are beautifully built

great facilities, breakfast, wifi via starlink and a lovely pool

swimming pool available

in 4 weeks in mexico + really good coffee + home made delicious marmelade big nice clean swimming pool beautiful garden + fish + nice cat to cuddle best accommodation we had in our whole mexico

) the hacienda itself had a great pool which was a blessing in that heat, especially for the kids

pool

stylish and comfortably big mexican hacienda, with a nice swimming pool and very charming garden

wonderful pool

beautiful pool area, lovely breakfast in restaurant on site

it was close to the airport. the rooms were comfortable and loved the pool.

access to the pool was right out our bedroom door

the pool and surroundings were lovely

the onsen/warm pool is absolutely lovely

to say is that we didn't have kitchen soap but we used the one from the bathroom, and the little pool wasn't so clean but that was all fine for us as the patio seemed to be under some

quiet and shady property with a small pool, kitchen, and good neighbors.

if you are going for à pool i would not recommend this property

far from bus station and the center of town. no staff on site. a few bugs in the kitchen.

only little things to say is that we didn't have kitchen soap but we used the one from the bathroom, and the little pool wasn't so clean but that

sign, architecture, privacy, roof-top pool and bar) and proved to be a great launching point for my wife and i to enjoy the city

beautiful attentive staff delicious food beautiful pool

we had a wonderful time on the rooftop pool, the staff were very attentive and the hotel was peaceful and secluded

the environment was beautiful

we also enjoyed cooling off in the pool

color is beautiful, at the night it is spectacular, i really liked the swimming pool and the bed in my room was very

very well located in merida, pool and breakfast well

the pool is the best

the truth is that it is a good hotel, clean rooms and pool too

the staff is very friendly, has a restaurant with very rich menu, we liked the pool

beautiful room, pool

very nice and cozy. rooms are nice. pool is beautiful. good price for quality.

very good price-quality, we liked the room and the pool. location is nice

the pool was lovely too and the staff were helpful and friendly

the pool is not heated

the pool in the centre court yard was great

massages on the pool were never on schudule

i loved the pool area and the price is excellent as well as the location!!!

very large hotel with plenty of space and a large swimming pool

spotless room and outstanding swimming pool

the pool looked good but we didn't have time to try it out

the bed is not comfortable and the swimming pool is dirty so you can not swim in it

also be aware the pool area doesn't get much sun

we loved the pool and sun deck area

the reception area and common areas, as well as the pool and patio area were well-maintained and clean

great interior in the rooms, very stylish + comfy beds + nice pool area + perfect location to explore the city + very

nice pool

we were above the pool at the back

we loved the pool too

the pool right in front of the rooms was a beautiful sight, love it!!!

there is a pool in the hotel

nice air conditioner room with privacy and amazing staff with a nice view and pool.

nice pool, nice room

beautiful swimming pool and comfortable lounger

the garden pool area very wrll maintained kitchen staff waitersvery friendly and helpful

/ open plan spaces, inc 2 kitchens, 2 dining areas, tv lounge, lush garden space, with a plunge pool and hammock area

us it was not really relevant as we did not use it but the pool is a bit small and not that inviting

very chill place with big open spaces. swimming pool. good breakfast and nice staff.

the pool area is a tropical paradise, they offer a diverse breakfast and the staff is super friendly

do some yoga on the rooftop terrace or just hang in the hammocks at the pool

great design, soothing space, super pool area

the hotel has a decent swimming pool.

pool is open 10am - 10pm

reason i did not give a perfect rating was because it is not safe to older people to access the pool or to get out of it

located, the atmosphere around the pool area was phenomenal for a couple in love

good wifi, nice pool, big rooms, good shower and good location.

the pool areas were so beautiful and relaxing and there is plenty of room and shade

friendly and attentive, rooms got cleaned immaculately in the blink of an eye, wonderful pool, beautiful rooms, can not recommend higher - the only reason i want to keep it to myself is so

we were so well looked after - nothing being too much for the staff (recommendations; wind by the pool , an early breakfast ; ordering taxis)

- such a beautiful boutique hotel with very cool decor, spacious rooms and a stunning garden/pool area surrounded by foliage

the pool and gardens were very relaxing and quiet

we didn't use the pool but it looked nice and clean

the pool never really gets any sun.

the pool was fantastic

full-service hotel in a central location has a restaurant, function rooms, swimming pool with sun-deck, billiards, and overall spacious public areas

loved the huge pool but it was very cold even though it was 95 degrees f

staff so friendly and helpful. good tv and beds comfy. centrally located. nice pool.

no free drinking water available. pool open till just 22:00

pool well maintained nice and clean

pool and parking always clean and well illuminated

nice place. nice room. good secure parking. nice pool.

l the cooking vapors goes there).

the pool wasn't clean

facilities were good, we loved the pool and the outdoor area

and staff were exceptional, as well as the backyard pool and restaurant area for breakfast, evenings drinks and working

chose this hotel partly because of the swimming pool and only used it once as it didn t seem very clean or well managed, which is surprising

pool is nice to have

place, clean, ac in our room, pool

pool was great

would have been nice to have a little bit more light at the poolside, and individual lights for the beds but really nothing to complain about

but enough, drinking water available, equipped kitchen to cook for yourself, there is a swimming pool, huge common area

pool is on the roof, so you can enjoy under the sun almost the whole day

location to everything is perfect. hotel was great. enjoyed spending time at the pool.

great location, friendly staff, nice pool.

the courtyard is peaceful and the roof top pool overlooks the main cathedral which is extra stunning at the end of the day/blue hour

room was located very close to the swimming pool and the noise from people sitting there was by far too loud interfering with our sleep

the hospitality and pool

the walls are a bit thin. you can hear people outside the pool area

pool area is a haven somewhere to escape at the end of a busy day in beautiful merida with a

the pool is nice and calm and offers some relax and escape from the hot weather

the pool is chilled and very relaxing

breakfast was very good too with a lot of variety, we also appreciated the swimming pool in a quiet area of the hotel and got a really good massage

the pool, which is reserved for hotel guests, gives a welcome break after exploring mérida

the pool area and patio is absolutely gorgeous with

loved its elegance, the lush park below our window, the internal patio and tropical swimming pool and the entire staff who not only responded to our requests, but anticipated our needs, before

was a wonderful stay, everything we needed was done in a moment, room was nice and really clean, pool after hot day was refreshing, bar and restaurant perfect

the pool was great

was a pool which was great to have the rooms were large cleaning service was great staff at the reception

spacious room, quiet, with view overlooking the pool area

staff brilliant, beds super comfy, pool fab, spotlessly clean

pool water could be cleaner

the pool and the location

very central, we loved the place and the swimming pool.

the small pool is great to refresh during a hot day in the city

the location is perfect and the swimming pool is really cute

inner patio and a small pool area

it is a relatively small hotel so it feels private, but also it is big enough to have a pool, a restaurant with a great breakfast included, and the rooms are spacious

so nice to relax by the pool.

the rooms closer to the pool were bigger

pool was nice except that the maintenance/laundry was in the pool area and thus a steady stream of

beautiful and very friendly, excellent pool.

the building is historical and the pool makes it all even more cool

deep pool

this hotel has a lot of charm, with a lovely pool, and

super central, very comfortable rooms eith air conditioning and pool. excelent staff too.

our room had a terrace (room 220) overlooking the pool so was quiet

the pool could be open a little bit later would be great.

i also loved the private rooftop with the private pool of our deluxe room

we made good use of the swimming pool

pool hours

the room had a little pool which was perfect for used at any time

the pool being open all hours was great

swimming pool is also very nice and useful for a quick

happily, they changed us to an interior room facing the pool, which was perfect

the pool was a welcome respite from the heat

the indirect lights, the outside pool and all the decor and comfort were exactly what we needed to relax and enjoy

pool area, air conditioning

location. pool.

room, clean, very good location, very nice 6 m pool

location to the centre of mérida, nice inner courtyard area with trees, a pool and chairs

we went out from our quarters, we enjoyed a fabulous ivy-draped courtyard surrounding a graceful pool

pool closed for quarantine

beautiful pool

was so close to everything the staff was so friendly and the rooms so clean and there an indoor pool for when it

the pool has a lot of chemicals

inside the interior is amazing, with a beautiful indoor pool

it doesn’t has pool

pool area in picture's where at the sister hotel 10 minute walk

the pool area is amazing with lounge chairs and lots of shade

would be great if the bar/restaurant area near the pool is finished

could do with a swimming pool

the pool was nice, and the surroundings

the pool was very nice

perfect breakfast. nice restaurant on site. nice pool. good location.

pool area was nice

the pool area needed more sun loungers. there was only 3 which were occupied by one family

pool is rather small and was dirty

hotel is very nice inside, the pool is excellent, due to the heat that merida has, i liked staying, i would definitely

clean room, small swimming pool and very friendly staff

hotel pretty and clean i liked the pool and lobby

great staff, spotless, super value, cute little pool with waterfall

almost ruined stay until we found them and they them out of bsno ; same with pool bathroom; pool small but

very good location. clean pool and nice room.

nice pool too

location, pool was a godsend in the 39 degree heat, delicious huevos rancheros for breakfast, great shower

traditional looking hotel with a nice pool in the middle great location with everything we wanted to see within walking

the pool area is quiet and comfortable

they accommodated us to what ever we needed and let us enjoy the pool pass hours

grand hotel and so clean. location was good. love the pool here.

lovely pool

absolutely beautiful and the pool area was so pretty

the pool side and when i arrived my room was not in the pool area

pool isn't much of a pool, but we didn't use it anyway.

location, pool, value

the swimming pool makes for a fun or relaxing time

it has a very nice pool with a good atmosphere, which we enjoyed daily

) you can have your meals in the courtyard, lounge around the shady pool or have a drink in the restaurant/bar

the pool located in the hotel is very nice, i completely liked it

in early he helped me to take my luggage into storage and said that i could relax by the lovely pool until check in

recommend this 5star delux hotel with fancy pool in center of merida

the hotel is very big and beautiful, the swimming pool is very nice

there were noize from swimming pool in a short period of time

the hotel has a small pool more for refreshment than actual swimming

the hotel has a small outdoor pool for soaking

the hotel has a small pool more designed for refreshing soaks than for swimming

i didn't swim in the pool but it looked like it was well maintained

well situated, clean, nice little pool to cool down, nice staff

friendly staff especially rogetwho spoke wonderfulenglish and was very helpful pool area is really lovely with food and bar service as needed

there s air conditioning and a pool to enjoy your

the outdoor courtyard with pool was a nice place to relax and cool off

good location, clean, wifi, nice pool

super comfy beds, as well as pool and gym (in case needed) great deal (+)were made up every day, very clean, great location, staff were so friendly and helpful, lovely pool area and breakfast buffet was great (139 pesos, 75 for (-)pool could have been slightly cleaner but the kids didnt mind (+) the pool is really nice too (+)nice pool. good parking. (+) the pool was great to cool down and they had free parking next to the hotel (+)great staff excellent location loved the pool (+)the price to amenities x location ratio! hot water, pool, staff... (+)the service from staff was exceptional. the pool was an added bonus to our stay. (+) beautiful swimming-pool (-)it may get a little bit noisy in the rooms around the pool. (+)lovely rooms and good staff and pool

i needed last minute parking and a coffee maker in my room and the staff made arrangements

location and good wifi

private parking shared with the hotel nearby

wifi was also hit and miss

the swimming pool is small. no coffee on site.

the pool wasn’t great, but kids loved it.

have a rather small swimming pool but as we went there during low season (mid september) it was not crowded

the pool is small and not for swimming but nice for a quick dip.

great location, nice rooms, nice small pool.

beds and linens; cleaning staff; amenities; pool area; and amazing location

i liked the interior, clean rooms, swimming pool

breakfast was very good as well as the pool which is properly mantained

new hotel with clean rooms, big breakfast buffet and very helpful and friendly staff

the breakfast was very limited and not fresh.

comfortable hotel in a good location. nice rooms and the pool was too.

spacious room, hot water, great location, pleasant staff at the reception, swimming pool, i have stayed here couple of time and will stay

good location, friendly staff, swimming pool.

great garden for kids and nice pool

pool was not heated

wonderful place with a beautiful pool and garden

pool and courtyard, small breakfast restaurant attached, walking distance to plazas and restaurants

location, large comfortable room, super clean and beautiful area surrounding pool

the pool area could do with some more chairs only two.

free parking for guests and cute pool

we upgraded to the suite, which gave us our own private terrace and a wading pool, which helped so much with the humidity

don't expect a pool, it really is like the size of jacuzzi

there is even small pool on the roof of the hotel

the pool was a bit dirty.

area which is nice and chill, could have an update on the furniture and a clean of the tiny pool

the plunge pool refreshed and the lounge chairs are comfortable

the pool was great for a quick cool down

little pool and open in the center with a fountain and green grass

pool was perfect

pool closes st 9pm

it was great to have a pool as the weather was hot and humid

we didn t use the pool but sat by it to relax

they provided everything we needed: shampoo, shower gel, body lotion, hairdryer, bathrobe, and pool towels

the pool is nice, and gets some sunshine, and the location is very convenient if you want to stay in

i did not try the food there and the breakfast was only bread and coffee

i was on the first level facing the pool

nice pool

beautiful place, greenery, pool.....all very nice!

everything was good, loved the location, pool area and very comfortable beds

location beside bus terminal and chichen itza collectivos, big comfy bed, nice shower, little pool

the architecture and design, pool, shower, rooms all great

great staff! beautiful pool. incredibly clean.

there’s a beautiful terrace restaurant/bar overlooking the pool and we found it completely relaxing

the staff was super kind and the food and drinks on the pool area fantastic

lovely little hotel in the center of merida. great staff, pool, breakfast. thanks to all.

we also really liked the pool, which was bigger then expected und barely used from someone else

room was a great size with a nice view of the pool and easy access to anything i needed

the pool area was peaceful

staff was very kind and helpful, room was clean and tidy, the pool was very nice

aircondition was working well, the swimmimg pool was a bit warmer, due to the weather, but still refreshing

rooms are spacious, property is absolutely beautiful and that pool looked absolutely delightful

nice pool and some nice outdoor seating although chairs of cast iron aren't very comfortable

room with a nice pool to cool down from the city's heat

we used the pool frequently and although it is somewhat small it served its purpose

staff, delicious breakfast, clean pool, huge bed

location is excellent and the hotel too, very clean with a nice pool and the staff is super friendly

the location is perfect, the rooms are perfect in an old mexican style, the hotel has a very nice pool and the staff is always very kind

the kids were delighted with the pool

the room, the breakfast and the pool were without any reservations fantastic

we enjoyed the pool after a day of exploring too

boutique hotel with stunning interiors, comfy beds and great little pool area

we also liked the pool area to cool off after a very hot day of exploring merida

good amenities like the gym & pool

the pool area

small pool onsite, great to refresh after a walk in the city

was cold!

pool wasn t inviting at all, but we were expecting it since we didn t book this hotel thinking

i loved the courtyard and the plunge pool

desk guy could have told me they take cards. pool/hot tub

a small pool in the patio to cool down in the heat

the location, the nice room and pool area

my son loved the pool

very quiet, nice pool

great location - clean room - a lot of storage space in the room - good air con - clean pool - good wifi - helpful

pool hours could start earlier, like 7

the pool is more of a fountain, or a plunge pool. not an issue for us, though.

the swim pool is rather a 2m pond, haven t seen anyone inside

although as mentioned in other comments, the pool is just a pod with some water

the pool wasn t too inviting and was out of commission during our stay.

the pool is minuscule and down another flight of stairs

swimming pool is refreshing

cute hotel with a pool, well located, offered tours aswell, 24h reception

clean splash pool to cool off in

the pool didn’t clean.

swimming pool - but never saw anyone using it :)

the pool area was quiet and comfortable & manager let us stay a couple ours after check out before we

very nice pool, we had it just for us and we got drinks delivered from the bar

great swimming pool

the room assigned to us was spacious and we really enjoyed the pool

lovely pool which is like something out of a wes anderson film

pool didn’t even work and it was halfway full

dirty pool, low water pressure in shower, no water in toilet, dirty sheets, no windows in room

pool not clear, bathroom so old, shower curtain so old and dirty

advertise the pool as part of the service and that was the main reason we chose the hotel but it was closed

there is no pool, but it is advertised. very small parking lot, fills up by 8pm.

the pool was nice

the location was perfect, beds and rooms are on point, a small nice pool, honestly all good!

the swimming pool and chairs were not very clean.

the bed is comfy and there's a nice roof and pool

i was a tiny bud disappointed the pool was not usable

the gardens and pool were lovely and

property yard was lush and jungle-like with nice pool to cool off on hot days

the pool

courtyard with awesome trees and a swimming pool

garden with the swimming pool is incredibly charming

the private pool was small, but just what we needed

there was a pool but i didn't use it

the rooms near the front entrance and near the pool can be noisy

with private pool is great - large, quiet and clean

nice outdoor area for breakfast and small pool to cool off in the heat of the

will try those next time we come back)

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

if i had to mention something it was the pool service could have been quicker

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super informative about mezcal and tequila and made delicious cocktails

we enjoyed the swimming pool

nice pool which, unfortunately, we did not get to use

spacious rooms, nice sitting areas with pool

the hotel is new, smells nice, pool is huge and refreshing, enough seating for weeks, free coffee any time of the day in the lobby

the pool was big and nice

pool area was well maintained

starting with the whole stuff, continuing with the room's location and ending with the beautifull pool, which was very well maintained

very clean, friendly & welcoming staff, huge pool that was very clean and enjoyable to swim during in these hot days

we also had a beautiful pool here, but we didn't have time to take advantage of it

the pool and restaurant are valuable amenities

about this stay was extraordinary, the greeting, the staff,the room, the pool, the luxury, the food drink and location

breakfast was also great on the terrace at the pool, with a wide selection of delicious options

you can have your meals overlooking the pool

style, spacious well appointed room, huge bathroom and tub, nice pool and lounge area, social

the refreshing pool was a welcome retreat after a day of exploring, and the easy parking made coming and going a

the pool and common area is just amazing! an oasis in merida!

wifi was not idealy working in the room, but fast at the pool and lobby area.

anyway, it didn't really matter: they have a really nice swimming pool with chairs,

beautiful, with a swimming pool and very close to the center

min walk)

the pool is big and since there are only five rooms in the hotel one can pretty much have it all to

the hotel, rooms, bathrooms and pool area were all spotlessly clean

property

we stayed in the upper level suite overlooking the pool and it was absurdly, delightfully grand the terrace was lovely, the bathroom beyond big

georgeous public area and pool. great value and location!

staff kindness, property location, pool

amazing pool to enjoy after a day's sightseeing

beautiful pool area with pool beds where you'll have breakfast

great pool area

room was absolutely beautiful, overlooking the nice swimming pool area

there is a store and coffee bar as well in it and even has a pool in the center of the city

pool looked like it hadnt been used in years and was not inviting at all

you're lucky you get a room on the 2nd floor otherwise near the swimming pool or entrance area and it can be loud

only two chairs at swimming pool which limited how many could use it

swimming pool is tiny. restaurant limited