) was incredibly friendly and laughed at my friend and i getting into the cold, cold pool

beautiful gardens and pool

didn't get to use the sauna or pool but come on, what a bonus

there is also a small swimming pool nestled within the garden

the pool looked lovely and though we didn’t get the chance to swim, it would have been a nice

pool too cold to use, restaurant staff inattentive.

pool was great and best of all, they have temascals you can book at no extra cost

hotel friendly staff beautiful gardens with fruits and a stunning view of volcano from the pool

good pool and access to the lake

the kids enjoyed the pool

we loved the pool, jacuzzi, and sauna and privacy of the cabins

d my room next to pool), wifi was sometimes a bit too weak or lost.

to note, there are only 4 sun beds by the pool and they get snapped up quickly in the afternoon

i loved the pool, the staff and the food at the

area which we weren't aware of, and on one of the days there wasn't enough beds/seats around the pool for everyone to sit on

was no mini bar no english speaking front desk agent the restaurant did not serve drinks the pool was dirty no toilet paper in the common bathrooms only one roll of toilet paper in the room

steep steps like you will find in other

hotel has a beautiful view, pool, and gardens

no tv or anything for the price of the room i pay, i feel the room have nothing special, the pool was no clean at all and the restaurant have hours for service, an example its they don't serve

pool water was extremely cold

free breakfast was huge and tasted amazing

beautiful and very clean swimming pool

there was no restaurant or pool

the pool and the view

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

it's clean property where every thing pretty nice but i wouldn't think the pool/jacuzzi is super clean for lying in

swimming pool, sauna, jacuzzi, free water

pool very clean and warm

cozy, cheap, good pool, amazing location, super kind and helpful staff

pool a bit dirty

the breakfast that is included is great, especially omelette

good value for breakfast

staff were very friendly, included breakfast was wonderful and huge - just note that a drink is not included

anything off the restaurant's breakfast menu was included with our stay

great breakfast

location pool staff

the pool is not for lounging around

the rooftop was really cool to lounge or work and the pool was clean

i did not go in the pool but the pool/garden area is really nice to relax

the hotel was also nice, good room with a nice big bed, lovely rooftop terrace and nice

pool was so small

amazing staff and great pool

the pool, the various photo options with the swings and wings. the property was well maintained.

really enjoyed my room by the pool, it was amazing

view of the lake, the pool was beautiful to swim in

great location, awesome vibe and pool

garden, the views, the swimming pool, the decor, the hacienda style, the kiaking, the location, the breakfast, the beds, so clean,

the pool was clean and enjoyable

the beautiful pool was an amazing amenity since the lake didn t seem to be that swimable

the spectacular lake and mountain views and the luscious gardens set with a solar panel for the pool and veg garden for the organically homegrown food

the grounds are gorgeous, with a lovely pool and fantastic organic garden and plenty of hammocks

pool should be heated, it was too cold to enjoy, the jacuzzi by the pool should be available at no

the pool could use an update. it wasn’t very inviting to swim in.

the pool is nice but it's pretty small and not many sun loungers

the pool and jacuzzi very clean

steps away from the pool, jacuzzi, restaurant, etc

they also have a nice heated pool

i looked forward to coming home each night and relaxing in the pool and room

room was beautiful and we had a good time at the pool

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

the pool was unusable, dirty and probably unhealthy

there is a pool table, fuse ball and air hockey all free

pool was not available which is why i booked

pool was dirty and not used

even after we checked out, they graciously allowed us to continue using the pool facilities and provided us with towels, extending their hospitality beyond our expectations

pool was a plus to relax in the morning before heading out to explore

the pool area was really nice and we reserved a slot at the hot tub during our last night

a lap pool in the open aired courtyard looking directly at one of the volcanos

the view and the pool area was beautiful

view as great, pool, restaurant.

lovely hotel with large inner garden good location nice view on lake from pool and restaurant

with a climbing frame, trampolines and little football goals for the children to enjoy and the pool had a fantastic slide too

gorgeous view of the lake, lovely gardens with hammocks to relax, swimming pool

pool w/slide

first and second day the pool was out of service.

the swimming pool was a plus

we couldn't swim in the pool and it was a bit noisy at night and early morning.

very nice hotel, nice swimming pool, large and comfortable rooms, large breakfast, good service

staff were phenomenal, great to have a pool, and breakfast was delicious

the swimming pool area but the water was very cold.

wish there was a pool and hot tub for sure.

excellent small café on the grounds and a beautiful infinity pool overlooking the lake

the gardens are lovely and the small infinity pool was a nice bonus for us

pool was chilly and a bit small, but it was never crowded so worked out

their is no eco pool

place was uniquely decorated, the gardens were full of birds, the view from the restaurant and pool to the lake and vulcano - unforgettable

the property it s fantastic! gorgeous garden, pool and a beautiful view!

view is spectacular and there is a lovely swimming pool and jacuzzi to soak in after hiking all around and going on boat rides and walking around the

fabulous views of the lake and surrounding volcanoes from our balcony and the pool area

niggle, not much shade for the pool sun loungers

the outdoors area is very well setup, with a pool and lots of chairs and tables to sit around and relax

clean the pool a bit more

surroundings, great coworking, stable internet connection, lots of sitting areas, swimming pool, games, books, cinema, events

the pool was very crowded they give swimming lessons there

the hotel was located near the main port and the pool was lovely

facilities were beautiful with stunning views from the rooms and infinity pool

from the delicious breakfast every morning on the deck overlooking the lake, to the poolside bar with breathtaking views and the most gorgeous infinity pool i have ever seen, we could

the pool was beautiful and really the only issue with the hotel is the very steep road up

the pool area is heavenly, the restaurant has really good food, but what really makes this place is the

however the pool, the food, and everything on the property was definitely worth it

i had to point out one thing is that they promote a particular pool a lot as there are two but it seems to be closed off often from prior reviews and was closed

if it's fully booked then residents of the hotel are not able to use its facilities

need to have someone available at the pool upstairs so you can easily have a drink with that amazing view

professional and friendly staff, lovely pool, huge rooms, great chef

so much anything to dislike, but they will need to carry out maintenance to pool area soon

geothermal pool was relaxing after a day of

lovely pool and hot spring pool right at the lakefront

not far but you have to take a tuc tuc to get there. the thermal pool was not very hot.

r me the temperature was great, very refreshing) and a smaller warm one

cheap colectivo at 10q staff of the reception are very helpful clean room good breakfast thermal pool

no ac in rooms, pool wasn t available

the water in the pool was very cool, almost cold

lovely pool

large room with balcon quiet at night good place for family with children pool

the pool area is sheltered from wind and it s pretty quiet in the rooms

views, the bed, the pool, hot tub, food, service

peaceful clean room, pool, and direct access to the lake was fantastic

easy to walk to the lake shore or the pool

only the fact that the pool was closed by the time we stayed there.

stay ever,breakfast was amazing,clean room,grounds and pool/sauna were absolutely stunning