physical facilities such as the pool, turkish bath, reception, room are fine

the pool is a good size

the food was good and the pool also refreshing.

of pool

sitting around the pool after dark.

friendly staff& pool

it affects some rooms as well as the loud music from the pool

staff isn’t very friendly, only 2 deckchairs around the pool

the rooms, pool area, staff, this hotel is really attentive to any requirement you have during your

and all of the facilities are excellent, the pool especially

staff were very attentive and the vibe by the pool was awesome

enjoyed the area with the dartboard and pool table

pool, the cocktails, the beautiful comfy rooms, the service, walking distance to the main plaza,

close to town centre appearance - old colonial style exterior with a modern interior swimming pool was nice and refreshing for the

because it was a great value for my money,nice room

great location. fantastic breakfast. super nice pool. 10/10.

pool water is cold, on my second night someone from the staff was still cleaning especially the

pool and jacuzzi were amazing, nice views, comfortable rooms and bathroom's

the pool area is good and there is a big veranda around the hotel to sit

the property is delightful and the pool is exceptionally clean and refreshing

lushness, wonderful flowers and trees all around, cordoned off for true refuge and has the best pool i've yet encountered

in addition the breakfast was pretty good and we also liked the lunch and dinners we had there when not finding a

location, it has a parking lot, very clean, good food, the pool, it is really for resting and relaxing

great pool and surroundings

great service, great bedrooms, great pool

fantastic pool, reasonably priced spa services, and very helpful staff

the bed was comfortable, the a/c worked properly, the staff was very polite and attentive, the pool was clean and inviting

great location in centre of town and fab pool to chill in after a hot day's

loved the pool and poolside attention from the staff

the pool and hot tub were great and the breakfast was very good

little minus point is the weak internet in the rooms

the water pool and jacuzzi are clean and the area around the pool is a very pleasant place to relax

pool

nice pool and gardens

facilities were great, especially the pools

receptionist, cleaning, cooking, yard work, pool maintenance, etc,etc

having the swimming pool to ourselves

location of the hotel is great, great great service by the staff to include servers around the pool area

beds are so comfy, the pool is refreshing and the property is large

loved the pool and bar area , rooms were comfortable but wish there was a hair dryer

spacious rooms, big pool

as always the kind service of conrado and staff at pool area and restaurant.

the pool and restaurant were wonderful

super weak wifi signal inside the room (however, it's perfect by the pool).

lived the courtyard dining and the pool was lush

beautiful property with romantic courtyard and pool area. fabulous, cosy rooms.

this is a very nice place to relax by the pool

the hotel very comfy and the pool is pleasant

hotel pool and surrounding area was better than the pictures, and the staff were all very friendly and

the pool and common areas are inviting and well-maintained

pool and bar area is also very clean

pool was a little bit dirty

the pool & jacuzzi are gorgeous as is the view from poolside

space for the massages is near the pool, thus, the music from the pool can be heard

location is perfect, ac works great, pool was lovely and view is amazing

great great service, the pool is a super nice and the view from there is beautiful

the pool area is lovely, the staff is wonderful and the food is excellent

location , pool , very nice

place is a beautifully kept palace, with hot tub and pool

pool is excellent and clean

very nice, beautiful pool. helpful staff

the swimming pool and the jacuzzi are more than perfect

little details to make your stay memorable), incredible installations

nice small boutique hotel with nice rooms, food and pool.

pool was relaxing

be warned that the pool is cold, which isn t a bad thing since santa fe is very hot most of the time

very clean nice pool friendly staff spacious room free water refill proper breakfast

we could not use the swimming pool

maintenance of the facilities could be slightly improved

nice pool, with water slide, basketball net and miniature soccer net

n working lights and in-room jet pool)

pool is too small for the amount of people

the pool and game rooms were also a lot of fun

cut out at times by the pool area, but it wasn't a big deal

were supposed to stay at this property, but as we were checking in, they told us the pool wouldn't be available because they needed to add a handrail

hotel is very quiet and good to relax, the music in the pool and bar area is not to loud like in other

hotel is very quiet and good to relax, the music in the pool and bar area is not to loud like in other

you can skip lunch with this breakfast

the pool was a big hit with the kids in our group

the pool and public spaces were excellent

staff is amazing, the pool is big and clean

my husband and i had the suite with balcony that overlooked the pool which was very nice

very nice property. excellent pool. spacious rooms. was quiet when we stayed there.

the kids pool on the back

women tending to guests around the pool area and restaurant

like everywhere , insane level of music, even when nobody was anywhere near the pool , why is it that these places can never just turn the music off and let people relax

garden hotel with various different buildings for rooms , green grass , trees , and nice swimming pools

the pool was a little dirty

property, great food, great music and vibe, nice cabanas, nice pool, overall great

great pool

nice quiet place with decent pool

there was trash left on the floor and around the pool area

grounds with local fruitbearing trees and swimming pool excellent.

steps pool access (metal support bars) it’s loose, unsecured!

we arrived to the facility there was a company loud party in the pool area appeared to be insufficient staff to attend it

the food wasn't too good some small bugs near to the pool

the swimming pool was dirty and the surroundings as well.

nice pool

the private pool was a bit smelly

the pool area is really nice with ample sun lounges

pool area was nice

great pool and bar area!!

and i'm not talking background music tuned to the dining or pool experience

new facilities and the pool were very good. the staff is amazing!!! very friendly and helpful.

the hotel was quite nice, good pool area and nice staff.

nice pool

exceptional service, luxurious rooms and beautiful pool.

the pool area is beautiful and i loved the surrounding trees

i had the room with a private pool . very clean room .

the pool area was well maintained and comfortable

like to add that when we were in our room we could not hear the construction it was mainly by the pool but the staff do play music to help counter the construction sounds

architecture and finishings, very friendly staff, comfortable beds and rooms, beautiful pool and details throughout

the pool

do not have many activities other than being at the swimming pool and have a drink.

beautiful place for relaxing days. good drinks and lunch/dinner. big pool.

3rd time here and still a beautiful place. pool is the must. beautiful room.

super great service , nice drinks at the pool bar and amazing food at the restaurant

pool was amazing, food was very good

the pool is the only thing that might save this place.

receptionist area is located next to the bar and pool, next to areas of social gathering

the pool guy's service was exceptional

it’s very peaceful, but also offers a great pool to relax and listen to music in

nice pool

i like the pool

the speakers next to the swimming pool sometimes were too loud.

the pool area was wonderful. staff very attentive.

bar was too far from the pool.

jacuzzi was colder than the pool.

breakfast was nutritious, good and served quickly

small clean pool & jacuzzi

the pool and jacuzzi was also a massive plus

best of all, there is a pool, jacuzzi and steam room

the outdoor area and pool is kept immaculate plus the sauna is a great and relaxing

the beds are very comfortable, my boyfriend enjoyed the pool and jacuzzi

the room accommodations were superb and i love that they had hot water and a great shower and spa facilities