unfortunately, the pool was very cold- needs a heater installed

pool a tad cold.

loved the room, we had jacuzzi room with view of pool

staff, great food and great outdoor pool area for relaxing and meeting people

lovely location with a swimming pool

of the town so you need a car to get here but once arrived you can enjoy the spacious rooms, the pool and the the great restaurant opposite the hacienda, very recommended

there is a great pool, all rooms and the whole hotel is well maintained, and carefully restored

new pool area and the two restaurants we were there for two nights and we never left the hotel as all

lovely pool

our only complaint this visit was the pool was very cold normally it is reasonably warm

nice hotel with warm water in swimming pool

dirty pool, no hangers in the room.

the pool hasn t been maintained in a while, it s full of leaves and looks abandoned

water in a jacusy and a pool was cold

amenities, having one of the best restaurants in atlixco next door, the pond, the mini golf, the jumping castle for kid -- it's a great place to stay if you are in the area, with the

swimming pool was cold and the don't have baths just showers, a hotel of this price should have fancier

great hotel building. nice local furnishing style and beautiful pool area. good breakfast.

after a long 3 weeks in mexico we spent our final day by the pool drinking margaritas

the pool and the free breakfast with wide selection

location, the design, the restaurant, the swimming pool and foremost the staff, they're incredibly friendly and helpful

pool and the view from the roof

only ten rooms with peacocks in the garden a small but nice and clean pool

from the bathrooms, to the pool area, to the tv

also very poor we had almost no signal in our room over the 2 days and even in the restaurant and pool areas it hardly worked so they still haven't fix that issue over that we had 12 years ago and

the parking area holds about 10 cars , seems secure most times the electronic gate was closed

the spa was excellent

it' s a small private resort with a warm and beautiful pool

value, climate controlled pool

pool was well-kept and heated

lobby, restaurant and outdoor spaces were delightfully decorated and the pool area was very pretty and relaxing

entry to pool should have a short handrail placed on brick wall for pool entry.

pool isn t set up for anyone with a disablility- it isn t easy to get in or out

the pool is small, no ladder so it's hard to get out if you are older and the water is cold

the small pool could have used a little heat

pool design, spa

it is a great location, it even has a pool. i was not expecting it!!!

the pool was awful..

space in the room comfort of the bed and the facilities (swimming pool, jacuzzi...) (+)the room was a decent size in the pool area was nice to hang out in. (-) the pool water was not (-) the swimming pool looks nice but on friday night it was dirty (-)the wifi signal was poor, only works on the lobby and the pool area

very close to central atlixco, free parking

had to call every time you want towel for the pool

the pool is nice and very comfortable big rooms if you get the

the fitness room is excellent as well as the pool

the pool was closed without mentioning anything and when we stayed two of the three lifts did not work

stuff didn’t tell that the restaurant next to the swimming pool is not working, water in the swimming pool was terribly cold

pool was having a technical issue, they forgot to clean the bin in the room, the shower head

the pool is not open

beautiful garden, pool, waterfall and

they even flund toys for my small kids to play by the pool

the room is cold in winter, the private pool is cold.

staff, cleanliness of the hotel and room, pool and amazing open buffet during the weekend.

pool area and food. very good staff

during our visit the hotel was very busy, the rooms overlook the pool and restaurant and so it was very noisy with children playing in the pool from first thing in

very comfortable room , good swimming pool and very good food in restaurant

swimming pool so cold. this will make no to go back

i requested to change rooms and i got a nice view to the pool and partial golf court

the pool time for our grand babies was totally amazing

the pool was extremely dirty location not too good. can't walk anywhere

the pool

they let us check-in early and check-out late with no charge. nice pool.

pool was climatized, the included breakfast was good, and actually the beds were really nice and

rooftop pool area/game room/gym was a huge

rooftop pool and the cleanliness, and as a real state investor, i loved their location location location

gym/pool level marked g just like the g for ground floor

the location is superb, all facilities super clean and love the rooftop pool

the picture of the pool is deceiving . it's maybe 5 feet wide.

you are searching for a large swimming pool or sunbathing you will be disappointed because the pool is quite small and not very exposed to

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it's not big

i like the pool

the temperature of the pool is perfect

name on a piece of paper, and was issued a key to a very large and pleasant room overlooking the pool

chairs or lounge chairs at pool, i am baffled why they just don’t buy 4

the pool and the room were a little bit cold.

great value, good staff, safe, great little pool

pool area was a bit dingy. no seating once you got out. both minor complaints.

the rooftop pool with the view on the cholula pyramid is unmatched

itself

the rooftop pool is not really for swimming.

beautiful hotel and grounds, relaxing rooftop pool area

the pool open a bit late

pool setting was lovely but water cold

the pool and attention

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

- great staff, couldn’t do more to help, the heated pool (great for a morning dip), the location and it was new, clean and modern

the pool was not crowded and although not large, was fine for swimming a few lengths

i used the pool only once -- it didn't feel 100% clean, but maybe that was just me

huge grounds, there is a park out back with beautiful landscaping and access to a big pool

the swimming pool was lovely with views of the volcanoes. the breakfast was great!

really good value for money, staff are lovely, rooms are modern and clean, the pool is huge and gardens pretty

the setting is pretty and the public park adjacent is nice but a public pool is not part of the hotel

there was access to the gym facilities and the pool facilities

the smell of the elevator. the room was very hot and the pool didn't look well.

location ans the pool

the continental breakfast options and the color of the pool

the hotel's pool was unusable as the water was notieable green and dirty

no swimming pool, dining room or lounge