space in the room comfort of the bed and the facilities (swimming pool, jacuzzi...) (+)the room was a decent size in the pool area was nice to hang out in. (-) the pool water was not (-) the swimming pool looks nice but on friday night it was dirty (-)the wifi signal was poor, only works on the lobby and the pool area

very close to central atlixco, free parking

it is a great location, it even has a pool. i was not expecting it!!!

the pool was awful..

pool design, spa

it' s a small private resort with a warm and beautiful pool

value, climate controlled pool

pool was well-kept and heated

the pool was rather cold to use

the small pool could have used a little heat

lobby, restaurant and outdoor spaces were delightfully decorated and the pool area was very pretty and relaxing

whilst the pool area was small we didn't have any problem with it being too busy

didn't have screen on the windows, the pool is small

from the bathrooms, to the pool area, to the tv

only ten rooms with peacocks in the garden a small but nice and clean pool

also very poor we had almost no signal in our room over the 2 days and even in the restaurant and pool areas it hardly worked so they still haven't fix that issue over that we had 12 years ago and

the parking area holds about 10 cars , seems secure most times the electronic gate was closed

the spa was excellent

pool and the view from the roof

loved the pool

location, the design, the restaurant, the swimming pool and foremost the staff, they're incredibly friendly and helpful

after a long 3 weeks in mexico we spent our final day by the pool drinking margaritas

the pool and the free breakfast with wide selection

the pool water wasn't climatized

dirty pool, no hangers in the room.

nice hotel with warm water in swimming pool

water in a jacusy and a pool was cold

the pool hasn t been maintained in a while, it s full of leaves and looks abandoned

great breakfast and the hotel is great for kids

there is a great pool, all rooms and the whole hotel is well maintained, and carefully restored

of the town so you need a car to get here but once arrived you can enjoy the spacious rooms, the pool and the the great restaurant opposite the hacienda, very recommended

our only complaint this visit was the pool was very cold normally it is reasonably warm

the pool, the second room and the service.

the new pool was warmer then the original one

lovely location with a swimming pool

unfortunately, the pool was very cold- needs a heater installed

outdoor pool was clean and warm in a lovely setting

staff, great food and great outdoor pool area for relaxing and meeting people

loved the room, we had jacuzzi room with view of pool

pool was having a technical issue, they forgot to clean the bin in the room, the shower head

the room is cold in winter, the private pool is cold.

the pool is not open

they even flund toys for my small kids to play by the pool

we asked for pool towels

stuff didn’t tell that the restaurant next to the swimming pool is not working, water in the swimming pool was terribly cold

pool was unusable

pool is not heated

swimming pool was too small

but the worst it was that the pool had a lamp floating inside exposing everyone to get electrocuted inside the pool, we were

staff, cleanliness of the hotel and room, pool and amazing open buffet during the weekend.

pool area and food. very good staff

during our visit the hotel was very busy, the rooms overlook the pool and restaurant and so it was very noisy with children playing in the pool from first thing in

very comfortable room , good swimming pool and very good food in restaurant

swimming pool so cold. this will make no to go back

great value, good staff, safe, great little pool

the pool and the room were a little bit cold.

name on a piece of paper, and was issued a key to a very large and pleasant room overlooking the pool

big comfortable room, friendly staff,swimming pool

chairs or lounge chairs at pool, i am baffled why they just don’t buy 4

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it's not big

i like the swimming pool and the relaxing of the room.

the pool is too small, probably just for decoration

the picture of the pool is deceiving . it's maybe 5 feet wide.

swimming pool next to the room. too noisy

the pool open a bit late

the rooftop pool with the view on the cholula pyramid is unmatched

we didn t check out the pool, but the breakfast was delicious

beautiful hotel and grounds, relaxing rooftop pool area

rooftop pool nice as well

the pool was not crowded and although not large, was fine for swimming a few lengths

the pool is relatively small

the pool and attention

pool setting was lovely but water cold

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

i used the pool only once -- it didn't feel 100% clean, but maybe that was just me

the pool has a great view as the terrace bar

really good value for money, staff are lovely, rooms are modern and clean, the pool is huge and gardens pretty

the swimming pool was lovely with views of the volcanoes. the breakfast was great!

the residence's garden is wonderful and the pool is really huge

pool was climatized, the included breakfast was good, and actually the beds were really nice and

gym/pool level marked g just like the g for ground floor

rooftop pool area/game room/gym was a huge

bad smell in the air in swimming pool area and many mosquitos

that the room was clean and the staff was very polite, they were very helpful, also the swimming pool was nice, the water was warm and the view was very cool

the pool time for our grand babies was totally amazing

the pool

the pool was extremely dirty location not too good. can't walk anywhere

breakfast was excellent, also the pool was very nice, and all the staff friendly and

relaxing pool area and friendly reception staff

there was access to the gym facilities and the pool facilities

the smell of the elevator. the room was very hot and the pool didn't look well.

location ans the pool

the continental breakfast options and the color of the pool

the hotel's pool was unusable as the water was notieable green and dirty

no swimming pool, dining room or lounge