had a very good experience, the room was in the renovated building with free access to the pool and gym

the staff was very pleasant, garden-like pool area pretty and breakfast was better quality than elsewhere we stayed

views, not far from restaurants, have a public parking spaces nearby, big pool, comfortable room (we had one with kitchenette)

pool and garden are outside

the gym was extremely well equipped with a beautiful view over the pool and the sea in the distance

pool was cold so i didn't swim

everything, from location to the view, pool and really nice breakfast.

quality price ratio very warm welcome nice room with a balcony/seaview nice outside space and big pool cheap buffet dinner, not excellent but for the price very good and wine/water included

great location. roomy and great views. breakfast was great. garden and pool were lovely

pool was not actually with warmed water, as advertised on booking

aware) but pool not needed

loved the pool, the garden, and the bbq facility

the swimming pool was great

pool cold in decemeber

outdoor swimming pool

the garden and the pool area is beautiful

obligatory shower in the pool and being watched so closely by the pool guy so that we shower, made me feel like a little kid

views, delicious breakfasts and dinners, nice pool and area around the hotel (including a garden)

there were 3 outdoor pools and a breathtaking sea view both from the pool area and our room, and also from the

nice swimming pool and 10 min walking to puerto de la cruz, where you can find restaurants and beaches

the pool area is very nice too, the days we went it wasn’t busy at all so the sun chairs were always

pool clean, nice

the indoor pool is not suitable for children. always used by aqua

place, room, swimming pool, staff.

indoor pool (separate business) not open during weekends

the swimming pool is heated

i particularly enjoyed the lovely pool area, and the breakfast offered a great variety of delicious options that fueled my days

the swimming pool is big enough and has a nice view, it is heated

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

heated pool

maybe not quite enough sun beds around the pool

pool so small and not enough umbrellas for all guests, also all drinks in dinner not included,

great swimming pool

pool bar

heated pool comfort good service

nice pool area with service as well

lovely pool and clean pool area

breakfast-very good lots of chose quiet place which i really enjoyed with my partner,nice pool area,very near the see and city center

swimming pool is available from 10am to 6pm only, so you cannot swim before breakfast or at the evening

staff,food,room,balcony,pool,lounge,restaurants,cafe,gardens,location & views

was really tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar nearby that let you relax really well

is a few extra charges and deposits for things like using the room safe, towels for the pool

the area aroung swimming pool is very green, pretty gardens and birds are singing

very friendly staff and a nice swimming pool

very nice and helpful staff, nice pool and spacious rooms

the pool is rather cold as placed in the shade most of the day

pool area made our granddaughter very happy

nice little pool and places to sunbathe

pool area was lovely & relaxing, staff really helpful, easy to get to beach or town, near bus

pool was great and the staff food wasnt that good as expected just plain and simple just the same

however shop across the road where it opens also pool extremely small

great rooftop, exceptional view to teide and sourrounding and cute pool and sun chairs for relaxing there

there was no bar not even a pool bar

on the roof of the hotel there is a nice pool, with lot of space, with good view

are many nice rooftop lounge areas and a pool

the breakfast choice was very good and the pool and bar area was

and modern room with sea view on the higher floors, nice pool bar on the roof with 2 swimming pools (not heated) , good breakfast with vast selection of

though i'm not a swimmer or sunbather the rooftop pool area had a bar where you could sit and get reasonably priced drink and food

and the roof pool is top

nice pool and seating area on roof

is allowed at the pool area which is very disturbing

the variety of the food and the pool area was amazing too

is so nice that there is no saving chairs at the pool

amazing pool and hotel buffet food

beautiful hotel with amazing views. fantastic staff. good food. gorgeous pool.

the place was really comfy, apartment was tidy and nice and we've spent some time by the pool, reading books and getting some sun

good location, very kind people, perfect breakfast and dinner luxury swimming pool and gardens

got upgraded to superior double for free which was right next to the pool

nice heated swimming pool good breakfest no problem with parking highly

loved my room- top floor with balcony, view with pool and trees, quiet and private, 2 desks for working and writing, tv and fridge, a lot of natural

no pool towels for hire

in the heart of puerto de la cruz. everything on the doorstep. two rooftop pools and loungers

the pool is in full sun all day with an area below with shade and a bar, showers and toilets

rooftop pool was beautiful, with plenty of sunbeds

the rooftop solarium and pool has spectacular views across the north coast of tenerife

friendly personnel, great swimming pool, excellent breakfast, comfortable bed, good a la carte

rooms, pool, restaurant, bar all excellent

there is also a swimming pool overlooking the atlantic ocean

the pool area can become a bit noisy when children are playing.

the three owners run this hotel perfectly beautiful grounds and great pool excellent breakfast in very spacious dining

the rooftop pool and lounge area give a nice alternative to spending your day

the roof top bar and pool are very nice with great views over the city and the breakfasts are good

location, room, staff, atmosphere, rooftop pool and terrace were all perfect

the pool could have been a bit warmer, given the winter season

very comfortable beds; great facilities, very helpful staff, great location; fabulous rooftop pool and bar, and excellent breakfast

immaculate comfortable pool areas

pool area with mountains views is spectacular

the views are fantastic and the pools, pool area and grounds are spectacular

good buffet breakfast

great breakfast, nice terrace with sea view, swimming pools.

location, prices and pool was nice.

place to stay with nice pool on the roof

the pool on the roof is great, good strong loungers an wc facilities also there with drinks vending

location stayed here before pool on roof bonus only for residents receptionists were

location in the middle of town is brilliant and roof terrace with pool is great

available at breakfast and dinner very good & enjoyed the cocktails & snacks available at the pool bar

warm swimming pool

we upgraded to a pool/sea view

sometimes, hotel guests did not respect the adults only pool, and the no-diving policies

only downside was the cold water in the swimming pool

loved this hotel, excellent swimming pool on the roof with views of the sea and surrounding mountains

rooftop pool

location, price, room pool half bourd option

it had a nice lobby, all canarian style buildings, nice outside rooftop pool area and views of the valley, square and ocean

has a pool on the top floor

the swimming pool is small but on the rooftop and very clean

rooftop pool area with jacuzzi and sauna

the pool area again had plenty of sunbeds, parasols & tables

wiew from the pool and rooftop terraces,perfect location and stylish old building and

the pool was clean and well maintained with a range of furniture available

beautiful garden and pool area and great varied food

pool area and gardens

good location in the park with nice view and well carried pool and garden

that works, something for everyone at mealtimes, sun beds always available next to the large warm pool, staff very helpful, option to hire a kettle and book excursions via hotel (shogun trip

friendly staff, we felt really welcome, nice hotel and pool, tasty and fresh food, comfortable beds, everything was

entire island with ease from this hotel, television had netflix and youtube which was a bonus, pool was secluded and quiet, would recommend and definitely stay

complex, nicely maintained, very pretty garden and pool area

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

lovely hotel, good facilities, liked the options of pool, breakfast, microwave and fridge

the pool is beautiful, there is a great hanging spot and a roof

location is wonderful, stunning view from the balcony even from the 1st floor, amazing pool on the roof with the view to el teide and the whole puerto de la

room clean, good rooftop pool with good sunbathing, nice balcony with sea/mountain view on 3rd floor

nice pool with bar and lots of sun loungers available

hotel offers excellent amenities, including a swimming pool, a well-equipped kitchen, a rooftop bar with a great atmosphere, and a tv (spanish channels

view, spacious bathroom, clean, swimming pool, dachterasse, quiet, supermarkets nearby, bus

pool facilities exemplary

breakfast was superb. the location and pool were excellent.

the location on the playa and the rooftop pool

added bonus having a pool on the rooftop

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

location and breakfast . pool was good and caliente.

would highly recommend this hotel the room was very clean the bed really comfy the pool was lovely the staff are lovey & polite the location is excellent for everything we had a very

nothing, the hotel was perfect. sadly the weather wasn't good so we didn't use the pool.

pool

small pool

friendliness and helpfulness of staff. view from pool side rooms. hotel location on seafront

sand beach - hotel staff was so nice and accommodating we had a great room with a view to the pool and a lovely terrace to sit outside of the room and have a drink- hotel also offers live music

some sun loungers looked a little tired. soil from the grass did find its way into the pool.

pool area was also good, and the location excellent, right on the sea front in the centre of the

the pool was chilled and had plenty of sun beds

the rooftop area is very nice, with lots of seating areas and shade to enjoy the pool

the rooftop pool was heated, offering incredible views

the room, the view, pool area, all just great

hotel, good breakfast and dinner, nice pool on the roof and lots of sunbeds

breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the pool a good idea

however, they put up signs everywhere trying to charge extra for services

would be a good extra to have, cocktails at the pool bar better to have made originally and not from precooked syrups

pool area

there are snacks around the pool too in the day

one uk channel on tv for nighttime but not a big deal pool slightly small

pool quite deep in most part of it

need a car or money for taxi, not all drinks allowed for all inclusive and swimming pool open only up to 7pm, old tv with only few canals most in spanish

food choice, food quality, pool dirty, sauna closed, jacuzzi doesnt work, rooms dated

the pool could have been heated more spoiled the stay

the swimming pool is really small, can't even spread your arms properly cause you're already at the other side

very nice pool area

facilities are extremely clean, and pool and bars really taken care of

great location, nice pool, good food, it s worthing the price

tiles dangerous coming out swimming pool. 2 accidents in our company during our stay.

by being so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the restaurant, housekeeping and reception

really enjoyed swimming in the excellent 25 metre pool everyday, one of the main reasons we chose this hotel and the lovely sea

valentine s day surprise, counchy made the best cocktails and ensured we had a good time by the pool

the pool could be a bit

cleaning lady at 11th floor had the best attitude in the whole place, also young pool-guard

there was a great choice for breakfast. the pool area was excellent and very relaxing.

pool and daily activities are great

pool was very shaded

hotel is more suited to older people with no entertainment or pool activities for children / teenagers

control of the children in the swimming pool

swimming pool with jacuzzi area

pool areas

to dislike, although the tiles surrounding the gorgeous pool are in need of an update and an occasional variation in the choice of fruit at breakfast would

i need to say that temperature of outdoor swimming pool was remarkably nice and warm

breakfast,pool

the spa indoor pool and cave jacuzzi were perfect for january

thing i didn’t love was where the pool was located

noise early in the morning before 7am, furniture dragging, have to pay for indoor pool use

both the pool & roof top club area were amazing to relax in & get a tan

a bit expensive considering the schedule for the pool and the jacuzzi is a little short, if you go on a day trip, it is most likely you won't be

the sauna/spa was okay, not very impressed as they only have a few small pools with similar temperature

it s built into the rock, with a lift that takes you down to a natural private pool carved into the rock, filled with ocean water

ocean view, heated pool, lots of food choices

has an amazing swimming pool and also view on the ocean from the room

wifi limited access in some rooms and down in the pool.

services and facilities! loved the pool

the room with a private terrace and a small pool provided us with the peace, quiet and privacy we were looking for

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

the room also had a tv, free wifi and was overall very cozy

some facilities for kids

parking was free, ample and easy

there are two wonderful beaches near the apartment - one with a natural pool, the other sandy

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

comfortable with great views alfonso was so helpful loved the sea filled pool as

a natural pool with sea water and a beach are just downstairs

we were told the swimming pool downstairs is from time to time flooded by the tides and the building itself has been affected

nice heated pool

there is also a pool but we couldn’t enjoy cause it was

breakfast was delicious too and we loved the pool - you have distant sea views here as well

was not very friendly, restaurant needs to be booked in advance or you will not get a table, pool was very

the pool, as well as the surrounding fruits, butterflies, and birds were the icing on the cake

it's in a great location and relaxing around the pool in the calm and green environment with a view of the sea was just heaven

big, heated swimming pools which we absolutely loved

swimming pools were super clean and fun

of any alcoholic drinks except beer next to the smaller swimming pool ,i had to walk to the main bar every time i wanted to have a glass of wine

our room was block c - perfect location by the quiet pool with a lovely terrace

acious area, large pools with a magnificent view on the los gigantes and the

view to the ocean, good location, the food was awesome ,heated pool with ocean view, service was good and the staff were very

and the pool toilet wasn't very clean and had a cockroach buddy

the swimming pool area was also very nice, with a view, and even though the hotel was probably fully booked, it

the view from the room with jacuzzi, pool area, food, people, everything

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

had hope to us the pool within the spa complex more but found the air and water temperature was lower than expect

location in a forest extensive buffet large indoor pool and sauna included in the price good

spa and pool facility is incredible

beautiful location. spa and pool were excellent. would love to return again.

tennis and archery were good fun pool was good, not sure if it is heated or not as some days were warmer than others but was in

much walk inside the hotel :-)) could not get a towel for the pool during the day as it was all in the laundry… we were not informed about the all-inclusive

great location, service, great selection of food, pool etc

the infinity pool and help yourself snack area and fully stocked bar was amazing

really enjoyed every part of my stay: wonderful and tidy room, comfortable bed, lovely swimming pools, tasty food, and the super friendly and helpful staff

everyday and we got plenty of sunshine

little pool area was nice to sit out in the sun

ich we did not expect in january beside the little pool)

lovely garden by a small pool

lovely to have jacuzzi and outdoor hot pool after a days trek up the mountains

neighbourhood with use of a very good community pool just opposite the accommodation

didn˙t know in advance that we won`t be able to use the pool, leaking in the bathroom, we expected more variety from

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

there is no pool available, but it’s not actually in the list of amenities included

the big swimming pool across the road, quiet location.

the huge infinity pool is cold but refreshing

the best thing is the infinity pool and the heated adult pool

did not allow you to enjoy pool, please use flies repellent device to eradicate flies

use of phones around the swimming pool. too many conversations without consideration for others.

the infinity pool is wonderful, although was quite cold

very helpful paid 10€ for parking which was right outside facilities were very good pool area had lots of sunbeds and lots of different

nice pool & gardens & excellent breakfast

hotel is a bit old school but has everything you need - pool, entertainment, snooker tables, bar, karaoke ;) etc

only criticism would be the tiles around the pool need to be changed to the non slip variety as once wet they are slippy and dangerous

just too many pigeons around the pool.

the pool towels were plentiful, and the pool beds large and

the cocktails we ordered at the main lounge were all very good, as well as the ones served by the pool

quality rooms are spacious, bathrooms are very nice and terraces are beautiful had access to 3 pools, highly recommend a persian pool, it's a hidden

nice swimming pool, clear room and wonderful phenomenon

there are mosquitos around the pool. it is sometimes very annoying.

though few pools claim to be heated, but in our opinion in should be heated few degrees more to make the pool

how spacious it was & that there was more then one pool to chose from if one was very busy

the adults only pool was excellent

a very smoker friendly hotel no smoking areas apart from out the front not allowed by the pool or at bar

there are multiple pools and walking trails

personally would have liked something a bit quieter in the shared areas like the pool areas, the sandy beach and restaurants including breakfast room, where they had rock 'n roll

pools: fantastic selection, and the huge beach club pool was my favourite place to relax

we loved our room & had a brilliant view of the pool & sea from our balcony

amazing pools to choose from

sometimes at noon the music at lagoon pool was too loud .

pool by the room is perfect for young kids

private pool

we'd like warmer big pool and we'd need a desk for warking

pool was so clean and relaxing

maybe only that our apartment did not have ocean view and the pool is small for swiming.

at the pool bar wasn’t good when mary wasn’t there

other guests abusing the swimming pool beds rules and usage.

pool side snacks not that appetising. beds not that comfortable, bathrooms need updating

nice food great bar facilities and pool areas lovely

heated pool, great for kids

the area of swimming pool was fantastic,with the water temperature unique

bar/kiosk next to the kids pool never opened, although eventually a waiter came around to take drink orders

the swimming pool, the view, very nice and friendly staff

ps loved the heated seawater pool

the hotel s facilities were top-notch, especially the swimming pools and spa, which provided a perfect space for relaxation

pool, gym, spa, restaurant

special mentions to giuseppe, rafael, jose, ismael and alessandro

o showed around a 2 bedroom pool villa - maybe next year)

ddlers) screaming and shouting in the pool

the pool area was lovely with comfy day beds and never full during our visit

plenty of entertainment options for children, whether it's evening entertainment, the swimming pool, or the playground

the infinity pool is stunning

everything was perfect, nice hotel , good swimming pools, good food.

fitness activities near the pool were annoying, with terrible loud music

the staff was amazingly helpful,food was great, infinity pool even more amazing

eating outside around the pool and amongst the palms, felt like we were many more hours away from the uk in the maldives or

and that you can swim in a river from your pool, perfect

villa with spacious rooms and beautiful terrace with private pool

stunning and an amazing size, comfiest bed and pillows and the private terrace with the private pool into the river that runs across the hotel was incredible

area with couch, big tv with chromecast, dining area with minibar and of course the outside pool area with the semi private pool

staff were fantastic - animation, pool, service, reception and cleaning

pool areas magnificent

we spent the majority of the days sunbathing on the roof terrace pool, super comfy sun loungers with a beautiful infinity pool

loved the big selection of restaurants on site and multiple pools

he was a waiter on the rooftop pool, and he was absolutely amazing in terms of friendliness and he truly enjoyed making our time

the bar at the pool with cocktails quality is awesome

the whole family loved the pool, the olivia buffet for breakfast was excellent

full equipped kitchenette with high scale equipment and amazing terrace with our own private pool

the pools and other facilities were great, pool area was never crowded and we would always get a sunbed

fantastic hotel! staff and room were amazing. private pool was perfect!

clean, beautify space, good breakfast and the pool with the view is amazing

the pool is again perfect if you fancy a luzy day of chilling

i loved the private pool and the big space in the suite .

we stayed in 2 bed suite with private pool and beach area

breakfast in our room was brilliant, and having a private swimming pool was fantastic.

great food selection in both dining room and poolside

very big swimming pool

ol bar service)

enjoyed very much the pool which is overlooking the ocean & as well the sky bar offered a fantastic view as special when

price of ice creams at the pool bar

the solos adultos pool…kid free tranquility ud83dude0a

lovely pool area and great pool bar/restaurant

pool area was really beautiful; the staff super friendly; the food was delicious; very quite area -

pool area is amazing

restaurants are very nice with view to the sunset, to the pool

spotlessly clean and friendly, lovely size room overlooking the main pool

great pool area which was very clean

beds and very helpful snd friendly staff breakfasts first class and lunch and drinks at pool bar very reasonably

great location great rooms pool and lobby

pool could be warmer

reach breakfast big pool

lovely garden and pool area

the saltwater pool, lunch bar and breakfast was very good

lots of places to sit around pool

pool area, the room, the staff

the pool and facilities were excellent and the inhouse buffet food was excellent and included in the

beach bar next to the pool works only until 6pm while the pool is open until 6:30pm

beautiful surroundings, with a nice pool

swimming pool a bit cold. shame it wasn’t heated.

pools lovely especially infinity pool with beach

loved the variety of restaurants the lagoon pool activities and the evening entertainment was great

lots of pretty corners and areas to relax, tropical plants, a few swimming pools - we particularly liked the heated pool

perfect location,beach , fresh water kids pool, nice breakfast.

leaves all over the pool area

clean pool perfect service

food excellent staff very nice pool areas beach views also good complaints

it was even better eating breakfast on the balcony overlooking the pools and the sea

service, food , room, swimming pool , bar , music, everything was perfect

a selection of lovely clean pools and pool bars, and easy access out onto the dark sand beach and the path along the shoreline

also all cleaning and pool staff really

one group arrived late one afternoon and were making some noise at the pool but were swiftly told

we were very near the pool, the staff and the facilities excellent

the charming staff were friendly and helpful, pool good and convenient, breakfast buffet good

lots of choice at breakfast pool staff very friendly and efficient

appartment was great, the facilities and particularly the pool were excellent and the hotel is in an ideal location