just wish the breakfast and pool hours were later but that is the same with all hotels.

the pool was accessible by non guests. had to complain to the manager.

the pool didn't look to clean and look like some people of the streets got in and went swimming.

some of the staff were very friendly and welcoming especially the maintenance/ pool guy

friendly staff, pool hours, early swim, location.

room was clean and the pool area was clean and open

if there was a pool. it was invisible. work out room was available.

that the pool is outside

great staff, pool, and workout facility

very clean, professional staff, great breakfast, laundry facility

wifi was great and the pool was clean

pool, would have been nicer if it were heated! more tables around pool.

pool was open the first day but 2nd day was closed due to covid-19

hah-pool water was cold-no worries it was the beginning of april and we were coming from

the pool area is really pretty and has a privacy fence

they were remodeling so pool was closed and the hallway was tore up.

the remodeling had the pool shut down so hated that but otherwise nice stay

towels are pool side

doing flips and acting crazy at pool

hotel clean, comfy nice pool good breakfast and quiet

had a hot tub, but it has since been filled in with concrete, so could not really swim as the pool was freezing lol

pool was very pleasant

pool had trash in it and over priced drinks and snacks

everyone was so nice. breakfast great and pool even better.

very small pool.

helpful staff, clean facility, good size room, outdoor pool, nice breakfast, 24 hour coffee available in lobby, snack purchase availability, free parking,

the pool was wonderful

too cold for pool but we definitely go back to test it out

everything was really good. i was very satisfied. i did not use the pool area do dudnt rate it

pool was closed

pool didn t stay open late

only problem we had was that the pool was not easily accessible

pool was nice great landscape around it and the patio

pool was tiny and dirty

also that the pool was closed

pool needed to be worked on, and cleaned

no breakfast, pool was not clean

there was a pool for the super hot weather although we were too busy with our family itinerary to take

no breakfast... pool was closed...

that the pool area is not open earlier

the pool needed cleaned and hot tub wasn't running.

the pool was nice and the water was relaxing

the loud noise by the pool

pool was out of order, was not informed til after checking in, that was one of the reasons we

was a little noisy because i was by the pool, but other than that my stay was nice & lovely

pool was cloudy but otherwise ok

the gym was a bit on the small side. also, the pool was a little small.

sleep great ! the pool was clean

the pool was close

wish the pool stayed open a little later 9 seems so early in the summer and still being 100 degrees outside

loved everything, the gym the pool, the staff the breakfast, just the whole environment up until the last day… there was a

loved everything, the gym the pool, the staff the breakfast, just the whole environment up until the last day… there

absolutely peaceful, staff was friendly and helpful, enjoyed the full kitchen i didn't have to order out

the pool hours were alittle off but okay

the pool wasn't available

5 hrs after) the room was smelly and the swimming pool water was green

i didn't like people from the outside who was not staying at the hotel can just come and use the pool when they want and at anytime they want

hopefully, the pool will be open when we come again

it’s nothing i really didn’t dislike about the property beside the pool was dirty

no pool to go swimming and no breakfast offered, hollow rooms so the noise was extremely loud

(minor) the elevator had muddy tracks or stains (possibly from pool users)

the pool. it was clean and my daughter enjoyed it.

the pool was another plus for keeping the kids happy for no extra money

pool and employees are very nice!

the pool area and staff was very helpful and friendly.

the kids loved the pool and the basketball court

kids had such a great time swimming in the pool and the beds are very comfortable

that it had starbucks in the lobby, a fitness center and a pool

and no pool or gym access without rsvp due to covid

a inside pool would be nice. but not complaints

had the pool to ourselves because of the safety measures put in place by the hotel

i love everything. the time slot for pool and gym.

need more plants and cover by the pool area to give it a more resort feel.

no one seems to care that the pool is green, that there was a leak in the hallway for 2 weeks, that the breakfast selection was

they had a swimming pool

we used the towels from the bathroom to dry off from the pool but then had to wait until the next day for clean towels to dry off from the shower

had only cereal and coffee for breakfast no microwave in the room and the pool was closed because it was green

the pool wasn t great. a hot tub would be amazing!

the pool hours aren't enforced and it was loud until after midnight a couple of nights

clean hotel. nice pool area.

loved the pool, per the grand-kids

i liked the exercise room, pool, and breakfast.

view of the room was in front of the swimming pool and we were located beside the exit door

to texas freeze and water shortage, we weren't able to use the pool

eventhough advertised online, the pool and gym were not available for use

inside pool

disappointed the pool was closed

not have ice the pool spot a bit inconvenient 2 guy walked out of there went across the street i don't think they

but the pool need to be clean and maintenance more

i booked our stay i called and asked was the pool open they responded with yes so we booked

i didn't like the weather of the stay bc the pool would of been great...lol

i like how nice the rooms are and how friendly the swimming pool area

just that we were disappointed by the pools closing

comfortable beds and workout facility nice and pool nice.

too cold to play in outside pool

the hot tub and pool was closed.

pool was under construction so we were only allowed to use it 2 of the 6 days we were there also,

pool was outside but was nice.

the pool did not look clean

close to the freeway with a pool and laundry.

the pool

the pool is definitely an extra perk, too

close to stores. quiet. served a purpose :). pool was nice.

needed a indoor pool lol

rain couldnt use the pool.

the whirl pool tub was dirty but over all experience was amazing

the pool & hottub was dirty!!

the pool

pool

the swimming pool.

nice outdoor swimming pool but unfortunately it was cloudy and rained during our four day stay

the pool

no breakfast or swimming pool open

the pool and breakfast

quiet back area off pool

it's clean, the landscaping always looks impecable and i love the pool & hot tub

the family that runs hotel is great. clean pool and great breakfast

beds were vey comfortable. was able to check in quickly without any fuss. pool was beautiful.

pool was clean and we had it to ourselves since nobody was in it

nice pool and clean rooms. they also had a nice snack store.

the pool was nice. room was spacious.

swimming pool was very cold.

ac didn’t work had to call guy to fix tv breakfast was beyond disgusting got locked out by pool door

pool area

the pool was nice

hang my clothes cuz the hangers were all dusty other than that i guess it was okay and the pool wasn't clean so my son couldn't get in, needless to say we were out of there by 7:30 am, not

this was a very nice property. the pool was lovely. the room was comfortable.

the pool close too early at 8:45 and it kept feeling like something was biting me in the bed

hot breakfast & pool online but they were closed due to covid

the pool was less than 4' all the way across, which was great for kids

2 days of our stay the pool was closed, they said it needed to be cleaned

tv didn’t work first day we showed up, no towels by the pool, and staff took out trash but no fresh

large room with comfy bed..clean pool

the pool needed to be cleaned more often

the pool was nice and felt good great breakfast

i had room 107 very clean and updated, view of the pool

yard and gardens very clean and the pool had disability access

kids liked the pool.

pool was very awesome, clean, warm

pool area is run down and pool was not filtering, was very disappointing.

the location here in balch springs, the pool and the personnel.

swimming pool was closed. ice machine was only on bottom floor. we stayed on the top floor!

pool wasn’t open

pool was fantastic, room was exceptional and value was awesome

the pool didn't work

except would be amazing if they added a jacuzzi/hottub next to the pool, that would really clinch the rebooking here

the pool was nice too

hopefully next time i’ll be able to get in the pool

very clean, quiet and spacious room with very nice kitchen.

a king bed suite with mini kitchen, very modern and great shower

appreciate the free laundry facilities

that they served breakfast and a couple days of happy hour meals and drinks

for evening reception and breakfast is absolutely horrible

the pool had lots of bugs in it, so we were not really able to use it.

everything was close by. swimming pool was clean.

the pool cause two of people to get a rash

was great pool was always clean and so was the patio area staff was so friendly and

the pool was closed during my stay

the pool area is great! it was really too cold to swim, but the kids loved the hot tub.

fridge had no freezer. pool wasn't deep enough. there was no hot breakfast.ud83dude15

location was perfect and the pool was an added bonus

water on the floor from the pool.

the pool was clean

amenities included gym access (it s across the street), pool, refrigerator in room, and the most friendliest of staff (+)rooftop pool with bar is amazing (+) the pool area was amazing (+)the decor is gorgeous in all parts of the hotel and the rooftop pool sold me. (+)clean room, great pool, good food and drink. (+)beautiful hotel, absolutely loved the rooftop pool (+)rooftop bar and pool was amazing (-)only downside is that the pool closed at 7:30 at night (+)upstairs infinity pool was amazing (-)that the pool closed at 8 (+) stunning roof top pool with amazing sunset

location slightly out, but free shuttle was a good service.

room service is very lacking

they offered me room service for breakfast, which took a long time and was only $15 of my 30/day

the hotel provides a shuttle with only a $5 charge

great location n pool great staff. made us feel very welcomed. would def stay again

we did not get to swim but the pool area was great as well

i wanted to relax and read by the pool but there was a big party with a dj going on

location, easy to get ubers to/from, the pool, the quirky art work and the breakfast

location from the convention center, swimming pool, room!

location was fine. swimming pool was open.

it has a pool

the pool is outdoors next to an alley and unsecured. the

the pool wasn’t clean. lots of debris and even a pool chair was in the pool.

the pool was small, not enough light

as a bonus, the water in the pool was cold when it was 105 degrees outside

pool

the pool area looked nice, but it was too cold to swim

i didn't visit the pool but i saw the pool area and it was very nice looking

the pool was a little small and the hours weren't 24 hours like others

the pool, too small

beautiful lobby, friendly and accommodating staff. bar drinks were great and pool was inviting.

and maybe some better signage to get to the pool

would not be tx without poor directions)

no spa/indoor pool

beautiful pool

a huge lounge area, elegant glass walls, and breathtaking views of the dallas cbd skyline and the pool

i love the pool on the 4th floor, its amazing

classy everything. amazing staff from check in to check out. beautiful pool and pool bar set up.

mass amount of unsupervised children in the pool

we went out for dinner then came back to hotel bar and spent most of the night at pool side drinking beer

the pool table was broken

pool was small.

wish the pool was a little bigger and had more of a sunny area to lay out and tan, but it wasn’t bad

even has a pool table

the bed. the pool

pool was small and breakfast items were put away at 9:00 am

no breakfast swimming pool close

pool was not available

the pool was nice on hot days

pool location was a bit disappointing due to it being between the building and where people

we used the pool n had breakfast

clean pool

we loved the pool area and the free shuttle to the dallas aquarium

wish the 24 hours market was stocked and pool was not operational

i had a great pool view. the room was roomy and also the breakfast lol

our rooms did not have good views. the pool was outdated and there was no hot tube,

pool atmosphere was awesome

location walking distance to everything comfortable beds, super clean wood floor, nice pool, and bbqs friendly staff, good

nice pool area with grills to for a family cookoout

the pool was not treated or maintained properly,because the bottom of pool was very slippery

i was unaware the pool was closed! :( that was main reason i book this location was the pool

also, the kids were pretty bummed about the pool being closed for the entire stay

the pool was dirty.

yes there are a lot of homeless all over dallas - read reviews here saying they hang out by the pool - they don't

the pool was nice, like having a small paradise right there

pool and room was open

breakfast wasn’t good the fire alarm went off every time i took a shower and the wifi

hotel breakfast had a great variety of foods, but i definitely got food poisoning one morning

the place was new and outstanding breakfast and the staff went over and beyond

pool was so crowded we did not get the opportunity to swim, it was very beautiful and the day was

the pool hours are great for those choosing to stay in

pool was wonderful

swimming pool was amazing and the bed so soft

the rooftop pool and bar is amazing, so nice to relax during both day and night