could have been cleaner, the floor in the room specifically, the hot tub outside and pool were not working and that was a bummer, especially the hot tub

to texas freeze and water shortage, we weren't able to use the pool

not have ice the pool spot a bit inconvenient 2 guy walked out of there went across the street i don't think they

pool and hot tub was out of service would have been nice to go for a dip after a long days drive

disappointed the pool was closed

they never went to chat the towels or bed sheets pool didn’t work until saturday

the pool wasn't available

the pool hours were alittle off but okay

the pool was open

i loved everything, breakfast,pool. an overall cleanliness

extra towels, pool towels, or serving utensils

it’s been used or touch they want change anything by the exit a dude was there ejaculating, the pool never

the pool was another plus for keeping the kids happy for no extra money

it’s nothing i really didn’t dislike about the property beside the pool was dirty

(minor) the elevator had muddy tracks or stains (possibly from pool users)

loved everything, the gym the pool, the staff the breakfast, just the whole environment up until the last day… there was a

loved everything, the gym the pool, the staff the breakfast, just the whole environment up until the last day… there

absolutely peaceful, staff was friendly and helpful, enjoyed the full kitchen i didn't have to order out

pool was out of service

pool was close

was a little noisy because i was by the pool, but other than that my stay was nice & lovely

the pool was nice and the water was relaxing

the loud noise by the pool

the pool clean smelling good rooms

wish the pool stayed open a little later 9 seems so early in the summer and still being 100 degrees outside

the pool was close

you are wanting to stay here cause they have a pool don’t

sleep great ! the pool was clean

pool wasn’t open

that there was no breakfast and the pool not being open.

only thing, is that pool it’s closed and the hotel don’t have breakfast, for the

i liked the free juice and pool

the location here in balch springs, the pool and the personnel.

everything was close by. swimming pool was clean.

was great pool was always clean and so was the patio area staff was so friendly and

the pool cause two of people to get a rash

in somewhat empty neighborhood pool closes early (9pm) did not appreciate the flashing light from what i assume is smoke detector

the pool had lots of bugs in it, so we were not really able to use it.

kids liked the pool.

yard and gardens very clean and the pool had disability access

the pool area was not open

i had room 107 very clean and updated, view of the pool

i like the staff, i like the pool, i like the housekeeper, i like location, i like the bed.

walk out back doors and boom pool view

the free breakfast, pool, and staff

pool was lovely and the room was clean and

breakfast was good quick and easy. awesome location. too cold to swim but had a great pool view.

the pool is awesome ud83dude0e. the breakfast was delicious and hot ud83dudd25

amenities included gym access (it s across the street), pool, refrigerator in room, and the most friendliest of staff (+)rooftop pool with bar is amazing (+) the pool area was amazing (+)the decor is gorgeous in all parts of the hotel and the rooftop pool sold me. (+)clean room, great pool, good food and drink. (+)beautiful hotel, absolutely loved the rooftop pool (+)rooftop bar and pool was amazing (-)only downside is that the pool closed at 7:30 at night (+)upstairs infinity pool was amazing (-)that the pool closed at 8 (+) stunning roof top pool with amazing sunset

didn t like no hotel parking and during the conference we didn t have enough shuttles i had to walk a few times but luckily the wasn t too bad in july a surprise for dallas

great rooftop bar and heated rooftop pool

love the shuttle service

location slightly out, but free shuttle was a good service.

the pool had a leak and wasn't available while we were there

the pool needed cleaning

swimming pool is small

pool was closed when the high for the days were upper 80’sf

music, drinking, smoking at the pool

the pool was nice too

hit the pool until they were finished

unable to use the pool, it was under construction

except would be amazing if they added a jacuzzi/hottub next to the pool, that would really clinch the rebooking here

the pool and love the room

the pool was actually open

no chair to set by pool

was no breakfast there was no indoor pool like said an pool they had there were locks on all gates so wasn’t open an that was big

pool not in use. checked in at 4pm and room not ready

no indoor pool or breakfast like it said online

my wife was upset but unfortunately i think just because the way i was dressed coming from the pool that gentleman didn't think i could afford

we did not get to swim but the pool area was great as well

staff were wonderful, pool was excellent, rooms were clean and comfortable and a little funky

location, easy to get ubers to/from, the pool, the quirky art work and the breakfast

staff was great location and i love all the decorations great for pictures the pool party was so much fun

had the pool heater off and the hotel was full of kids for the national cheer competition, we would've

pool side had music and decent vibes

i had a great pool view. the room was roomy and also the breakfast lol

warm welcome by staff at front desk and great outdoor pool

there are music speaker around the pool that play until pool closing

pool was closed for some reason

wish the 24 hours market was stocked and pool was not operational

pool was clean

we loved the pool area and the free shuttle to the dallas aquarium

pool location was a bit disappointing due to it being between the building and where people

has a very nice gym and pool

the hot tub was colder than the pool.

the pool area and weight room very nice

really good breakfast. nice outdoor pool. clean.

we also swam and really enjoyed the pool

pool was closed despite the fact that adjacent pool was open

the pool was not treated or maintained properly,because the bottom of pool was very slippery

other rooms like the music or cinema because that access code were changed and we could only play pool and skee ball which was fine, but there was a lot more to do that we didn't have access to

also, the kids were pretty bummed about the pool being closed for the entire stay

pool was closed with no warning before our trip

comfortable beds and workout facility nice and pool nice.

pool was under construction so we were only allowed to use it 2 of the 6 days we were there also,

too cold to play in outside pool

room was nice. pool and jacuzzi are also nice.

pool was outside but was nice.

very very clean …i loved the swimming pool

pool water too cold

indoor pool was being worked on so we couldn't swim and thar was very disappointing since i was really

loved that there was a nice variety of warm breakfast, the pool is open and indoor and they have a gym, very nice they have a lil fridge and microwave in room

loved that it was a new location, heated indoor pool, fresh coffee all day

classy everything. amazing staff from check in to check out. beautiful pool and pool bar set up.

a huge lounge area, elegant glass walls, and breathtaking views of the dallas cbd skyline and the pool

i love the pool on the 4th floor, its amazing

the security is just rude. and the pool hours need to to be extended.

the pool and hot tub area are beautiful

we went out for dinner then came back to hotel bar and spent most of the night at pool side drinking beer

pool was small.

the pool area looked nice, it was just too hot for me to go out there and use it

even has a pool table

the pool table was broken

pool was closed

there pool wasn’t open ☹️ and when we were checking out it smelled like marijuana

no restaurant at day time breakfast can be improved pool is closing early

it sucked that the pool was closed

lock on pool exit wouldn't unlock with room key

just that we were disappointed by the pools closing

i like how nice the rooms are and how friendly the swimming pool area

swimming pool was outside and bed was too firm.

disappointed that the pool was closed during our stay

pool and the location

the room was beautiful - bathroom was huge, convention rooms were on point, rooftop pool party was amazing

the rooftop infinity pool is everything

the pool areas (both the roof too and 4th floor locations) were so inviting

because of covid we couldn’t use the pool or fitness center

the room and pool

the pool area, the room, the location-all was great

we loved the lobby and our room. the pool and the fire pit where the cherry on top.

pool not available until next year boo

1 night for a local concert, but would love to come back for a weekend to take advantage of the pool & everything else the hotel had to offer

bought some drinks at the pool and unfortunately the drinks we got were not good

the pool hours are great for those choosing to stay in

top class equipment in fitness center and lovely rooftop pool

swimming pool was amazing and the bed so soft

pool was so crowded we did not get the opportunity to swim, it was very beautiful and the day was

super cool bar and bar area in the upper lobby as well as a great pool bar by the pool

the swimming pool was very small and not appropriate at all, the rest was perfect!

no spa/indoor pool

small pool

pool was smaller than in the pictures

and maybe some better signage to get to the pool

that the pool is outside

room was clean and the pool area was clean and open

if there was a pool. it was invisible. work out room was available.

great staff, pool, and workout facility

hotel was nice and very clean, the complimentary breakfast is a definite plus

style decor spacious great pool

to dart but best to arrive in daylight from airport close to many attractions lovely pool very nice restaurant on 9th

the outdoor pool and gym area are great

stylish rooms and bar, nice pool area, big rooms with nice interior. excellent staff.

location, lots to do, amazing pool and beautiful rooms

the place was clean. the pool was relaxing. it is located near a lot of cool things.

great pool with amazing view of downtown

enjoyed being able to see the giant eye, and down to the pool from our room.

pool area the windows was drity and mood was around it it need to be cleaned more around the

had a pool my kids enjoyed workout facilities

some of the staff were very friendly and welcoming especially the maintenance/ pool guy

the pool was accessible by non guests. had to complain to the manager.

thirdly glad we ddnt go that night the pool has terrible maintenance so much build up and dirt in filter ports

just wish the pool and breakfast had later hours but that is true about all hotels.

just wish the breakfast and pool hours were later but that is the same with all hotels.

it was hard for us to find the pool no signs until we finally walked through the whole thing

the exterior is very dated and looks work out. the main swimming pool was closed.

breakfast buffet was excellent, the suite was great and large and overlooked the pool which was heated with towels provided

housekeeping did not clean my room daily. and no rooftop pool

never had any problem out of the staff i feel as biggest this hotel is you guts can have a better pool

the view and the pool

location and pool on 9th story roof was awesome.

pool wasn't open for who knows what reason

the location and rooftop pool.

located, clean and spacious rooms, nice outdoor pool area, staff helpful and always around to help

i liked the pool area and the lobby was so beautiful along with my room was beautiful

to deep ellum big patio area around the pool cheaper parking than other hotels in the area large room full size fridge and kitchen sink

the rooftop pool at night is a great view

the pool needs to be detail cleaned a little more. it was still nice

nice small pool in the sun.

pool looked blue but had a cloudiness to it

they had a pool and were updating or upgrading the properties

company so, while there was an over abundance of men gathered in the courtyard and around the pool, they do have rules they must abide by

pool

the elevator was scare. the pool was't open

the pool is nice and rooms are nice and clean

wish the pool stayed open later

the pool was nice

people are nice and nice pool

had to be in pool area with gate locked

the gym was well equipped

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great