the pool had no water in it and there was no free breakfast

the pool and breakfast was closed, and the breakfast was part of the reason i selected that motel

missing smoke alarm, pool closed.

website pictures don't seem to be up to date, there is no breakfast, no pool and you don't know about this until you get there

no breakfast.no operational pool.

we played pool and ping pong and relaxed in the sauna

was able to enjoy the pool, guests were being respectful of distance

beautiful views of the mountains, lovely staff & the pool was absolutely fun

the pool is filled by the natural hot springs

or $55 per person per day spa/pool charges for non-owner, paying, hotel guests is a rip-off

really like ckeckout at 9am but my confirmation e-mail said checkout at 11am and the pool location far a way

don't like the distance between the hotel and the pool

great amenities nearby (gym, pool, pickleball courts) very affordable unit compared to everything else i researched

the room does not have a private hot tub or pool

there's a game room with a pool table

the heated pool wasn't that warm.

clean, updated new lobby, updated new rooms, amazing sauna room, amazing jacuzzi with pool outside

pool and the free ice! lol

was no information in the room about where the sauna or swimming pool is located

the rooms were amazing and the pool and spa were a plus!

hope that they have a more safe route going to rooms as my husband slipped on the snow near the pool

october

should have asked for closer pool access, as i have trouble walking and parking near the pool was difficult

pool, hot tub, games, hammocks, great breakfast, and they upgraded our room for free, it was

the beds were comfy, the jacuzzi and pool were great

the hotel pool was not working

pool, the staff at the front dest and the waitresses by the pool had great service

liked the customer service while i checked i like the pool and basically i loved my stay there at hard rock casino resort

walk to everything and nice pool

the pool and proximity to our family we were visiting.

the site's heated pool and spa were excellent.

pool was warm, 3 jacuzzis, fire pits everywhere

great pool and gym. close to everything

and gave us activity pass keys, so even when we couldn't be in our room we were able to use the pool, and only carry a day bag with us

the pool / jacuzzi area was huge and the gym facility had all the amenities

we cooked most nights, then frequented the pool area

great pool, fun activities for (older) kids.

bedrooms and bathrooms, full kitchen, multiple living spaces, gorgeous views, beautiful living spaces, great for large groups

was close to 0 degrees celsius, my eldest child was able to enjoy swimming in the heated swimming pool

would have enjoyed going into the pool but it was very overcrowded during this time of distancing

wonderful swimming pool and hot tub

heated pool

one small thing to complain about is people eating whilst being in the pool

location is fantastic. and the pool and hot tub are great. i loved the tequila tasting!

friendliness of the staff, the facilities and pool, the location, value for money, the room - we received a free complimentary upgrade to a room

there is a heated pool, 2 hot tubs and a steam room on property

very comfortable bed, nice pool

my room overlooked the swimming pool in the hot tubs

it’s very cozy and peaceful , also great walking distance to shops and restaurants, the pool was also super good and not too cold

i don't no about the swiming pool but we were please with everything. we will be back

we like pets but not in the pool area

everything! excellent location, clean and fresh room, free parking, nice pool and grill.

i liked that we could walk from our room right to the pool without having to go through any lobby or anything like that

has a pool and hot tub and the whole property is taken care of really good

unfortunately too cold for the outside jacuzzi and pool!ud83dude01ud83dude01ud83dude01

we had great time at the pool

kids had great time at the pool and adults at the nearby casino

clean pool and lots of beautiful flowers

the swimming pool was closed for the season. i feel it's too early to close it.

everything is very convenient and the pool is an extra treat

pool closed

i also didn’t like the fact that some of the guests took over the pool and were playing rough games throwing balls all over the place, so we had to leave the pool

big pines mountain is in a perfect location beautiful rooms a/c fridge and microwave heated pool walking distance to hotels and shopping 2mins to lake for swimming just all around hotel is in

great outdoor pool area

the staff is very helpful and friendly, heated pool was a plus with the fire pits around made it very relaxing

-the pool are it’s depressing, no music, no vibe -no daily room service, unless you stay 3 days plus

clean, great sauna and heated swimming pool, good restaurant

maggie’s restaurant is top notch for either a delicious cocktail or a sumptuous meal, and the pool and spa area with the fire pits and the chill vibes were the perfect spot to relax after a day

after a day of exploring south lake tahoe, relaxing by the pool was perfect

outdated. pool.

pool is not working, for months - this needs to be removed from the booking

stains on bathroom floors no a/c if you want to use the pool you have to go to the hotel next door

beach and pool to enjoy on a hot day

clean with nice breakfast and pool

the key reader for the room and the pool was temperamental and took some cajoling to open

just sad the pool and jacuzzi were not open but it is just not the season.

pool was relaxing and clean

pool towel could be full size, and some more umbrellas at the pool would be great

outdoor area near pool and the fire pit really relaxing

pool hot tub

fantastic hotel, we loved melting the smores by the pool. really beautiful place

s’mores each night by fire pits; heated pool and jacuzzi; nice beer and wine lists; heated toilet seats and chic decor added to the

the design, the cosiness, the amenities, the cafe and pool / spa area

nice pool

the pool area was awesome. the beds were lovely. thank you.

pool and hot tub on sight

the workers are nice and they have a heated pool and a huge 2 level jacuzzi

pool should be open n heated all year

when you walk you can feel hole under of the carpet so honest it’s perfect hotel breakfast and pool is very clean

pool, hot tub, king suite w/spa and sherry, who checked us in and very welcoming

they provided a room with a balcony overlooking the swimming pool, which is great for morning

the swimming pool and hot tub was great.

access to the beach that's private. the pool. and the shade in the summer

pop corn, dvds and warm pool was helpful when it was raining

sauna, heated pool - that was a good addition to the winter stay

enjoyed the free movies and popcorns, the pool, the comfy room and the beautiful shower

cool pet area, pool area, play area, studio units were like new, i could live there

pool shut down for remodel

we were there in winter and there are outdoor seating areas, a pool as well

amazing pool

resort was perfect, the rooms/suites are decorated in a great style, the pool area was great and the staff were fantastic

pool temp too cold and no hot tub (yet).

pool and spa were clean

we had a 2 bedroom suite that was close to the swimming pool

restrictions on the hot tub

they also didn t tell us how the pool/lounge works

ly open 2

great location, pool facilities, lounge.

i loved that it has a heated pool behind the office with bbq and patio

pool and spa and location

like the hotel had everything close by the pool was close by

the property has a nice pool with a security gate and a large semi enclosed shaded hot tub to protect from direct sunlight

clean. bbq pit pool. quiet. a little back in the past.

pool was fun and a in house restaurant & bar was a plus

the pool and spa area was well kept

location, friendly and helpful staff, clean rooms and we enjoyed the indoor pool and sauna :)

excellent hotel with so many amenities. pool, spa, sauna, valet parking.

we loved the heated pool

greatly enjoyed heated pool & bi-level hot tub

pool area was great and very clean

the pool was extra clean l and the whirlpool was great

room, great location/view, spa/pool, game room, fitness center, adjacent to restaurant and bowling alley

excellent location with view of lake from across the street. nice pool and nice hotel overall.

it didn't have a indoor hot tub or pool

pool, hot soak in bathtub, quite, restful. thank you.

the room was comfortable, pool was awesome, rooms were surprisingly quiet

but the staff was friendly and polite and the pool was fun

close to stores ,quiet ,swimming pool , attendants were nice

the breakfast was perfect and the pool was really clean

remember to ask if swimming pool and gym is open yet

rooms and staff where really nice the pool was amazing and breakfast was really good the restrooms had shampoo and conditioner and lots

the pool was clean and well maintained

plenty of kids activities available like bowling game zone pool etc

granddaughter loved the pool. i loved kitchenette for simple meal prep.

the breakfast was very satisfactory and so was the amazing outdoor pool

sadly the pool was closed.

the pool + spa were amazing too

the pool and spa were perfect temperatures and clean