pool was covered and had not been opened this year

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

pool was nice

nice swimming pool

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

pool area does not have any shaded area for you to relax by the pool out of the direct sunlight

you can hear people in other rooms. pool was out of service.

pool wasnt cleaned very well!

the staff and the pool

the outdoor swimming pool was not working

pool was closed in the middle of july

everything. friendly staff, clean and comfortable rooms, good breakfast and loved the pool.

pool hadn't been cleaned so not really accessible

the pool was out of order

the pool is green so don t even think about enjoying yourself

pool was locked before the time it was suppose to be closed

i was hoping to use the pool during my stay but was unable to.

pool wasn't super clean but hey, the common areas were top notch

we also thoroughly enjoyed the pool and true hot breakfast that was included

the room was very clean and the pool was great.

pool is nice and deep

the only thing that was a bit disappointing was that the pool was outside

thing was no breakfast buffet do to the covid19 an the pool was closed also other then that it was great an it's not there fault for

wish the pool was open but due to covid not a big deal.

they only had oatmeal for breakfast no meat or eggs, pool was closed.

the prices was reasonable the pool was clean daily im enjoying my

wish the pool was open!!

the pool wasn't open ***inserts sad

the pool

the pool wasn’t opened

pool bathroom was a disaster

the pool area well kept

water in pool was very cold.

the pool was a little small

we missed the pool

pool

it had a pool, there was breakfast available in the morning.

the pool was nice but could have been a little cleaner

swimming pool

pool wasn’t open yet and it was end of may. towels could have been cleaner

was always cleaning halls or common areas- pool was awesome and breakfast was plentiful with waffles, eggs, sausage, toast, cereal, juices,

the kids enjoyed the pool

the pool was close so early

better access to pool towels

pool was not in service and poor meat choices for breakfast

how early the pool closed

no pool was available

pool wasn't open

nice clean cool nice pool great staff

that the pool wasn t open

from going onto floor, homeless people and trash outside, hallways and entrances filthy, outdoor pool unopened, breakfast was late getting set up

the pool wasn't clean

pool advertised, but was closed

and the pool not being open

but the there was no pool as stated on website, the wifi was very week we could not connect our computers neither our

nice pool area

very nice very clean very spacious room good breakfast with lots of options

good variety of breakfast foods

very clean and quiet. breakfast was great! the staff was very friendly.

excellent team; friendly, professional, courteous; great breakfast, plenty variety.

pool was clean

the pool was nice

no indoor pool!

breakfast was good like waffles,fruit .

clean, comfortable, quiet, excellent staf, very good breakfast

pool closed but understandable.

the pool wasn’t open

that the pool was closed

pool was nice, bed was very comfortable. glad that it was pet friendly.

the room was clean and the pool was nice

the bed was very comfortable and the pool area was a dream

negative was i believe they were allowing locals to come in and out of the pool area

is a pool that is part inside and part outside

the rooms were clean, the kids loved the pool, and cookies were delicious

the indoor pool and the movie theater being right next door.

pool too

our room smelled a little bit like cigarettes, and the pool was closed for cleaning.

pool was great

pool is not available

clean, comfortable, nice pool and bar area

it was parked in front of the hotel, 4 pm, bright day, next to the pool and a highly traveled street

they also have a very nice swimming pool

great pool facilities

pool was closed for the season which i expected, but we weren't even allowed in the area to use the

pool said closed due to sharks being seen in it

pool was closed- not the fault of the hotel (covid)

my room was beautiful, spacious and clean and i really enjoyed the rooftop pool

good breakfast good to have free coffee and water available helpful staff nice pool

that the pool was getting fix but it’s back open

friendly staff. good breakfast. clean rooms. nice view from pool.

easy safe parking , friendly staff , cool lobby area , very comfortable beds , loved the pool

the decor was super cool, beds were comfortable, and the pool area was very relaxing.

i enjoyed most was the direct view of the pool

other than the pool being freezing, the stay was amazing.

no room service and pool close early

every day; friendly staff; close to trolley; close to attractions and beale street; nice whirlpool and pool area; entrances locked and used our room card to enter

i stayed there because i came to visit my sister and wanted to stay at a hotel that had a pool

the pool and hot tub were fun

location was nice. staff was great. breakfast/pool and hot tub were nice as well.

facility was perfect the location was great, staff was great, liked the location of the pool and hot tub, i would stay there again

the pool and breakfast

pool was not open

good breakfast, clean pool, room was clean and comfortable

i wish the pool had been open because that was one of the reasons we booked there.

loved this location!! pool was wonderful. great rooms and staff!!

the pool and hot tub were open but not cleaned water looked green

the bar was under staffed and we wish the pool had been open!

we enjoyed the bar, pool and other facilities.

the pool was closed.

some kids were putting their dog in the hot tub and pool, so gross

it was accommodating for our family with a full kitchenette, hot breakfast, and a pool for our children

the pool and the size of the bathroom

ovid) a darn good reason to close

the pool was closed - but it was kind of cold anyway.

the outdoor pool hadn't opened for the season, but the check in staff called the hotel next door and got

great pool

they had a nice pool area and the view from our room was amazing

it s a beautiful hotel once you use the pool area and bedrooms but the attached restaurant felt shabby with a confusing layout downstairs

there was a pool a bar and a restaurant

pool

freeway and come back to it again housekeeping never came but this covid era so to be expected pool and restaurant closed should have been open and

any extra towels when i requested them the next morning, used the ones we had in the room for the pool the previous night

free cookies during the week! great staff. pool area is nice. ok location. free parking.

breakfast was scant, pool didn't open before i needed to leave each morning.

pool was just blahhh...

the pool was in a great location

pool was a little small

it would ve been nice to get in the pool but overall nothing bad to say

no outside patio near the pool

loves the best and pillows and the pool.

awful lot of unattended kids in the pool

-pool closes at 8pm so since we were doing other things during the day we never got to swim

loud guest pool not nice staff at front not friendly spiders in room

and the pool was not open although the pool at the hotel next door was

very good hotel , good breakfast menu , the room and pool are clean

breakfast didn't have bacon and the pool was closed

wish they had an inside pool

the pool was closed

everything besides the pool noise was great!!!

our room was right beside the door to the pool, it was noisy at times.

the pool

breakfast. biscuits was too hard to bite. had 8 inch waffles and 3 inch plates.

very clean. breakfast was as expected. the man @ the front desk was very friendly.

it was clean were they did breakfast

did not eat breakfast. location was fine.

the pool was out of order

were able to have a family get together around the pool as we had family fly in and many live in germantown tenn

details taken care of, “all inclusive “, parking and breakfast and good gym and pool

our room was close to the pool and during our stay their was a lot of kids playing in the pool so made the stay loud

the pool area was so nice

no indoor pool

the pool was full of leaves and dirt days after rain storm.

pool didn’t work

pool was closed

pool available, i was expecting to be able to swim