lovely place, however, beautiful beach and we enjoyed lounging by the pool side

the pool overlooking the ocean is beautiful . the food (specifically the steak) was excellent!

great location close to the airport but also beautiful beach, lovely pool and great staff

the gorgeous pool and the food! presentation was excellent and it tasted as good as it looked.

the bed was too hard. the entrance to the pool needs a hand rail.

noise from the hallway/pool area

location adjacent to the plaza, interesting cuisine, modern bathroom and a fun little dipping pool

the stairs and the small pool

incredible tree which fills the courtyard and a sculptural pool and koi pond is the centerpiece of this boutique hotel

the pool, while very small is an excellent cold plunge from the daily activities

the pool was to low and no hot tub.

don t mess the rooftop pool and view of the sunset

pool needs a ladder. i didn t use the pool because not easily accessible for older adults.

hotel has a great roof top pool and bar with a great breeze

me the pool area the patrons were allowed to use beer bottles and drinking glasses

i opened a tab to get drinks up to pool bar tender said he’d be by every 20 min, never came to check on us

small pool at top of building is accessible by elevator

i would not recommend the facility to young families, because of the location of the pool, right outside the the rooms on the third floor, but a definite for adults

infinity pool, food and drinks and location

ordered a drink to be delivered to pool side and it never showed up

the pool seems under kept.

excellent breakfast and the pool was most welcome. everyone so friendly and helpful.

the included breakfast out by the splash pool

small pool!

staff was very friendly, room was comfortable, very nice pool, beautiful house, great location

pool could have been warmer, too

place has an elevator, a pool with terrace and ac, so you have anything you need to stay there

to old historical center rooftop pool great restaurants on the plaza a 5min walk the staff were wonderful wifi

nice pool on patio off plata dos -- it's small but very clean and a perfect temperature

pretty lobby, nice pool area.

the proximity to everything the bar restaurant pool the common area with the birds was amazing and the security guard ramon was the most amazing

staff were outstanding, from the front desk to the pool lady and housekeeping staff

loved the ocean view from my window, the mural by the pool

pool could have been a little bigger but who needs a pool when you have an ocean across the

there is a lot of people in the pool

were given pool towels but then had to keep asking for them as the cleaner would take them (we were happy to

wonderful pool

pool was green and cold

pool had a beautiful view, i liked the white and wood look too

the view from the rooms, pool and lounging area is

rooms near swimming pool

room view and parking. friendly staff and pool.

we had an early dip in the ocean and pool which was great, our son had a blast

pool had broken flooring hurt myself a bit

friendly, nice pool, excellent laundry service, secure parking, good value.

pool was nice.

pool was small

everything the people pool the room the food the people at the restaurant every body was nice

they need to replace the elevator mat. and inprove the pool area is too small for lot of people

small swimming pool and always full!

the pool was good on top of the roof, a good view, and it was nice and clean

clean facilities, nice staff. nice having a rooftop pool!

it was awesome and the pool

best of all location of pool right infront of beach and view to main street

location and infinity pool view

pool & view

i really enjoyed the pool, the water is heated which is important taking into consideration mazatlan’s weather in

its the best hotel in mazatlan. pool is beautiful

morning staff was not very nice. pool is not very clean.

it would have been nice to have a binder that contained information on pool and spa hours, wifi password, restaurant hours and menu, check out time

pool water too warm and no fridge in room.

one thing i can say is that during my stay in the server during the time that we were at the pool was very rude

pool, and on the main strip

pool wasn’t working. my first bedroom was liking my second bedroom ac wasn’t working

hotel was really dirty and the pool had way to many bugs

bunch of raccoons at the pool area, please do something about it , i couldn t eat comfortable

the pool hrs it closes too early..

swimming pool, restaurant

the view from our room is fabulous. the pool was fun.

only thing we didn't like was that when we checked out they didn't let us be in the pool area

the place is quiet and has a great pool

dislike that the pools tile was coming apart most of us cut accidentally when getting out

the hotel has a magnificent pool scene and bar that makes it difficult to want to go anywhere else

the bar at the pool wasn't open

ceptionist told us that the water would be fixed, we waited 7 hours, still wasn t fixed - pool was under maintenance

the pool wasn t full clean

also for the size of the hotel, i think the pool is way undersized

pool area was very private and clean

the pool was quite dirty

staff, decor, bathrooms, wifi, pool area, convenience of being able to store luggage after checking out until time to leave area,

pool area

my 5 year old daughter really enjoyed the kiddy pool with the pirate ship

the restaurant and the bar by the pool were very nice

pool and the room was comfortable easy access to the beach all the stay was wonderful, the manager,

did not like the pool hours

pool closed at 8pm

beautiful pool area. room was clean and well appointed

restaurant, the pool, the garden, the bar, the palapas in the very clean beach

the pool was so nice to swim in and they had a buy one get one free drinks from 3 to 11pm

excellent onsite food and service. spacious bathrooms and fun pool. great location and value.

the pool & location

pool was on the cool side but lovely and clean and good size

location, swimming pool, and wonderful onsite pool bar

hotel is perfectly located and has wonderful poolside rooms

pool rules enforced so quiet at 9 pm

the hotel pool connects to the beach

the pool was super nice as well

location. food. staff. pool. beach.

great location. loved the salt water pool.

very nice pool

beautiful view from the room and pool

great pool, easy beach access

world class facility. great stuff. comfortable rooms. great views. beautiful pool

didnt like that the pool closes at 8 pm specially with the heat there was of 95

the pool and beach access and parking all good

i liked the pool and clean rooms

the location and the beds are wonderful, the swimming pool is also great

pout since on the pool view warning that dipped

pool

breakfast buffet is excellent and the pool and beach magnificent

staff allowing people to eat in pool, chips were floating

6 tables at the pool many ppl just had the personal things on the side of the pool no service for drinks or snacks

the location the pool

pool hours could be expanded, starts at 9am

great location and pool

couldn’t use the pool cause they’re redoing the patio. lots of noise from the street.

public areas such as the pool and terrace are kept clean and nice for lounging

the pool was nice

wish the pool was a tad warmer or had an jacuzzi during our some really windy times

the facilities both inside the hotel and around the outdoor pool area were super clean

* breakfast does not have a lot of options * cocktails at the pool bar are not really good

how clean it was, you can bring your own drinks by pool when bar is closed

i have but one recommendation.....a hand rail to help entering and exiting the pool.

has an amazing place to sit and relax whether you want to jump in the pool, sit on a great ocean view, or go in the beach

the workout facility is good, and for cardio, the beach is off the pool deck

services in the pool and breakfast also amazing

the time wait at the pool for food

pool attendants, specifically fernando and adrian, were outstanding

the pool is always full of screaming kids having fun

comfy seating at the pool

the fact that pool rules are not applied better

it could be a cleaner and they could allow to use the pool of the other hotel

price, friendly staff, warm shower and pool, location, breakfast on site

love the pool/ bar area

housekeeping, restaurant staff, and pool waiters were superior

the pool excellent for kids

pool area, front desk, lobby personnel, housekeeping and service at the pool

very nice pool area

great clean rooms. pool staff very good. really enjoyed our stay.

also, a different color to highlight the stairs up to the hot tubs in the middle of the pool would be helpful

the pool was great

the kids pool was great too

the pool

martha would always greet me in the morning downstairs as she tended to cleaning pool area/restrooms

bar by the pool closed early, refrigerator in the room would've been nice

you can have drinks by the pool and watch the sunset

food was good,pool was nice great beach

they didn't have any towels for the pool and they don't have chairs for the beach area.

everything was awesome i loved the room the pool location

we loved the pool especially the kids with the kids area

the best part for us was the kid pool

i wish the weather was warmer for us to use the pool, it looked amazing, especially for kids, it reminded me of the great wolf lodge and it very

don’t allow you to have your own beer at the pool, they want you to but all included so you can have the open bar, they do not sell the open bar

pool was not heated and food was prohibited poolside

nice pool, decent prices for food and beer inside the hotel even when in 'european package'

guest cannot eat poolside and must eat in designated eating areas far from the pool

clean, space, great pool good service

very noisy all day with that microfone person and music in the pool area

of all, the pools, it is very embarrassing when they come and tell you, we are not suppose be there

service in pool bar was horrible. hard to get their attention.

food options are very limited, especially in the pool area

to be replaced multiple times, we were unable to charge drinks to our room when on the rooftop pool

disappointed with the pool, the photos on the internet were deceiving.

at night the sound of the pool waterfall kept us from having a good sleep

over carnaval, it would have been wonderful to have been able to enjoy the fireworks from the pool deck

the pool and weight room often had loud music

there is no beach access from the pool area

the beach was a walk down from the pool area and the hotel staff were extremely helpful if i needed to get around

location and pool is excellent, great access beach

the pool view was amazing at sun set

beautiful peaceful pool area with spa music

pool, food and view are amazing

the swimming pool was amazing view and bar service

the pool is amazing

they close the pools at 8

panama that's located in the resort which open ups to amazing breathtaking views from the pool to the ocean

pool and location

pool was too cold. hot tub not hot. tv only had 1 english channel.

the kids pool was great

swimming pool closes early as well as the service for pool

never had breakfast there since they didn't offer one, the pool and rooms are good and clean, location is not at the main central area but also not too far,

pool was great

liked the pool was fun for my girls,water was clean and we were most of the time in the pool,the food at

had a few years on it, but just small maintenance issues, broken gym equipment, pool deck chairs were a bit aged and sitting on them you would feel the frame poking through but

towels for pool area

the bathtub wasn t that clean,and they left only 2 pool towels as the regular bath towels

very small pool, no restaurant or room service on the property

the pool was dirty and the rooms only have one remote

two horrid small dirty sofas dirty swimming pool not recommend at all

large comfortable room with balcony and pool.

really small swimming pool

even inside your room, the street noise and noise from the pool area and from adjoining rooms was horrendous

the view and the restrooms the pool the beach

everything,pool beach was just steps away very nice environment.

crowed, the pool and building needs maintenance, the people running the towel system are not friendly nor

the guys around the pool kept the entertainment going with music, volleyball, bingo , water aerobics

the music and overly-amplified mc/hype-man voice from the sparsely-populated pool party was really obnoxious and uncomfortable

the pool is too small

fabulous view and right on the beach. lovely infinity pool

pool closes at 9pm

very nice size rooms, but that s it! pool area and lobby area not so good!

pool was warm, which is unusual for hotels on the beach

no shade for being by the pool or beach

close to the beach, nice pool,clean room

would be nice to have a pool, no room

pool water could be a little warmer.

play cards, sunbathed, cooled off in the pool.

each night by the small pool and hot tub, there is an area where guests usually congregate to socialize and meet new

great location, clean and jesus at the pool is a great host

poolside waiters were so nice

everythinh,especially the pool and the beach

great location, pool was lovely. nice food in the restaurant. friendly and helpful staff.

very comfortable king bed. reading lights! gorgeous heated pool. wonderful staff.

the weather and pool.

pool was very crowded and noisy

pool is a mess

the breakfast was not the greatest since items were not replenished constantly

breakfast started to look grazed over about 2 hours after the start

not very much hot water for showers. pool to cold to get in

the pool had no lights. which a night swim on vacation would be nice.

condos with a smallish pool in a somewhat isolated location

the pool was small but perfect for this location

like that the hot tub never worked on unit 63 and the hot water was little to none also the pool didn t work so it made it a bit inconvenient to go back and forth

are allowed to smoke cigarettes in the pool and the activities staff needs some improvements

hotel is a series of buildings with great pools

staff were really helpful. if you are family oriented, there were lots of kids.

staff were really helpful. if you are family oriented, there were lots of kids.

there are only 2 restaurants on site, otherwise you must take a shuttle

pool isn t up very long.

i really liked the pool and the beautiful views at the rooftop bar.

roof top pools were too small for there to be two pools

the pool is very nice and the rooms were

first floor pool area was very nice with towels available on the lounge chairs

the pool was a bit small and full of kids.

small rooms property was booked on saturday and the pool was unaccesible and over crowded

was really nice, it was just that the pool was a little dirty ( cans, wrappings etc) other than that it was great

a bit disappointed the pool was not available on saturday

shade in the pool breakfast was the same all the days was told it was complementary i was charge

the infinity pool in front of the beach was nice.

the main pool was closed which we would have loved to enjoy the pool next to the beach.

nice swimming pool

the pool was very dirty

and nice weather beach area was very nice good cancellation policy very kind guy that made pool cleaning

beach and pool area were stunning

the pool area and beach were very clean and service was very good

the pool is wonderful

the pool was clean and warm. the buffet at the hotel was great.

music in the afternoon around the pool and beach was way too loud

open covers by the pool where one of my guest fell into and cut her foot

pool and hot tub are hardly useable as ice cold water is being pumped in everyday

the pool is freezing cold and the hot tub was luke warm

the pool and the staff crew was creat

good location. the beach and the pool are great. the staff were kind and accommodating.

the pool and jacuzzi were clean and the whole personnel from the hotel was very kind

beautiful ocean view with pool and right on beach.

right on the beach and with a very nice, clean pool and hot tub

the pool, the bar and jacuzzi are excellent for the price

the pool is a great and has a bar

tiles in the suites and around the pool need updating.

the beds are a little hard, but other than that the food is great pools are nice

that the bar at the pool closes too early

i am not sure how you manage the situation but is an area of concern to your guests is the pool lounger situation

the pool is fantastic

excellent room location. ground floor right by the pool and across from restaurant.

pool was quite cold, need an outside restaurant or terrace!

service was awesome also the beach is just a few steps down the swimming pool

pool temperature was too cold, the calefaction was not working

love the view from the pool to the ocean , everything was super clean and staff super helpful