because ive never been to a place where every single employee, from the front desk staff to the pool maintenance man, they were all very friendly amd went above and beyond on there customer

loved having two showers in our suite, blankets for the beach and robes for the perfectly heated pool

large hot tub and pool, nightly bonfires. food at the restaurant was amazing! cozy robes

ol, spa & restaurant) due to covid-19 but totally understand

some of the facilities are still closed

the pool was open and was only closed for maintenance cleaning

pool area was really nice

clean comfortable hotel with a pool

pool was dirty , no breakfast .

it was perfect there then loud kids at the pool while sleeping

we loved the food on site, the pool is heated so swimming in 59 degree weather wasn’t a problem

pool was beautiful and the hot tub large and inviting

the pool was not open or the jacuzzi.

how close to the water i was the pool ,hot tub, fire pits

staff is very welcoming and accommodating, the accommodations were very comfortable, very nice pool area, restaurant was very good

the pool and gym were great

the pool water was about 72 degrees which is really cold

i wish the pool was open a bit later

coke vending machines were not working, pool dirty

breakfast, it was great. we loved the pancake machine! nice pool.

pool and spa were really dirty.

small pool but it is cleaned every morning.

was fabulous along with both of the rooms and pool

location, pool, cleanliness

rooms are super clean, the staffs are friendly and helpful, pool is clean and warm, our kids enjoyed it so much

beautiful swimming-pool, very nice the room, good breakfast and the staff was

the updated room was excellent. i liked the balcony facing the pool.

the pool and parking

the beds are good, the pool nice and warm

it had a patio and we had a view overlooking the pool

pool was heated, i was given a ground floor room near the pool as requested

the pool and spa was fun with the kids .

need a bigger pool

the pool was tiny

pool and hot tub were small

the pool and spa area is smaller than we're used to, but it was still fine.

the pool and hot tub area, nice sun exposure and lovely gardens and lawn

the pool/ hot tub and how close it was to the beach

the heated pool was really nice

beautiful grounds. lovely fountain sound from the pool garden area at night that was relaxing.

room with patio facing the pool

location, pool and lawn game, decent size of the room, buildings are spread out

this is a wonderful resort for children with a fantastic heated outdoor pool and plenty of outdoor games

was so great that the pool and hot tub was open

expected more out of the pool and jacuzzi area

pool and activity area closes too early

the pool wasn’t heated but once you’re in the water it was ok!

very small pool area

the pool was cold and smaller then the picture shows but overall it was

pool was cold lol but it was to be expected

no jacuzzi pool not heated floors could be swept better

pool is in the building across from where we are staying and our room was quite a walk from the

four of us shared a lovely comfortable room, great pool area and pleasant staff in the bar

lovely outdoor pool for the good weather

the swimming pool was a big plus for the kids

excelent bar and pool; outstanding rooms with lot of space, excelent valet parking

the pool is small

beat the location, the service, the pool facilities, or the breakfast

didn t use the pool but it looked nice

pool was not great, area is a little dark , no pool service

we ordered city view but got the view of the pool and spa.

kids loved having the pool and hot tub

staff; heated pool; easy parking to hotel room; convenient location to dining +

spacious room, clean, big pool open, location.

the kids loved the pool and we all really enjoyed the hot tub

was a little slow i had to asked for most of the information like wifi, parking, room location, pool access

room with a nice pool

we enjoyed the pool, the hospitality, and the room size

no heated pool as amenities described =(

rooms clean, bed was comfy. pool was good temp. area around pool was clean.

room and hotel location and pool

lovely little swimming pool

the pool was a bonus too especially since most hotel pools are closed due to covid-19

the pool was fun to use and the hotel was conveniently placed close to downtown monterey, fisherman’s

didnt use the pool but looked very clean

there is an elevator, pool and hot tube were open 4/3/26

fireplace in room, pool area with fire pit, hot tub was actually hot, working fan in bathroom (thank you

everything was shut down except for the pool due to covid but that was ok

clean luxury food location staff rooms pool parking

very clean, nice pool & spa and great staff

free breakfast, free wine in the evening, free calamari appetizer at grotto nearby, heated pool and jacuzzi, a portable microwave upon request, and friendly staff

very nice grounds, clean rooms, cozy bed, great heated pool and nice location !

staff, lovely feel to hotel, pool area lovely, gym was ok, beds very comfortable and room

loved the location of the hotel, the room we had looking out at the pool, and just about everything about the hotel

wish the pool was heated and they served breakfast.

i loved the fireplace in my room and the heated pool

beautiful grounds and pool area

the room was located right behind the pool

also love that there’s a hot tub and swimming pool - hot tub is especially great to soak your feet in after a long day of strolling the coast

hot tub and pool as well on the property

i wish it was warmer so we could enjoy the pool but the hotub was great

breakfast was perfect and my kids ofcourse loved the swimming pool it wasn't cold so they got to enjoy it when we checked in

the pool and spa were exactly as described - heated pool :-) - walking distance to downtown

heated swimming pool

swimming pool--no privacy

pool and hot tub were clean and warmed, pool stayed open till 9pm