the pool wasn’t heated

swimming pool looked nice

the pool is situated in a private area that is away from the street and traffic, and is located behind

location next to utep and mesa street. close to downtown. quiet pool area. free parking.

the pool was fun and we enjoyed the breakfast buffet and staff there

pool was outside and it was 60mph winds so could not enjoy the roof desk:(

loved the room and pool area. went to ballgame 2 nights.

pool was by far the greatest part, the views of downtown from there are great

pool was so cold there was no way to get in it even though it was so hot during the day

nice, modern, hotel! the room, snacks, and drinks were great! the pool deck was spectacular!!

the pool area was incredible and lively

rooftop bar, pizza oven, and pool

comfortable beds, great swimming pool, easy access from the airport using the free airport shuttle service

7th floor has nice gym, pool, and outdoor patio area with full serve bar and brick oven pizza

pool was great in the morning and at night

pool water gets somewhat dirty due to the nearby highway

additionally the free breakfast & swimming pool was a

pool was closed indefinitely

the pool hours and the water was super cold wish it had a hot tube

the pool was on the smaller side and was closed. the bathroom was sort of small.

the pool was very nice and relaxing

the pool! it needs an update and the variety of drinks available.

excellent staff service at the bar/pool. super friendly server.

pool is a big plus

loved the pool and mamacitas restaurant

lobby, bar, and pool are really beautiful

wished the swimming pool was bigger, wished for a tub to have a hot bath and wished i had more time to spend here

pool was closed

wedding, pool had only six lounge chairs and patio only six chairs in the shade

pool was small

it includes a bar, a vintage pool table, comfortable seating and a great looking outdoor courtyard

have liked to have been able to use a pool but it does have a nice outdoor area for events or casual use

the only downfall was no pool. but overall i enjoyed my stay.

patio next to the bar inside with a pool table & multiple seating areas

no pool or hot tub.

only thing i did not like about the hotel is that the pool wasn't very clean

pool, room service, friendly staff

clean rooms and facilities. pool was so so. needed cleaning. staff was friendly.

staff. pool. breakfast

friendly staff. nice pool. great location

pool looked like it needed a bit of maintenance and the water was cold, was hoping that their pool

pool was closed

the bathtub was clogged so we had to stand in a pool of water while we showered

i really enjoyed the pool!

the swimming pool was with mold

pool was so dirty we couldn’t get in it

clean and quiet great outdoor pool

no hot tub or heated pool

cleanliness of the pool restroom and public restrooms downstairs needed good attention

location, that the hotel was brand new, and the swimming pool

we wanted to swim as the photos on the website made the pool look like it was a nice size for a 6 floor hotel

the staff was wonderful and the hotel including rooms, pool, lobby etc are always clean

the pool, size of room, comfort & bar

the pool was clean and facilities were very clean

we came for the pool and it was gross and freezing cold tho it was very warm weather

was good with a huge selection of things to eat the staff was friendly and they have a outside pool

nothing , but if i have to say just that wish was a indoor pool

the pool was closed. hoping for a hot tub.

room clean pool very clean breakfast was okay was upgraded to a better room at the same price we got into el

the rooms are very clean, the pool is nice, and we love the breakfast

the pool was nice with a beautiful nightly fee of the mexican border region

pool was perfect, quiet and relaxing

breakfast was delicious! the pool was very clean

daughter did not get to swim because covid 19 safety regulations said only 10 could be in pool area and it closed at 8pm

the pool to be more grand, it’s hot in el paso, come on

payed full price for the room but the swimming pool was under repair

the price was great. the outdoor pool was clean and warm. the beds were comfortable.

pool was closed

the pool and the staff were amazing

it was a hot spring break and the pool was

paying for our breakfast. not being able to use the pool after 2 attempts.

attempted to use the poop twice and both times the room card and pool card didn’t work

pool water was super hot, more like a sauna

we enjoyed the pool and the clean facilities.

have stayed at a holiday inn before, i like it cause it’s convenient because of breakfast, pool, customer service

pool was accessible and

excellent service! nice pool and hot tub as well...

chairs & tables outside by the pool need to be cleaned better

the pool was refreshing. the front desk clerks were nice.

cleanliness, staff was friendly. lobby was nice to lounge in. pool was perfect!

beautiful pool; look forward to staying here in summer

pool was dirty.

loved the pool & gym

key didn't work on pool gate sometimes.

perfect except all the kids in the pool when we just wanted a peaceful swim

sunday morning we were going to swim but the pool was dirty and green tinted.

pool was cold and dirty

too many kids in the pool.

to up date there web site i picked this hotel because of the indoor pool & spa i stay two nights the last night my family & i wanted to swim in the indoor pool we

the pool heater was broken and they won't be fixing it

clean rooms pool

the down side is that the pool was small and had pigeon poop every where

rooms are clean and great in size, and it seems to have a nice outside pool

the pool had lots of pigeon feces in it.

rooms are very far away from the elevator and parking. gym was limited and birds in pool.

260.00 dollars,no breakfast,no social hour free drinks, no garden. no heated pool.

pool area is really nice

pool was murky

pool did not look very inviting.

nice pool with sun nice small fitness

i wished the pool had more maintenance as far

the jacuzzi/hot tub was removed from the pool area.

the breakfast was good, enjoyed the pool it was heated in the cold january.

clean and pool area was relaxing and also very clean

great breakfast and coffee bar. enjoyed the pool. clean

it was our little escape to buy dinner eat in watch movies and watch the stars from the hot tub/ pool

the pool was relaxing, staff made it quick and easy to check in, the room was comfortable and clean,

or credit cards with a chip i was told, and had to go back to my room to get a towel for the pool area

location pool

love the pool and hot tub

if i wasn't so tired, i would have loved to use the gym and pool facilities while i was here

the swiming pool andthe spa is dirty

great pool

wish i would have had time to enjoy the pool and jacuzzi

was not a big deal for us because we did not swim but the water in the pool was not crystal clear

location and a working pool

choose it for the swimming pool as we have a 8 year kid and she was exciting about it, but no pool service :( the team at

the pool

clean rooms and friendly staff with swimming pool

we choose it for the pool as we have a 8 year kid, but no pool service

front desk told us the pool hours are from 8:00 - 8:00 and we saw some people swimming at around 10:00 pm

pool furniture needs to be replaced

the pool had green mold.

the pool was outside

great location. good breakfast and appetizers at night. great heated pool and hot tub.

the pool was freezing

pool was clean and fuctioning

the pool. family rested and ready to go

and now at the pool and loving

value for money, helpful and friendly staff, nice pool to have dip in after a hot day driving

the indoor pool qnd the room was so beautiful and clean

pool..bar area

the pool

location next to ft bliss, pool and bar with food available.

warm pool

the pool is beautiful, clean and warm in the cold weather that i really like it

pool was excellent

beautiful indoor and outdoor pool

the pool area is beautiful and relaxing by the fire pit was a very nice way to end the day

the room was nice but the indoor/outdoor pool and hot tub were delightful.

it had a heated pool but outdoors

great location. clean pool.

pool needs work but that's okay since they are in process of getting everything back together and

the pool need to be cleaned

the pool was open! wonderful staff!

my room next to the pool was awesome my girls really enjoyed the day

the water slide, pool and wading fountain.

pool,room, privacy,customers service attendant

to separate area, so many different variety of food and loved how there a gift shop and also a pool for the kids and adults, i liked how they also had a bar at the hotel to, will come back

the pool was amazing my kid really enjoyed it.

the pool and hot tub were wonderful!!!!!

to be able to reserve a spot for one hour at the pool and jacuzzi!

it would be nice if they didn t close the inside/ outside pool that early or on the weekends anyway

no,also my favorite was the pool and jacuzzi

hotel was clean, modern, had a creek pools etc

the property was kept clean and the rooms were clean. great breakfast and pool area!

large refrigerator, large screen tv, good water pressure in the shower swimming pool, large and small, with

pool was too cold

pool was dirty.

the pool was shaded in the afternoon and that was a good thing in really hot weather

we got a pet friendly room and it was spotless, right next to the pool as well

amenities are superb pool, hot tub, huge patio with grills, comfy seating and a huge propane fire

the pool

quiet, pool and spa were nice

people were drinking on the pool

the pool was not open yet because not the season

pool was closed

pool

the pool

pool clean and a nice break from the heat

excellent service for a great price. my son really enjoyed the pool. very clean.

pool wasn't open but it was still warmish but nothing was bad

pool

pool was close

pool wasn't open yet.

beds and room where nice pool and spa where great

pool is not warm, so spa is a nice touch

pool really clean

bad thing is that the pool is outside and not functioning, probably because of the time of year though

noisy, by the pool.

pool was very cold (it did kind of make sense with how hot it was)

the swimming pool was green during our entire 7 day visit. couldn't use it at all.

no heated pool and prepayment before checkin

cleanliness, friendly staff, great service, pool and outdoor furniture very clean, rooms and bathrooms very clean

there was a pool, laundry and a gym available for guests

swimming pool

delicious breakfast,nice pool,perfect location,great staff

even let me swim in the pool even though it is winter

room swimming pool

room had a refrigerator and coffee pot, big full breakfast with eggs and sausage and swimming pool

the location and the pool!

the room itself was amazing. the pool was cool too

pool is nice, even though it feels like being next to the interstate

friendly staff excellent service. loved the room close to swimming pool ud83dude01

the pool area was clean very accessible close to my room

pool didn't work

the pool looked like it needed to be cleaned with the net, no biggy.

the pool even though it could have been cleaned more. also the location was accessible.

socks and beer cans were in the pool area

swimming pool was too small n not enough chairs to sit

friendly staff, has a pool, good size rooms

the pool was lovely

pool was closed

pool not working

the pool was also very clean and not once got too crowded

the pool was nice and fun to be in

pool was closed

everything was good except pool was a little dirty

pool needs a heater i'm not sure how but even after an almost 100 degree day the pool was

view from bedroom window. beautiful swimming pool. pleasant staff.

the pool was close and it’s hot outside.

pool service

right in front of the pool with kids screaming

location of our room was excellent, right next to the pool

pool

the pool was always full ud83cudf1d 0

the yard and pool are such a nice place

oh and the pool

loved the shade around the pool

love the pool and all the staff are very helpful

that we arrived too late to go to the pool.

the pool was dirty, i understand its an outdoor pool

pool and gym

big, had a kitchen

pool and gym

pool was ick

reccomend if you don't plan on using the pool

great value with full breakfast, clean pool, and most importantly

pool closed early.

no towels by the pool area

pool is warm

friendly staff and onsite starbucks. nice patio with fire pit, pool & sauna spa tub.

the pool had too many people in it when we went.

we usually have the pool to ourselves and the soft water is so gentle on our skin

pool was dirty and pool area was dirty as well.

pool was open but very dirty

pool is dirty

the pool not open

the pool was closed

swimming pool was small but the kids really enjoyed it and it was clean

water in pool was super cold. could not really enjoy it

location and hotel newer with clean room and nice bed. nice lobby, breakfast area and pool

a new building that opened before it was ready elevator didn't work i was on the 3rd floor the pool was waiting for inspection not open the coffee in the lobby was luke warm i want a

pool was not heated.. freezing

the pool was still freezing, but such is life.

also the pool closed at 10pm i was hoping they’d stay open longer at least

wish pool was open .

was clean & nicely decorated with snacks, pool table & coffee

i loved the big room, hard floors, pool, amenities & the location.

pool didn't look so clean, some of the breakfast wasn't rdy when my family & other guest came down

poolside / patio could of had more shade

no towels available at pool side

pool was out of order and no one communicated that with us, which was disappointing because that

no indoor pool

the pool being out of order and the lack of communication.

very nice and the breakfast was terrific.

the accommodation was great and the breakfast was excellent.

breakfast and there was a kitchen worker who came out every morning and would say good morning

room was very clean. facility was well kept, staff was friendly and breakfast was great.

breakfast and there was a kitchen worker who came out every morning and would say good morning while

the pool was dirty and the hot tub was out of service.

towels pre-loaded in the pool area

friendly people! breakfast! room staff! pool and spa pool!!!

i was disappointed that the pool wasn't opened a little later, at least until 10:00

i requested a room in the back facing the pool and again did not get one