friendly people! breakfast! room staff! pool and spa pool!!!

i requested a room in the back facing the pool and again did not get one

very clean and didn't look or smell like they needed to be upgraded, the staff was excellent, the pool was clean, the breakfast far exceeded my expectations

pool says that opens at 8am but the staff working on it wouldn’t let us in after 10 ish

i did not like that the pool closed so early. the kids would have loved to swim longer.

swimming pool was too small n not enough chairs to sit

pool was really dirty. as if it’s never cleaned out

the pool looked like it needed to be cleaned with the net, no biggy.

the pool wasnt open

pool didn't work

that we couldn't enjoy the pool.

pool really clean

beds and room where nice pool and spa where great

bad thing is that the pool is outside and not functioning, probably because of the time of year though

rooms where nice and clean the pool and good customer service

pool wasn't open but it was still warmish but nothing was bad

corner up past the pool for us to get the uhaul and trailer around to reach better parking but we made it

pool was close

pool

pool and the staff is awesome

the pool could have been little bit more clean

pool clean and a nice break from the heat

pool was closed

cant wait for the pool to be ready!

pool was dirty and had obviously not been maintained

location & pool

great location. clean pool.

the pool was open! wonderful staff!

pool needs work but that's okay since they are in process of getting everything back together and

it had a heated pool but outdoors

the pool was freezing

we went for the pool but it was closed

pool was clean and fuctioning

the pool wasnt working. that would have been a nice touch.

and now at the pool and loving

location staff pool room everything

pool was closed for maintenance the entire weekend my daughter and i were there.

the pool

not much, would of been nice if the pool was working and there was breakfast.

friendly staff and great pool

location pool

or credit cards with a chip i was told, and had to go back to my room to get a towel for the pool area

loved the pool and jacuzzi me and my family had a great time! also loved the breakfast:)

the pool was relaxing, staff made it quick and easy to check in, the room was comfortable and clean,

love the pool and hot tub

pool was so dirty we couldn’t get in it

no hot tub or heated pool

the pool is not heated but ok

the pool was green and smelled disgusting!

no shade at the pool.

the bathtub was clogged so we had to stand in a pool of water while we showered

pool was closed

pool looked like it needed a bit of maintenance and the water was cold, was hoping that their pool

pool was very dirty, we had an issue at home with our refrigerated air unit and we needed to find a

size of pool

pool, room service, friendly staff

only thing i did not like about the hotel is that the pool wasn't very clean

friendly staff. nice pool. great location

i like the pool and hot tub... i like the beds i like the room

that swimming pool was open

no heated pool and prepayment before checkin

pool was green.

the pool opens late in the morning,

wish the pool was indoors especially for those that like to swim in the morning.

the swimming pool was green during our entire 7 day visit. couldn't use it at all.

the pool is situated in a private area that is away from the street and traffic, and is located behind

lovely little pool & gardens with hummingbirds all around

the pool was fun and we enjoyed the breakfast buffet and staff there

pool was cold. it wasnâ ? ? t heated. too cold to enjoy.

location next to utep and mesa street. close to downtown. quiet pool area. free parking.

escape the noise from the i-10 in the rooms at the back or by the pool

the pool was on the smaller side and was closed. the bathroom was sort of small.

pool was closed indefinitely

the pool hours and the water was super cold wish it had a hot tube

additionally the free breakfast & swimming pool was a

loved the room and pool area. went to ballgame 2 nights.

pool and location. it's close to baseball stadium.

pool was by far the greatest part, the views of downtown from there are great

pool hours could be longer

there was no tiles for the swimming pool

the swimming pool need to be more clean

comfortable beds, great swimming pool, easy access from the airport using the free airport shuttle service

pool nd the chill lounge terrence loved it coming back in the summer for sure when the waters

pool was great in the morning and at night

7th floor has nice gym, pool, and outdoor patio area with full serve bar and brick oven pizza

the pool! it needs an update and the variety of drinks available.

there were events on friday, saturday and sunday afternoon/evenings in the bar by the pool

excellent staff service at the bar/pool. super friendly server.

loved the pool

loved the pool and mamacitas restaurant

pool was very dirty

pool was closed

the swimming pool has no privacy, everyone and anyone walks by the swimming pool

bartenders at rooftop bar next to pool were very friendly

lobby, bar, and pool are really beautiful

there were no amenities like pool or rooftop or gym or anything though it has a bar and food for purchase

very nice modern decor. loved the free pool table in the bar/lobby area. pleasant bar.

the pool table needs a refresher and one pool ball was missing

patio next to the bar inside with a pool table & multiple seating areas

it includes a bar, a vintage pool table, comfortable seating and a great looking outdoor courtyard

room clean pool very clean breakfast was okay was upgraded to a better room at the same price we got into el

the pool was closed. hoping for a hot tub.

nothing , but if i have to say just that wish was a indoor pool

the pool was in very bad shape.

the rooms are very clean, the pool is nice, and we love the breakfast

the pool to be more grand, it’s hot in el paso, come on

the pool was nice with a beautiful nightly fee of the mexican border region

the pool and the area was very cool and relaxing

breakfast was delicious! the pool was very clean

the pool was smaller than expected but it was very clean.

pool was closed

the pool and the staff were amazing

it was a hot spring break and the pool was

pool not open

your swimming pool is very clean

very friendly when we asked her for a garbage bag to place our wet clothes in that we used at the pool the night prior

the pool had some debris on the surface, however they may have just had wind an hour before we got

we came for the pool and it was gross and freezing cold tho it was very warm weather

the pool needs to be clean it was nice but was a bit dirty with bugs

we wanted to swim as the photos on the website made the pool look like it was a nice size for a 6 floor hotel

pool full service room service room upgrades lower prices on nights stays specials for couples

loved the pool and how our room was on the first floor which allowed us to use the sliding door and sit

the pool was amazing my kid really enjoyed it.

to separate area, so many different variety of food and loved how there a gift shop and also a pool for the kids and adults, i liked how they also had a bar at the hotel to, will come back

i loved the slide and pool

did not use pool, but it looked nice

what i dislike was that the indoor pool was infront of the main event

the pool and hot tub were wonderful!!!!!

indoor pool, the water was freezing and the spa not so clean.

it would be nice if they didn t close the inside/ outside pool that early or on the weekends anyway

breakfast pretty good, the gym was accommodating and the pool looked refreshing even though we didn’t make it

was great the pictures where deceiving i thought the pool was inside so disappointed i also left my driving glasses in the room when i called lady was

was a very beautiful hotel but the furniture was stained, the pool was cold, and we had a hard time getting breakfast

pool water was super hot, more like a sauna

paying for our breakfast. not being able to use the pool after 2 attempts.

large refrigerator, large screen tv, good water pressure in the shower swimming pool, large and small, with

great pool

the pool was shaded in the afternoon and that was a good thing in really hot weather

pool was very big and clean with a pretty landscaping

what i didn't like was the pool area

the indoor pool qnd the room was so beautiful and clean

the kids loved the pool

pool..bar area

the pool

my kids loved the indoor/outdoor pool, our room had a beautiful view and the cleanliness of the hotel exceeded our expectations

we got a pet friendly room and it was spotless, right next to the pool as well

they were similar to a studio layout. amazing pool area and staff

the pool

quiet, pool and spa were nice

our room was close to the pool and outdoor area which are really nice as well

beautiful pool; look forward to staying here in summer

key didn't work on pool gate sometimes.

perfect except all the kids in the pool when we just wanted a peaceful swim

pool was dirty.

i've had better service at cheaper hotels/ 5 star hotels; pool could be a bit cleaner

sunday morning we were going to swim but the pool was dirty and green tinted.

of coved-19 we were not told previously that there would not be any room service,breakfast,nor pool

the pool water was not very clean.

to up date there web site i picked this hotel because of the indoor pool & spa i stay two nights the last night my family & i wanted to swim in the indoor pool we

to the wind, the pool umbrellas were removed

excellent service! nice pool and hot tub as well...

chairs & tables outside by the pool need to be cleaned better

the pool and spa were nice.

pool was accessible and

the pool was refreshing. the front desk clerks were nice.

the jacuzzi/hot tub was removed from the pool area.

the pool

the renovation, location, the location of the pool the rooms the beds everything love this hotel

we enjoyed the hot tub out by the pool

nice pool

rooms are very far away from the elevator and parking. gym was limited and birds in pool.

the outdoor pool could have been better cared for and honestly the building could have been designed better to

the down side is that the pool was small and had pigeon poop every where

more privacy the curtains didn't close had to pull them together and clip with a hair clip the pool closes way to early

clean rooms pool

pool did not look very inviting.

pool area is really nice

pool was murky

260.00 dollars,no breakfast,no social hour free drinks, no garden. no heated pool.

nice pool with sun nice small fitness

there's an outdoor pool and a gym, but we didn't try either out

the rooms, pool area, and workout area were clean and ready to utilize

pool & hottub is out of order

we didn’t have enough time to enjoy the pool

if i wasn't so tired, i would have loved to use the gym and pool facilities while i was here

under renovations and thus no pool or hot tub

the room was nice but the indoor/outdoor pool and hot tub were delightful.

the pool is beautiful, clean and warm in the cold weather that i really like it

pool was excellent

pool location and breakfast

the pool was outside

pool was closed

pool furniture needs to be replaced

the pool had green mold.

great location. good breakfast and appetizers at night. great heated pool and hot tub.

room had a refrigerator and coffee pot, big full breakfast with eggs and sausage and swimming pool

good place to spend time and pool

very relaxing nice pool & gym

very clean swimming pool

delicious breakfast,nice pool,perfect location,great staff

the pool area was clean very accessible close to my room

the room itself was amazing. the pool was cool too

pool is nice, even though it feels like being next to the interstate

the location and the pool!

great customer service. room was clean and bed comfortable. the breakfast and pool was a plus.

the pool was lovely

plus there was broken floor tiles by entrance by pool

pool was closed

the pool was also very clean and not once got too crowded

friendly staff, has a pool, good size rooms

the pool was nice and fun to be in

pool was closed

swimming pool closed

the pool was closed.

pool

location of our room was excellent, right next to the pool

the pool was close and it’s hot outside.

right now the pool is closed and no free breakfast but that is expected because of covid

pool

comfortable room by the pool area.

loved the shade around the pool

love the pool and all the staff are very helpful

the pool was always full ud83cudf1d 0

they have false information about the pool

oh and the pool

that we arrived too late to go to the pool.

pool and gym

the pool was dirty, i understand its an outdoor pool

pool and gym

big, had a kitchen

random people walking in from the street and going into the pool area

i loved the big room, hard floors, pool, amenities & the location.

i like how nice the lobby was. the pool table and games was nice snack area as well.

also the pool closed at 10pm i was hoping they’d stay open longer at least

wish pool was open .

pool was out of order and no one communicated that with us, which was disappointing because that

no towels available at pool side

no indoor pool

the pool being out of order and the lack of communication.

poolside / patio could of had more shade

a new building that opened before it was ready elevator didn't work i was on the 3rd floor the pool was waiting for inspection not open the coffee in the lobby was luke warm i want a

location and hotel newer with clean room and nice bed. nice lobby, breakfast area and pool

water in pool was super cold. could not really enjoy it

the pool was still freezing, but such is life.

pool was not heated.. freezing

pool closed early.

pool was ick

no towels by the pool area

great value with full breakfast, clean pool, and most importantly

reccomend if you don't plan on using the pool

pool is warm

clean, nice backyard and pool

pool was dirty and pool area was dirty as well.

we enjoyed the pool and the patio

they have breakfast or an indoor pool, which would have been nice.

the pool was closed

pool is dirty

stay my kids where able to swim without any staff members complaining about them being in the pool

pool was open but very dirty

no pool

very nice and the breakfast was terrific.

breakfast and there was a kitchen worker who came out every morning and would say good morning while

room was very clean. facility was well kept, staff was friendly and breakfast was great.

the accommodation was great and the breakfast was excellent.

always clean and great breakfast.