the outdoor salt water pool is very nice

we enjoyed both the ocean and the pool; however, we did not use the spa

access to outdoor swimming pool and spa facilities

heated salt water swimming pool was wonderful

relaxing spa and pool experience

indoor pool that is free of charge is not nice, we didn t even bother using it and there s a reason

tness, spa, pool, direct access to the beach) for great value for money

pool rarely available

access to the pool required the purchase of shoes and swimming cap

great pool with sea water

an easy walk to the beach, great restaurant and great pool area

spa was lovely, the pool is heated but could do with being a few degrees higher

fabulous hotel with lovely restaurant, spa and pool. room small but exquisite.

perfect hotel. perfect staff pool and sauna on site. 500m to ocean. perfect price )

pool needed a clean around edges

excellent small swimming pool

location and pool. would stay again

everything. very friendly and helpful front desk staff. lovely pool.

the swimming pool was much appreciated after sightseeing

i would have liked the pool to be a little warmer.

he upgraded us to one of the rooms overlooking the pool which was very roomy and comfortable

friendly staff and nice pool.

the pool wasn't available for our visit.the tv didn't work properly-remote control-broken

room, nice little pool, delicious breakfast with good selection, including different fresh berries, very friendly

clean rooms beside the pool

we liked the small pool and the garden

can see all the stars at night by the pool or terrasses with nature sounds

breakfast is really good and the kitchen is fully equipped

is paradise — very good location, private parking, chill surf vibes, and loads of space for the kids

pool was great

great pool. nice bar staff.

superb location, lovely pool, great staff

the swimming pool and the location next to the beach. very quiet.

daughter loved the facilities - in particular the swimming pool, football/basket ball area and table tennis

the pool.

pool was good although the water a little fresh

swimming pool is big and perfect for swimming, certainly the highlight of this hotel

with a nice view, all facilities you need, pool is really good as well

clean, comfortable, easy to find, friendly staff and a good size clean pool

t suitable for tall and big people) not having a view looking onto the garden/swimming pool

beautiful garden and pool area

great location, lovely pool and staff were absolutely amazing.

narrow

friendliness; pool; good price/quality; while not in downtown, quite accesible

was outstanding, the location, the hotel facilities with a superb design and swimming pool

pool area is fantastic and location of hotel was fantastic

were disappointed that the pool is described please note that the heated outdoor swimming pool is open from may to october

great pool, friendly staff

pool was small, albeit very nice, pool food was average

nice pool area, friendly staff

excellent location, lovely pool, reception staff very helpful

small pool but good for an afternoon dip

i liked the pool and that it was heated and you could also use the neighbouring hotel if you wished

loved our stay the le garage, the staff were friendly, the pool area fabulous, the food delicious and the rooms large, comfortable and stylish

the food is fantastic, rooms are beautiful and the pool is amazing

fantastic, hotel beautiful, staff friendly and efficient, pool was great, food and service was

pool area could be nicer

the grounds lovely with a heated pool

beautiful grounds, friendly staff, cool art work, nice pool and cabana.

fantastic location 2 swimming pools (indoor and outdoor both heated while we were staying there first week of september 2022) own (+)the terrace eith the dtylish swimming pool snd the grest view from both there and from our room (-)outdoor pool was closed for renovation (+)the pool..the beach..the room. the staff....it's what ypu expect in a sofitel hotel...excellent (-)outdoor pool was unfortunately not hot enough to have a long comfortable swim in the stunning surroundings (+) the outside pool was just so super relaxing and stunning (+)breakfast: lots of delicious healthy choices wonderful heated outdoor seawater pool very pleasant staff english (+)staff, our room which was a suite was beautiful and had the most amazing view of the ocean, the pool looked directly over the beach and access to the beach was so easy (+) loved the pool (+) breakfast was outstanding, and the views from the outdoor pool were amazing as well

breakfast: lots of delicious healthy choices wonderful heated outdoor seawater pool very pleasant

gym is small, exercise bikes are not working. no possibility of early check in.

thought the gym was very outdated and needed serious investment- too much room given to spa

i used room service, spa facilities, restaurant and had laundry done

all) swimming pool but it's there in case you want to use it

a lovely couple, hassle free, very clean with small swimming pool

very warm welcome, fabulous breakfast and small pool was a bonus

beautiful garden, nice pool and welcoming hosts. we had a lovely stay!

the weather did not permit the use of the outdoor kitchen or

personnel, very nice facilities, such as a gym, swimming pool and spa

on the best location in biarritz, overlooking the famous grand plage; everything is superb, the pool, breakfast buffet, the outdoor restaurant exposed to the ocean and sunset, the la rotonde

pool hours for kids were not previously disclosed and are really small

, amazing castle for restaurants pool overlooking the bay amazing views from every angle the staff were amazing

loved the breakfast, swimming pool and the spa

beds are comfortable and there is a heated swimming pool on the smaller side but that was a godsend as when we stayed there was a heatwave and it was

nice garden with pool super gentle hotel team

it was lovely to jump into the pool after a day exploring biarritz and nearby towns

and pleasant english speaking staff free street parking just a couple of minutes away very nice pool great neighborhood, close to the

great location, lovely pool

bed not comfortable room service very light nobody to handle luggage swimming pool not clean

i didn’t go to spa but the outdoor pool was good

stunning pool and views over the lake

the pool and gym and the big room

for a 5 star hotel to have their bars both inside the building and the swimming pool unmanned is bad enough but, the air on not working in late july is unforgivable

pool and other facilities

our room located on the top floor and adjacent to the exceptional pool, with a superb view out over the sea and easy walking distance to the town centre and surf

ready on arrival, but the staff were awesome gave us all access passes and 2 free drinks at the pool

location, decor, pool and loved the touch of the water filter on every floor

we loved the rooftop pool also

building, rooms, pool, garden - everything is perfect

the pool area is well done,

the pool was great

the pool wasn't open

rooms, very good dinner and breakfast, ample space to park the car, large grounds with excellent pool