the pool service

music played at the pool was way to loud and spring breakers like

pool was a little cooler than i’m used to in mexico but it only took a couple minutes to adjust

the bed was very comfortable, big room and the pool and snack bar were perfect

able to find room around the pool with few people arriving early to save a spot and not use until much later

loved the beach club and the food at the beach club and pool bar

really enjoyed the relaxed vibe, the different pool spaces, the beach property just 15 minutes from the main property etc

pools and aquapark for small kids

the rooms and the pool area

joel on tower 5 restaurant and pool worked so hard

the pool was also lovely

was small and intimate only 13 rooms the swimming pool was so clean and water was cold not sickeningly warm

staff, very clean, great view from pool/adjoining dining tables rooms great, comfortable

one of the highlights of staying at hotel ysuri is the poolside experience

gorgeous rooms; layout,pool

infinity pool fabulous

lovely infinity pool with spectacular view of the pacific ocean

i would have liked self-serve snacks by the pool

restaurants were closed, not enough chairs at the pools, coffee bar is open until 10pm but stops serving coffee at noon (coffee is not good), activity maps were

girl at the breakfast restaurant, i think her name is paola was always super rude and made every meal a

the room size was huge we where so close to beach and pool

the pool bar served great tasting and reasonably priced food and drinks

the swimming pool was clean and heated

beach was beautiful,pool awesome,and room was great ,,building is bing renovated and certainly will be awesome when

loved the pool, restaurant, and chairs on the beach!

patio doors to pool + ocean. easy walk to all markets, restaraunts + entertaiment

the location was fabulous. lovely swimming pool and very comfortable chairs.

pool by the beach was great and three pools made more room for everyone to cool off

pool and location by the ocean

facilities very clean. pool was amazing! the room was big with excellent view from balcony.

the somewhat too loud music at the pool ...

the pool the beach, the ambiance

staff, service, food, amazing rooms, the pool and the beach are stunning - perfect music and art set the vibe immediately - hands down

but this hotel literally had the best staff, reception, bar, restaurant, pool the list is endless

beautiful rooms, beach, pool

rooftop pool has a gorgeous view & is a great place to relax & meet other travelers

excellent location. pool and hot tub on roof. friendly and helpful staff.

the pool

easy access to pool and area

healthy breakfast; excellent staff; rooftop pool very acceptable; everywhere clean and tidy; we can highly recommend

pool was great and warm ! towels provided on chairs . staff very friendly.

quiet,, nice court yard and pool. very good staff.

cute small hotel with a great pool area, surrounded by palms and greenery

very quiet at night pool felt great and very clean room and facility

hotel palmeras entrance and pool courtyard asthetic is stunning

add some more tables with the chairs around the pool. maybe some new chairs too.

staff, location, pool, room

friendly and the pool is very nice

good location in bucerias. nice pool and beach.

having a pool, beach and restaurant all right there, was awesome

private pool to cool you off or just let you float your day away

we also enjoyed the beautiful views and used the pool a lot

the private balcony was gorgeous and the pool was kept very clean

), to relaxing by the pool midday, along with food recommendations, this place has it all

the pool was fantastic

pool a decent length and very clean

loud at shows and around pool 1 too loud at shows and around pools

lots of choice for restaurants, pools and bars

the plastic pool and beach chairs are soooo uncomfortable and people reserved chairs for hours without using

large complex with many pools and chairs so no fighting for a spot to relax!

the beach right next to the resort and the adult pool.

pools were excellent - so relaxing

the swimming pool at the top terrace and the quality of the service of the people was amazing and always taking

if you aren’t in the hyatt premiere you can’t go to the premiere pool on the top floor, so you have one lap pool which is fine but i didn’t think it reflected the

they have staff working 24 hours to make sure everything is clean from the pool to the restaurants

eventually found short cuts by taking the stairs and a different path and elevator to get to the pools or beach

selection has a great pool and poolside food options

the family pool was perfect for our kids who are not very confident swimmers yet

tons of pool time

my husband and i love fun games by the pool. this resort doesn’t do that but not a big deal.

felt crowded everywhere, the pool lounge beds were always full - people would wake up early to save them with a towel and then

i preferred this hotel pool and beach set up over the riu palace next door

my elderly father had fallen ill and i asked for a late check out to have him rest a few hours longer before we left which was granted by the condo

kids were entertained

there is a gym and spa on the property

the kitchen was well equipped

the pool

gorgeous grounds, landscaping, pool, and beach

it seems that pool area could benefit from a little more umbrellas.

the beach is steps away from the pool and the resort is a quick walk to bucerias for fun nightlife, shopping, and tasty eateries

pool closed at 8:00

nice pool and beach area. great breakfast buffet. nice evening entertainment. friendly staff

capacity, so the only thing i would note is you need to get up early to reserve chairs by the pool

the service at the pool was spotty

amazing pool

in 2023, the pool was very cloudy and the water fountains weren't working

needed more seating in the lobby area and maybe more seating at pool and beach area

the beach and pool area

the room was very nice adult pool was great, food was good. staff were very helpful.

the food was great, the pool side dancing was so fun and the views to die for

right on the ocean! lots of pool space and lots of dining room.

the food is great, the pool and beach staff are always asking for drink orders which is great, and it’s a high-end

the pool opened at 10am. maybe earlier.

polo the pool bartender was great

it would be nice to have an adults only pool area and restrooms near the pool.

in the pool on far right the concrete loungers were very uncomfortable

beach access, pool and service

3) at almost very beginning of the stay i left my hat somewhere in the pool area for 10 min and it was gone for good

my room was a little loud due to proximity the pool

the overall size of the property, the pool area, beach

the big signs about 'do not reserve sun beds if you are not in the pool' meant nothing, there is a point in the day where people is having a meal in the restaurant

older kids would have liked more options for slides in deeper pool

there is a child pool area which was great for small children

the beach and the pools were beautiful

pool closes way to early

it was hard to get a server at the pool or beach area

the pools and proximity to the beach was great.

needs to be done about the slippery tiles in the pool area

clean, lots of areas with activities geared to different groups - families, sports, quiet pool, etc

your stay at restaurants difficult because they pop everywhere and they steal your food at the pool

no waiter service around pools or beach. chair wars: guests needing to

no cushions or pool towels

pool, the aquatic life

needs tlc. pool was not clean

rds, turtles, iguanas, crocodiles), the friendly and accommodating staff,

staff was excellent, and the pool was nice.

pool tempature is ambient, but fine for swimming

too bad the outdoor pool wasn’t’t heated

the restaurant was okay for breakfast

breakfast not included

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

one day, a child was doing poo in the pool

pool área

very good food. heated pool.

and loud rooms near the pool

pool was warm and comfortable to get into

the pool at the property is nice and relaxing and the snacks bar by the pool was an added plus

really liked the pool and the owners and the staff

awesome pool area and patio, good air conditioning

great pool and swim up bar

the only adult pool is an oversized hot tub that is too hot to spend much time in on warm days

best pool service of any all-inclusive

pool staff were excellent

big pool and beach access was a plus

clean. large pool

great value. relaxing pool facilities. excellent location.

rooftop pool is

the rooftop pool and lounging area was very nice

pool was awesome all the staff was friendly and helpful rooms were clean and good size beds were

very friendly and helpful staff. clean and quiet. beautiful rooftop pool and restaurant.

everthing was close by the pool and food was great

pool, restaurants and staff were excellent

food was great. loved the pool and activities. italian & asian restaurants were our favorites!

overall very good, the beach front,pool, restaurant (s) bar all very good

2) pool towels require you to give them a

the best, longest sandy beach, largest pool complex, gorgeous landscaping

elieve this was just for a private wedding group) that the codex

pool, the lobby, the room, and most of all the beach, it was just perfect

there are alot of big conventions and weddings here and they take over the spaces and pools with loud private events

no ac in lobby/most restaurants. no purified water/ice easily accessible pool music not great.

nice pool and beach chairs

we loved the vip feeling of royal, with access to bar with better liquor, vip pool and beach booths, vip check in with welcome drink, and vip restaurant

there were some people playing their own music when we were in the pool.

food in the snack bar by the pool wasn't great.

we really enjoyed hanging by the pool with great service and entertainment staff

cept for the main pool area) and very suitable for adults >50 years old

the pool and food

family friendly with many pools to accommodate the little ones- there was a kiddie pool for toddlers who are not swimmers, a

pool area was clean and well staffed. lots of pool chairs. restaurants were nice

our pool/beach server, pedro, was the best ever

we enjoyed the upstairs pool, deck and bar with expansive views

from gary at the top deck pool yo the wonderful and personable karen at the front desk, wow

the staff and also the rooftop pool area is awesome.

boutique hotel with a private beach and epic pool views

the rooftop pool and views are epic and since it s a small hotel it feels like you have a private beach front

loved the swimming pool

there were outdoor pools and the most luxurious massages we'd ever had

pool and bathtub

the music in the pool areas and some common areas was generally too loud for my taste.

outdoor swimming pool water was rather cool--but we were there in january

would have liked pool, but the wagon provided with umbrella chairs and beach towels made it convenient to enjoy the

the pool is very small, like a wading pool but does the trick to get cooled off

minor thing...no pool.

swimming pool is quite small

negatve but a couple of comments: the swimming pool is too small, but not a deal breaker for me

the view from our room over to the sea was awesome and the pools were lovely

pool, cafe, and access to the ocean were nice.

proximity to the pool and ocean

the pool and ocean were a hop, skip from the lobby

there was a big refrigerator, and the swimming pool was long, clean, and very inviting

this time i used the pool

pool is huge with an outside restaurant where breakfast service was held

the pool was clean. food was good. cleaning ladies were super nice.

swimming pool

the 3 days i was there someone was alway vacuuming the massive pool

the pool is relaxing and clean with a high quality restaurant on site

hammocks, lounge chairs by the pool and beach, lounging areas

have done a great job with the landscaping of the area around the pool

pool nice and clean but to cold (understandable)

hotel with beautiful garden, hammocks and a swimming pool

the metal fence around the pool with distant entrance was a major

liked. michael pool side bar service, cleaning staff

rooms, good little gym, nice pool for guests a part from waterpark, good price, close to

the pool and gardens and the balcony.

proximity to the water park. size of the rooms. comfortable common areas. good pool area.

like the photos and nice pool too

very friendly staff. nice pool and walking distance from town.

the rooms are great, and the pool is perfect

so probably not ideal if you are there to party a lot the rooms are nice and spacious and the pool area is beautiful

nice pool that has 2 hottubs as well

loved the pool area, staff, location and room.

pool and hot tub area was superb

the pool was amazing, it had parking, and we could bring our dog.

night when the pool light went on it gave my husband a lil shock of electricity

very relaxing & quiet by the pool (where i spent the majority of my time)

loved the pool, super clean, we enjoyed a dip every day we were there

the pool was lovely

wry clean facility, great pool, okay location, excellent staff.

the pool is fun for families wanting to hang by the pool and in the little garden area but it can be

the pool was too warm

our favorite part was the heated pool tho

bright clean and the pool

was a little more expensive than other hotels we looked at but the convenience and pool made it worthy

the location, the rooms and the pool were amazing !

i enjoyed relaxing by the pool, utilizing the outdoor gym, and the coworking space

the pool is small as to be expected and was wonderful to cool off in

lots of space, nice terrace in the jungle. has a gym and a pool. free tea, coffee and water.

pool area is perfect, the room is simple but confortable with all the basic necessities, strong

pool is really nice with a nice view of the bay

the staff was friendly, the place was clean, the pool was nice with a view of the ocean

suites were huge, pool area was beautiful and great sea views , location was excellent

small pool, but ok

pool has an amazing view

hotel and you are likely to be on the second or third floors plus the 4th floor is the rooftop pool

the rooftop terrace with infinity pool is absolutely stunning

the rooftop infinity pool was special

pool, view, quiet, clean and really pleasant!

and a nice rooftop pool

-incredible swimming pool and rooftop setting

great location, beautiful terrace and pool, quiet, clean…perfect for our family with two kids!

the roof top pool and the large room with balcony

friendly staff, everything was clean, and amazing pool

staff, service, location, pool, spacious rooms, comfy beds, showers - everything exceeded expectations

the rooftop was large and had space to relax in the sun or shade, and swim in the pool

the rooftop pool was the perfect relaxing luxurious spot

the staff was amazing! comfy bed, clean pool and well located.

size, intimate and private, fantastic rooftop pool and lounge, well decorated, and hard working staff

was mostly clean, just the toilet next to the pool is a bit smelly and not so clean

staff is very welcoming and let you stay after check-out around the swimming pool if you want to

includes tv & ac, access to the pool & free wifi

perfect location, loved the pool and the rooms were very cute

the rooms open right into the main pool area and it's the cutest hang out space

nice pool

the pool is cool.

beautiful spot. nice dip pool in the back. very clean and nice people.

place was good, you even have a nice pool in the back and everything is way closer because you are near the beach

great communication. clean room. nice pool. easy checkin

access, rooftop pool and patio, reading/ relaxing nooks.

the rooftop is amaaaaazing with the lounge area and the dipping pool

only other complaints are that breakfast wasn’t included and the pool / hot tub (

views of the sea and the town, the details of the hotel are simple and very beautiful the mini pool with its jet of water was excellent for cooling off, we were just a step away from the entire

nice lounging area upstairs by the plunge pool

pool was lovely and rooms are spacious

relaxing pool, great layout

clean, friendly, easy walk to plaza, nice pool and seating

to everything but far enough to be quiet, rooms are very clean and comfortable, the hot tub and pool were very nice, we will definitely come back, thank you matt for making us feel at home

the pool was so relaxing, the rooms were beautifully done and the location was a short walk to the

- location - ambiance inside the property - pool

try to request a room around the pool as they have lovely patios

the pool is refreshing after a hit day walking around

street is noisy and very busy, but our room was overlooking the pool

i love the fact the i had the pool to myself

the rooms, pool, hot tub and grounds were beautiful

pool and hot tub are great

the staff were all awesome we loved the pool, the room, and the breakfast

peaceful setting with a beautiful garden and pool, the rooms are very comfortable and the staff is exceptional

is fantastic and helpful, check-in was a breeze, and we were able to use the shared area with pool, seating, and loungers while we waited for our room to be ready

my kids had a wonderful time meeting all the different kids at the pool

the pool is also fantastic - ignore the reviews saying it's cold, it's a normal pool temperature which

great pool, restaurant on site, in a quiet part of sayulita

the pool area was beautiful.

beautiful hotel and pool and spacious rooms and suites

pool very cool water

lovely staff. great location. nice shady pool to get out of the noon sun on the beach.

pool was very cold

very friendly rooms were clean and comfortable bathroom very spacious and nicely appointed nice pool a great retreat from the

very clean and beautifully land scraped really nice pool area

did not have a pool , but you are very close to beach . just a minute walk.

the landscaping and greenery throughout the hotel and pool area were beautiful as well

can't wait to see the new pool/

was a beautiful hotel with wonderful garden and swimming pool

the rooftop pool and bar were our favorite parts

the rooftop pool and bar area is stunning, vibrant and relaxing

breakfast was delicious. pool was incredible!

the rooftop pool has the most incredible views and the cocktails were so great

close to town! beautiful pool and bar area! the sweet and courteous staff!

it was clean and small also the pool and the breakfast was great. felipe was a great host!!

strong wifi, nice lounging by the pool

pool water was too cold

convenient hotel near the town center. pool was nice and had kitchen available for your food.

our room was on the 1st floor and near the pool, kitchen with its communal fridge and of course a short walk to the beach

loved that the beds were super comfortable, the pool was near and the hammocks are relaxing

wonderful lighting, but requires walking a flight or two of stairs from the restaurant/lobby/main pool

loved the location loved our room and the pool in front of it

very clean, amazing view and pool.

we loved the new pool, the new terrace and our beautiful suite

lawn chairs by pool would’ve been great

we were fine not having a tv in our room and with the pool not being heated

i wish i had the chance to try the pool

the garden and the pool is awesome and it‘s for just a small amount of people

they have a nice little pool to cool off in too

amenities: the rooftop pool is the highlight of the property—perfect temperature and never felt crowded

the rooftop pool area had amazing views

location, pool, concept, music instruments.

when i came back after the retreat with a friend in tow, alex gave us towels for the pool and then brought my bags up himself once my room was ready

helpful, friendly staff. great location. rooftop pool and cold a/c.

small boutique hotel on the north side. friendly staff, clean pool and clean rooms.

the pool is nice, the location is quiet and peaceful

) - there is a beautiful rooftop and a pool

the place is brandnew, has a pool and helpful owners

morning coffee on the balcony, cool off in the pool (towels provided), and enjoy relaxing in the sun or shade on the rooftop terrace

the infinity pool was lovely

we spent most of our time at the pool - we loved it

clean, modern, spacious. great pool and ocean view. great staff.

only thing, and this is pretty insignificant is the pool loungers we’re a bit uncomfortable

the pool was perfect too

nice pool in the back, and sunny patio in the front upstairs

location immaculate perfect pool beds and pillows wonderful staff was so kind and

small swimming pool but beautiful and quiet to take a relaxing splash after a sunny day at the beach

the pool was also a perfect bonus

the pool is perfect sized and salt water