the pool needed vacuuming and skimming

only thing i didn’t like was the pool outdoors

pool area was locked up from any outside people

i wouldn’t go in that pool, don’t look clean, and i saw a person fully dressed that looked like a vagrant hanging out

loved the whole pool area

too cold to swim. but the pool was area was nice to enjoy after after work to relax in the sun.

pool is heated and there is a hot tub as well as a designated smoking cabana with ashtrays , the ac

kids loved the swimming pool

service was excellent and the pool was clean

a lot of restaurants in walking distance big pool

i love the cleanliness!!! the pool is my favorite! close to great dining :)

the pool was closed due to the weather but it’s ok

pool was closed and limited parking

the pool area was nice although there was a very strong propane smell that would come and go

pool only open for 6 hours a day

staff was friendly, personable. great location. pool was super nice and clean!

the pool close to early

the property was extra clean and the pool was very well maintained

the pool is beautiful

i liked how clean the place was and the pool was great

the walk out to the pool and the staff. location was also a plus

very clean and pool was nice a night

living room with a big piano was excellent, pool is deep and clear water

and the room was super clean and the pool was clean and

the interstate was very close and noisy when sitting outside the room or by the pool

friendly staff, comfortable clean rooms, nice pool

the pool was really clean and nice

how it was a lot of dead bugs in the pool

the peace and quiet... clean and the pool

pool area was dirty

swimming pool, close to everything, clean

the pool and how nice the staff was

thebed was comfortable and the price was good and the pool wonderful

loved the pool area

the only thing was being by the pool got loud .

covered pool and nice staff.

everything from the breakfast to the room to the restroom. to the pool. the staff were awesome.

the pool did not have heater

it was nice rooms was clean pool was fun nothing about it was bad

didn't drain quickly enough so water pooled which is a bit gross

breakfast was good pool was nice and clean room is nice and clean

hotel as clean, service was friendly, breakfast was yummy, pool area was nice

staff were friendly and went above and beyond, clean spacious rooms and very nice pool

pool was great

the pool was closed for repairs.

the pool was the best part for my granddaughter

rivera, the pool was great, the whole hotel was absolutely the best in have ever stayed in

the pool

the pool was cold for florida and not the nicest, just ok

pool could've been cleaned more often

staff, breakfast, pool (although i didn't use it), location

pool and breakfast

nice pool

the pool was quiet

the pool was dirty.

the pool wasn’t ready i wanted to swim but it everything else work out just find.

the pool was nice.

excellent customer service pool was remarkably well maintained and the front desk was incredibly

no indoor pool

rooms, beautiful lobby, pool area was clean and relaxing, staff was so helpful and nice

noise was noticeable at poolside

they had the gate to the pool closed off and the door out of the building closed making you walk around the back of pool to

very clean, the pool is my favorite

pool, availability of fitness center, breakfasts were delicious

parking, friendly staff, clean facilities, fitness room, pool

i can't wait until the pool reopening bc the virus shut it down bc it's beautiful

my room shower and the pool

the swimming pool was in repair

the pool is closed stairs and steep and no elevator.

the swimming pool was in repair other than that everything was fine

there is no pool currently

was clean staff was very friendly pool was real nice there's a lot of food around

the pool

no pool.

nice hotel in need of reno’s…they are starting on the pool

the pool was small but we didn’t see a jacuzzi tub which my son really wanted to enjoy

nice pool and accessible to main routes

the pool was perfect for the evening and the breakfast was delicious

real curtains, at night the pool light shown right in the room.

everything staff ,pool,cleanliness

pool could've been cleaner looking.

pool even has a lift for the handicapped

pool area was nice but didn't have towels. breakfast was great selection but didn't offer grits.

was great, staff, room, pool, breakfast amazing, needed an extra hour check out and was not a problem, all perfect would

pool was closed due to 'inclement weather' but there was barely a breeze.

modern hotel with beautiful pool outside, nice breakfast and close to downtown area.

was close to the event that we were going to very clean and accommodating nice pool and had a decent gym than i

done, spacious rooms with an amazing pool and safe distance away from the hustle of lakeland

some of the pullman carts for the suitcases are in need of repairs. the pool is not heated.

modern hotel with stylish rooms, spacious gym and outside pool

beautiful pool, lovely view of the lake, and the office staff was very friendly.

pool looked clean

close to everything and nice pool that's open late. the only pet friendly hotel around.

the door next to the swimming pool didn't open

the pool could've been cleaner

the staff was very helpful, i also enjoyed the pool.

a steady stream running the entire stay, couldn't get an extra blanket or sheets for the couch, pool shut down early they said (2x stayed here never had access to the pool) water stain from a

pool was dirty, ac is room was so loud and needs replaced, cigarette ashtrays were dumped out and

under renovation , pool closed renovation

the front desk only had pool towels available and they were half the size of a bath towel

the pool was well maintained

the breakfast was great

very friendly staff and wonderful room and pool

the outdoor options like pool, fire places, and seating were great

pool closes too early

it had a heated pool, good breakfast, nice staff, and was clean

the pool had a little to much debris

breakfast, but with covid i understand. also pool could have been heated.

more rugs on the floor when people get into the elevator from the pool

the pool was only 5 ft deep which made it easy for my little ones to swim or myself carry them around

very close to everything! the staff was wonderful. free landry. really pool.

pool was also a hit with the

the pool area was very small. breakfast should be served for the price charged for the stay

pool area was dirty

restrooms (mens) were very dirty. pool wasn’t opened.

pool smalll only 2 lounge chairs

2 lounge chairs at the pool

no umbrellas in the pool section

pool was not heated

the pool was small and could use a few more chairs.

convenient, but a less than picturesque view from the swimming pool

pool area to small

loved everything , but my kids didn't like the pool shutting down at 10 pm .

the pool was clean & well maintained

i always wish for a heated swimming pool.

for the price, a pool would have been nice. location wasn’t the best.

pool was very nice and clean, our son took full advantage of it

wish there were lounge chairs around the pool

the pool was really cold, a pool heater would be great but the staff was amazing!

clean amenities; hospitable extras; clean & well maintained pool; convenient location to proximity of local attractions & stores; and so much more

about the hotel was excellent from the staff, room and pool

children love the pool, location and the restaurants in the area

very clean. pool was very nice. staff was very nice.

was in a good location with anything you need close and the staff was nice and the pool was

clean, the pool was pristine, ice and beverage machines were close by, staff was very friendly,

we did not go to the pool so i cannot comment on that

was good the pool was warm, room clean and the staff was very nice and helpful

the staff we met were very nice and helpful, excellent cookies served upon checkin, nice clean pool area with great lounge chairs

the pool is small

the heated pool was a great feature.

pool was cold

i thought pool area would be larger and more on breakfast to choose from.

the kids really enjoyed the exercise/weight room and the pool

playing pool with my fiancé wish more was open massage chairs were amazing

ramada was centrally located for me --the breakfast was great--swam in the pool and the people who worked there were very

the pool area was very nice with tables and umbrella's for shade

the pool area doesn’t get enough sun therefore the water is always chilly.

pool was great

heated pool

staff was very nice and facilities like the pool were open

pool was closed hours before sun even set

the chair at the desk would not adjust in height and pool was closed

didn’t like the fact that the pool closed at 9 as i didn’t even get to check in until like 9:30 due to my job , i didn’t

could not sit by the pool every chair and lounge chair ripped and falling apart

the pool could use some towels and breakfast was ok.

the lobby is a great place to hang out and mingle with a pool table and lots of seating

outdoor pool wasn't heated so too cool to use. no jacuzzi.

the pool is open til 9 but the pool itself is not lit so it’s rather creepy

pool was very nice

locked out of hotel while in the pool

have pool but could not confirm that it clean enough to swim

cabins looked old and furniture;s were old. pool was too small for small kids.

although it was too cold to swim they do have a pool

wish the pool had been heated it was too cold

amenities- grateful for the pool for end of day swim; air conditioned cottage with wifi had everything i required; used

no privacy around the pool area.

indoor pool

new hotel, the staff where fantastic and the hotel is very clean, the only issue is the swimming pool has no privacy what so ever, everyone who went thru the local shopping centre,

the pool is really small.

the pool wasn’t clean and it was noises with cars outside.

there is desperados saloon and a pool on the property too

pool was cold and dirty internet did not connect

*pool open 24 hrs food place right next door

when the bar closed the pool side was very loud from

good location, clean and quieter . pictures showed a pool but never saw one.

pool seems old and water should be more blue.

great pool, warm and clean

pool was nice, and it was clean

pool doesn’t has heater

having kids the pool was very nice to have

the pool was a little dirty and some of the furniture was dirty

was an overall great stay but due to the covid no breakfast or pool other than that no

location, landscape,pool

the pool was shut down the entire time we where there.

the pool and the staff

pool was not heated. no working vending machines.kind of expensive.

everything. the pool was gross the staff was awful. and the room was dirty.

nothing ! the staff was awful. the pool was gross. and the room was dirty.

pool gate was padlocked. grandkids really wanted to swim. staff didn't know why.

the pool was not clean.

room was super clean no funky smells or anything like that the pool was clean and warm and the hotel is only 8 minutes away from legoland i will stay here

pool was beautiful. and refreshing

pool area

it was a great stay. clean room, comfy beds and pool was nice

pool was relaxing, the gardens added a nice ambiance, and the pancake maker was cool

the pool gates were locked

great pool. friendly staff

staff, clean rooms, pool area was nice but pretty small, the parking lot was great, was able to get ahold of the staff

pool , breakfast , complimentary pool towels, ice machines , hygiene products in room .

staff pool whole experience at hampton inn winter hven awesome

kids used the pool

pool was nice

pool was a little dirty. only negative for the entire stay.

hotel was super clean had a keurig in the room and an awesome pool

the pool closing at 10

the pool closes really early so don't go for the swimming

we used the laundry room, which was extremely convenient, and the pool was lots of fun for the kids

great property, big rooms, awesome outdoor pool, super nice staff

the pool area is great

the entire pool area was very inviting

pool was sub par

room, location and the pool.

the pool was clean , 3 big pools and they kept them warm water in cold days

pool, from to the lake...volley court, sunrise...very nice place for family

loved the screened in porch with view overlooking the lake & pool.

view and pool were nice

put kids in pool and we sat under the umbrella watching them for most of the day

we could launch our boats right there at the hotel , the pool was nice and super close to

pool wasn't operational.

i really wanted to use the pool but it was closed for cleaning a lil disappointed in that but still ok

pool was green no breakfast and we didn't have tables lamp was on the floor .door didn't lock

pool was green and couldn’t swim in it

pool was green

more privacy needs to be added around the pool

room size was awesome! friendly staff, free breakfast and the pool was nice!

the pool and the fact that i could walk to the mall and bars and restaurants.

check-in was fast and friendly, room was spacious, clean, quiet and comfy, pool was nice and so was breakfast

the outdoor pool was sparkling blue and clean with ample seating by the pool

the pool looked nice

the pool was clean and pretty, and lynae at reception was super friendly and helpful

the pool is to small

i liked the cleanliness, friendly staff, and the location. my kiddos enjoyed the pool too!

the pool could be bigger

great location, friendly staff, nice rooms, very clean, good pool and great breakfast

because pool area close at 9 pm it was nice of him , plus our cleaning ladies gave us a plunger because our

the small pool was very clean and everything was well kept

pool little small

would like the pool open later.

just wish the pool and pool area was a little bigger

nice breakfast, nice pool, good gym

clean room and clean pool

the pool wasn t clean

pool being opened. hot breakfast.

i also loved that the temperature of the pool was soo warm

the pool is awesome and the campfire was cool too

pool was not heated as stated

gabby in the shipwreck restaurant and jonathan at the pool were absolutely amazing

the pool was nice, the breakfast was good, and the shuttle bus was very convenient

pool didn't feel very warm

we had a rainy week so we didn't even see the pool

the staff was very nice, the whole hotel was very clean, and the pool area is beautiful

easy parking . beautiful lake view by pool

everything, staff great pool great, food great clean

and we enjoy the pool a lot

kids liked pool

pool can use a little help

the omplimentary breakfast was pretty good, the staff was very friendly, pool was great

the pool was open and that was nice because it was hot and i had kids with me again i give it a 10

clean, very nice and such a friendly staff, the room and pool were perfect

no flavor in food , snacks are high & the pool area doesn’t have hot tub

the pool was clear, and the area was very clean

the pool was nice as was the included breakfast

the pool was heated so it was very nice

great breakfast. nice room. wonderful pool

we enjoyed the outdoor pool in the afternoon and evening as well

nice pool

i loved the staff and the place. would ve liked to see the pool open but maybe next time,

pool was not clean/available-probably due to covid

one day i was able to get to the pool,the pump broke

pool is not relevant but you come here to go to legoland so doesnt matter

i wished they had an indoor pool.

the pool was clean

got a little busy so there were no pool towels and it seemed like our room wasn’t fully put back together when we checked in

my son loves the pool

easy directions to our room, pool and legoland

the pool area was nice and it offered a large propane fireplace at night too

the pool and the view of the lake was beautiful

small pool