the pool and its location a little disappointing.

everything. the pool was gross the staff was awful. and the room was dirty.

pool was wonderful

needs more comfortable chairs by pool. screws loose on railing by pool.

nothing ! the staff was awful. the pool was gross. and the room was dirty.

the pool area doesn’t get enough sun therefore the water is always chilly.

we couldn't stay longer pool closes at 10

staff was very nice and facilities like the pool were open

the pool area was very nice with tables and umbrella's for shade

heated pool

ramada was centrally located for me --the breakfast was great--swam in the pool and the people who worked there were very

friendly safe, pool

i thought pool area would be larger and more on breakfast to choose from.

pool was cold

would’ve loved it if the pool was heated, but the pool was still beautiful enough

everything was great very clean rooms the pool was refreshing quiet

the rooms were very clean , the pool area was nice . the breakfast was awesome

we loved everything ! the pool area was great!

loved the king deluxe room. nice pool, decent breakfast and nice staff.

was in a good location with anything you need close and the staff was nice and the pool was

pool was clean staff very helpful

nothing at all. everything was nice. rooms, breakfast, pool, and staff

no whirlpool but the swimming ud83cudfcaud83cudffb pool is nice.

pool at night was was luke warm good for my bones and muscles

beds clean floors and bathroom. lobby always smelled just scrubbed!@! nice pool

the pool area. the rooms cooled down quickly.

had a wonderful view of the pool

we wish we were notified that the pool had been drained.

great affordable place to stay with nice pool land amenities.

pool, a/c, and cleanliness.

our room was clean, breakfast was excellent, we did not use the pool because of the weather but it was well maintained

the pool was nice. the breakfast was a great selection.

great breakfast and we used pool before irma came near, nice pool and spa

very friendly staff, nice pool, clean and comfy rooms & good breakfast

great location and clean. pool and hot tub

would have liked a pool view

pool area needs more supervision when kids are in it

the staff are friendly and attentive, the continental breakfast is always good, and the pool is always open

of really loud kids screaming at the pool, then again in the courtyard right outside my room

pool was dirty

also i was told i would get a pool view room and did not then was switched from that room and promised a king sized bed and was

the pool area is great

beautiful grounds, pool with an excellent golf course '' & the staff

my kids love to play pool and even it was long weekend it was very clean

the entire pool area was very inviting

we stayed in the non smoking room and the pool was just right

check-in was fast and friendly, room was spacious, clean, quiet and comfy, pool was nice and so was breakfast

more privacy needs to be added around the pool

the pool and the fact that i could walk to the mall and bars and restaurants.

the outdoor pool was sparkling blue and clean with ample seating by the pool

would like the pool open later.

clean pool all to ourselves and safe breakfast service.

group was quietly sitting bu the pool (no in it) but we had to move inside to the lobby to continue socializing

like the fact that everything is around this hotel and that it has a pool and free breakfast

because pool area close at 9 pm it was nice of him , plus our cleaning ladies gave us a plunger because our

wish the pool was open later

always had to ask for towels at the pool..pool could have been cleaner

clean, superior staff, great breakfast buffet, workout room, towels available poolside, great room rates for all amenities

lots of kids in pool loud

the pool wasn t clean

great breakfast. nice room. wonderful pool

pool was not clean/available-probably due to covid

opening the pool. private companies should be able to do as they please.

nice pool

the pool looked nice and our room was spacious yet cozy

the pool is to small

the staff was very nice and the pool was perfect

i wish the pool was bigger.

the pool looked nice

the kids loved the pool area

the pool was freezing

the pool not heated

the pool was tiny and nit very inviting for a short getaway

location. breakfast. pool. staff. cleanliness. room size. convenient with 2 beds and sofa bed.

pool, delicious breakfast

the staff was awesome! very clean rooms and comfortable beds. enjoyed the pool!]

spent a relaxing afternoon around the well maintained pool

very clean and nice staff and good breakfast and nice pool.

was perfect for what i needed :) the staff was extremely friendly the hotel was clean and the pool looked amazing

the pool was also great and beautiful, we enjoyed it very much and the breakfast, we loved the variety

pool and workout room was great also, stylish carpet and color scheme was good

cleaner than most , friendly staff, pool

location of the hotel was perfect , nice clean pool, very nice staff, and the room was top tier.

the staff was friendly. the hotel was clean and quiet. the pool was amazing.

loved the fitness room with the pool view

no pool. breakfast buffet needs to be monitored to replenish items before they run out.

pool was nice

clean, pool, pet friendly

the pool needed to be cleaned

pool was in a different motel and they were working on the one at ares and it was out side would of

reasonable price, clean room and friendly staff. best swimming pool.

staff was very friendly and the pool was amazing. very affordable and great location.

nice pool and nice location, comfortable bed

pool location very nice staff

we were on the ground floor across from the pool. an excellent choice for us! appreciated that.

loved the pool and the cleaning staff and breakfast attendants were exceptionally amazing

location, cleanliness, breakfast

were completely satisfied with the room, the service, the cleanliness, the breakfast

clean, comfortable, best free breakfast that i have had.

good breakfast selection, too

pool and fitness area 2 tvs in our room that have netflix, prime video and youtube as well as tv

and that was a huge disappointment so we went to walmart bought some drinks, snacks, and some pool toys and came back and got into the pool with the kids and they were really happy to do that

gym room, swimming pool, laundry, area got restaurant, shopping mall, shoe shop

pool not heated and by mid day in shade so we never got yo use it

wish pool was heated and that there was a happy hour like at other locations we have stayed at

i did have some ants and the pool was kinda small

a rusty razor blade was in the bottom of the pool

i wish that the pool stayed open longer and that there was more than one laundry room

pool is open until 9pm

perfect place to stay ! my son loved the gym and pool. great breakfast.

dirt, leaves in slider tracks, pool furniture busted at the seams- not just 1 piece , multiple chairs tattered

it wasn't not easy to get to. only pool was available... no other amenities.

was not included, the pool need more maintenance and we have to pay for the parking

the pool was small and dirty

the pool area and outside are very neglected.

pool was very clean and the water perfect

pool area was locked up from any outside people

i wouldn’t go in that pool, don’t look clean, and i saw a person fully dressed that looked like a vagrant hanging out

the pool needed vacuuming and skimming

pool area was very nice

pretty much everything didn't have any complaints except for pool temperature and housekeeping

liked that they kept precautions in place, yet they opened up the pool and breakfast

ii loved just about everything the quality was great friendly staff, great pool.

had a pool

it was nice rooms was clean pool was fun nothing about it was bad

too cold to swim. but the pool was area was nice to enjoy after after work to relax in the sun.

kids loved the swimming pool

also the pool was open thank goodness

a lot of restaurants in walking distance big pool

nice pool

the pool is closed stairs and steep and no elevator.

the pool not working

when i viewed the property, i saw a beautiful pool

the swimming pool was in repair

how well the staff understands the families and the pool.

hotel as clean, service was friendly, breakfast was yummy, pool area was nice

staff were friendly and went above and beyond, clean spacious rooms and very nice pool

especially in the pool

the pool was closed for repairs.

pool was a bit barrow. it was needs a little updating. it was still sparkling clean.

excellent customer service pool was remarkably well maintained and the front desk was incredibly

comfort, clean, staff, location, breakfast, pool.

weeds could have been controlled all around the building and inside pool area

no indoor pool

they did suggest we use the pool area

the pool wasn't heated

i liked how clean the place was and the pool was great

staff is friendly and very nice clean pool

beds are very comfortable our patio was on pool side bottom floor very convenient

the pool close to early

clean, very friendly staff, good breakfast,amenities like pool and workout center were very nice

the pool area was nice although there was a very strong propane smell that would come and go

my sister and her son enjoyed the pool

run down room, pool was broke, fire pit was broke, there was a horrible smell in our room like no on had opened

pool only open for 6 hours a day

couldn't stay longer to enjoy the exercise room and pool.

pool was clean

the breakfast was excellent. as was the pool. friendly staff and housecleaners.

noise was noticeable at poolside

very clean, the pool is my favorite

great room, price, location, pool, breakfast , staff

pool is small if you plan to spend time at pool

though that they re remodeling the lobby everything was perfect from the beautiful pool garden and the breakfast setup was excellent very good staff

the pool is always clean and relaxing

trees shade the pool, for our granddaughter

staff, breakfast, pool (although i didn't use it), location

the pool hours were too short.

the pool area is nice, well light and relaxing

nice pool

the pool was quiet

pool could've been cleaned more often

my granddaughter absolutely love the pool

pool was closed, just like every other pool during the covid problem

the pool was the best part for my granddaughter

nothing just have access to the pool that was located near room

i love they way they great you when you come in and the pool was amazing

nice staff laundry room and swimming pool

everything the pool was awesome

pool

pool area was dirty

t is through the dining room and the door is always

pool was unusable and gates were locked so couldn't even sit around it

the walk out to the pool and the staff. location was also a plus

pool and bar

breakfast very clean pool

loved the pool area

the only thing was being by the pool got loud .

swimming pool, close to everything, clean

not being able to use the pool but i understand due to the virus.

the pool is open late

pool was great

from the layout if the room, to the bar/ food area in the lobby, to the pool with towels

pool was amazingud83dude0e

the gym has plenty of equipment and is very clean as well

gym was nice, had a laundry area did not see but handy

the restaurant near the hotel and the heated pool

pool was supposed to be heated but it was freezing to get in

pool & patio area are nice

can be loud if you overlook pool

cleanliness and quiet and breakfast

although their pool was unable to be used due to maintenance, we were able to use another pool for free, i was

a group of kids were very lond and ride at the pool.

heated pool was great.

pool

only 1 pool for such a humongous size of a hotel. pool was very busy. too many people to swim.

the pool is small but perfect for a quick dip after busch gardens

nice pool. small but we’ll-stocked indoor bar.

the pool was closed when other hotels had theirs open

called ahead of making the booking to ensure the jacuzzi and pool were open

my room was perfect even my little ones came and swam in the pool i truly had a wonderful

i enjoyed the facilities such as the pool and spa center

to busch gardens, nice pool, friendly staff, beautifully landscaped, and convenient to restaurants

good reception service. rooms very clean. nice pool.

excellent coffee wonderful staff relaxing pool area good breakfast

the power washer didn't stop as i walked by to the pool

customer service, room, breakfast, pool, everything was excellent

the pool was like ice and it’s not so inviting but the kid’s didn’t mind

outdoor pool water was ice cold on an 85 degree day

new brand, professional staff, good breakfast, laundry area, swimming pool beautiful , good breakfast

clean spacious comfortable great location for busch gardens trip wonderful breakfast nice pool

great location and pool

heated pool was the best my kids loved it

if you stay by the pool you don’t get to sleep in no big deal

pool was fabulous and the front desk employees were very kind and helpful.

the pool was clean and had great hours for swimming

the pool area is gorgeous and our 2 bed room turned out to be

comfortable bed.lovely pool area. great location. friendly staff.

the room was clean and comfortable. the pool was clean. the location was great!

pool

friendly staff, large comfortable rooms and beautiful courtyard and pool area.

there is no pool currently

no pool.

was clean staff was very friendly pool was real nice there's a lot of food around

the pool

nice hotel in need of reno’s…they are starting on the pool

cold pool

the pool was clean, they offered towels for those who didn't bring one, and it had plenty of seating

there is a pool with a lift for disabled

loved the pool setting and the different activities their was 2 do we liked the ping pong table and pool

pool was great, the staff were very helpful and friendly

our favorite lakeland hotel, excellent condition, great staff, beautiful pool! great time

the staff was very friendly, pool had connect 4, breakfast was hot and good

pool even has a lift for the handicapped

the pool

pool was closed due to 'inclement weather' but there was barely a breeze.

modern hotel with beautiful pool outside, nice breakfast and close to downtown area.

some of the pullman carts for the suitcases are in need of repairs. the pool is not heated.

done, spacious rooms with an amazing pool and safe distance away from the hustle of lakeland

i was at the second floor really close to the pool and it didn't bothered me at all even when the pool was crowded

cleanliness... pool not crowed when we went.

a cruise ship and were welcomed well before checkin, but our bags were stored and a key to the pool for a swim was offered

we used the pool a lot and it was wonderful

there is a pool at the hotel that we went to at night

our room was ready and clean and the pool was warm

breakfast was great, staff were super friendly, and the outdoor pool was great

amazing and comfortable great a/c and the pool,room,and staff were ud83dudc98 lovely

pool was clean and great to swim in

the pool was awesome for a night time swim

just was quite a stay , in an area, access to food and businesses . kids enjoy the pool

the pool was great and had a handicap accessible chair for the pool

maybe better and more pool furniture

only thing i didn t like was the pool

pool left a little to be desired

beds are soft,pillows are great, need those pillows! pool was clean, and relaxing

place is beautiful, very clean and elegant, it has a pool, they offer a good breakfast, i really like it and my family like it a

pool area is very nice with umbrella tables and trees

pool was shut down

pool view awesome..

the pool could have been cleaner, but it wasn’t disgusting. the children had fun.

pool an friendliness

beautiful pool, lovely view of the lake, and the office staff was very friendly.

pool looked clean

just not enough sun over pool…ud83dude03

very clean friendly nice pool close to area i needed to be

the landscaping was appropriate for resort style acommodations. the pool was very nice.

beautiful property and room! staff were kind and helpful. pool was great and open until 10pm!

didn’t like the location cuz it wasn’t what we were looking for we were looking for a pool that had sun most of the day and unfortunately this pool area was surrounded by trees

the ants on the ground in pool area

the rooms were accommodating, the location was exactly across the street from our event, and the pool and breakfast were nice

pool was nice

pool area nice and the free breakfast was good with the waffle maker and yogurt.

the breakfast to cozy beds and the kids loved the pool and the cleaning staff was very nice

the pool was relaxing

pretty much everything. good rooms, good pool, and a good breakfast.

staff was amazing and so was louie! would have loved to have a hot tub but the pool was nice

to fair grounds & casino hourly shuttle ride to and from casino,pool was nice,rooms are

outside pool

i first book they said my room was looking at at the pool they gave me a room that looking out at the interstate that's the only thing i didn't

pool closed too early

the swimming pool was a big plus for us

the pools were fantastic and so was the service

the pool area and sugar factory restaurant.

pool was not available and my key card never worked to access the fitness center even afte it was

enjoyed having a balcony and the pool area was nice. enjoyed going for a swim.

this hotel was amazing! my kids love the pool and the rooms are clean and comfortable!

the smell of the room and no inside pool.

the pool was nice and clean

pool could have been cleaner

there is a beautiful courtyard, pool, and a small retention pond edged with stately cypress trees and full of wildlife

the bed so comfortable with the pool is amazing the staff is so nice and very helpful it goes above and beyond the landscape is

relaxing. nice pool quiet and great staff clean neat we enjoyed!

the garden next to the pool

pool was really small

we used the pool area during the day and relaxed by the firepit at night

the pool and fire pit also the room

the pool was only open until dusk.

really enjoyed the pool

out door pool was so bad

the pool was small.

the pool was ice cold and the hot tub was broken

lovely outdoor pool made unusable by cold weather

wish the pool & hot tub were open later...

loved the pool

very friendly staff and wonderful room and pool

pool closes too early

pool water was very gloomy like it needed to be cleaned

the outdoor options like pool, fire places, and seating were great

pool was also a hit with the

pool

black spots in bathroom , and pool had leaves in it.

pool is always in the shade

more rugs on the floor when people get into the elevator from the pool

outside pool was too small

i felt safe staying here with my kids, pool area was clean

the gym did not contain perfessional equipment

pool area was dirty

restrooms (mens) were very dirty. pool wasn’t opened.

the pool area was very small. breakfast should be served for the price charged for the stay

pool has been closed

we didn't spend much time there but the pool wasn't working if that's important to you

only downside was maintenance on the pool but the beaches in the area more than make up for that

the pool was clean and so were the sheets

the pillows. no idea what the pool hours were.