we asked for pool towels

the pool is not open

they even flund toys for my small kids to play by the pool

pool was having a technical issue, they forgot to clean the bin in the room, the shower head

the room is cold in winter, the private pool is cold.

are big, tv was new and lots of channels not like most hotels in mexico, shower is very good, pool is

the pool looks great too

no chairs around the pool!

the pool and the room were a little bit cold.

chairs or lounge chairs at pool, i am baffled why they just don’t buy 4

the temperature of the pool is perfect

the pool is too small, probably just for decoration

the heated pool was enjoyable

you are searching for a large swimming pool or sunbathing you will be disappointed because the pool is quite small and not very exposed to

swimming pool next to the room. too noisy

pool setting was lovely but water cold

the pool and attention

architecture, style, swiming pool, bar and excellent staff

the pool was not crowded and although not large, was fine for swimming a few lengths

great design around the hotel, pool, rooms

old mansion completely renovated in the most exquisite style, with a rooftop and a pool with a panoramic view on the city and volcanoes around) is incredible

pool is small, it is only for staying a little bit

the pool area has great views of the pyramid and you can see the volcano

beautiful hotel and grounds, relaxing rooftop pool area

rooftop pool nice as well

the swimming pool was lovely with views of the volcanoes. the breakfast was great!

the pool has a great view as the terrace bar

beautiful campus with a huge garden and a pool

i used the pool only once -- it didn't feel 100% clean, but maybe that was just me

the setting is pretty and the public park adjacent is nice but a public pool is not part of the hotel

pool area and food. very good staff

the pool was not clean.

staff, cleanliness of the hotel and room, pool and amazing open buffet during the weekend.

pool doesn't have a hot tub which would have been fun for relaxing after a long day of exploring

swimming pool so cold. this will make no to go back

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

nice terace near the pool

hotel is not a pool hotel

hotel and grounds, nice swimming pool

pools are too small one is closed. pool which is opend, water too cold so couldn't swim

and the swimming pool outside, they make warm which it very nice

they have improved the food offerings for breakfast and it’s very good

breakfast was very complete, good quality and delicious

65 usd we got a fabulous suit with kitchen, king size bed, living room and big balcony dinner and breakfast was included and the staff even brought us complementary beers everything was

sometimes they notice and make you something special, but that means you can't just have a breakfast in a rush as you usually do when out on

really clean and and the workers are friendly and helpful , there are restaurants around and gym

had to call every time you want towel for the pool

the pool is nice and very comfortable big rooms if you get the

pool was unusable

they were quick to assist us at the lovely heated outdoor pool with meals and drinks even though we were the only guests at the pool area

stuff didn’t tell that the restaurant next to the swimming pool is not working, water in the swimming pool was terribly cold

there was access to the gym facilities and the pool facilities

the continental breakfast options and the color of the pool

location ans the pool

great pool area & restaurant, really comfortable bed, close to shopping and restaurants

the parking is quite messy. the swimming pool wasn t clean. the place is old.

the hotel's pool was unusable as the water was notieable green and dirty

that the room was clean and the staff was very polite, they were very helpful, also the swimming pool was nice, the water was warm and the view was very cool

gym/pool level marked g just like the g for ground floor

there were a lot of people and the pool was a little bit dirty

the location is superb, all facilities super clean and love the rooftop pool

there s no shadow in the pool

relaxing pool area and friendly reception staff

breakfast was excellent, also the pool was very nice, and all the staff friendly and

i requested to change rooms and i got a nice view to the pool and partial golf court

the room was very clean, and pool area was nice. it could use a hot tub

the pool

the pool area is tiny for a hotel of its size, and the hotel is not as close to downtown

i wish the pool was a little bigger

the pool was small and the water cold

the lighting, the quiet, situated close to galerias sordan, and the bathtub temperature of the pool

the pool is awesome and the gym is very complete

lovely heated pool

i also liked that the pool was heated

i like the staff. the location was also great. the indoor pool was also great.

great breakfast, nice heated pool, comfy bed, located right beside a bus station that allowed us to easily take a day trip to

the pool was a little bit dirty and there weren't enough seating options around it

the area around the pool was nice to walk my dog

the gym, the pool temperature, the breakfast, the room.

excellent breakfast options. pool was great for my 2 year old daughter.

pool and breakfast is very good also the room is big

pool area was a little crowded