garbage cans at the pool area was over floating

the pool were not working for the whole week . 7-12 august

the pool area was clean and nice

room, comfy, location, price, meals, pool, pretty much everything and much more

none functional pool

the pool is clean

was perfect at this hotel , nice comfortable bed , friendly staff , amazing pool/bar area it was huge enough for adults kids and more

everything front desk they are super!!! cleanest the pool very clean breakfast very good

i liked that the pool was clean, and the building was clean and nice .

the pool area was perfect

they were able to accommodate me with a balcony to overview the pool/ gathering area

noise from the pool goers

i really enjoyed the pool area

it sure was a great stay. thank you guys, the pool was most refreshing.

the pool area is everything

a little construction pool area could've been a little more inviting

the pool was clean

the pool

breakfast i purchased was great, i didn't get to try the pool but looked clean and the location was also great

great pool area with beautiful decorations

could have had more lounger seating at the pool

love the room , hot water nice pool and excellent staff

the pool was amazing and i went there everyday

i didn't like about the hotel was this one security guy that came off really disrespectful at the pool closing very much nasty out of line argumento e instead of being a nice security approaching

the pool was nice w/ amenities close by ( both coin-operated & a barista bar)

great rooms, nice breakfast and pool

cleanliness, the free on-site parking, the pool area

it was breakfast and shuttle to cruise lines pier. has a pool.

the pool looked great but again, didn’t use it

pool was very cute location bed was great

nothing . but if i had a wish list , a nicer pool area

pool was a little small and not much to do in the form of walking distance from the hotel

has a pool & gym room

not enough lounge chairs around the pool but there really wasn t much more room to add them.

i used the gym - excellent, the pool- likewise. good breakfast. i managed a waffle. good wifi.

the hotel is awesome, with lots of amenities and the pool was great

great fitness center and lovely pool

front desk team was very welcoming and the room, pool and fitness amazing

pool closes too early.

the room is breathtaking, the pool is nice, so is the bar in the lobby

pool

is amazing when you want to relax your mind you can get away is very peaceful and i love the pool area especially room 132 ❣ this is amazing place for anyone to be if they want to relax

the pool was closed.

i got a room in front of the pool, but didn't have the time to use it

ubication for our purposes, the pool was closed and the air conditioner doesn’t work properly

the pool was closed but it was due to maintenance which the property couldn’t help it

was no mention while booking that the pool was closed for renovations

pool was dirty n not open too expensive for what you get

the overall cleanliness, friendliness and pool.

nice area,quiet, clean room and friendly staff, and the starbucks and the pool is a plus

it is a modern hotel, with a nice bar, pool, parking, and everything you need to spend a couple days if you need to

pool and bar closed early than expected.

great hotel over all, best shower i’ve had and the bed was really good. pool was nice as well.

very noisy by pool due to road - so not much to be done - it is, after all, an

pool was clean and beautiful

encounter to be the best hotel in miami florida it exceeded my expectations it's beautiful the pool the staff members everyone is wonderful even having old tom's bar and grill on the premises

the restaurant the bar the pool

no more free breakfast pool need to be more clean

large bedrooms, comfy beds, pool, restaurant onsite, location

swimming pool, hot breakfast, rooms very comfortable....friendly staff and very helpful.

customer service, pool, close to restaurants

pool was not clean

pool was a bit dirty my husband did a little bit of cleaning with the pool net they had

just the pool...need to be clean.

the pool

hang at the pool its free

was told the pool area stayed open to 11pm but the security guard kicked us out at 10:30 and said he had to go

breakfast. clean room. pool area and the drinks and so much control even.

my kids enjoyed the pool and included breakfast was delicious. room was spacious and clean.

with the free shuttle from the airport, early check in after an over night flight, breakfast, pool, gym

staff, location, pool , food/bar

cleanliness, the room size,the pool the breakfast was the best , the customer service received from all the staff was the best i

the only drawback was the pool--shallow and planes going over, so close to airport

location, pool and staff!

pool was perfect for grandkids as was the buffet

pool was clean and the rooms were exceptional considering that they are a pet friendly

the pool area was super slippery

the breakfast buffet was good, the employees were courteous and professional, we enjoyed the pool, and there was plenty of parking

they had to close the pool early because of chemicals they put in.

the pool was clean

pool area was clean and bug free

we saw that the pool was closed from friday to monday, the length of our stay, which was most of the reason why we

the pool also needs to be clean there where several dark spots in the pool

pool didnt look pretty

just wish the pool was open

i like the pool area it was clean

pool

rooms are comfortable, the pool is amazing up to 6 foot closes at 11pm , the breakfast is

great hotel with a free shuttle to the airport. lovely pool and breakfast. excellent.

great breakfast, clean room with big bed, a lot of parking place, pool

great service, laundry, pool and gym

great service, clean rooms, laundry and pool.

pool and little snack shop

convenient grocery items, complementary washer, and dryer and a pool

there is a small but nice outdoor pool which i used in the morning

the pool wasn’t open

very close to the pool and comfortable rooms!

great view for the pool

need to open kitchen and keep pool clean

a/c really good , pool

the hotel staff was very courteous and helpful. the kids loved the swimming pool.

modern, good ac, free breakfast was ok, lobby area nice and clean, pool area great

clean, spacious, up to date accommodations, pool, convenient location

the salt water pool and the excellent customer service at the front desk!

the breakfast was great. lovely rooms and pool. would definitely recommend.

pool was closed for maintenance while we were there (a surprise to us)

nice pool great breakfast!

kitchen is totally equipped, big shower, swim pool water was so good in terms of temperature

pool, food and shuttle driver was excellent

to breakfast, swimming pool, and candy

i loved the pool

swim pool and the dessert happy hours!

nice pool and gym

i loved the breakfast every morning, and the pool and gym included..

nice size pool and gym

lovely surroundings, pool, landscaping, etc. close to miami airport.

pool was very cold needs to be heated and it would have been perfect get away

most facilities, pool, gym, restaurant, meeting rooms and more although i didn’t have use of it

i like that you can do exercise in your room and has a nice outdoor pool, the ac in the room was excellent everything was clean, nice place to stay and right next to

the welcome refreshing assortment of waters, the pool near the river with planes overhead, the modern feel, and the exercise equipment in room and

the rooms were just as described, and the pool was

has been kept up with and not “let go”, pool was great, lots of stuff near by to walk or uber to

the pool especially

clean. large room. nice pool. close to airport

they also had a pool and nice outdoor seating area

close to the airport shuttle available great service pool and gym available

room smelt fantastic... and had a nice design pool was open nice and early too

the location next to the airport, the clean rooms and nice pool.

they started charging $15 for parking per night. people also smoked at the pool area.

99, nice pool for relaxing in the evening

pool not open

everything was very nice. the pool, breakfast, and service was very good.

that the pool wasn t up and running

we couldn't use the pool for the pandemic

well besides the pool being closed nope

i wanted a room with pool view.

hours of pool

good size rooms good facilities

the pool and the jacuzzi

m and pool) excellent breakfast

good, we enjoyed the chicken caesar salad and the macaroni and cheese, and sitting outside by the pool to relax

pool very nice as well as gym

it will be better if the swimming pool can be open over night.

this hotel, very clean, comfortable beds, great breakfast, clean pool, and the staff was exceptionally friendly & polite

beautiful pool area nice restaurant, great breakfast and the beds are super comfy

i liked the pool and the room was nice

staff, free airport shuttle hourly, grocery corner at the lobby, hot breakfast, clean pool

the pool was nice and room was very clean. a few tv channels. breakfast was excellent.

pool was small, but that is a minor thing.

i love that it had a pool, a fitness room, and shuttle

spent the day relaxing by the pool

included hotel shuttle, close to airport. onsite restaurant . hotel pool was open late

hotel was clean, friendly staff, complimentary shuttle service, nice pool area, nice lobby, and the bar was great

liked the pool, i loved the breakfast restaurant buffet

amazing pool area. club floor was amazing. staff outstanding. great gym

the pool was great and the kids enjoyed it

outside pool was green, dirty, so we couldn’t use it

enjoyed the pool and breakfast

we loved the pool and free shuttle to the mall

it wasn't crowded so we were able to enjoy the pool area

the pool closes at 7pm

the bistro was great and so was the pool

here from the moment you walk in the staff is super friendly and helpful the rooms are nice the pool i just loved everything about this

we actually enjoyed watching the planes fly over us while in the pool

comfy bed, not too far from airport, nice staff, very clean, nice pool area

free coffee during day at pool h

to a suite pool lovely nice little gym breakfast just enough very friendly staff shuttle

pool water could have been warmer.

every attention to detail from lovely scent as i walked in to exercise and pool

clean and comfortable hotel with a lovely bar area. pool area was lovely too.

morning after social event at pool area, no sunbeds were available

no access to washer and dryers!! usually it's all inclusive!!! and the walk to the pool very far

pool was also beautiful, unfortunately we did enjoy it, just an overnight trip

nice pool , nice staff

paying for parking. pool hours

was really looking forward to relaxing at the pool, i wasn’t aware at the time i booked the room that the pool was closed for remodeling, with

the pool was nice, good location to restaurants, airport shuttle convenient

no pool available breakfast unhealthy

nice pool

the pool was out of order

the only issue, the pool was closed but in general

no pool

only thing i didn’t like were the amount of persons in the pool

small shared pool

pool was cold but we only stayed for one night before starting a cruise

the pool area is very nice

the pool was exceptional

i enjoyed the room and the pool very much

nice pool area

the room was perfect only a few step from the pool and loungers

nice pool

it was nice and clean and although we didn’t get in . it has a very nice outdoor pool

we also loved our quick dip in the pool

great pool

the employees were awesome. the rooms very clean and so is the pool.

nice clean location, friendly staff, and fun pool for the kids

to spend more time to clean more around and in the pool ...

we also loved the pool and fitness services

don't think the pool is cleaned, there were a lot of leaves from the tree in there, and in 5 days i didn't see

hotel was super clean (the rooms, the check-in area, the pool), the front desk staff was excellent, the complimentary breakfast was tasty

there was a nice pool and the lobby was very close to every room

the rooms on the 2 nd floor with pool view are the beats

pool, such a cool vibe, big room with really comfy beds, breakfast and coffee was decent, and all

parking, location was fantastic, the pool and art was exceptional and all the staff especially the cuban man at the front desk were all

there’s a lovely pool as well

the pool area of the jacuzzi everything was great the service was great it was great

great pool always heated. clean rooms staff were great cheap drinks great location for airport

the pool

the pool, room,the employees

the swimming pool was nice and clean and never too busy

the pool was nice and decent sized

i was told upon arrival the pool closes at sunset. this was the only deterrent.

pool needed an upgrade on the surrounding to make it tropical

the pool was closed

the pool looked kind of dirty

welcoming even the price is reasonable compare with other five stars hotels in miami swimming pool fantastic many thanks for everyone in the

very comfortable hotel with excellent rooms, a wonderful breakfast, a nice pool, and a decent location

never experienced this top class service. price quality wise great offer! good pool and gym!

we indulged in the spa, but didn't make it to the pool

room, comfortable beds, free amenities in the pool , excellent buffet breakfast but a little expensive

the employees was very nice. the swimming pool was beautiful.

nothing really but if i had to say something maybe it would be good to have an indoor pool.

pool, hot tub, great food and a starbucks

great mix of facilities including pool and gym

restaurant on site. pool was great. food pantry. free shuttle to and from airport

good pool

could have had more pool towels

we took advantage of the free shuttle service to the airport the pool was a nice added touch to help unwind before traveling home

hotel was wonderful and very helpful the food at the restaurant was good the stuff was great the pool was wonderful we were very happy staying

rooms were super clean! pool was nice!

the pool

i hated the location/view, pool small and hot tub wasn t available to use.

staff, a nice swimming pool and jacuzzi

staff was helpful, bilingual and wife really loved the pool

though both in the shade all the time)

pool was great. staff was great. breakfast was great and in room amenities were great

pool was very small

is close to south beach, has parking, nice pool and very well kept

the pool looked lovely and the gym looked good, but we didn’t have time for either

i am guessing that since they do have a pool maybe a family with small kids were in that room before we got there and wet the carpet

3rd to the 10th only thing bad was it the weather it wasn't so hot that we could get into the pool but overall everything was very

extremely friendly, the housekeepers were amazing, they had a real breakfast, free laundry room, pool, clean rooms, fitness center and the list could go on

needs a heated pool

was perfect , but i do feel like the pool hours should be extended for longer hours , 6pm is too early by the time we got back from the

they have a pool, bbq area, and an area with a tent to rest

the amenities they offered, pool and gym

the bed was not comfortable, not many tv channels, and the sun does not shine at the pool area.

pool maintenaice. only 2 chairs

the time the pool closed

pool, and outdoor seating

good location good pool

the pool and pool bar/food is amazing! spectacular views...

the view and pool

nice pool area

hours wasn t late enough for pool and hot tub

pool, cabana, pool table, great staff! bed was super comfy! pillows were great!

everything especially pool

the staff, the food, the pool, the clean staff, the room

very pleasant and comfortable. nice pool area to relax

the rooms are big and the pool area is absolutely stunning

i loved the pool view my room was very nice

nice outdoor pool and hot tub

room very clean and comfy. pool was a bit away to walk to. staff was wonderful!!!

close to aéroport. pool area very comfortable. great breakfast

hotel was spotless, huge really nice lobby, pool was perfect, we had a kitchen that was fully stocked, they even had drinks and treats for

great pool as well

to airport, courtesy bus, nice pool, friendly staff

i needed a smaller swimming pool for my daughter

great staff. safe area. clean. pool was nice.

that the pool was under construction

we played pool table a lot, is free for u as a guess

wonderful pool area with fireplace and bbq

pool, the view, the breakfast

the gym was good, pool facility was a bonus and breakfast tasty

kids loved having access to the pool and a beach.

the room was clean and comfortable and i loved the outdoor area near the pool

i would have loved to use the swimming pool, just not enough time this trip

easy access to the airport , clean, nice pool all the staffs are very nice .

to many little gieco people around the pool

had a great lounge area for evening entertainment pool table foosball bar great place to hang out with family also great restaurant walking distance

the pool was open and clean i would definitely will stay there again

grounds and pool area

luckily, they had a heated pool

nice rooms, the pool area, big and clean

wish the pool was bigger

pool and lake view

pool was pretty

great pool and easy access to the airport. the room was very clean

loved that there was a starbucks, clean, and the pool was awesome

pool was very nice

the pool and bar are also amazing

have to wait until afternoon to get sun in pool area.

amazing location, fabulous place, gorgeous pool....perfect home away from home.

their pool/spa is amazing, everything is very cleanly

the stylish design, the huge rooms, the pool on the rooftop, the super nice staff

pool side was a disappointment

the pool wasn't inside and was cold.

customer services was over the top the pool was clean and the parking was free the location is very

big rooms. excelent place. nice breakfast and pool

pool was nice and it was close enough to airport to see all the planes taking off but far enough to

has a pool

service, room, location, cleanliness, pool, gym, convenience

pool area is nice

more hours for the gym and pool

swimming pool

and access to rooftop pool

pool was rarely accessible. limited breakfast choices. small rooms.

no pool, for the price i think there should be a pool

for example, to get to the rooftop pool, i had to call someone to let me up to the 8th floor—but if no one answers, that means i’d

swimmming pool, great service on arrival as was allowed to check in early at 10am, nice modern reception area

they have tables and chairs by the pool

arrived early and were allowed to use the pool while the staff stored our luggage

great service love the outside area to relax by the pool just to far from south beach

improvement you could make is in the pool area, seating and lounge chairs with better cushions

pool was nice and the hotel was very clean

swimming pool decent

breakfast, pool, gym, coffee at the entrance the fridge in the room.

loved the heated pool

also they do breakfast included, have pool and

pool here is currently closed but this is actually a positive because you are allowed to use the

the room was realy nice, pool was phenomenal, all around great experience.

nice exterior, pool

it has a beautiful pool and courtyard, and the club lounge

friendly staff, pool area clean, loved room cleanliness staff was on the ball especially with the

our room had direct access to the pool and terrace

the pool and restaurants

friendly staff, a delicious breakfast and cool rooftop bar and swimming pool

friendly staff, good room, nice pool, good location, excellent breakfast

when we arrived the system was down, but we were able to go to the pool and the bar at the pool was so good

nice rooftop bar with pool and great views of the city

the room, the gym, the pool, breakfast provided, the location was great

the pool and breakfast

amenities especially enjoyed it my luggage was able to stay in the room and i was able to use the pool until it was time for me to go to the airport best time

honestly the pool and that was it !!

work good in the rooms myself and a lot of the other guests had to go to the lobby or at the pool area to get a better

pool was great, room was clean & staff friendly and helpful

rooms very clean. pool area really relaxing ..faces park.

device for making coffee, boiled water, clerk is good at english and nice, hotel is with swimming pool and gym, good place for stay

the pool was relaxing

pool was not working

location, spacious, clean, pool, pool tables

i really enjoyed the pool and the view!

pool is great and the gym too

the facilities, installations, and location are excelent, rooftop and pool are really nice.

the terrace and swimming pool are so beautiful and they were not crowded at all

pool wasn’t heated! lol

was clean ,very nice people i think was the maintenance person who nicely closed the pool the cleaning lady she was on the 7th floor, she was so helpful, very nice cleaning i would

the pool was open, the rooms were really spacious and clean, close to the airport and about a 25-35

the pool area was cold and not good

many facilities included in the room rate: complimentary shuttle and breakfast, the little gym, pool, fridge and microwave in the room, and even a smart tv