many families but they all left the pool area and it was so quiet by 10pm

love stay here with my family we had a great time we had the pool to our self the view is

really beautiful place with large garden, swimming pool and amazing lagoon!

loved the pool and the room was comfortable and clean

pool is nice

restaurant/ poolside service

my grandchilds enjoyed the different pools and the beach too

rooms at ground level are wonderful , just open your terrace door and you are at the pool or the beach

has a beautifull beach and good pool

), there were no staff serving drinks or food in the beach/pool area

second pool was dirty

liked everything, could clean the back pool.

the pool had debris from the trees

the room is spacious, and the beds are comfortable. the pool is very nice. good location.

pool bar should open earlier at least an hour earlier

no handrail to access the pool.

there is an outdoor area with swimming pool, bar and wending machines

easy to walk to restaurants, shops, excursions, and loved the amenities of the hotel

i would suggest cleaning the pool more often and upgrade the tiles. some were falling.

eakfast, pool, bar, etc)

personal very friendly and kind. beautiful pool facility and very clean

pool! hammocks!

need to fix walk gate, stay open. pool was beautiful and hot water ud83dudc4d

gorgeous pool area and clean and comfy room

didn’t get a chance to use the pool, but it looked nice

wonderful pool

the staff was awesome, the rooms and facilities were very nice and 24 hour access to pool and bar/coffee shop were an unexpected bonus

the breakfast in the morning was delicious and your pool was fabulous

it was clean had a pool close to downtown but quite

staurant, bar, pool and excellent accommodations)

super clean, warm pool, bed super comfy, netflix, friendly employees, food

the pool is the center of the property, super

pool was perfect

loved the ambiance of the restaurant/bar and pool courtyard area

the pool was awesome

no table in room, no breakfast, very small pool 2 lounge chairs for 4 people at the

the location was great, the room, the views of the mountain and the pool, though i didn't use it but it was nice

friendly staff, good location, pool, morning snacks.

very small pool

live music in weekend, nice small pool, room view in 6th floor that we were was very nice

pool was great the location was also great the owners were very nice & kind it was a very relaxing

just want more warmer water in the pool

staff, location, pool.

the pool was cute and most importantly warm (this was august), and there was an outdoor shower near the

the pool super cute and super comfortable

and also the pool was nicely set

enjoyed the outdoor areas and the pool

the pool is awesome for kids

hopefully when the pandemic is over the beach and pool area will be very lively

the pool and the beach right behind it

my children really enjoyed the pool area

fresh air, up in the mountains, with a pool, and . beautiful view, what's not to like.

didn't like the pool hours

best location for relaxing. nice pool! good coffee!

great colonial ambience at a real hacienda with a pool, good breakfast, clean room.

the pool was clean and they keep their animals under really good conditions

hotel as situated on top of a little mountain by itself with a beautiful pool area overlooking the carribian sea

the pool was great and the room was spacious and very clean

the pool area amazing view

the pool view of this hotel is worth every penny

the view is amazing! the pool can use a little tlc but the amazing view over came that.

the pool

the pool was a great calming place, and the restaurant had wonderful food

i like the care. the staff is very professional. the pool is amazing.

the swimming pool was nice

great location. loved the pool.

the setting is beautiful. the grounds and the pool were lovely. the staff were friendly.

they don't provide any towels for the pool or beach

pool was dirty and always closed

pool was unhealthily dirty

the pool was good after a day at the beach

the best is the location the pool and the parking

small pool. sw

i loved the pool!! customer service was awesome!

the place is small and they had a party with dj at the pool area that is in front of all the rooms

brunch and coffee were good. pool clean.

the pool was nice with the perfect temperature

the staff was friendly and we got to celebrate my brother in laws birthday by the pool area

rooms bigs. price are good. really nice pool.

pool. bed and room. tv and balcony.

enjoyed the pool and large covered patio area next to the pool. the sunset was amazing.

comfortable room and the pool areas are perfect to enjoying

they had pool tables and a pool area where you can bbq and it is very close to el poblado

pool too small for a big hotel

a beautiful and comfortable hotel with on site parking, delicious restaurant, pool and casino

the pool was a bit cold and no jacuzzi but it was great.

all was great. pool area could use more privacy.

i wanted to stay at pool sight

pool

the pool area was a nice surprise and it's beautifully decorated

i could not use the pool due to the short time.

beautiful hotel and pool. great location near the town center.

the pool is amazing. great personal.

cleanliness, friendly staff, great location, super for families, fun activies and pool on site!!

peaceful, access to all commodities (pool, beach, continental breakfast, restaurants within walking distance)

the property has direct access to the beach. the pool area is clean and comfortable.

next to the beach, excellent pool and pool table.

access to the beach, the pool till 9pm, the room was super clean

book only hotels with the pool, otherwise i don't move

pool under construction

no pool and bathroom not working properly!

location large room next to the amazing calm-water, shallow combate beach pool open until 11pm friendly staff, especially wesley laundromat

there was a restaurant across the street, there was a gift shop, bar and a pool

activities and pool area.

nice pools

food, pool, location

would like their main pool to be a little bigger

the pool was clean and well maintained

cleanliness comfortable beds pool parking

pool close at 10

the room was comfortable and we love the pool

we like the room and the pool

it’s beautiful and modern decoration. nice pool and great parking.

the pool area

pool and food in hard rock

music was good, dining was good, pool was good, staff excellent and the room is very comfortable and nice

bigger pool

swimming pools where clean and staff was very helpful and friendly

pleasant staff pool overall relaxing if that's what your looking for

poolside and pool are great, and relatively quiet and tranquil

room was clean and very spacious. the location was great, nice pool

good pool

the pool needs reno..

pool hours are not in accordance with check in and check out example: hours are from 10 am to 8pm

the staff and the rooms , parking and the pool was great and comfortable

with a really nice clean room, guest services was so accommodating to my needs, we enjoyed the pool, and hot tub, the buffet was great food, loved the farina, also we were able to order out

the pool was great and we loved the fact that you cannot just drive onto premises unless you're a guest

nice pool,room was comfortable.

amazing staff and the pools

pool excellent room beautiful

resort is a vacation within the vacation exceeded my expectations and very impress with the pool

river pool

everything was clean, great pool

great location, clean facility, love the pool

pool area and the casino

had great time im the pool

just wished pool was open longer but was great.

convenient location with a nice pool and casino