lovely inviting swimming pool, but unfortunately i didn't have time to use it

close to airport, free shuttle, pool and great food that u could get room service to deliver to your room

nner & breakfast)

enjoyed legs dangling in pool, great restaurant meals

i would have appreciated more shade at poolside.

pool was freezing and unusable at 80 degrees outside

celestial pool (outdoor)

) also they’ve been building the pool for like 6 years… it’s a lie they don’t even have it planned, for the price you’ll

pool was not heated, very small and what looks like a hot tub was just a cold whirlpool

no pool

lovely room great environment pool and furniture around very nice outdoor restaurant

beautiful hotel, great pool, right in the center of town.

pretty noisy the last night until 4amud83dude25 the pool could have been heatedud83dude14

the location is excellent. nice facilities including the pool.

location and environment with a private pool and gardens

1 night there were some loud people during the small hours by the pool

pool is a little small, and other than thursday night theres not much going on, you just go in and

signal was strong downstairs by the pool

there is a beautiful heated pool and seating areas in the central area

really nice social area downstairs with firepit, chairs and plunge pool

pool was the highlight

good rooftop pool

new, well appointed, amazing roof pool with mountain views and a cool restaurant

perfect location. great rooftop pool. nice stuff

the staff are all amazing, beautiful rooms and pool

decoration in the hotel room- lovely spacious terrace overlooking the pool area

the pool was perfect

we have stayed a couple times now and just love the vibe, rooms, pool, staff

natalia is a lovely hotel and we were really happy with the beautiful room, balcony, hotel pool and breakfast

excellent location, lovely room, pool and breakfast included.

the gardens and pool were lovely

we both enjoyed our stay - it is a delightful little hotel, right near the square, lovely pool, lots of trees and plants,

we stay here every year! perfect location, very clean, nice pool, wonderful staff.

beautiful pool area, friendly and helpful staff, excellent on site restaurant.

at all, i’m sure the owner had the pool regulated but maybe a little more chlorine in the pool as it gets warmer as the day progressed

and accommodating, our room was quiet and comfortable, food & drinks were great, and we loved the pool and beach

abelardo form pool/jacuzzi area was great mario bell boy great service

by the ocean so infinity pool is amazing and staff is really friendly

the pool is very fun and has a great swim up bar

more pool party activities

it was pool conversation with other guests about the ridiculous prices on everything

big walk to the pool etc. it's a lot of hiking

plunge pool, full panel sliding glass walls, expansive bath area, terrace with 2 chaise, daybed and table

only wish the the pool has a little bit of shade maybe from a tent or something because you just can t hide from

the kids pool is very basic

dered meals and drinks never delivered) view: paid an extra fee for

the rooms are immaculate, the staff were so attentive and we loved the pool bar

pool tiles were popping up all over the bottom which we were picking up with our feet

we love the peacefulness of the resort and pool area

the facilities

nice quiet pool area, very relaxing

overall, very good. the pool staff were really exceptional.

e pools in particular) could desperately use some tlc

great pool and restaurant.

location, the cleanliness/ambiance/decor, george's restaurant and the pool

cute, clean lil hotel. great pool. great restaurant with excellent food.

guests being able to play music at the pool, it was disturbing to our stay

the pool is small but enjoyable

pool area was stunning (both the quieter one and the rooftop) (+)location and the rooftop pool and jacuzzi with a view are beautiful (+)great pool and beach club (-)the weekend was more a party at the pool area with non-guest (+)comfortable bed. great pool bar hotbtub area (+)artistic vibe and live music fridays, rooftop pool + private beach (+) you can t beat the views from the rooftop pool and hot tub (+)coolest things for me were: the private boat taking you to the beach and the rooftop infinity pool at sunset (+) in addition, the views from the room and the pool/jacuzzi were fantastic (+)professional and caring, and the amenities were outstanding the private beach, the infinity pool, the hot tub, the lounge areas areas to work, read, lounge & snack (+)pool and beach area are great!

parking was across the street so convenient

upon exit, they charged my friend and i for the spa use, when i was the only one that used it

the art & ambiance spa & pools

the gym is well equipped too

to the pool area required walking outside near the parking lot to follow a foot path leading into the

jacuzzi pool in site and 2 other large pools on either end of property

pool nice, views of ocean lovely

loved the spacious rooms, patio and well equipped kitchen.

kitchen is fully equipped with fridge stove microwave dishwasher washing machine dryer coffee maker

the pool area was super clean and a perfect size for the hotel

clean pool

terrace, loved the pool and proximity to the beach

good beach towels by the pool one could take to the beach

pool

pool swim up bar and amenity's there were very nice.

pool and hot tub being heated - single biggest drawback.

it would be nice to have a heated pool

pool and setting good.within walking distance of super market and beach.on good bus route.

pool area was great - water in the pools was warm and lots of areas to get out of the sun

food; rooms are good sized; staff at pool and restaurants are helpful and attentive to guests; always see maintenance staff working on

the location, pool, rooms and cleanliness.

loved the serenity pool with infinity hot tub and ease of entrance to the beach

the pool area was very clean and the lounge chairs super thick and comfortable

i love the staff, the pool and the facility in its entirety is great !!

the pools closed at 8pm!

great pool area

the food the pool the service

it was the perfect size. the pool and the loacation of everything was exactly what we wanted.

loved the pool and the different activities and shows

nice pool and poolside setting

it has everything you need (fridge, microwave, stove, utencils) and a great plus was the heated pool

staff was very helpful nice and friendly delicious breakfast and great swimming pool and spa

the photos it looked like it had fully equipped kitchen but it only has a microwave and the pool was just too cold to get into it

was pretty bad in our room but we eventually learned it worked well near the pool so no worries

favorite parts were the lagoon style pools and water features, minimalist design, hot tub on the balcony, pool/ocean views, amazing food

options of the 5 pools

course the breakfast menu and pool/beach menu are extremely expensive, what you would expect when staying in this kind of resort,

our expectations - amazing architecture, beautiful non-chlorinated pool, very attentive staff

the host even prepared a bath on the balcony for me while i was at the pool

pools great, beach fabulous, food excellent, rooms comfortable, staff was informative and

we really enjoyed the infinity pool

i enjoyed the pool area, the rooms were very clean and the front desk staff was very friendly.

the pools were lovely and clean

breakfast was great! views were amazing and the pool staff were quick.

was great,the service from the staff, the pool area, the food and bars and bedrooms, the bed was like a cloud

yes, the bathroom needs updating, but the bedroom is actually not so bad and the pool area is very nice for a hotel of this price

the pool was a little small

pool clean and large size

staff and food were amazing! right on the beach with swimming pool bar!

the facilities are amazing, so many pools and a special adult pool

excellent location, the room was perfect, and there was plenty of space at each pool

it was difficult to get multiple chairs together at the pool if you

foods and restaurants (excrpt the italian one), pools, shows and friendly staffs

door was loud during the day and took away from the comfort and relaxation at the hyatt's adult pool

cant really name a thing. maybe hot water in the adult pool?

cleanliness in adult pool

live evening entertainment and pool side activities were exceptional

were different shows every night (free) and games throughout the day (on the beach or in the pool)

pool and layout

from the gym, pool to the breakfast in

the pool closed early on a friday night.

they also have a nice pool and gym

pool was wonderful, gym nice size, common areas inviting

times there was no towels at the pool but as soon as you asked for them they would bring some out

the adult pool deck is where we spent most of our time when we were at the hotel

we went for pool towels over 6 times in a span of 4 hours and they never had any available

even the glasses at the pool bar seemed dirty

people got up at 5:30am to save pool chairs

the infinity pool was very nice

the drinks and the adults pool

pool and area view, excellent.

our only down side was the lack of chairs for the guests by the pool.

swim out pool was perfect

the chicken wings by the pool were the best

the pool area is so peaceful

the pool was cold and wonderful

the view-the pool area

the pool was perfect and the outdoor area was exceptionally comfortable and well appointed with

such a lovely place with a wonderful pool area and view, super close to surf!

nice gardens and pool

it is right on the beach and the pool deck sits a few feet above the beach which allows a great view of the incoming waves from the

pool water is a little cold

the view of whales and rays from the pool deck can easily command your attention

the pool was tiny. and we couldn't use the lawn chairs on the beach which was disappointing.

the beach is swimmable, pool over looks ocean it’s beautiful

the pool overlooking the beach was awesome and the restaurant was great too

massage, surf, food, staff, pool

hotel grounds are beautiful, very well maintained and cared for including the pools which have a fantastic view of the surf

there is both an upper pool area, with elevated views and an infinity pool, and a lower more traditional pool area near

no restrooms near adult pool. tea and lemonade not available in lounge in evening hours.

pool and service there was awesome.

was annoying to have the pool, restaurant, or bar mangers come to our table and query us

the plunge pool was completely in the shade all the

massages at the pool were wonderful and the hot stone and golfers massages at the spa were both outstanding

clean, quiet and great staff. rooftop pool and gym was perfect. breakfast was great.

spectacular pool on the fifth floor

large great black out curtains great linens full breakfast and good long hours beautiful roof top pool and lounge

you have to go into the hall, lobby or roof top pool

clean pool was really nice

the pool is not heated and there are not many

the bed was divine as was the pool

the grounds, art, rugs, hand-carved furniture, tiles, library, swimming pool, food - every detail is stunning

it would be great if they had a solar heater for the pool.

the pool was refreshing if the surf was rough at the picturesque beach

the aerobic guy that did that aerobics in the pool

the layout of the pools and friendly/helpful staff

bathrooms close to the pool area, we had to walk up the stairs several times while enjoying the relaxing pool

everything, our room was nice and clean, staff are helpful, i wish they have a mini bar around pool area that would be perfect i commend it

the pool was under construction and didn t received previous notice.

the pool staff are great

also david is an awesome pool guy

recomendable place rooms are with great view to the ocean, an hotel is pretty, i recommended pool is clean and you can lay down to rest rooms are clean and have all the services very

pool with views of the private beach was beautiful

the family pool “c” bar closes very early at 5pm

view and very good restaurant and nice pools

front pool as great for whale watching

the service at the restaurants and at the pool were great

pool drinks were average but main bar drinks were

we have also enjoy the infinity pool, the quality of the food, the spacious and the illuminated room and all the daily events that

activities for a young adult crowd too but it wasn't too much to do other than hangout by the pool, drink and the live music at night occasionally

welcome margarita when checking in and beautiful pools/beach area.

the 21 over pool/area

we enjoyed relaxing by the pools, which were gorgeous and rented chairs over the infiniti pool for a day

love the grounds, love the pools, love the beach, restaurants are awesome and accommodating to allergies etc

the pool

the overall decor of the hotel, is very comfortable. nice pool area.

beautiful location. great pool, service and food

really good food and a lot of pool options.

beautiful, with a pool and ocean front you can swim in.

the staff who always had a smile and a hello, the view and location with a swimmable beach, the pools

was a place to rinse the sand off before you had to walk all the way back up the hill the the pool

wish the pool was open later

enjoyed the swim up bar at the pool

the reserve you were also able to enjoy some extra perks, such as the lounge or the adult only pool

pool side food and breakfast was awesome

the pool area had enough transats for everyone and there wasn't any massive squatting

the men that service the pool area and bring food and drinks were awesome

we stayed in was in the aquarius ii building and was quite the walk from our room to the main pool and restaurants

pool bar food is not up to the standard of the hotel, felt like i was a low tier all inclusive.

was construction going on so we didn’t get to enjoy the pool bar

property was very well maintained, the staff was amazing and we really enjoyed marcos (pools activities staff)luis (from the pool) bartender jonathan and our maid estella these (+)nice pool. good food (+)it was effortless! easy access to dining, entertainment, pool, beach etc. (-)beachfront bar and pool bar could have stayed open longer. (+) family pool was very nice (*)are activities at the pool daily, staff are hardworking and want you to have a good time (+)pool, great restaurants and very spacious and comfortable rooms (+) great pool and beach and attentive staff, 5 restaurants to choose from covering italian and french and (+) three pool options with swim up bars

the views, the room service, the swim up. i felt like royalty

the bar on the beach with

breakfast was my favorite meal!

overall is great for family vacation, traveling with small kids.

the entertainment was fun with some salsa classes by the pool and dj on the beach

the pools and pool area were all well maintained and poolside service for drinks was wonderful

i think they could use some more restaurants as well as maybe an adult only pool

the ocean views/ whale watching from the room or by the pool

service at the pools was also very different depending on the day and time

we enjoyed the pool area and were able to see whales jumping out of the water right from the shore

the room was relatively ordinary and the plunge pool wasn t heated

and landscaping, the pool staff, and the valet staff

the service still needs a little ironing out. pool service was slow/inconsistent.

i love the personal pool and outdoor shower.

great drink selection and pools

they had 4 pools

the infinity pool chairs were quickly taken in the morning, could be a members perk

that they offer service on the beach as well as pool. additionally,

next was when i walked out to the pool and all the lounge chairs facing the ocean was taken and then when i found a chair right

explore and for our toddler to also have fun with other kids and not just to sit with us at the pool all day

the service at the pools was very slow

would be awesome if there was a spa at the rooftop pool

they’ve mastered the little touches like turndown service and sunglass cleanings by the pool

it had a great beach, great pool, great location

it was very quiet and private with a beautiful beach pool and beach location

it, the decor, my comfy room, the sweet and ever helpful staff, the beach, the cool water of the pool to dip into

there wasn t too many guests during our stay so the pool and beach were never crowded which was nice

too many steps to get to the pool and restaurant area

the pool area is small and there wasn't much activity going on

while waiting for the new room, i went to the old room to grab a book for the pool

not enough separation for the adults-only pool -- the kids pool overlooks the adults area, and kids would simply hang over the edge of their

the rooms are spacious and have every amenity you could want (there was a hot tub and plunge pool in ours)

arquimedis & omar by the pool, javier at azul, david our concierge, alfonso & daniel at piaf/autor, also the person who i

having said that the pools at the hotel are so good that you won't really want to leave

pool

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

unfortunately, the price for a family with multiple kids weeds out most people

unfortunately, the price for a family with multiple kids weeds out most people

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

main pool to hot

they could light up the pool area at night and have a few swim play areas for kids

pools are superb

not to many chairs to sit at the pool and umbrellas for the beach were a little tear up

great food in all of the restaurants and pool side areas

we saw whales several times during breakfast or while enjoying the pool in the late afternoon

gorgeous grounds lots of pools great spa friendly staff private beach restaurant variety

clean, nice and spatious hotel, with great infrastructure, several pools and comfortable access to the beach

there are enough pools and bars and spots that you can always find your vibe

need more severs by the pool !

food was average in de cortez, painfully slow in pitahayas and poor around the pool - plus extremely expensive

great beach, good pool, slow service

the pool was cold wish it had a heater for the colder months but overall all the hotel is gorgeous

ey have a beautiful adult only pool right in front of the ocean view with a bar and

food, choices of pool locations, stunning views, the staff could not be more accomodating

from cleanliness and friendly staff to the pools

from great restaurants to water aerobics, pool volleyball

views of ocean and the infinity pool were worth every penny spent

the room service and that everything is closed at 10pm and the pool closed at 8 no fun there

staff modified the tip by adding an extra '1' in front of the the tip amount, at the patio pool-side restaurant

our room was quiet, clean and most pools were not crowded. staff were friendly and helpful.

the stuff was lovely and very helpful! the pool was great the the food.

the adult pool was set on the cliff and absolutely breathtaking

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

pros: huge rooms and terraces views are lovely, the main pool is great with good service

the pool area is lovely and the landscaping is very well

the pool area is lovely and the landscaping is very well maintained and pretty

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

that the resort is just the size that you don t feel like you re always rushing to get to the pool for a chair or having to plan the right time for dinner to beat the crowds

comfortable beds,modern,clean rooms and gorgeous views of the arch from the pool

have really nice pool area but even more importantly, a private nice beach, where it's safe to go swimming and

we were too close to the organized activities at the pool and dining area

my son and i liked the pools, game room, and close proximity to the small beach next door

prive was good,pool

great pool area and beaches just a healthy walk of 1 km

would be nice if the pools had heaters since the ocean is cold here and it does get quite windy here especially in the

the pool was not heated

the pool was refreshing after a long day of activities even after going to the beach

the pool and access to the beach is gorgeous

the pool is excellent

avoided the large pool where people tended to congregate

loved the dining areas/ gym & pool

you jamie and team for making our time by the pool the best

the views at the pool were just breathtaking

nice pool

but i guess i was lucky enough the pool was open

the outside pool sitting area was also very nice

nice swimming pool

loved the heated pool and enjoyed some nearby walkable restaurants as well as in the city

loved the architecture, the colors on the patio and around the pool are really cool, rooms are very comfortable, shower room is very spacious, and the staff is

restaurant /bar/ pool

was very nice and the court yard was beautiful with the tropical vegetation and the infinitely pool was clean and and large

the pool is a good size and i like the different levels of depth around the entrance of the pool

the pools are clean and kept in great condition

water in the pools was very cold

pools need some restoration

i also didn't like that every time i looked at the lifeguard for the pool, he was looking at his phone

the pool areas had a lot of dishes stacked and dirty. the food options were rather limited.

room, pool, swim up bar, food, themed parties.

we liked that there were plenty of pool chairs available any time of the day

was wonderful we loved the resort we got the room with private pool we enjoyed our relaxing vacation and definitely will book there

we considered moving rooms because we were next to the louder pool of riu santa fe, and the staff didn't give us a hard time at all, they were very accommodating

only comment in total disclosure is that the pools could use some upgrading

the pools were super big and clean one was the quiet pool and the other was the more party one

hotel is beautiful, the pool area, the room big and comfortable, the food was amazing but most of all the personal was kind

e pool that overlooks the ocean)

the location and amenities! staff was all great too! pool parties were beyond fun!

the buffet was good, pool were clean and amazing

pool was great

the price and the pool

enjoyed the hotel pool

breakfast good pool restaurant average did not have in stock menu orders

pool was very enjoyable and so was the poolside kitchen and bar

pool staff was phenomenal

adult pool bar closed at 5pm but the adult pool closed at 8pm

location is great, private beach. easy access to the marina , great amenities, pool, activities.

needed more service to bring drinks by pool area and beach area instead of walking to bar

the pools are rather small, especially in our family s case where there is only one pool for children

pool and cleanliness was amazing

had my sister-in-law, who lived in the area come to visit and they would not let them use the pool area with us

i don't like that they allow people to save pool chairs all day.

construction noise also very quiet around the pool it would of been better with some music

beautiful view of the cape from the pool area

gorgeous hotel with a really fun pool.

overall service and friendly staff. the pool area and convenience store

great food, staff was exceptional, pool and beach were wonderful!

the pool was nice and the hot tubs were really nice

kids can run from the beach to the pool and back all day while mom and dad can watch and enjoy a margarita

the cabanas were first come, first serve at the pool and very comfortable

was very helpful pool staff were also very helpful restaurant staff was very polite and helpful

has everything for kids to have fun and the pool is warm so you can use it anytime

heated pool

plaza where they play live music night which you can enjoy from your balcony or head down to the pool and enjoy the music from the bar

very helpful angel upfront was helpful and very knowledgeable about the area, guillermo by the pool was on it on drinks and food and helping set reservations

ivan, leo, martin, ricardo, and others at the bar, swimming pool, and beach area were fantastic

the wait staff at the pool could have been a little more attentive at certain areas of

food was excellent, pool servers were attentive and we liked that we could visit the other 2 resorts as well

didn’t like having to sign the ipads after eating meals or after drinks at the pool