property was very well maintained, the staff was amazing and we really enjoyed marcos (pools activities staff)luis (from the pool) bartender jonathan and our maid estella these (+)nice pool. good food (+)it was effortless! easy access to dining, entertainment, pool, beach etc. (-)beachfront bar and pool bar could have stayed open longer. (+) family pool was very nice (*)are activities at the pool daily, staff are hardworking and want you to have a good time (+)pool, great restaurants and very spacious and comfortable rooms (+) great pool and beach and attentive staff, 5 restaurants to choose from covering italian and french and (+) three pool options with swim up bars

breakfast was definitely my favorite part

the 24 hour room service was amazing as well as all the delicious restaurants

kids had an amazing time

of the food, drinks, bar swing was fun, snorkeling tour with julio was amazing, feeding fish, gym, aris my

resort with nice rooms and a great pool area

the lazy river is wonderful as are the pools and hot tubs

service at the pools was also very different depending on the day and time

the ocean views/ whale watching from the room or by the pool

all of the rooms have a pool view and at least a partial ocean view

and landscaping, the pool staff, and the valet staff

the room was relatively ordinary and the plunge pool wasn t heated

i love the personal pool and outdoor shower.

the service still needs a little ironing out. pool service was slow/inconsistent.

we enjoyed the pool area and were able to see whales jumping out of the water right from the shore

the pool was beautiful drinks were sweet most of the staff was super friendly

the men that service the pool area and bring food and drinks were awesome

we stayed in was in the aquarius ii building and was quite the walk from our room to the main pool and restaurants

dated pool area. did not mention bar and gym was closed for repairs. also time share pushing.

there were excellent, well maintained amenities - from the pool to the spa, everything was perfect for relaxing

butler, house cleaning, servers, pool attendants, bathroom attendants

next was when i walked out to the pool and all the lounge chairs facing the ocean was taken and then when i found a chair right

staff, food, and pool areas were amazing

a wedding group was loud and disruptive at the pool the first few days of our trip.

great drink selection and pools

from the lobby, to the rooms, to the multiple pools, garza blanca felt like a first class resort

it had a great beach, great pool, great location

the location, beach access, rooftop pools, spa and amenities were wonderful!

the service at the pools was very slow

new, clean property with lots of pools. nice wide beach.

amazing girls from kids club approach parents at the pool and ask if is ok for kids to participate in games or crafts and everything is by the pool so

wish the pool was open later

there are a lot of food options and if we didn't feel like getting out of the pool long enough to get dressed for dinner

enjoyed the swim up bar at the pool

pool side food and breakfast was awesome

the staff who always had a smile and a hello, the view and location with a swimmable beach, the pools

the pool is always full of kids and there is no adults only pool

beautiful location. great pool, service and food

really good food and a lot of pool options.

this only happened at the pool area

welcome margarita when checking in and beautiful pools/beach area.

the 21 over pool/area

we enjoyed relaxing by the pools, which were gorgeous and rented chairs over the infiniti pool for a day

family resort was nice but the regulars get up early and reserve the best pool seats

property, view, room, beach and pool was fantastic

the pool is amazing, and the restaurant is five star

too many steps to get to the pool and restaurant area

and gorgeous bougainvillea and other plants lining and hanging over the path down to the beach/pool and restaurant

the property is relatively small, making for a peaceful environment in the pool and beach area

the pool area is small and there wasn't much activity going on

while waiting for the new room, i went to the old room to grab a book for the pool

having said that the pools at the hotel are so good that you won't really want to leave

not enough separation for the adults-only pool -- the kids pool overlooks the adults area, and kids would simply hang over the edge of their

the beach was beautiful and the pools wonderful

arquimedis & omar by the pool, javier at azul, david our concierge, alfonso & daniel at piaf/autor, also the person who i

we have also enjoy the infinity pool, the quality of the food, the spacious and the illuminated room and all the daily events that

activities for a young adult crowd too but it wasn't too much to do other than hangout by the pool, drink and the live music at night occasionally

infinity pools overlooking the ocean

food was great. the pool was excellent. service was wonderful. highly recommend.

pool drinks were average but main bar drinks were

pool

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

unfortunately, the price for a family with multiple kids weeds out most people

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

unfortunately, the price for a family with multiple kids weeds out most people

view and very good restaurant and nice pools

everything, our room was nice and clean, staff are helpful, i wish they have a mini bar around pool area that would be perfect i commend it

bathrooms close to the pool area, we had to walk up the stairs several times while enjoying the relaxing pool

it was clean, staff were friendly, the beach and pools were lovely

clean hotel and comfortable. nice view and nice pool. staff very friendly.

team around beachside including pool and restaurants were excellent - in particular axel and marco as entertainment hosts and mario

the breakfast was amazing, the pool and the drinks at the bar too

recomendable place rooms are with great view to the ocean, an hotel is pretty, i recommended pool is clean and you can lay down to rest rooms are clean and have all the services very

also david is an awesome pool guy

cleanliness of the property and very nice staff. nice and relaxing pool areas.

it was lovely to choose to lay by the pool or beach

clean, quiet and great staff. rooftop pool and gym was perfect. breakfast was great.

spectacular pool on the fifth floor

clean pool was really nice

the pool is nice as well

especially the mountain view's from room exercise room the beautiful pool on the roof superb and the delicious hot breakfast

the plunge pool was completely in the shade all the

everything is awesome! the service, facility, food, pool, beach!

massages at the pool were wonderful and the hot stone and golfers massages at the spa were both outstanding

was annoying to have the pool, restaurant, or bar mangers come to our table and query us

no restrooms near adult pool. tea and lemonade not available in lounge in evening hours.

massage, surf, food, staff, pool

the pool overlooking the beach was awesome and the restaurant was great too

there is both an upper pool area, with elevated views and an infinity pool, and a lower more traditional pool area near

nice location with beach access right from the pool area and close to san juan de los cabos

a pool handrail for safety getting in and out of pool

great food in all of the restaurants and pool side areas

big pools, great service and staff. service 24 hours.

pools were filled with guests

it's a family friendly resort which can be a pro for some people, but shrieking kids in the pool and at some of the restaurants distracted from our

wish all pools were heated

the pool was perfect and the outdoor area was exceptionally comfortable and well appointed with

beautiful views and pool, close to the beach, wonderful staff (isaac), very safe area

outside pool area, good breakfast- even a chef who made meals if you wanted him to

the view-the pool area

bbq facilities and pool were great with a great view

pool and beach access right from the hotel

the pool was tiny. and we couldn't use the lawn chairs on the beach which was disappointing.

it is right on the beach and the pool deck sits a few feet above the beach which allows a great view of the incoming waves from the

pool water is a little cold

outdoor pool was available but not heated: the ocean was warmer than the pool.

need more severs by the pool !

clean, nice and spatious hotel, with great infrastructure, several pools and comfortable access to the beach

location was great close to everyone i love how it had so many different restaurants, pool ,spa i could book activities very easily the stuff was very helpful they spoke great english

we saw whales several times during breakfast or while enjoying the pool in the late afternoon

gorgeous grounds lots of pools great spa friendly staff private beach restaurant variety

beds were comfortable, pools heated, showers warm, facilities clean and the beach- big and wide

waking up to ocean views, spending the day between the beach and pool, and ending it with great food and drinks it doesn t get better than this

the infinity pool was very nice

they seemed to make an effort with entertainment and we enjoyed the bubble pool party in the adults pool

people got up at 5:30am to save pool chairs

our only down side was the lack of chairs for the guests by the pool.

pool and area view, excellent.

the chicken wings by the pool were the best

swim out pool was perfect

amazing pools, i could be in the water all day. the service also spectacular a+

food was average in de cortez, painfully slow in pitahayas and poor around the pool - plus extremely expensive

great beach, good pool, slow service

the pool was cold wish it had a heater for the colder months but overall all the hotel is gorgeous

keycard is required to enter front door and to access elevators, gym, and pool areas

pool is heated and the included breakfast was a nice buffet

the pool closed early on a friday night.

clean. pleasant pool. pretty view.

they also have a nice pool and gym

live evening entertainment and pool side activities were exceptional

the adult vip was worth taking because of the alcohol and exclusive pool

were different shows every night (free) and games throughout the day (on the beach or in the pool)

pool and layout

there’s a bartender at the pool, and music or activities rotate throughout the day

property, warm pool, flowers and green grass everywhere

there's no shortage of pools and the place it self wasnt overbooked and there was no wait for any of the facilities and

food, choices of pool locations, stunning views, the staff could not be more accomodating

staff were all friendly and attentive, and helped us enjoy our days with the pool and sunshine

loved the infinity pool

staff modified the tip by adding an extra '1' in front of the the tip amount, at the patio pool-side restaurant

pool, room and staff

the adult pool was set on the cliff and absolutely breathtaking

railing on balcony are showing considerable aging not enough lounge space at adult pool

sometimes we just wanted to sit at a bar before or after activities but the only bars were at the pool

hotel is across from a supermarket, the pool from the hotel is really nice and damian and daniel were incredibly nice and

pool was a little too cold and no coffee maker until the last day.

nice pool and poolside setting

tv with some english channels, nice pool and grounds

it has everything you need (fridge, microwave, stove, utencils) and a great plus was the heated pool

foods and restaurants (excrpt the italian one), pools, shows and friendly staffs

make sure you get a steak quesadilla from maria she's at the bar near the adult pool

staff was so friendly, food was great, pool was kept clean and the service was great too

clock on the wall of the poolbar to see when i have to eat, stop drinking and depart to the airport

didn't like the fact that the adults only pool had no music

gorgeous and spacious and beautiful pools. lots of lounge area around pool.

pool and hot tub being heated - single biggest drawback.

was great, facility well maintained,a bit noisy with local construction, ask if one pool is heated when making reservations

pool could be little warmer.

pool area was great - water in the pools was warm and lots of areas to get out of the sun

little bit cold water in swimming pool

pool clean and large size

beach and pool

the pool was a little small

yes, the bathroom needs updating, but the bedroom is actually not so bad and the pool area is very nice for a hotel of this price

the host even prepared a bath on the balcony for me while i was at the pool

favorite parts were the lagoon style pools and water features, minimalist design, hot tub on the balcony, pool/ocean views, amazing food

the resort is beautiful with pool and or beach options

we had dinner at awacate and cielomar and ate at the pool

pool is very clean

the pool area is lovely and the landscaping is very well

pros: huge rooms and terraces views are lovely, the main pool is great with good service

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

the pool area is lovely and the landscaping is very well maintained and pretty

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

i didn t enjoy the food selections and the wild lizards at the pool

the view and lovely swimming pool, friendly staff, near the dolphin swimming centre

we really enjoyed the infinity pool

great food, great drinks, great pool facilities, right on the beach

i enjoyed the pool area, the rooms were very clean and the front desk staff was very friendly.

great pool area

the food the pool the service

pools were clean and did not have any missing tiles

some areas of the pool/ hallways could use a fresh coat of paint

it was the perfect size. the pool and the loacation of everything was exactly what we wanted.

pool

small pool

clean and quiet. has a pool. the staff even remembered us!

the pool and grounds were kept spotless

good beach towels by the pool one could take to the beach

the location, pool, rooms and cleanliness.

i love the staff, the pool and the facility in its entirety is great !!

loved the serenity pool with infinity hot tub and ease of entrance to the beach

only thing we didn't like was that the 30 minute pool rule for people's things was not inforced

the serenity pool was a perfect break from the noise of the kids in the main pool

to the pool area required walking outside near the parking lot to follow a foot path leading into the

jacuzzi pool in site and 2 other large pools on either end of property

pool nice, views of ocean lovely

loved the spacious rooms, patio and well equipped kitchen.

kitchen is fully equipped with fridge stove microwave dishwasher washing machine dryer coffee maker

have really nice pool area but even more importantly, a private nice beach, where it's safe to go swimming and

that the resort is just the size that you don t feel like you re always rushing to get to the pool for a chair or having to plan the right time for dinner to beat the crowds

my son and i liked the pools, game room, and close proximity to the small beach next door

comfortable beds,modern,clean rooms and gorgeous views of the arch from the pool

pool, rooms, room's view, hotel employees

the pool

celestial pool (outdoor)

just don't expect the view/pool/what not

pool was freezing and unusable at 80 degrees outside

no pool

place is that the staff are warm, friendly, the cleaning services are excellent, and we had a pool within meters of our room

i liked that each condo building had its own pool, never over crowded

would be nice if the pools had heaters since the ocean is cold here and it does get quite windy here especially in the

drunk people and external guests making a circus in the pool.

the pool was refreshing after a long day of activities even after going to the beach

sushi at the pool is a must - fresh and delicious

the rooms were a little dirty, the pool temperature was too hot!

the facility, the staff, the rooms, the communication, the location, the pool, the spa, the view and the restaurants all were amazing

and fantastic staff food was excellent and even over xmas never had to fight for a chair by the pool

avoided the large pool where people tended to congregate

ambiance, all beautifully decorated- our room, the reception area and the interior courtyard/pool area

we loved the room and the pool and the grounds

natalia is a lovely hotel and we were really happy with the beautiful room, balcony, hotel pool and breakfast

decoration in the hotel room- lovely spacious terrace overlooking the pool area

we have stayed a couple times now and just love the vibe, rooms, pool, staff

and the pool a welcome sight

we stay here every year! perfect location, very clean, nice pool, wonderful staff.

the gardens and pool were lovely

pool was freezing.

beautiful pool area, friendly and helpful staff, excellent on site restaurant.

pretty noisy the last night until 4amud83dude25 the pool could have been heatedud83dude14

location and environment with a private pool and gardens

lovely room great environment pool and furniture around very nice outdoor restaurant

great location; close to restaurants, great bed; soft playing music at pool

spacious rooms, lovely pool helpful staff

the staff was super friendly, the rooms clean and comfortable, and the pool and grounds were beautiful picture-perfect

design was amazing -- rooms, showers, pool and bar were stunning

nice dipping pool ; kitchen with tea/coffee/orange juice ( you press the oranges

there is a beautiful heated pool and seating areas in the central area

really nice social area downstairs with firepit, chairs and plunge pool

good rooftop pool

the rooftop pool had amazing views of the surrounding area

space, location, staff, parking, pool easy access to water

pool was the highlight

i loved the cleanliness, the pool was amazing, the staff were spectacular

the winter-months whales can be seen in the distance from the pool-area and from the appartments at the sea-side of the building

the views at the pool were just breathtaking

nice swimming pool

pool was very nice, too

but i guess i was lucky enough the pool was open

loved the architecture, the colors on the patio and around the pool are really cool, rooms are very comfortable, shower room is very spacious, and the staff is

the pool is a good size and i like the different levels of depth around the entrance of the pool

beautiful pool and great staff. also loved the patio with hammock and breakfast.

restaurant /bar/ pool

nice pool, everything is very clean and made to a high standard

i loved the location, pool bars, and the staff was wonderful.

i liked the different pools and the pool bars were great.

pools need some restoration

this hotel has so many pools that they dont get crowded

water in the pools was very cold

be seen wiping down every inch of the common areas throughout the day including stair railings, pool filter covers, statues, etc

staffing levels were great so there was almost no waiting at the bars near the pool

beach was very clean, pool was spacious, drinks were good, the night show was spectacular every night

location was great, the swiming pool was warm and nice to swime in

we considered moving rooms because we were next to the louder pool of riu santa fe, and the staff didn't give us a hard time at all, they were very accommodating

pool area was stunning (both the quieter one and the rooftop) (+)location and the rooftop pool and jacuzzi with a view are beautiful (+)great pool and beach club (-)the weekend was more a party at the pool area with non-guest (+)comfortable bed. great pool bar hotbtub area (+)artistic vibe and live music fridays, rooftop pool + private beach (+) you can t beat the views from the rooftop pool and hot tub (+)coolest things for me were: the private boat taking you to the beach and the rooftop infinity pool at sunset (+) in addition, the views from the room and the pool/jacuzzi were fantastic (+)professional and caring, and the amenities were outstanding the private beach, the infinity pool, the hot tub, the lounge areas areas to work, read, lounge & snack (+)pool and beach area are great!

room service didn t clean bath tub

food was overpriced and not good & there were tiny bugs in the room that they said came from room

the gym is well equipped too

the housekeeping service was outstanding, ensuring that our room was always sparkling clean

cute, clean lil hotel. great pool. great restaurant with excellent food.

pool kind of cold

guests being able to play music at the pool, it was disturbing to our stay

beds were very hard. pool was freezing cold.

love the restaurant and the pool, service is top notch

the location and amenities! staff was all great too! pool parties were beyond fun!

lued over $800) at the pool

the pools were super big and clean one was the quiet pool and the other was the more party one

the pools are fantastic, staff friendly, the buffets are amazing, the staff is always cleaning

the buffet was good, pool were clean and amazing

pool and beach area

pool staff was phenomenal

but still a great hotel but very small pool and not at all what is shown in the pictures

this place isn t exactly made for families with newborns as the pool is extremely busy and bustling with loud noises, beach volleyball, heavy drinking, lots of

the pools are rather small, especially in our family s case where there is only one pool for children

enjoyed the hotel pool

pool was very enjoyable and so was the poolside kitchen and bar

breakfast good pool restaurant average did not have in stock menu orders

the price and the pool

the pool was warm and alone almost all the time which makes it a great experience

the balconies overlooked the sea of cortez and the beautiful pool facility

pool and cleanliness was amazing

floor location opening on pool with little view and lots of kids

pool was warm and excellent food

had my sister-in-law, who lived in the area come to visit and they would not let them use the pool area with us

kids can run from the beach to the pool and back all day while mom and dad can watch and enjoy a margarita

the pool staff promptly met all of our needs

great food, staff was exceptional, pool and beach were wonderful!

the pool was nice and the hot tubs were really nice

they could have played music at the pool during certain hours not just for aerobics.

the pool is very fun and has a great swim up bar

had a room with a swim out pool but there was no privacy because we were right next to the ping pong table, which was very

and accommodating, our room was quiet and comfortable, food & drinks were great, and we loved the pool and beach

the pool is great and the service at the pool is better than most of the other resorts we have stayed

the staff, grounds, restaurants, entertainment, beach, pool, bars, activities, view, room size and amenities

pool was not heated

didn’t like having to sign the ipads after eating meals or after drinks at the pool

pool service for drinks were limited, or very busy

very helpful angel upfront was helpful and very knowledgeable about the area, guillermo by the pool was on it on drinks and food and helping set reservations

food was excellent, pool servers were attentive and we liked that we could visit the other 2 resorts as well

the ocean & shrimp tacos around the pool.

it is right on the beach and has a large pool

food is great! the beach here is amazing! pool and poolside service are great as well.

no swim-up bar in the pool. many restaurants were closed.

mattresses and uncomfortable chairs in room, not enough umbrellas by the pool, flimsy lounge furniture by pool, no usb ports for charging, '

we love the peacefulness of the resort and pool area

e pools in particular) could desperately use some tlc

overall, very good. the pool staff were really exceptional.

nice quiet pool area, very relaxing

the facilities

the pool set up was one of the best i have seen at a nice resort and there was ample space no matter

the kids pool is very basic

pool tiles were popping up all over the bottom which we were picking up with our feet

the rooms are immaculate, the staff were so attentive and we loved the pool bar

pool service quite poor

spectacular view, room, pool area and restaurants.

the staff at the pool were very nice

the pool party on saturday was great

and people haven t been out for two years and they were partying like rock stars at the lovely pool was, regardless of how i want to spin it, it was hysterical

friendly pool service

the cabanas were first come, first serve at the pool and very comfortable

and pool view

has everything for kids to have fun and the pool is warm so you can use it anytime

great nice everything-pool- fitness

pool area was okay, the breakfast area was very slow and service needs help and fast service.

pool towels were old and falling apart

is amazing, and the beach, breakfast, and pool are unbelievable

there are literally boats from hotel going to lovers beach pool is nice

great location. fantastic things to do. especially the painting of souvenirs at the pool

the pool is amazing too

wish the pool were heated for colder months.

first first time visitors, the wait staff, pool staff, and concierge were perfect

room was perfect and had a view of the pool and city

the pool was very cold but that was actually kind of welcoming in the heat!

the staff, especially jack and andres at the pool bar, were fantastic

the staff was great, food was fantastic, the rooftop pool was amazing.

the current main pool is lacking all day sun exposure

music and pool was fun

view, staff and pool/jacuzzi were my favorite

i knew it was under construction and that their main pool only received limited sun exposure

great location. the rooftop pool and bar was so nice.

pool is small.

all the facilities are clean including rooms and pool

breakfast, pool everything was really clean.

small pool for a quick soak

i give the complimentary breakfast an a (eggs to order is an a+ in my book), nice kick back style pool to ctch some rays