were really excited to enjoy a pool day, but unfortunately the pool was very murky and not clean when we arrived

were some very loud guests causing issue at the pool area at 2am

really pretty restaurant and pool area

pool was a bit dirty so we didn't get to use it

the location was great, the courtyard was lovely, pool great. staff need a bit of training.

there were two cats who hung out by the pool and one kept me company one afternoon

the tropical garden is lovely and the pool very welcome

spacious room. lovely gardens and pool

nice pool and beautiful gardens

my kids said that the water in the pool could be warmer, but for me it was ok.

pool was great but a lot of restrictions. place felt secure.

rooms are good, pool equipment and service can be improved

beautiful property, pool, and very helpful staff

pool is small

kind staff, nice pool, same building of a mall. good stay.

very dirty pool and limited room service only. no drinks allowed at the bar, only in rooms

have to cross lobby and restaurant to use the pool

great views, awesome staff, comfy beds, really nice pool, super clean!

the pool was cool and the staff is ok with you being in the pool after hours as long as you're quite

nice the internal patio with the pool. room quite big.

everything was great , great hospitality, and very clean environment. en the pool was great too

the pool, restaurant and staff were all great! very comfortable beds and great air-conditioning.

liked how convenient the pool was and how they offered breakfast in the morning at the hotel

taxi to airport, telling us where to eat, hotel located near beautiful large park with trails and pool

pool area was nice

pool was quite dirty, lots of hair and other things in it, masked with the strong scent of chlorine

pool was out of order which was not declared basic breakfast only until 8am room size ok, but on

swimming pool looked very clean

good location nice pool area restaurant at the basement of the hotel

of hot water, the pool was dirty, amenities some what lacking

swimming pool not deep.

rooms are very basic and the pool is the same

pool

the pool was way the cold for me

pool is awesome and the rooms have great access to it

the swimming pool good size also clean

liked the fact that they had a pool

the pool was a bonus, the a/c worked well, the internet was strong and the water hot

it has an outdoor swimming pool too and free safe parking that can be seen from the room

plus they have an amazing pool and gym, perfect to relax

the pool was pretty dirty it was nasty getting into it

hotel is new, very nice pool, grat city view, nice location, 5 minutes from down town, sundays they have marimba music and

staff is very friendly. great breakfast, great rooms, fantastic swimming pool, excellent gym.

the pool area was clean and inviting. the rooms were spacious and clean, the beda comfortable.

the garden and pool area is lovely and the rooms were very comfortable

the pool is clean, the place is well located for transportation and a few minutes walk to the

the pool was also a nice touch

breakfast, swimming pool, nice and helpful staff

the swimming pool is so nice to endure tuxlta’s heat

grounds were large and clean, with some nice places to sit there was a nice pool

unfortunately the pool didn’t work while we stayed but there is a huge and very nice park right next to the hotel,

location close to bus terminal, nice staff, 24 h reception, pool was clean and refreshing, very nice breakfast and coffee

boy had better english than rest of the stuff taken together pool was unused for some longer time and was

pool area and gym is also neglected - not maintained so might as well not have one as you can't

also enjoyed a quick swim in the pool which with nobody else around

was a bit chilly day)

the swimming pool area looked a bit deserted, with not too many towels to use or the sundecks

hotel is great! we loved the pool, gym and it also has a steam room. awesome staff!

pool is amazing, and their own personal biosphere

on a friday night and we did not wanna go inside the room because the music was awesome, the pool section is beautiful surrounded by trees and palm trees in the middle of the open consept

pool is amazing ud83eudd29 the food is excellent and the bar very cozy after a long day

pool was great, access to the executive lounge and the gym was fantastic.

wifi was quite good

no wifi in the room, dark with lots of mosquitoes and road noise

they are remodeling. the pool is closed.

we didn't use the pool which looked a bit cloudy

perfect located hotel for a few day staying with a cute swimming pool

nice rooms. very comfortable. good location. great pool

for vegetarians, dodgy water quality, loud environment outside room, no laundry service, small pool and sitting

the bed was very comfortable and the pool was very clean!

the hotel offers free parking and the pool is very nice

we enjoyed having a swim in the hotel pool and had a tasty meal in the restaurant

the swimming pool is amazing and the bed is extremely comfy

love the pool and the breakfast buffet ud83dudc4f amazing

we used the pool one evening and afternoon, it wasn't too busy and there are lights at night for a swim

really bad in the morning and the pool area because of the sewer in my room one of the mattress was really

very family friendly, the pool was very nice and clean, the restaurant staff was the nicest.

the pool

great staff. very nice and helpful all the time. nice pool

the pool and garden are the best i have seen in tuxtla

enough space to either sit on the pool or in the garden

lovely pool

unfortunately the pool was being fixed

otherwise very relaxing atmosphere, everything spotless and lovely well maintained little pool

they arranged the american breakfast lovingly in the pool bar area in the morning

the pool is small but nice to cool off in, making for a nice little oasis in the city

our room was big with comfy beds and my friend really enjoyed the pool

the pool isn’t ready for go swim

very comfortable beds. clean shower with good pressure. beautiful pool and exterior sittings.

very nice, loved the pool!!

i got a room right off the pool which was a really nice pool

the pool, the landscaping, and the breakfast and service

also, the pool is a great feature to this hotel

kids really enjoyed the pool and the complimentary

breakfast earlier would nice.

maintained - fun if you have kids and they want to swim in a cartoon design area we were older traveling folks just wanted to be

room, great breakfast, low cost, with the water park included

no other food or alcoholic drinks available on site, we had to order in a pizza, we also missed breakfast as we were leaving early not recommended for adults without children

of 6 arrived for a one night stay to the hotel to go to the waterpark next door for saturday and sunday