friendly people! breakfast! room staff! pool and spa pool!!!

i requested a room in the back facing the pool and again did not get one

very clean and didn't look or smell like they needed to be upgraded, the staff was excellent, the pool was clean, the breakfast far exceeded my expectations

pool says that opens at 8am but the staff working on it wouldn’t let us in after 10 ish

i did not like that the pool closed so early. the kids would have loved to swim longer.

swimming pool was too small n not enough chairs to sit

pool was really dirty. as if it’s never cleaned out

the pool looked like it needed to be cleaned with the net, no biggy.

the pool wasnt open

pool didn't work

that we couldn't enjoy the pool.

pool really clean

beds and room where nice pool and spa where great

bad thing is that the pool is outside and not functioning, probably because of the time of year though

rooms where nice and clean the pool and good customer service

pool wasn't open but it was still warmish but nothing was bad

corner up past the pool for us to get the uhaul and trailer around to reach better parking but we made it

pool was close

pool

pool and the staff is awesome

the pool could have been little bit more clean

pool clean and a nice break from the heat

pool was closed

cant wait for the pool to be ready!

pool was dirty and had obviously not been maintained

location & pool

great location. clean pool.

the pool was open! wonderful staff!

pool needs work but that's okay since they are in process of getting everything back together and

it had a heated pool but outdoors

the pool was freezing

we went for the pool but it was closed

pool was clean and fuctioning

the pool wasnt working. that would have been a nice touch.

and now at the pool and loving

location staff pool room everything

pool was closed for maintenance the entire weekend my daughter and i were there.

the pool

not much, would of been nice if the pool was working and there was breakfast.

friendly staff and great pool

location pool

or credit cards with a chip i was told, and had to go back to my room to get a towel for the pool area

loved the pool and jacuzzi me and my family had a great time! also loved the breakfast:)

the pool was relaxing, staff made it quick and easy to check in, the room was comfortable and clean,

love the pool and hot tub

pool was so dirty we couldn’t get in it

no hot tub or heated pool

the pool is not heated but ok

the pool was green and smelled disgusting!

no shade at the pool.

the bathtub was clogged so we had to stand in a pool of water while we showered

pool was closed

pool looked like it needed a bit of maintenance and the water was cold, was hoping that their pool

pool was very dirty, we had an issue at home with our refrigerated air unit and we needed to find a

size of pool

pool, room service, friendly staff

only thing i did not like about the hotel is that the pool wasn't very clean

friendly staff. nice pool. great location

i like the pool and hot tub... i like the beds i like the room

that swimming pool was open

we enjoyed the heated pool

the swimming pool was very good and the service was good

great location! clean, comfortable rooms. heated pool was a plus! bistro and bar were amazing!!!

enjoyed the pool my grand daughter swam all day and head the best birthday ever

the small pool area is very nice

we couldn't use the swimming pool but that wasn't the hotels fault

we enjoy the restaurant and the pool was beautiful

peaceful and pool area was the best . fire by poolside

love the entire facility. great staff and wonderful pool.

customer service and pool

perfect room. super clean. the pool was awesome. very good breakfast.

i didn't use the pool, but there were others swimming in it, and it looked very nice

no trash cans outside the rooms or in the grassy area near the pool where there are two areas to sit with nice table and four chairs

pool was fun!

out door pool it was cold and windy and did not get to use it

pool was green.

the pool was easy to access and the breakfast had a good variety

pool was closed on a sunday and monday. totally understand needing to close for maintenance.

no heated pool and prepayment before checkin

there was a pool, laundry and a gym available for guests

the rooms are always very clean, the pool is a plus

very nice staff, clean and quiet. pool looked clean and breakfast looked good.

the pool closed @ 9. it should be open until 12

i appreciate the pool during the heat wave

liked. that the pool was refreshing and the break fast was nutritious.

easy to get to, the pool is indoor, and room was nice

the kids had a blast in the pool as well

the indoor jacuzzi and swimming pool was extremely relaxing and provided outstanding exercise and experience

they have a 5:30 kickback and their pool...

very clean, wonderful staff, room was upgraded with no extra cost! loved the pool and hot tub.

i enjoyed the pool and i like the way the second floor is.

great room, swimming pool and breakfast. friendly staff.

no pool

spacious room with view overlooking pool; convenience of frig/microwave/sink area; very kind, helpful & professional staff; nice pool

swimming pool had some leaves and dirt floating around in it but there was not a net available to try

charming, beautiful, pool area was beautiful. restaurnt breakfast was great.

the pool area and backyard are beautiful. room was clean and staff was extremely nice.

wonderful outdoor pool and whirlpool

great place! enjoyed everything! pool was awesome!

the pool was fun as well

of the employees was drunk in the pool making sexual advaces with his girlfriend my kids left the pool feeling very grossed

the pool area was lovely

nice staff- pool looked nice but didn’t get in. clean, big lobby

nice pool and garden area. would stay there again.

bed was wonderful pool was great also

swimming pool looked nice

the pool is situated in a private area that is away from the street and traffic, and is located behind

location next to utep and mesa street. close to downtown. quiet pool area. free parking.

the pool wasn’t heated

fully functional kitchen and beautiful pool

the pool was closed the first two days due to maintenance but that’s all

we would def. stay again. we are hoping the pool is open next time!

the pool was great for our kiddos and the room was very spacious

pool outside. we travelled in winter. lol

pool was out of service. no hangers in the room but staff was quick to bring us some.

the breakfast, the pool for my kids

also the pool is still closed and the breakfast was not it

breakfast pool closed

that the pool was not open

additionally the free breakfast & swimming pool was a

pool should be timely clean especially that it’s an outdoor and beside main hwy

pool water gets somewhat dirty due to the nearby highway

the pool hours and the water was super cold wish it had a hot tube

pool area noisy from traffic noise

there was no tiles for the swimming pool

pool was so cold there was no way to get in it even though it was so hot during the day

pool was by far the greatest part, the views of downtown from there are great

pool was outside and it was 60mph winds so could not enjoy the roof desk:(

pool and location. it's close to baseball stadium.

7th floor has nice gym, pool, and outdoor patio area with full serve bar and brick oven pizza

the pool was very dirty like outdated and chairs were put up and they looked ugly

pool nd the chill lounge terrence loved it coming back in the summer for sure when the waters

the swimming pool need to be more clean

pool was great in the morning and at night

pool was nice and heated

pool is a big plus

the pool was very relaxing with warm water. breakfast selection was great.

loved the pool

loved the pool and mamacitas restaurant

also the pool and hot tub were very nice and breakfast was delicious

the hotel was perfect for our large family; great use of space. awesome heated pool. comfy beds!

pool was beautiful

outdoor pool area was very nice

no major complaints at all-except our room keys did not work at the pool gates

swimming pool is too small

bartenders at rooftop bar next to pool were very friendly

we wish the pool was bigger but that s just our preference!

the swimming pool has no privacy, everyone and anyone walks by the swimming pool

lobby, bar, and pool are really beautiful

the only downfall was no pool. but overall i enjoyed my stay.

patio next to the bar inside with a pool table & multiple seating areas

there were no amenities like pool or rooftop or gym or anything though it has a bar and food for purchase

have liked to have been able to use a pool but it does have a nice outdoor area for events or casual use

was modern and clean staff kind and friendly, had on site bar with pool table and nice out door sitting area very relaxing

hotel has an awesome view of the organ mountains, we enjoyed a relaxing afternoon by the pool

pool needed to be cleaned

the pool was not open

out door pool was open

was disappointed because the pool was not operational

in el paso's heat, it was a relief to have the pool

there was a pool too - didn't have time to use it, but it looked good

the pool was in very bad shape.

nothing , but if i have to say just that wish was a indoor pool

room clean pool very clean breakfast was okay was upgraded to a better room at the same price we got into el

the pool and the area was very cool and relaxing

pool and was clean

the pool was smaller than expected but it was very clean.

pool too small very crowded on a hot summer day super hot hallways and elevator

breakfast was delicious! the pool was very clean

the price was great. the outdoor pool was clean and warm. the beds were comfortable.

it was a hot spring break and the pool was

your swimming pool is very clean

the pool and the staff were amazing

pool didn’t work

the pool was amazing my kid really enjoyed it.

to separate area, so many different variety of food and loved how there a gift shop and also a pool for the kids and adults, i liked how they also had a bar at the hotel to, will come back

the water slide, pool and wading fountain.

my room next to the pool was awesome my girls really enjoyed the day

did not use the pool since i did not stay long, just like stopping here when i go back and forth on interstate 10

the staff was wonderful and the hotel including rooms, pool, lobby etc are always clean

no microwave and the pool was not heated.

the pool, size of room, comfort & bar

pool is stained and the water was slime

we wanted to swim as the photos on the website made the pool look like it was a nice size for a 6 floor hotel

no,also my favorite was the pool and jacuzzi

the early pool and jacuzzi closing hour

it would be nice if they didn t close the inside/ outside pool that early or on the weekends anyway

what i dislike was that the indoor pool was infront of the main event

a more private room, being right near the pool was pretty busy traffic and a bit of noise.

pool was very big and clean with a pretty landscaping

the property was kept clean and the rooms were clean. great breakfast and pool area!

the pool was shaded in the afternoon and that was a good thing in really hot weather

the location & there pool/hot tub area was really nice

great breakfast, pool facilities, location, noon checkout and friendly staff were all amazing

pool room

location next to ft bliss, pool and bar with food available.

older hotel but was clean, staff was friendly and helpful. pool was fun for the grandson.

the pool

my kids loved the indoor/outdoor pool, our room had a beautiful view and the cleanliness of the hotel exceeded our expectations

pool water was super hot, more like a sauna

attempted to use the poop twice and both times the room card and pool card didn’t work

was a very beautiful hotel but the furniture was stained, the pool was cold, and we had a hard time getting breakfast

paying for our breakfast. not being able to use the pool after 2 attempts.

breakfast pretty good, the gym was accommodating and the pool looked refreshing even though we didn’t make it

the pool area was great

our room was close to the pool and outdoor area which are really nice as well

we got a pet friendly room and it was spotless, right next to the pool as well

liked that there was actual hot breakfast served, the pool was open for use, and the rooms were amazing for our family

amenities are superb pool, hot tub, huge patio with grills, comfy seating and a huge propane fire

nice staff. great pool!

clean and heated pool. satisfying breakfast and good coffee. spacious and clean rooms.

the kitchenette, the grill by the pool, free breakfast

beautiful pool; look forward to staying here in summer

i've had better service at cheaper hotels/ 5 star hotels; pool could be a bit cleaner

pool was cold and dirty

the pool water was not very clean.

to the wind, the pool umbrellas were removed

sunday morning we were going to swim but the pool was dirty and green tinted.

the pool heater was broken and they won't be fixing it

chairs & tables outside by the pool need to be cleaned better

cleanliness, staff was friendly. lobby was nice to lounge in. pool was perfect!

the pool and spa were nice.

pool was accessible and

excellent service! nice pool and hot tub as well...

clean and pool area was relaxing and also very clean

we enjoyed the hot tub out by the pool

the pool was great! and the room was a good size, plenty of space for my family.

great breakfast and coffee bar. enjoyed the pool. clean

the pool

clean rooms pool

more privacy the curtains didn't close had to pull them together and clip with a hair clip the pool closes way to early

rooms are very far away from the elevator and parking. gym was limited and birds in pool.

the outdoor pool could have been better cared for and honestly the building could have been designed better to

rooms are clean and great in size, and it seems to have a nice outside pool

nice pool with sun nice small fitness

260.00 dollars,no breakfast,no social hour free drinks, no garden. no heated pool.

pool was murky

pool area is really nice

pool did not look very inviting.

the fact that no full breakfast or pool and spa availability.

wish i would have had time to enjoy the pool and jacuzzi

pool & hottub is out of order

the rooms, pool area, and workout area were clean and ready to utilize

if i wasn't so tired, i would have loved to use the gym and pool facilities while i was here

the pool area is beautiful and relaxing by the fire pit was a very nice way to end the day

the pool was amazing.

beautiful indoor and outdoor pool

under renovations and thus no pool or hot tub

the pool is beautiful, clean and warm in the cold weather that i really like it