were only there for a night but the pool looked very nice and i liked that there was ample

pool and room customer service

staff was amazing place was very clean nice clean pool

the pool is nice and i thought the over all experience is nice

cooled off in the pool and it was nice

buatifull the pool

service at the pool was even worst, i would have to chase the waiter to try and get our order in

the pool is amazing for everyone

the pool was dirty, surprisingly. the food was very expensive.

pool need to be more clean

they lost our bags before we left for the airport and we were hence late, and at pool and restaurant service was slow or non-existent

the room,pool buffet etcp

view from our room was amazing and the pool was well maintained and very clean

the swimming pool

the servers at bar-restaurant & pool were wonderful and attentive

pool for young kids

it was nice the swim up pool was great and the beach

it is beach front and the pools and spa are nice and clean

the location the food is great the pool is great and water was great in the casino was fun

breakfast great ud83dude03 pool, casino,beach excellent

especially elvin the pool bartender and manuel

the pool is amazing

did not the pool or eat the breakfast

the pool was beautiful and the pool area was kept very clean

pool and hot tub looked great (although we didn't have time to use them)

the pool bar and grill staffed with friendly people who make great burgers & tropical drinks

it was fantastic, i loved the pool area. comfortable space

the pool was great with lounge chairs and umbrellas

the elevator could work better and the pool can be cleaned continuously.

walking to the beach and lots of good restaurants around walking distance as well, nice swimming pool and the staff very friendly

employee very nice the room excellent clean, and the pool beutiful

our flight out was very late at night, we were allowed to stay around the pool area until it was time to leave

never up early enough to enjoy breakfast, but the staff was exceptional, the room was clean, the pool was gorgeous and the location couldn't been better

the rooms were cleaned daily, the pool area was always tidy and staff were super friendly.

good pool

excellent pool and every day i smelled bleached clean floors

location clean, quiet, great staff helpful great pool bartender female

no real complaints. pool could have been bigger. no water or ice on my floor.

what i didn’t like was that there was so many fees, pool fees, etc.

the pool, rooms and staff were all fantastic

chose this hotel to stay because it had a kids pool area

the casino was nice, pool wonderful and i liked the location

the room, breakfast, and pool were great.

easy check in, valet parking, awesome breakfast, amazing pool and casino.

the breakfast was good, the pool area was nice and clean and they give out two free alcoholic drinks per person on certain days

location, excellent service from the staff, nice pool

location, pool

pool ( would have been nice if hot tub was heated) short walk to beach shuttle to vivo beach club

beautiful pool area too

pool area very nice, bryant at the restaurant a great server, friendly front desk staff,

the pool was everything you could hope for

location, clean, great friendly and helpful staff and good location, pool was big and very nice, nice beach area

the pool

the pool closes at 7 which is a bit early. thats my only complaint.

beach, beach bar, pool

loved the swim up bar in the pool as well as the convenience of bar service on the beach

pool was cool on roof but too small to really be useable

pool bar was awesome

front part under construction. the pool has no tile.

i was on 10th floor so i could just take the stairs to the pool and the restaurant bar

the pool more clean next time.

fantastic! staff was great! pool was amazing! beach across the street

pool area nice and well kept

pizza downstairs, pool & a restaurant with breakfast you can add to your room tab and take to go or eat downstairs,

the pool

great restaurant and pool area

the pool was amazing we had it to ourselves

restaurant activities the hotel was very clean organized friendly staff breakfast serving also pool was clean and well maintained i’ll definitely be back with my

everything excelent. friendly persons nice and clean room and pool.

pool was a nice size, i liked the breakfast provided daily, and all the staff were all very

the pool sucked

beautiful decor, pool area and rooms. staff was friendly and attentive. close to airport.

adult only. staff was great. pool was nice.

need more pool lounge chairs

was very pretty with a nice pool

level of traffic slippery marble floors and pool steps with no railing no elevators continental breakfast lacked variety and muffins were dry,

the vibes are immaculate, you feel like you are on vacation and from the pool to the beach everything was on point

there was a pool by our room but the bar at that pool was never open the 4 days we were there

cabanas by the main pool were well worth it

the room and the pool were amazing, and the beach was amazing too

absolutely beautiful stunning garden, very nice and clean pool/bar

pool areas can be better maintained

room accommodation and entire building facilities. pool was also excellent and kids friendly.

the pool and water slide for the kids

only thing that i see a little off was the prices of the store inside the hotel & pool bars, they are ridiculously expensive

pool did not seem as clean as i would have preferred and the jacuzzis were not hot, just like warm

there were three pool areas with multiple places to eat and drink both indoors and out

the pool area

a pool bar shouldn't have a better burger than your high end restaurant

have a pool cat

the pool and bar was awesome

we had balcony from our room thats over looked the pool and the ocean

my toddler enjoyed the wading pool

cute homey feell. it was very clean. the view of the pool and ocean was great

the pool is lovely

a large clean swimming pool, light breakfast, friendly staff

was a bit small, as was the pool, but we were prepared for this and it didn't negatively affect our stay

the pool was a nice bonus - it was very cool and refreshing

hotel was nice and really clean and the pool was nice and clean the room was so cozy and clean i would stay again

pool was small you pay for water bottle breakfast was terrible and not up to the expectation the

the cleanliness of the rooms and accessible features like the pool and coffee.

didn’t like much about the property, was truly let down by the pool and the size of the pool

didn’t like much about the property, was truly let down by the pool and the size of the pool

pool could be cleaner with a larger net to prevent excessive leaves from falling into the pool

pool could be nicer, also while the bathroom in my room was beautiful the shower in room 8 wasn't

i would have loved a heated pool. the pool being cold wasn’t a selling point for me.

didnt have a pool

plunge pool is kind of a joke

the pool, the decor, the tranquillity every single thing

the pool is a bit small

pool not a pool

my daughter s loved the pool and how close it was to the beach

within 10 to 15 minutes they had put us in a new room , right next to the pool and a balcony with a kitchen included

loved the pool although we didn t use it much due to how close we were to the beach

lovely interior, super clean, very nice pool

w meters)the pool spa is great but be careful the floor around it is very slippery got places to eat very close

nice rooms, nice pool, nice location. the staff was incredibly helpful and nice!

the pool was a bit warm beautiful accommodations at a great

you can hear people through the windows and what not or at the pool.

use of both was nice, pool@windchimes is small and only open to 6

the pool is heated

of the rooms and hotel,politeness of staff, the restaurant/breakfast availability,pool area,business centre (to do my check-in & print my boarding pass)

know it wasn't the hotels fault that the governor closed all hotel pools done because of covid 19, but it really sucks we couldn't use the beautiful pool

i pool was clean and so was the gym

the kids loved the pool area which had a waking pool, a pool and a hot tub

pool area

pool area and few nooks to gather

it has a small pool and lounge area in the back the breakfast was

we also used the spa-pool in the garden which is decorated with lush plants and makes it very tranquil

soaking pool and courtyard were beautiful and romantic

small pool but it s nice and also clean

the pool area was nice and always had clean towels available

rooftop pool was great / loved the yoga room

the pool area was wonderful

the pool was so serene and peaceful and it’s located in a great area with the beach and eateries

top pool and bar was amazing

enjoyed the breakfast buffet, the mountain view, staff are wonderful,the pool and the short distance to the beach is awsome

the staff was helpful and friendly, the rooms were so clean and spacious, the pool was great, the location was perfect really close to the beach, kioskos de luquillo, casino and

everything! pool, breakfast, room, etc.

the pool is nice

it would be very accommodating if you have umbrellas in the pool area and it would be super amazing if you had a spot for music and dancing

access to beach, kids play pool, hot tub, sauna and bar

pool for toddlers

staff, pool, quick access to the beach.2

pool area and beach was wonderful

floor/below has a view of palm trees and the pool

that the balcony door didn’t open, the tv was outdated and the pool was too cold to enjoy.

wish the shower at the pool had been working so that we could have minimized tracking sand into pool and/or back to room

the pool and room and close to the beach and shopping and dinning

we like that it is very walkable, the pool/hot tub area is beautiful, the staff is so friendly and accommodating, and the walgreens right

small pool

close to the beach, easy check in, good location, friendly staff, pool

great location. easy access to room and pool.

the pool is great too

the terrace and pool were nice also

the pool looked nice but i never used it

the beach, pool, and food is all right there

the pool bar employees service wasn’t top tier

while sitting at the adult the pool the staff kept asking to turn our speaker down even though it was literally just me and my

i loved the bright, airy entrance, and the pools were fantastic

multiple pools

i could leave a note of improvement it would only be a bigger pool for future projects, otherwise

the swimming pool was

in addition i didn’t like the fact that the pool and hot tub were at the holiday inn

pool needs be cleaned

love the pool and restaurant on property

rooftop pool and hot tub

the pool/ rooftop area was so picturesque and pretty

outdoor rooftop is amazing pool area very clean

the room, views, pool, staff and food were fantastic!

rooftop pool was extremely nice the staff was kind and very upbeat i will definitely visit

pool overlooking the ocean; great fitness facility; loved 1919 and stk

the pools were warm

the restaurants were really good, the pools and hot tub were well-kept and clean

great pool experience

staff majorie at ola and raul the pool clerk were amazing

nice pool, kind staff, great room

the rooftop pool is a bit small

kinda gave up the pool area to accommodate a rooftop restaurant

everything..the room... pool view. location ud83dudcaa

pool is small and restaurant is expensive

the pool overlooking the ocean is amazing.

rooms were clean, staff was freindly and helpful, and the pool deck was a great atmosphere

the way it looks on the inside, the outdoor area, the pool, the friendly staff, and the extremely comfortable bed

great food and pool

the staff to the room and the pool it was amazing

pool size

location was great. it was nice to drink by the pool.

there were no sitting at the pool and the comedor staff kept telling us that we couldn’t sit there

clean and cozy in which my damily & i were very pleased and happy with,my children loved the pool, my husband and i enjoyed the gym room

pool was a bit cold, no jacuzzi.

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

put that in the website so you don t book your room on those days also i did not like how the pool closed at 7 pm

pool is very small

love the rooftop pool, wow what a view, and great lighting at night

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use out of

i love the pool area and bar

very attentive and friendly, the pool was very cool

is fine but for someone like me how gets overstimulated very quickly i loved the calmness of our pool area and the option to sit in the multiple gazebos

pool options + being close to the beach

pool area was awesome as we used it while waiting for our room to be ready

the outdoor pool and connecting beach.

also at the pool they take your temperature and ask for your room number and name and you receive a wrist band

pool area was amazing! sat there at night to read a book after the pool closed.

there were a private beach and one swimming pool with a bar in it, another pool with salt water, a jacuzzi

room view, comfort, pool & bar pool, it's location, and pick up for excursions.

god exercising room and nice pool

i couldn't find anywhere to let dry the swimsuits after the pool because there was no balcony to let them hang under the sun

pool and gym were very clean and available for use

the swimming pool area was very nice area to relax, the had a bar and music playing, it made the stay a much

hotel was clean and spacious! loved the pool area! would 100% visit again!

rooftop pool very nice

pool closed.

infinity pool and the hotels casino were great.

nice infinity pool, sun deck on roof

pool area

the pool area is beautiful

the pool could be bigger but the view was superb

restaurants in walking distance pool area is really nice with bar and food beach is 18 minutes away walking or a uber is about 5

i love the scenery the pool on roof and the great amenities!

i loved the pool and the view from my room as well

i thought carpet in our room was a little old. food a bit pricey and drinks at pool to pricey.

covid precautions/beach/clean room/staff/pool/great location

great views, the best and safest private beach of any san juan hotel, rocks break waves, creates pool

the pool, the beach view.

swimming pools next to the beach were out of this world

the pool area had an event with a dj in place one night had an amazing time with drinks available in

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the pool is clean and not too warm, even in the summer

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and location was great too

the plunge pool was small but great to cool off after walking around all day