clean, comfortable, indoor and outdoor pool. friendly staff.

the limited hours for the pool and sauna facilities.

we loved the pool and sauna facilities

staff were fantastic they were helpful and friendly warm swimming pool and good size jacuzzi comfortable beds reasonable size rooms well places just off the highway

the area of the outdoor pool

the pool and fitness centre are great

much to offer onsite, arcade, pool, bowling, sauna, fitness room, restaurant and cafe

nothing i didn’t like. i did not see the pool.

the pool!

the amenities that were offered, arcade, laser tag, bowling, bar, pool etc

we also enjoyed the pool

pool area was the best

breakfast and swimming pool

enjoyed hte pool during the hot weather

amazing breakfast, beautiful pool

nice hotel. kids liked the pool

location with salt water pool & free breakfast plus spacious, comfortable suite & friendly

bed was to short the pool kid are not watched enought doing stuff they should not do

beautiful interior warm pool friendly staff excellent value for the money

everything was great. clean overall, friendly staff, wonderful bed/pillows, nice pool.

we enjoyed the salt water pool and the modern rooms the breakfast was so delicious

i wish i had checked out the gym and pool earlier

we liked the gym facility and the pool. easy access and clean.

fairly new hotel with ample parking, attentive staff, good breakfast and a warm pool

location. the pool.

pool area was clean and comfortable

full kitchen, buffet breakfast - cinnabon is a highlight, indoor pool, gym and laundry room

the size of the room and the swimming pool were amazing

did not even look at pool so cannot judge

the breakfast is fresh, rooms are clean and the pool was a great bonus

the pool was wonderful

reception was excellent. loved the pool and hot tub room was spacious, neat and very clean

they should have better signs to the pool area

how spacious the rooms were, the staff is great and the pool and hot tub is a plus!

the pool and hot tub were great

the pool was currently closed for renovation

pool was a bit cold.

pool area way too cold, shower off area water feel very cold, never did get warm

the pool should be open after 9pm! lol

was fantastic, bed was comfy, super clean, pool was awesome - we have a daughter in university now, and this is where we'll stay when we go to

pool water was a little too cold for the kids, compare to all our previous visits where the water

beds were comfortable room was clean and the pool was awesome

the room was amazing and the pool was perfect for kids of all ages

nice indoor pool and playground for kids. staff are so nice especially gautam.

the swimming pool is very good, my baby’s loved it

huge pool and breakfast is great

the pool was way too cold, i say that as a person who doesn't mind the cold

cleanroom good location , excellent breakfast,friendly staff,pool great

they have a pool though i didn't get the chance to use it, i checked it out though and it is nice

i really love the swimming pool will definitely come back next year :) staff here is very nice

swam in pool but never able to use hot tub

pool was nice for my grandson staff at desk very nice and helpful

the pool & jacuzzi area & how the staff & housekeeping were so helpful when i asked for things

the pool & hot tub are clean and wonderful despite being a little small

fun indoor pool and hot tub. clean room.

i liked the hotel staff and the pool. the price was right, would definitely be back.

the pool and relaxing beds

i liked the location. ialso liked the swimming pool and gym

i love the room and the staff plus the pool

little biting flues at the pool

beds were really comfortable, shower had good water pressure plus the indoor pool area was extremely cool with a bar just incase of a rainy day on your trip

pool was excellent, in a garden setting and with play area for the children's

so friendly and helpful the pool was also great and we loved the hot tubs we ordered both dinner and breakfast from the

loved that everything was in place regarding covid-19,we were able to enjoy the pool without any worry the pool attendant steve was great and very helpful ,everyone from front

great check in exprience, nice room, beautiful pool area, excellent on site restaurant

wave pool was great and my daughter enjoyed the quest so much

we loved the facility. water park was fun outside pool was nice.

there were 2 main walk in pools intended for little ones, a wave pool and a pool with slides

pool, room , arcade

would be great to have more recycle and compost in pool area

pool was a little small but still nice

the pool was smaaaaaaall

pool, cleanliness

swimming pool desk the room are ok location ok gym ok the bed very confortable

price was excellent and kids enjoyed the pool and

really maybe it’s just the pool area should have someone to monitor as there are some guests who acts so privileged at the

was right next to the pool so i was lucky no one used it that night or it would have been noisy

additionally, the pool serviceman exchanged kind words of guidance and advice in times when we needed it

breakfast was great and some time in the pool with family.

it was sick my son love the pool

the pool looked outdated well the bottom did.

pool open till 11pm, kids loved that

family hotel with pool included

i don't like it, it's the pool, the water is not hot

pool was great, arcade was fun

in my case i also had the possibility to use the swimming pool and the gym

my kids had a good time in the pool and in the hot tub

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

we enjoyed the pool and hot tub

we loved the look of the hotel and our view was great. the pool and hot tub were beautiful.

pool

liked the location, it was clean, tv channels we good, hot tub was great and pool, and the staff we friendly

everything. the room was very nice. top floor with a view. great staff. warm pool.

to the niagara falls pool service great clean rooms freshness at hotel everything is good

swimming pool was small.

pool facility wasn't ok

pool too busy and too much chlorine to enjoy swimming. no family/children’s channel on tv.

thing we didn't like we were in tower b and had to go over to tower a for the pool it was freezing outside maybe a walkway or something would help

, pool , our room with view of city all excellent, did not use the arcade but it brought back

no pool in tower b

the pool was extremely cold

was pretty bummed out to find out the pool and the nice part of the hotel was closed off and we had to stay in a not so nice area

pool area was a little rundown

water in the pool was cold, many things out of order.

good breakfast, pool, personal of course!!! and excellent place nearby the falls

pool was empty which was great. awesome location to the hill. definitely recommend.

pool was lovely well needed after a cold

has an indoor pool

only negative that i experienced were the plastic chairs around the pool area

pool...location

the swimming pool was cold, and the hot bath-tap was giving bubbles.

location cleaniness good oriental breakfast, hot tub sauna all indoor and swimming pool

on wrilpool were not working and the pool was a little cooled for in door

chair needs modernizing too heaven tpo pull and sit also no wheelchair door accesibility for pool door heavy to push open need updated

pool was very cold

outside pool was not opened yet

the pool

so nice to have an indoor and outdoor pool

indoor and outdoor pool

chlorine in pool water was very strong.

it also has connected indoor and outdoor pools which the kids enjoyed

pool chlorine was to strong for whats nessasary

location and pool for the kids

staff was great, pool and hottub super clean! i'd stay again

the pool was very warm and my kids had a blast swimming and going on the slide

we also used the pool while we were there

pool/hot tub, very clean & relaxing

the bathroom is huge and the pool is quite large

hot tub & pool

the pool was a nice bonus, the kids had a blast

hotel has a very nice pool and a sauna with nice clean rooms and a good breakfast

the pool was available for use and breakfast was brought to the room due to restrictions

the swimming pool was nice and water was just right for its warm temperature:) special mention to travis who was

pool hours from 9 am to 9 pm are good

breakfast pool housekeeping peaceful environment

nice pool, wifi and coffee pot in room

beds were so comfortable, pool was awesome and so clean, room was clean and 3 minutes from clifton

love having access to the pool and being able to walk everywhere we like to go

property was walking distance to everything. very nice warm pool. friendly staff.

pool location

had two day stay love the room very nice boutique hotel would love to come back once pool & restaurant are open currently beyond their control

lovely restaurant, cleanliness, and the pool.

the room was clean, the indoor pool had many lounge chairs, both inside and out, and the hotel was quiet at night

pool could be a bit warmer but it was all good

the swimming pool; a room

the pool was cold, and the wifi by the room was poor, but ill will give them 10/10

pool

heated indoor pool was really warm

i like everything the hotel pool location staff everything .

the outdoor pool was really nice and the balcony was large

is no pool right now

size of the room and pool

infinity pool with a fallsview was a plus too

pool needs reservation time to use was an inconvenience. sofa bed was not comfortable.

the infinity pool had the greatest view wouldn't stay anywhere else

room was great the staff was very helpful, hotel was very clean and pool area was clean and with lots of clean towels

great location nice pool and hot tub

did not have chance to use the pool this time but will next time

because the pool being right beside the lobby, it was a very strong smell of chlorine.

great staff, convenient location. clean facilities. pool and hot tub were also great

i guess if i had to pick something, the pool was closed for obvious reasons.

the pool was lovely and warm

absolutely beautiful clean great balcony overlooking pool breakfast area free parking

like fruit pancakes waffles muffins danish etc opener earlier longer like 6 or 7 til 10 also the pool should be open longer maybe 24 hrs for people to get swimming anytime during the day day and

noisey pool area

the pool and a jacuzzi are also great additions

pool and hot tub could use freshen up, pool shower not working

the pool area was nice

the sewing pool, not working

pool was quite cool and the whirlpools needed a refresh, it didn't stop us from enjoying either

you are left standing in a pool of water unless you hold the lever down with one foot while you stand with the other

location, breakfast, pool.

there is an indoor heated pool and jacuzzi in the building

loved the pool and hot tub and being able to book a timeslot so not worried other would enter

the rooms are clean, simple, parking is free, breakfast is free and the pool was great

the pool and spa was a bonus

clean and indoor pool

the continental breakfast was excellent, the pool clean.

good size jacuzzi and pool

comfortable beds..awesome breakfast. great staff and they have indoor pool also.

pool was nice- could have heat it up more

we loved the balcony privacy and the pool. overall a good experience

pool area needs to be clean and free of rust and too much bleach in hot tub

the swimming pool. very dirty pool

there is no pool smell in the breakfast room, those people must have a very sensitive sense of smell

the pool was wonderful and clean and well stocked with towels

no gym no swimming pool noisy air conditioner

working pool, no vending machines or a microwave in the room, they were not must haves but would have been

it was under renovation so the noise and there was no access to the pool

we really enjoyed the pool as well