pool hours not open early enough and no hot tub. no chocolate milk for breakfast.

the amenities offered, the pool, the gymn and the outdoor fire pits to have bobfires and keep warm and socialize

my kids loved the pool but i felt it was a little bit of a let down.

the only complaint i have is that there were no towels in the pool area.

honestly the pool wasn’t the cleanest but it wasn’t so bad you couldn’t swim in it.

the pool and hot tub were amazing.

didn’t use pool but it looked super nice

close to the freeway so easy on and off nice rooms with a good breakfast and nice pool hot tub

the pool and hot tub are a great addition

delish breakfast, pool and fitness center

wish the pool stayed open a little later.

pool

the hotel had an indoor pool and hot tub

snacks in the room, free breakfast, free cocktail hour, laundry on site, indoor pool, beautiful and modern lobby

pool closed at 10pm

no pool towels

the pool was so great!! and the staff was awesome as well

what you pay for then i would recommend this hotel, they had a bed, grab and go breakfast, and a pool, hotel was pretty basic

pool hot tub & the breakfast

that the pool and hot tub were closed, but we got to use their other facility and had a great time

the swimming pool was not open(again thank you covid)

great pool great service

pool closed.

the pool was closed do to remodeling

they are clean & friendly & efficient. they have a pool.

pool was clean and warm

location breakfast and pool & hot tub

comfortable bed and nice hot tub and indoor pool

the pool and hot tub were great

staff, the pool, the exceptional breakfast

the pool can be better ventilated.

our son really liked the pool

beautifully laid out, nice decor, large rooms with great amenities, awesome pool, love the ping pong table and card operated washer/dryer

i cut my toe badly in the pool area by the jacuzzi on a damaged steel water grate

very roomy, sparkling clean, beautiful pool and spa and very comfortable beds

pool did not have any towels and the fumes from the chlorine were more than i could bear

we had a room above the pool that was moldy smelling

upon calling the hotel the front desk to ask if the pool was open the woman was not so friendly and just made the call awkward

pool and hot tub

the room was a good size, bed was very comfortable and swimming pool temps were perfect

pool and breakfast

the pool & hot tub were nice

mold on the pool

swimming pool it does need some cleaning, had things on the bottom nothing that a pool vaccum couldn't

the pool and hot tub were clean and well maintained

location, nice stuffs, comfortable room, wonderful indoor pool and breafast, our family enjoy the stay in this hotel

was a hair in the pool because many people use it, which is good

clean, well-sized rooms, good room service, decent breakfast, decent amenities (pool, hot tub, gym), easy parking

modern look, awesome breakfast available each morning, and 24 hour pool and hot tub faciliites.

clean, cool with the ac, nice staff, 24 hour pool.

pool area for the family. staff were great

the indoor hot tub and pool were awesome, very clean

staff & ability to accommodate my motor home and my dogs âž ? the pool was open.

we always stay here since pool indoors, staff so nice, breakfast free, and never crowded.

the hotel was very clean, nice pool. staff were very helpful

amazing and i loved that the gym and pool were open 24 hours even though it's only 5 ft

24 hr pool, huge clean rooms, friendly staff

it was very nice and great location and we loved the 24 hour pool and spa

24 hr pool!

the staff was very friendly and accommodating. the pool was open 24/7 and the location was great

friendly staff, great warm pool, decent fitness room

pool area maintained

indoor pool was very hot in he summer and gym wasnt air conditioned.

and the pool was nice, clean and warm

pool deck and hot tub could use a little scrubbing

the pool had way to much chlorine, couldn’t get on the room without the eyes burning.

we loved the pool

the pool and exercise room

facilities were clean ,accessible parking lot, pool, gym, fireplace and breakfast

the pool and hot tub were the perfect temps

the pool and hot tub area were our favorites. and we loved the breakfast that was included!

enjoyed the indoor pool and spa

pool was a little small.

an indoor pool and modern workout room as well as reasonably priced laundry facilities made this hotel stay

the pool was to fool

convenient location, great and friendly staff, full kitchen, pool, gym. and breakfast.

i loved the location, the bed, and the indoor pool and hot tub!!

tile flooring surrounding the pool is definitely slippery when wet

the rooms were nice and spacious. the pool was clean and clear.

only thing i could complain about was the rudeness of the man when our time was up at the pool

my son loved the pool, in fact we were gone for two weeks and stayed in a lot of hotels, and this pool was his

would've loved for the pool to stay open later because we got in later than expected

the pool just seems like it might need to be fixed up abit

the pool was not open

comfy beds, suites were roomy, pool and hot tub clean, great room (libby) had plenty of seating and tables to have family dinner

i was just happy when the pool was open

more towels in pool area.

the breakfast was amazing and we had a blast in the pool

hot tub. swimming pool. the food for the most part.

the hotel is under renovation and the pool/ hot tub area is slated to be worked on soon

a pool table in the lobby

great value, comfy bed, games and pool table, indoor pool and hot tub

bed, hot tub, pool, pool table, cleanliness

only 1 pool table lol jk it was great. especially considering we went during covid season.

we liked that their was a pool table in the lobby

the pool was out of service at the time.

moment we walked in the door to the moment we walked out the door room service to the swimming pool and hot tub along with the complimentary breakfast it made for an outstanding wknd thank you

chemicals in hot tub/pool area

pool was cold

big pool / hot tub area that's open late

location of our room was so close to the pool, exercise room, entrance, and the bed was

indoor swimming pool and hot tub were perfect

great fitness workout room with treadmills, weights, bicycle and elliptical, wonderful indoor pool and spa, comfortable rooms and beds, friendly staff and 5 minutes to the fashion place mall

breakfast, indoor pool and print out of tv channels

pool was closed for repairs, person at check-in offered full refund in case if it is deal breaker

didn't get to use the pool/ hot tub as the time we had available it was always full

it had a nice pool with a lot of places to eat arond it

the pool and the breakfast, rooms were pretty large and a full kitchen.

the pool and hot tub were great

hot breakfast, evening reception/dinner with free beer and wine, clean pool and hot tub, attentive staff, very comfortable beds, full size fridges, lovely courtyard with

year round indoor pool, free breakfast, great location near lots of good options, free parking

clean and reasonable ( the room, pool, hot tub, the whole hotel

very clean, grandkids loved the pool and hot tub. breakfast was good!

nice pool and hot tub and hot breakfast (even during covid)

the pool is cold and the hot tub is too hot.

the pool in the spa the bottom is sharp and cut my leg.

pool and hot tub were very clean and well maintained

lighting was a little dim. wish the pool and hot tub had longer hours.

the pool was open and very nice to take advantage of

the pool water was green. i didn't want my grandkids swimming in it.

had to get a special code from the front desk for the wifi to work. the pool needed towels.

the hotel was amazing clean, the pool was awesome! worth your money. loved it!

we also enjoy the hot tub and the pool

large room with kitchen, breakfast, pool, and spa were fabulous

the pool was not very clean ud83dude15

no outdoor pool

pool area was clean but the bottom of the pool and around the edges were a little grimy

pool was a little dirty. but not here to swim.

the pool and outdoor fire pit. the rooms were beautiful and amazing!

loved the pool and hot tub

the customer service at the crystal inn is from a dying pool of ideologies surrounding restaurant and hotel management in which people actually took pride

room, pool, hot tub and buffet breakfast, i specially loved their apple cake and their blue berry cake in

room, pool and meals

love the pool and hot tub. dinner and breakfast our great.

need to monitor pool better kids diving in all the time

wish i would have had time to enjoy the pool

the pool was warmer than most

the pool and hot tub were great for the kids and the location made it perfect to get all the places we

pool had a little sand/dirt collected on the bottom in a few spots and could be filtered/cleaned

fabulous cinnabon rolls for breakfast. great pool for my kids. cozy bed. loved it!

advertises having a pool but pool is closed

size room, good breakfast, nice swimming pool, convenient location, nice staff

and pool use is by appointment

the front desk gentleman and cleaning lady were super nice to me! great pool and hot tub.

the pool closed

i checked in at 9:30pm and pool and hot tub was closed at 10pm the hot tub was the main reason i made the reservation to relax

brand new hotel! very nice pool and jacuzzi. breakfast was great!

or if you wanted to lay out the pools indoor, but the chairs are outdoor in the shade and facing the cars, it s not a great

the pool was nice even in the winter. the hot tub was closed. the room was nice and big.

the pool inside ok for cold weather but if you want to lay out it s in shade outside and again facing

kitchen facilities. shower. pool. lobby area

pool and hot tub - beds were very comfortable - breakfast options were great

the pool and laundry were an added bonus

great breakfast, clean rooms, clean pool area

scheduled pool was nice so we had it to ourselves

the pool was way over coordinated the fumes so bad the back door was propped open

we got to schedule a swim time and have the pool all to ourselves

our daughter had so much fun in the swimming pool as me and the wife loved the jacuzzi

nice hot tub and pool

staff wàs pleasant,pool and hot tub were great

rooms & bed were very comfortable. nice pool. friendly staff. quite & safe.

indoor swimming pool and spa

in my room was not the best the room smelled strongly of pool and the toilet paper was wet before we even used it

the pool was great for my little girl and had some fun toys she could play with

pool table location

the pool was closed. there was a table but no chairs in the room...

the pool was temporarily closed.

the pool was full but we couldn't use it.

the pool was small

swimming pool wasn't clean, warm or available until our second day

the pool area was immaculate, which says a lot

new facility. great pool.

friendly staff, great pool, great breakfast and the room was great

clean great breakfast pool was small and humid but kids had fun so it doesn’t matter

the staff, aesthetics, and pool/gym.

it was on the 3rd floor. the pool was closed and i couldn't find the gym.

friendly, and son loved the pool

indoor pool not good in summer or needs better ventilation

the pool and other fascilities were excellent

pool is on small side if you have lots of kids

great breakfast, spacious rooms, indoor pool

we also enjoyed the pool and hot tub

pool closes later at 11pm

many people at the pool ud83dude05ud83dude05ud83dude05ud83dude05but nothing that you can fix

everything was good here the pool the rooms the cleanliness and the staff.

was clean and the staff was very friendly the pool was also clean and i really appreciated

pool was also nice

pool, hot tub, clean room, refrigerator, coffee maker, breakfast was good, location, nice

pool and hot tub are well maintained

room layout was great and pool was very nice

walking distance from multiple restaurants, has a small fitness room and indoor pool

during covid, all protocols safely followed--even gym/pool sign up times

pool temperature was perfect, and wasn't strong with chlorine

pool and hot tub are great and you are surrounded by restaurants and other shops

room, very clean, friendly staff, clean swimming pool

comfortable beds, pool and hot tub

would be nice if the towels at the pool were a little bigger, but they were fully stocked every time i went for a swim

only coronavirus killed the pool area.

the pool was great for the kids the breakfast was really good and great

the indoor pool, and the location

they could have been more accommodating with the pool

from checking in , staying in, facilities, breakfast, housekeeping, pool, and checking out

pool

the pool could of been just a little bit warmer. enjoyed swimming anyway.

the pool and hot tub are terrific, and outside beyond the pool there's a fire pit and lounge set where

best hotel .. gool pool .. nice staff .. delicious breakfast!

only stayed at the hotel because of the pool/waterslide/splash pad

the pool

large, varied breakfast options available and a nicely equipped pool area

wanted an additional $25 to use the pool

kitchen room was clean nice, pool crowded but expected the water slide closed sucked we were looking forward to it but least

pool hours need to be longer, if not 24 hours.

my family loved the pool and the continental

the happy hour is awesome and the pool too

my two little ones enjoyed swimming and our room was not far from the pool

pool and hot tub were nice!

pool and weight room very nice

very clean, very good continental breakfast, two tvs in room, comfy beds, clear indoor pool

we liked the pool

the pool was closed

pool and gym were adequate

in door pool, free breakfast, fridge in room

even after soaking them in the cool pool water

is still a lot of water coming out of the faucet which fills the tub and youre standing in a pool of water

pool appointment thing sucked, but we understood why they did it that way

large room. nice pool. guest laundry. all the front desk employees were very helpful and kind.

indoor pool and whirlpool

beds are amazing and love the small kitchen and the pool and hot tub was amazing

everything was great, breakfast, pool, room and the staff

swimming pool area smelled and the breakfast in the morning was horrible

pool and hot tub

friendly staff. clean room. very clean pool. it was great.

we enjoyed the pool

the hours of the pool, for travelers the hours need to be extended

we got there there was a concern that the main pool was out of order

wasn’t bad at all, but it would have been nice to have more of a really shallow area in the pool for really young swimmers

pool towels.

breakfast, microwave access, pool

the pool and hot tub area was clean

i wish the pool hours were a bit longer, but other than that i have no complaints!

pool was warm

clean big room with super ac. nice pool and gym. tasty breakfast

pool and breakfast

clean, especially with covid- they limited use of the pool/patio to guests who reserved it and had breakfast in to-go bags

convenient location, nice staff, spacious rooms and the pool and spa was devine and kept clean

and we enjoyed the gym and the pool/hot tub

lower height, the advertised view, not the utilities on neighboring building,access to swimming pool

pool and hot tub were enjoyable

the continental breakfast was good, the pool and hot tub were enjoyable, and they had electric vehicle charging available

nice pool area

the pool area was dark and gloomy.

facilities (pool, media room, workout room, lobby) were all excellent

staff were courteous and truly interested in us. breakfast and pool amenities were top notch.

when you look out the window and there was way too many people in the hot tub in the swimming pool to even want to get in

was spacious pool and hot tub were great and were on the same floor we were on which made it very convenient

pool was indoor and supposed to be heated but was not very warm, could have been a little warmer

kids enjoyed the pool and the sitting area outside

own pillows and the hot tub was not really hot and they put to much chlorine burning my eyes the pool was ok

rooms are very quiet and pool facilities were clean and well sanitized

the included pool and hot tub were constantly available and clean

the pool 24 hrs

wish we would have had more time to check out the pool!

the pool is very nice

spacious room with comfortable beds. pool and other amenities were nice with 24 hr availability

pool was pretty chilly!

pool area was clean and kid friendly

the lobby is beautiful, staff are nice, and the pool runs to mid night

pool and spa was a little crowded at first.

loved all of it the rooms were nice, loved the pool and hot tub

good pool and spa

clean and comfortable great staff nice warm pool and spa

the pool wasnt too cold. big hot tub comfortable bed breakfast was good

staff were friendly and helpful, room is comfortable , breakfast very good , water in swimming pool

pool and sauna hours

the pretty inside pool was definitely a plus

i wish there was christmas lights on in the interior courtyard area with the pool

pool was colder than i would have liked

family friendly, pool was amazing, service was incredible

family had a great time swimming in the indoor pool and taking relaxing steam showers

loved the outdoor pool staff--they were friendly and if you needed anything, they were right there to make you happy

staurants, gift shop, seating areas, gym, pool, were amazing

pool, food in cafe, people

amazing pool

nice workout facility and indoor/outdoor pool

the pool/hot tub area was very nice and the gym had a good variety

cleanliness, staff, amenities(pool) great hot breakfast with large variety

the pool was not clean. maybe the water needs to be changed more regularly.

i really liked the breakfast included & the 24 hours pool/ exercise room availability

liked that the rooms were spacious, the coffee always available, the pool area open 24 hours, the evening cookies and milk, and it had the best breakfast offerings

24/7 pool and spa tops the list, but this was a great hotel stay.