pool was great and breakfast was amazing, nice staff . clean rooms.

pool was a little chilly to really enjoy it

pool a bit chilly, but kids didn't care

nice hotel right off exit but not beside hwy beautiful pool area rooms and breakfast area there was free bottled water and snacks when we arrived really

the pool was ok, but the spa/whirlpool area was a joke. not hot enough and jets were lame.

nice small swimming area indoors, gym area with a peleton and weights, pool table in lobby along with some flat screen tvs, there are some awesome little reading nooks in

the room the pool the activities the hospitality

an outside pool , hot tub has only inside pool 4feet deep.

wish we could have stayed longer to use the work-out room and pool

loved that there was a pool table in the lounge area with things to do for the kids while parents played

the pool was really big and the kids really enjoyed it

and pool were clean

the pool is a little chilly.

chlorine content in the pool was a little high i could smell it when i walked in but otherwise very

beds were comfortable and it has an indoor pool

was friendly, pool was great, rooms were amazing

clean, good food, nice pool

and quiet we had a jacuzzi suite and even tho the pool was outside out room it was still pretty quiet

pool turing the boys out before bed

nice water fountains and the courtyard pool was nice

indoor pool was a huge hit for my 3 grandkids

pool was good

nice pool

the pool is heated which is great but the room the pool is in is close to the same temp as outside

woman at the front desk was delightful, the room was spotless and the swimming pool was very clean

loved the pool. the room was very clean and beds were super comfortable.

super clean and pool and hot tub worked and were great

pool and hottub

the pool is nice water temperature and was empty during most of our stay so had a fun time with my

we love that there is a year around pool and hot tub

open bar ud83cudf78, restaurant, gym, pool, clean room and friendly staff.

no biggie but i enjoy a hot tub and this hotel only has a swimming pool

pool area needs improvement. but that's the only thing i noticed.

rooms are large and the heated pool is a bonus

the hot tub was used as a planter. the pool could use some improvements.

check in was good....breakfast was nice....pool was good

kids enjoyed the pool as kids do

the pool was nice, the staff was incredible. the place was very clean.

clean, indoor pool, automatic window shades, breakfast

it would be even better with a bigger pool & hot tub.

the pool is beautiful and so is the outside

- the outside area with heaters, the pool, the room, the staff was very friendly, i’ve never seen a hotel cleaner than this one

very clean, great customer service. nice pool

professional, facility pool and gym excellent, room clean and comfortable, easy access to internet, and easy access to

for pool you have to book a time slot for your family so it’s only you guys in there, i loved that,

pool was a little cold and when we booked our room we requested a check in time of 3:00-4:00am we

the pool was way too small n that is why got that particular hotel

the pool looked small and not very attractive

pool and no complimentary breakfast.

the carpet was soaking wet ny the window and air conditioner. and the pool was freezing.

pool could be bigger and warmer... so needs a hot tub

i didn't use the pool, but it looked clean

door keys would not open the pool

the pool was a little gross

pool was closed for maintenance and the lobby restroom was closed for cleaning (for 3 days

pool looked great but we arrived late and went to sleep with early u tenn visit the next

the pool was closed

nice large room, indoor pool and great variety at breakfast

the pool was closed.

pool was clean, room was clean, staff was friendly and prompt,

pool was a little small and cold.

everything, including the pool, was clean and appeared to be well-maintained

the pool was also extremely disappointing

loved it. great rooms and great pool!

was a peculiar musty smell to the pool area and the pool and hot tub water was a peculiar color

had our two grandchildren with us and they were so excited to use the pool

pool open until midnight

like the pool

pool area was dirty and needed updates.

was fine, pool was great, hot tub perfect and parking was close, safe and plenty available

provide free food(breakfast and dinner) and drinks (beverages of you choice), fitness center, pool and even a pantry shopping area

the kids loved the pool

the pool and hot tub were welcoming after a long days drive

the overpowering chlorine smell in the jacuzzi-pool area

pool closing at 10pm that was too early and now that i know that i wouldnt stay there with my cheer

old noisy aircon, pool out of use

the pool and hot tub were closed. it would have been nice to know in advance!

but the pool was nice

i was disappointed we couldn’t use the pool this time.

amazing breakfast . pool was very nice and perfect temperature .

the indoor pool was pretty cool in its temperature, so be forewarned

microwave (which is odd for the chain), the indoor pool is nice but unheated, we weren't aware that we had to call housekeeping to have our trash

pool

seems as if the hotel may have undergone a recent renovation, the pool and shower were very nice

we were able to socially-distance outside with friends & watch the kids in the pool at the same time

the pool was small and it was a little pricey

great gym and pool

the pool didn't work but hilton let us because embassy wasn't working but still enjoyed myself

we also liked the location of the hot tub set near but around the corner of the swimming pool to be somewhat secluded

staff, omelet bar for breakfast, complimentary snacks in the evening, comfortable bed, indoor pool and hot tub

pool wasn't heated (previous night, stayed at fairfield and was really nice (pool and more)

very clean and orderly, very nice staff. convenient location. great pool.

no indoor pool or spa

had called the day previous, before booking the hotel, to make sure that the pool was open as we really wanted to swim

pool was nice place was clean

took a dip in the pool to relax after 8 hours of driving

our room was close to the indoor pool and me my husband and grandkids love it. thank you so much

hotel has a small indoor pool

the pool was was enjoyed by our children

the inside pool was cool when you get there at dark time and you want a swim.

i wish the pool was outside

from the beds to the cleanliness, the pool to the showers

the room we stayed in was very clean as well as the pool

breakfast and pool

i were looking to stay an additional day in gatlinburg so we choose this facility because of the pool and the breakfast so we could just get up eat and go home that following day everything else

the pool had cooler water temps and chemicals were stronger than expected

the pool was awesome

everything was so amazing from the pool, to the breakfast, to the staff

the pool was a bit out dated and small.

pool is small for a hotel this large

very nice hotel. got food in the morning. nice pool and hot tub. over all very nice

my room key kept deactivating. and the pool was so strong of bleach.

location, pool/spa and breakfast

the pool and hot tube had too much chlorine. the chlorine was so strong it would make you choke.

off interstate 40, had great breakfast for the kids, and a pool

super friendly and updated. very clean and 24hr indoor pool.

24/7 hours for the pool and fitness center were a pleasant surprise

we loved the 24 hour swimming pool

the rooms were quiet and the pool stayed open really late!

the pool water was cold

pool was closed on saturday

the pool was awesome for my little one. it is very convenient to restaurants and stores.

the pool is great

great price,great staff, comfortable rooms, warm heated indoor pool and great location

the pool and we could take our big dog with us

pool could be bigger

size of pool was small

friendly staff, free breakfast, pool.

the fact that they had an indoor pool was extremely helpful due to the fact that i was traveling with my kids

the pool closing so early.

indoor pool

the pool temp needs to be higher . my kids love to swim but didn't last because it was cool.

nothing except the bed was so comfortable i fell asleep and missed using the pool...grrrrrr. lol

pool indoor and open till later in evening! very nice staff, sky at front desk was helpful!

the pool temperature could've been a bit warmer!

amazing stay. very clean, very friendly. nice pool facilities.

the room exceeded our expectations. pool was clean.

the pool and hot tub were nice too

it had a nice pool, though we didn’t use it

only thing we didn’t like was the hours of the pool closed too early