pool could have been a bit warmer

pool water was not clear

pool was no so clean

pool was heated at a very comfortable degree

the staff was very kind. the kids loved the pool.

my child enjoyed the pool very much and it is open late so that makes it even better

off immediately at checkout, had to go back in for one more thing and retrieve kids from pool and it was all shut down

free ev charger on site, nice pool with whirlpool. very good breakfeast with a lot of choice.

pool was great (overly chlorinated like every hotel pool

the pool and hot tube were lovely

swimming pool and room size.

staff, large entrance and rooms, pool and restaurant were good too, to name a few reasons

pool for the kids

large room, tasty buffet, quiet pool, complimentary coffee, bees and ballet.

i was expecting a larger pool but most people probably are not the swimmer that i am.

modern facilities with amenities ( pool, hot tub , adjacent restaurant) friendly great staff that make you feel at home (-) the other thing is due to covid 19 no pool or spa, no breakfast and no daily clean up in the (-)the pool is quite small but i enjoyed having access to it and the hot tub regardless (-) they finally have the jacuzzi and pool open so that s a nice bonus (-)on a thing, but would have like to have been able to use the pool (+) love the small hot tub, exercise room, and pool (+) the only thing is that the pool is not yet accessible but everything other than that is amazing (-)much chlorine in the pool(it was hard to swim and hurts our eyes) and the treadmill was out of (-)have no complaints other than next time we will remember our bathingsuits for the pool and hottub (+) the swimming pool and sauna were fantastic and the free coffee really please my

clearly pool/gym were not open and i think that would have made a difference

because shuttle bus was full got me a taxi no charge

only very small bar of soap for the sink and toilet paper roll almost empty upon check in

chop attached to the hotel is a great bonus, with great parking and an excellent room to stay in

very new and has amenities like an indoor pool and a nice gym

wish the curtains were black out so it blocked the lights more pool was too cold

pool , tv size , comfort of bed , size of room , kitchen

and pool for the kids

pool is nice and warm

woman who checked us in let us choose our room when she saw how excited my daughter was about the pool so we chose 1st floor and we ended up being right across the pool

the pool was fun for them to relax after long days of touring around in the heat

the pool could be more kid friendly

every time i need hot water, it was empty and i had to tell to staff . pool was small .

of covid you can only book a one hour time slot for the pool and it's first come first serve to book ahead of time

the pool was a little chilly

pool area was nice and clean, gym facilities were small but everything worked

breakfast pool rooms were beautiful

very clean, pool and gym very good

the swimming pool , the staff

staff were friendly, room was wonderful, pool was enjoyable, and the breakfast was great!

pool and gym is closed ! why not information for the website?

as far as the property, it’s nice to have a pool but the pool is very small

pool was too cold.

pool was under reno during our stay.

not a huge deal but during our stay pool was down for maintenance.

it has everything you need, cool swimming pool and gym, comfortable bed and sofa

•our kids loved the pool •staff are very

staff was friendly, pool was nice size, exercise room was packed with great equipment and most of all our room was

room design, the overall design of the hotel, pool, gym and breakfast

pool did not open u til 8am

parking pool

pool was small and dirty on the bottom cleaning staff were very rude not one that we pass were

pool area was much too hot

breakfast was good and pool was clean

the pool is only a very tiny and shallow pool. we chose not to use it after seeing the size.

pool was small and no hot tub

was looking for a whirl pool and sauna...

nice beds, pillows, washrooms, access to the pool for ♿, water fountains, cash machine, enough sitting area, outside and in

privacy breakfast the view bathroom robes the fridge t.v. pool am short i was able to swim

pool area was way too warm....more like a sauna. thus chlorine seemed to be too concentrated.

the pool was great and having the full kitchen is a major plus

the gym, the pool, the room. the service everything.

pool too cold.

kitchen in room, coffee and tea breakfast is fine nice little pool good bed

the pool had an unexpected shut down while we were there, so we didn’t get to use it

heated pool, comfortable beds, very clear

loved the space in the room, super clean, staff very friendly and thoughtful, the pool was great, breakfast included

hotel was spotless clean, very friendly staff & nice pool & gym.

my kids also enjoyed using the pool

enjoyed the pool with our 4 month old

pool , breakfast

booking a time for the pool was awesome, as the pool was a huge deal for my daughter and it made her stay special

pool being closed they should let you book a time for you and your family to swim.

the pool was great especially with little kids

amazing and kind staff. everything was clean, breakfast was good, pool was fun

pool area was very hot and stuffy

the beds were comfortable and the pool area was spacious and so clean

the pool wasn’t available to use and i think the gym could use more selection.

the pool and hot tub were excellent

the room and pool

we were able to use faculties (pool, gym) even though they have capacity restrictions

breakfast included, pool and very comfy beds.

rooms were super clean, the staff very friendly, and what i liked most was the pool because it has many windows around it and gets sun during the

pool and hot tub were a good

the pool was particularly good for a hotel pool - deeper and longer than usual.

pool

the pool was not heated

room was very nice as were the exercise room and pool

wish the pool was deeper

the hotel has an indoor pool and the water was fairly warm when we were there

clean rooms , the pool was very nice and the breakfast was amazing for complementary

the water in the pool was too cold.

large pool

pool was a little cold

great location fast check in cheap parking great staff clean nice pool absolutely recommending to

location, cleanliness, pool

allowed access to microwave, use of mezzanine for meetings, has swimming pool access, great customer service

pool. location. cleanliness. great experience.

fantastic pool and gym area. room was clean and had a nice view.

we got lots of use out of the pool and loved that we could walk to everything we wanted to see

always love their stay here - bonus pool and playroom, plus staff is very friendly when seeing them in the hallway

kitchenette, play room for kids, pool, great location and clean rooms

pool was not functional, my children made the choice of the property specifically because of the

or experienced except the inconvenience of the shower in the ladies section of the swimming pool changing area being out of action

i wish the pool was open all the time

your hotel has impressive game and arcade rooms, swimming pool, and workout facilities

downtown location, inddoor swimming pool

reached late and couldn t use the pool and game room we book the hotel for

location, friendly staff, pool was great and empty everytime i took my son in

the only pet peeve i had was the stores and the pool area closed a little too early so later night hours would be much

the pool water is a bit too cold

decor was a bit tired pool and hot tub water was cloudy

pool was refreshing after a day of exploring

great in-house amenities such as the pool, restaurant and starbucks

loved the pool

clean and have everything we need while stay, front desk was very friendly and promptly to help, pool was good and

pool and hot tub, spacious room, close to cheo for our daughters appointment.

gym and pool. clean and quiet accommodations.

beautiful renovated room, loved the whirlpool and pool!

getting to the outdoor pool

the salt water pool and hot tub were great, rooms are spacious, bed comfortable, jazz nightly in the bar with

the grounds, pools, gyms and surrounding area are top notch

indoor/outdoor pools/hot tubs and arcade were a huge hit with our kids

friendly staff, pools, cleanliness

clean, big room, pool for the kids and free breakfast. breakfast was better than expected.

little pool smell on 4th floor.

swimming is pool having blue under water lights at night time it would be great with dark hall lights

room, big tv, clean and updated bathroom, cold refrigerator, nice pool

pool hours are amazing it s open until 11:00 pm

liked queen beds instead of doubles and was disappointed to find out after we got there that the pool and gym were

pool area not conducive for kids. pretty blah. but clean.

the pool and hot tub are great, and there is a nice fitness center

too many children jumping in and out of the pool there should be swim times with no

loved the pool facilities

love the pool, the bedding and the soaps they use. the high tea at the restaurant is great

some areas (ie the pool area) seemed a bit tired but this really only added to the hotel’s historic charm

service is great and the hotel has good facilities, with three restaurants, a gym and pool

pool was cold, limited changing facilities noisy rooms at the front

loved the classic pool and the exercise facilities.

got the last two, thin towels at the pool

pool was closed

pool and hot tub awesome breakfast awesome a little pricy sooooo clean

we also enjoy the pool my son loves it and he really had fun

swiming pool and location

there were plenty of amenities and the pool was a

great room, gym and swimming pool.

pool water was too cold

the rooms are very spacious and the pool is great

nice pool and hot tub

my son was able to talk to them to be able to go to the pool

beds, close to restaurant, quiet, indoor pool with fairly warm water, close to gas station

friendly fun salt water pool welcoming friendly staff free parking restaurants close by fresh clean beds and towels early

the pool was too cold to enjoy

kids enjoyed the pool

pool area needs more chairs, towels to be available.

great indoor swimming pool (water at good temperature)

we enjoyed the heated pool

we had 3 rooms for 4 nights-really good value good a family and kids lived the pool

location, quality of the room, gym, pool, quality of food

very comfortable, clean room, great pool and gym on site

pool was closed

the pool is warm and big enough to swim

location, clean facility and room, pool, staff and bed

the kids loved the pool

customer service was excellent, the pool was awesome and staff was very sweet at breakfast !

pool close to city

the turkey sausage was surprisingly very good the pool water was at 86 degree farenheit

restaurant in hotel and pool

pool was lovely and clean, shower provided as were towels

the room was absolutely clean, the pool and the gym too

the room was clean and the buffet was great. pool was meh. too much chlorine

nice gym and pool

good gym and nice indoor pool and with covid means limited to one person or family per hour

pool

breakfast is great and the swimming pool is definitely the best part of the hotel

pool was out of service/renovations

the indoor pool its’s warm and really a big pool

it was great having the pool for kids when the weather was not good

we like everything specially the pool coz my daughter loved it

i will leave the pool and gym open 24 /7

the pool is to cold should be heated

if you have kids, there is a nice pool for them to play

swam in the pool, beautiful views, and super comfy beds

was not right with the refrigerator- as were checked in, i had to wipe pool of water on the floor in front off refrigerator

adult only pool area after dark

love the outdoor pool

also tje fact that the pool area has extended hours:

outdoor pool was a great surprise for us

staff were extraordinarily helpful: houekeeping, pool staff and conciergerie

we enjoy the big large room and the pool it was comfortable and quiet.

cold swimming pool

swimming pool

location and heated pool

rooms are very comfortable. lots of glasses. enjoyed the pool. breakfast was excellent.

the water in the swimmig pool was fantastic

the pool wasn’t very clean

the swimming pool was great, but for such a fancy hotel, a hot tub would have been a nice addition

pool was a bit cold

i wish there was a hot tub in the pool area other than that the place is great.

maybe leave the pool open to 11pmloki

we were surprised to find out there were both a pool and exercise facilities on site

swimming pool

maybe lounge chairs ( 1 or 2) in the pool area?

room did not have a safe box, so i had to carry my handbag all the time while going down to the pool and even to breakfast

the pool was excellent

pool is working as well as hot tub

great staff, quiet room, location, pool, hot or cold breakfast, plus checkout not till 12pm

hot tub was on the cold side but the girls enjoyed the pool

i didn’t like how the pool was unavailable