room was comfortable staff was helpful but the pool was unavailable and no cups in the bathroom

cold pool

the room were very nice and the indoor pool was a plus.

there was a beautiful indoor pool but the water was too cold to swim in

quoted a $30 pet fee on phone. charged $75 pet fee when checking in. pool closed due to remodel.

was great,my family enjoyed the pool and the gym

pool is on the smaller side but still very nice

pool just a little cold but was good

the pool was clean, with fresh towels

hair all around pool ..: yuck. lack of towels

gym is 24hours but pool is not.

pool was very relaxing

pool hours. we unfortunately missed the pool.

clean & it had a nice breakfast & pool.

that we had to ask to be let into pool and then could not get out the lock wasn’t working

the pool door slamming

pool was cold,was expecting warmer for an indoor pool.

was very nice pool was warm and the breakfast was great

only thing i didn't like was the fact that the pool was not open but i know that's due to the pandemic and that is a personal preference for each

the ceiling in the pool area needed some work.

maybe they should have better customer service as they could have turned the heater on in the pool

clean, comfortable rooms. friendly staff. nice breakfast buffet. nice indoor pool.

bed comfortable! toiletries & coffee in room. breakfast included & the pool! ☺️

pool was cold room and they wouldn't turn heat on and the first room smelled like a gym locker room

it was only about 10 minutes away from the falls and had a nice pool.

great staff, nice pool area and good hot breakfast

pool was really nice with the temperature at about 80 degrees

the pool should be more clean.

i would’ve liked for the pool to be open.

grandchildren were utterly taken by the staff and the very clean pool

pool and jacuzzi is nice

clean rooms, clean and warm pool, hot breakfast

pool and hot tub were not crowded, clear, sparkling and warm

the room was very comfotable, the pool and hot tub area was impeccable

pool and breakfast, very nice staff.

on a weekend where there was a big bus of people staying for something so the lobby and swimming pool were packed

the staff was very friendly it was close to where we had to go. and our girls loves the pool!

location,breakfast and pool

honest i would not change anything about my visit we had a blast the hotel is very clean even the pool and public

the pool

heated pool was not very warm and the surface was a little slippery

cold hallway was terrible when i went to the pool and came from the pool to cold i’m sick today from

nice behaviour swimming pool for kidz good breakfast lovely location

running in and out of the pool and the floor were completely soked and very slippery

it was nice and quiet, the pool was big.

nice gym room and pool

pool seemed very dirty

only thing pool have a lot chlorine my eyes were burning but everything was perfect room,breakfast

pool was crowded by unsupervised children who were throwing footballs and running around

it had a nice pool

the pool was very small and shallow, but this wouldn't be a deal breaker.

the pool was great and had plenty of towels

pool wasnt heated

from the check in, to the room, to the pool, to the breakfast to the check out was amazing

very quiet, well taken care of (is only about 2 years old), wonderful breakfast (included), pool, is all no-smoking, good location for us, free parking, access is by room key to doors and

i enjoyed the pool and hot tub.

the pool

really liked the fitness center and pool

the pool area looked nice

the pool and hot tub were closed (the hot tub was practically black) - this wasn’t noted on any 3rd

liked the friendly staff, the big rooms, indoor pool, and the hot coffee/chocolate available throughout the day

my kids love the pool and the breakfast

oh the pool was a little cool

(minimum must have an indoor pool

nice pool but management had to unlock for access. good breakfast.

the pool had an extreme amount of chlorine

the indoor pool was great for kids breakfast was free and decent start to each day

the room was very nice ud83dude42 pool was very nice ud83dude42.

breakfast was very nice!! pool area very clean

the room was very clean and the pool was relaxing

the entrance on one end of the hotel as well as in the pool area

i liked the room itself, the pool was very nice and heated.

the pool smells a lot bleach .

pool hours are until 11 pm and some guests were rude and very loud outside the pool patio area

didn’t like that the pool windows were not tinted so at night you could see right into the room

best pool me & my family ever got in great water temp very comfortable beds .

the size of the pool was very small.

this time we made use of the pool and was great that it didn't have an overload of chlorine

the indoor pool is very small.

didn't even look at the pool. can't rate it.

location was great for visiting a student at university of buffalo. pool area nice, clean rooms.

rooms clean, staff pleasant, pool hot tub!

close to the university, rooms are comfortable, my daughter was extremely excited about the pool and hot tub

service - nice, clean, spacious rooms and a great indoor pool and hot tub

pool and gym

have a bar for those who like that so it’s a win win for all plus the property has a good size pool as well

the pool was a little cloudy and could have had a few pucks /treatment put

the pool room with all the other games was a great way to keep my kids entertained while at the hotel

to small of a pool

the pool was very cold

the concierge lounge and the pools

kids liked the pool and it was convenient to get to all the attractions

the pool looked nice, although we didn t get a chance to try it out

outdoor pool was dirty

front desk staff and pool.

didn’t like the hours of the pool

with amenities to make the stay even more enjoyable - basketball, grills, fire pit, hot tub and pool

the pool and hot tub are fantastic.

the gym had a nice selection of equiopment and the pool/hot tub were also nice

around swimming pool wasn't enough clean.

the hot tub and indoor pool was a great way to start and end the day.

amazing staff nice pool and spa washing machines good location

pool not available.

the pool or the hot tub was out of service.

key worked for room but not for pool or outdoor patio reentrance

all was great...pool. jacuzzi, hot breakfast, nice room, convenient location.

in-door pool with the hot tub is the best

pool was closed for maintenance.

i would suggest is cleaning the pool and area around it after the remodel

pool area a little dark and patrons kids out of control

nice room with whirlpool

employees here are great. pool wasn't freezing. very nice hotel

my grand kids loved the pool and spa

warmer pool and hot tub. location to my family is excellent.

i wish i had a longer stay to be able to use the pool

my family loved the pool

indoor pool was freezing

rooms were beautifully updated, the pool was open til midnight, and the covered parking was great

the pool was perfect for me and for my grandchildren who are at different ability levels

heated pool was cold

we didn't like that the pool wasn't open 24hrs

the fitness and pool room was amazing. large, spacious room.

for relaxing, texts from staff asking if we were satisfied showed concern for our happiness, pool area clean beautiful

the hotel did a great job with the pool/fitness area

pool and spa were great

a swimming pool has been under renovation. no promises when the project is completed.

had great amenities including workout room, pool, second floor, outdoor deck with use of barbecue and wonderful breakfast

and the pool was on the colder side

the pool was wonderful and clean and well stocked with towels

the elevator button is not efficient on the second floor where the pool and the gym is

would have been nice to have a hot tub in the pool area

swimming pool too small.

pool was much smaller than in the picture. breakfast was ok although choices were limited.

that the pool and gym was closed but that's due to the covid 19 pandemic so it's not the hotels fault

staff members were nice, and helpful. pool was open and clean.

the pool and work out room was great

enjoyed the fitness center and pool but it was quite cold

pool and included breakfast were both wonderful

the pool deck was extremely slippery and a bit on the smaller side.

location pool cleanliness and staff

pool could've been warmer

the pool was too cold for me, but i'm a wimp.

pool was wonderfully warm

the pool was open, warm and clean

location, beds, breakfast, staff, cleanliness, pool... everything was absolutely amazing.

great views from any room and the pool was very clean and nicely done

are super clean, and very accommodating has 5 different restaurants on site, a spa, heated pool, and 2 jacuzzi hot tubes and the on site casino was the icing on of the cake definitely

the spa, pool, the concert event and food were excellent!

rooms are beautiful, love the pool & hot tub and the casino is fun.

we enjoyed the pool with our 9 year old son

they have an indoor pool, is clean good restaurants around this area

the hotel was clean and comfortable, the pool was great and the game's lounge was really fun

the pool, rooms and breakfast

breakfast included- pool great, excellent hours.

free gym and pool what more you need

my kids enjoyed the pool and the delicious cookies was a plus

pool, staff, and restaurant were all on point even for a weekday

pool was great to

view on the river + great heated swimming pool

we loved the exercise and pool area

this is my 2nd time staying at this location. clean friendly staff, nice pool, great breakfast.

the pool and fitness rooms looked great (did not have the opportunity to use them)

pool very crowded for still in covid but not sure if there was a limit of number of people or if it

room was clean and under normal (not covid) circumstances there would have been great amenities - pool gym, games area, etc

loved the pool table and fussball table in the lobby

parking was easy and the pool was nice

the pool needed cleaned, it had some green algae mold looking stuff near the ladder in deep end

longer pool hours - bar inside

pool area

location and the pool area

and big room, gym (water dispenser), pool, use of washing machine and tumble dryer (free of charge)

swimming pool vary cold

concierge was helpful, pool open until 11pm- free parking, fridge and micro in

we also enjoyed the swimming pool

hotel was great for the price, nice indoor swimming pool, friendly staff, well maintained

very clean very friendly staff we had a great time nice smoking room and bar and pool nice hot tub and it worksvery clean very friendly staff we had a great time nice smoking room

pool by the outside windows

and i always try to stay here it's close to everything the staff is great and we love the pool area

breakfast and pool was extra good

the pool and hot tub were very nice and well maintained

pool water was too cold for me!!!

the open space around the pool and checking was spectacular

pool is like in lobby area it was kind of strange but not a turn away.

we liked everything but but the indoor pool seemed to be too out in the open.

staff, clean room, pool, breakfast was great

had a nice swim in the pool

location i even used the pool although i did have to request pool towels but they brought them right away

we had fun in the pool and they never ran out of towels

pool could be a bit warmer but was still great

the kids enjoyed the pool but it was a lil too chilly for the adults lol