reasonable pet fee and room rates

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room - but we had seen other staff coming from them

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

no laundry bag in room

my little girl felt like a tiny vip on her way to the pool each trip downstairs

2 restaurants at the hotel and a pool

pool was huge and the children couldn t live with out it

the view and the pool

indoor swimming pool.

we did use the pool and it was very nice with towels readily available

the pool is ice cold. no heat whatsoever.

i wish the pool was warmer. a little on the cold side for me.

would've loved a whirlpool, rather than just a pool

pool and no hot tub

guy that worked the front desk was rude about the pool being closed

the pool could ve been cleaner

pool was great breakfast was amazing

staff and clean rooms the fire alarm went off at 4 am but there was an electrical fire in the pool room so i m glad they went off

breakfast was great! room was spacy! pool was nice!

pool

the pool

would think a hotel of this level would have a nicer pool area with a hot tube

pool warm enough to swim

the indoor pool was a bit cold; my daughter still swam but it ws too cold for me.

room clean/ breakfast service still great although modified/ kids loved the pool

the pool isn’t anything i could use for exercise

the pool was smaller than we thought it would be but our family of five still had a great time playing

pool open and great

only thing i could say i didn't like was the absence of changing facilities in the pool area

only complaint is that the pool is only 3

the pool was great ud83dudc4d good coffee and good breakfast

friendly staff, cleanliness, large windows in breakfast area and the layout, pool table, and a pool

was looking forward to using the pool tables, only to find out that there was none that i seen

the pool was excellent and our room was so cozy and provided everything we could possibly

pool table was free

loved the decor, pool table and friendly staff! amazing location! late checkout is a nice bonus!

the pool table and outdoor life sized jenga was alot of fun!

we had a great time at the aquarium and the pool, gym, and surrounding amenities were above expectations

kids swam in the pool

got to sleep in with peace and quite and i got to work out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice inside the building as

pool temp and pool area was freezing

i took my kids out the pool and went back to our room

pool water was very cold. didn't offer free breakfast.

pool wasn t heated so it was kinda pointless and they should definitely tell you that you have to

pool was chilly.

the pool was clean and was relaxing

the kids loved the pool

was very clean, they pool was nice

the rooms, pool and staff!

the pool wonderful to enjoy and the rooms were excellent

the customer service (tyler was awesome), room was exceptional, breakfast, pool,

the pool is small/ the decor of the room was very generic

the pool was open, thank goodness

cleanliness, full hot breakfast, pool area, staff was so helpful and friendly.

great breakfast and cleanest pool ever

pool was a little murky but when we stayed there was a ton of kids so that is to be expected

very clean and comfortable. staff was very nice. pool very clean.

door pool samsung flat screen the breakfast the popcorn in the dining area omg i loved my stay keep up

the pool was nice and clean and i love that it open literally all day

and the pool area was private and fun

the pool was open

the pool wasn’t open due to the covid 19 so the kids were a little sad .

exceptionally clean! immaculate pool area! friendly staff!

the pool and fitness rooms were more than adequate and sparkled

my great grandson loved the pool

dislike was how cold the pool was

the hotel was great , but the kids were upset the pool was out of order.

pool's great room was clean and comfortable

could use bigger and more towels at pool. ok for small children but not adults.

swimming pool water pretty cold

the food was awesome and the pool was a huge hit with my children

very nice large pool

pool opened at 5am

the location is great. beautiful atmosphere. friendly staff. pool was awesome

we enjoyed everything. the rooms were clean. the pool was a nice size.

pool temp was too cold

the pool was awesome and it was clean from the looks of it ud83dudc4c i definitely recommend

clean, spacious room. pool had warm water. 8 minute drive to newport aquarium

everything was great! i loved the pool. the food was great! and the rooms were beautiful!

to covid precautions, pool and fitness center were closed and did not have hot breakfast

the heated pool and the room was nice

the pool

the fact that the pool was not open due to covid-19.

24 hr pool. too many kids to wanna swim

pool & gym were great! breakfast enjoyable. good location.

small pool, could improve hot breakfast food quality.

it was new, clean; we liked the pool and gym

usually when i travel there is no pool or it’s closed

very respectful staff ,clean rooms,nice breakfast and an amazing pool

easy to check in. rooms clean. pool was clean.

or go swimming in the clear water cool temp pool

pool looked

the entire facility was clean, staff helpful and friendly, good breakfast variety for all, great pool, and the location close to restaurants, shopping and attractions

a lot of parking , says heated pool but the pool was not heated , was a little sad about that because i looked forward to taking a

i wish the pool was heated more and i would have loved a hot tub to be there

the pool was closed after i asked them a couple of days prior to coming to the hotel and they said it

the indoor pool was not heated. it was snowing outside and the indoor pool was freezing too

pool was chilly but clean with lots of towels

only thing that i didn't like was that the pool was not open

so glad the pool was open, reservations required but open

thought out to maximize space and privacy and was very quiet even on the first floor close to the pool

the pool was too small and the water was very cloudy

nice breakfast, the pool and exercise room. room was spacious beds were comfortable.

the pool and hot tub were a bit small but i sill would go and stay there again

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

we enjoyed the pool and the delicious breakfast

was very clean the breakfast food was good and the staff was very attentive to cleanliness the pool was

the pool is nice too but a smidge

comfortable beds, nice pool, good breakfast.

it even has an indoor pool and jacuzzi

very clean great pool nice staff family friendly

very clean and nice. nice bathrooms and my child loved the pool.

great pool and hot tub

pool looked clean, but the hot tub water was brown ud83dude41

pool had too much chlorine. caused a rash on my grandson

indoor pool

the pool was a nice size for our family and friends

the pool was refreshing after a long day of flying and driving

friendly service, great clean modern rooms, the cheap price, the heated pool, the delicious breakfasts, and last but not least the convenient location close to many great

the breakfast was awesome, and the kids loved the pool.

the kids loved the pool

the heated pool was cold

friendly staff , breakfast was good. kids loved the pool liked it all

the swimming pool had to be closed due to the coronavirus

cleanliness, pool

pool and work-out room comfortable

the lobby decor, the pool, the cookies

bar and the pool were closed.

like that, i'd click on some joint with 1 star whose publicity picture included an empty swimming pool and a few plastic pink flamingos

we took advantage of the pool, which was nice

nice pool and staff very clean

pool needed cleaning. not enough tables/chairs for breakfast.

we especially like the face the pool area was open until midnight

said there was a indoor pool

clean, bed was extra comfortable, pool was nice, pet friendly

the pool was fantastic and we appreciated the reservation schedule that they kept

pool was cold

the indoor pool

super clean, great amenities such as pool and continental breakfast, room was fabulous

pool was very nice

we went to the pool, and it was one of the nicest pools i've been in at a hotel

the pool was closed

kids enjoyed the pool

for one, the pool was closed the entire time which is disappointing to the kids who were super excited to swim

the indoor pool was an added bonus

pool isn’t big enough.

the pool area was great

loved the breakfast, the pool, location of our room, the way the hotel looked, how fresh the room smelled

pool was clean & had nice seating for those not swimming

pool area rooms are nice breakfast could be updated but still very good

the pool and hot tub were perfect for playing with our daughter

free breakfast, free dinner/drinks mon-thur, large rooms, great pool, clean, good location

the pool abs jacuzzi was great

has nice pool and hot tub

the staff were very kind and helpful, the amenities were plentiful, the pool was relaxing, and pretty much anything you would need is within walking distance or a very

pool was small but that's okay. everything else was amazing!

the “heated” pool could have been a tad warmer.

pool isn’t heated so it was a little chilly

kids loved the pool

the price was right and the pool was great for the kids

pool felt like a private pool

breakfast was good, okay pool was good could have been heated.

pool, fitness center

indoor pool

the pool area was really nice the kids loved it .

the pool area is awesome and the hot tub was above board

the pool and hot tub are clean and temperature controlled

nice swimming pool and game room

rooms were nice and the pool was great

indoor pool was great but quite crowded.

beautiful hotel kitchen and bar till midnight pool and hot tub till 10 rooms were great

the hot tub/pool area was really nice, and having the restaurant on site was a bonus

the pool was clean

i loved the pool and the hot tub, and the food was great

furniture was very dusty and floor in swimming pool was dirty

pool was small and had chipped paint on the bottom

pool area was just so so

the pool was a little chilly!

at first it was a problem with the pool being closed on our first day

the kids loved the pool

the pool was a little small but still nice

pool was clean

the pool and the bed the bathroom was nice the rooms smiled all new and the staff was great

the pool room was so potent with chlorine it was almost unbearable.

very nice pool, clean rooms, clean lobby

we could’ve used more pool towels.

pool seemed to have a lot of things/ stuff floating in it like it hadn’t been cleaned from the

breakfast was exceptional

breakfast area was well kept very clean

the pool was out of order

pool a little small but fun. wifi didn't work well in our room.

the pool was too cold

but the downside was the pool was too cold

the pool was on the small side and was a max depth of 4 feet deep

pool was busy with families

huge suite rooms, amazing breakfast selection, good functional gym

clean and great breakfast.

breakfast meat over cooked and boiled eggs needs to be warmed before serving

rooms are very nice and clean. great breakfast as well.

didn't have the complimentary breakfast so can't comment on that

the breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

easy access, very clean, complimentary breakfast.

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

limited breakfast

quickly breakfast was replenished with the amount of guests eating

pool was closed a couple nights

the pool was super small!

the pool was nice and warm!

room was huge and my daughter had a blast in the pool

small pool