pool was not open and it was advertised that it was open

the pool was warm

location - great value, indoor pool (a win for the grandkids) friendly staff especially angelo - he greets everyone makes you feel

pool, hot tub, and workout rooms clean

nice pool and spa

this location was perfect - space to park, close to lots of food options (range diner), pool and hot tub were well used (+) we enjoyed the pool and hot tub (-)only disappointment was the cold water of the indoor pool . i couldn't get in past my feet. (+)had s swimming pool and gym, location was where we wanted to be (+)pool was super clean. breakfast was top tier (+)breakfast and the pool (-)noisy children in pool (+) the pool was indoors, functional, and clean (-)water in the pool was too hot (+)nice location and it s so clean the staff are awesome great exercises room and beautiful clean pool (-)pool just 4

was a homeless man that pooped up behind a fence in the parking lot later at night when we were unloading our bags from our vehicle

supply a dirty laundry bag.

odd location had difficulty finding the entrance to the parking lot from the main street

was confusing at times trying to get into the parking area because of the way the city streets were laid out

indoor pool is very nice. the room is spacious. the bed is very comfortable.

the pool and hot tub were very nice

pool closed

the lady at the front desk needs to be a little nicer. the pool could be a little warmer

the pool was nice

was a little high considering that there is no extras right now like pool, hot tub, breakfast, etc

housekeeping staff, made up the room every day, good rate, very well designed rooms, great pool

the pool was really cold

bigger pool would be nice.

the rooms were spacious and very clean. the pool was also very clean

nice spa and heated pool

great pool

was very nice, the rooms were clean, the breakfast was awesome, & we had loads of fun at the pool

the pool

no room service for food or housekeeping purposes and pool closed

the pool and spa is open 24 hours a day

there is an indoor pool and a hot tub

the pool needed to be cleaned

pool was closed and elevator broke

large rooms, free breakfast, free laundry, and pool stays open all night!

indoor pool and hot tub was working and breakfast great for continental breakfast

the pool and jacuzzi

very clean pool and spa both very clean

a very quiet pet friendly hotel, parking is great, the pool is amazing and warm, breakfast is great

indoor pool was great feature

indoor pool is a bit small.

small pool

the pool water was not clean (brownish color) and the pool was much smaller than appeared in the photos

we also used the pool and it was all around great

the pool is open but limited and you have to go ask the front desk to let you inside the pool because

location, safe area, beautiful indoor pool area and courtyard, and very nice, clean, comfortable rooms

they even have a fitness center and an indoor pool too right next to the garden

pool had to be accessed through outside location

24 hr services like the pool and fitness room

the pool and it was close to sandia casino..

room was nice and clean, swimming pool was great.

tho we could not experience breakfast room service or the pool we loved it

t the hotels fault, it was disappointing not being able to use the pool or hotel amenities and having to ask for stuff they are not able to put in

the pool was not quite as clean as i thought it should be

no i've or vending machines. was unable to use the fitness area or pool due to this covid stuff.

rooms very clean, enjoyed the indoor pool and hot tub

they allowed my grandchildren to visit with me there and offered to let them swim in the pool

the pool was warm,super clean, and so was the jacuzzi

wanted to go swimming at 9am because that sunday we we're leaving, she was so nice to open the pool for us an house early

the comfort of the hotel and my kids really enjoyed the pool and hot tub.

the pool closed early so we didnt get to swim, my kids were so disappointed that it was closed so we

also due to construction, the pool is closed until august 30 (of 2019)

hotel was nice room and pool were nice bed was comfy

the room came with a kitchen very spacious. loved the indoor heated pool.

the warm pool, the tv service

my kids enjoy the pool when they are with us, especially our great granddaughter who also thinks room service is

the pool area was too cold for me.

the check in process was easy. the pool was nice.

the pool was a little small but overall it wasn't bad.

clean, accessible from airport. enjoyed the pool

very nice pool and hot tub

the pool needed to be cleaned

i loved the pool and hot tub being open! our check in person was very helpful and friendly.

the design of the hotel. staff was super friendly and helpful. pool was great

complementary breakfast or hot tub/pool or bar die to covid

pool and hot tub were great

pool area

pool/spa is perfect

i liked how the hot tub and swimming pool was available

also one thing that needs attention is the swimming pool the rail was break end that needs fix for your safety n your guess

staff dinner drink tickets pool

drink specials, pool, and atmosphere, clean

location, staff, meals & pool

hours of the pool .. later hours for adults to enjoy without children

breakfast/evening food needs to be changed up a bit, kids in pool area needs more control from their parents if possible especially when the whole team is there

swimming pool was not heated and slide was out of commission.

bed was very comfortable and the kids loved the pool with waterslide

the slide in the pool is only open at certain times of day

kids, and the pool closes at 9 pm

pool

loved everything. i didn’t get to check out the pool.

very clean, we used the pool which was clean

that there was no hot tub, but the pool was nice!

pool was out of order

were told the pool was heated by 2 staff members and it is not' the pool is freezing cold' we were disappointed'

the pool was small.

pool

indoor pool entertained kiddos

the pool was smaller than expected, but we still had a great time

* safety & cleanliness: the swimming pool was full of dog hair, which triggered extremely severe allergic reactions for us

hot tub wasn't working, horrible pool hours, my room wasn't cleaned on my 3rd day there after i requested a cleaning to be done

pool and hot tub very relaxing. room set up was awesome.

the swimming pool was freezing and they didn

kids enjoyed the pool very much

nice big pool and good breakfast

saltwater pool is nice albeit a little cold (it is december) (+) the staff (went over and above), the free breakfast (the best hotel breakfast i've had), the pool, the exercise equipment, and the spacious,quiet rooms (+)wonderful staff, very helpful and friendly. pool was nice. (+)my children really loved the indoor pool. i enjoyed the free wifi to do my homework. (+) book this for my wife and daughters on a long trip and they loved it the indoor pool the hot tub the snack bar that had sushi available breakfast wi-fi total (+) my nieces enjoyed the pool (-)only complaint i have is that the indoor pool needs to be alot warmer i mean alot more warm it was cold (-)did not like that there was no outdoor pool. (-)the pool had way to much chlorine and made it hard to swim for a long time (+)liked that the fitness center was open 24 hours and the pool opened at 8 and not at 10 like other hotels we've stayed at

a long trip and they loved it the indoor pool the hot tub the snack bar that had sushi available breakfast wi-fi total

i love the bar staff day and night

room service forgot to bring my daughter her breakfast so i had to call the font desk and tell them

room service was knocking on our door way before checkout which was quite disturbing

staff was friendly. pool was clean.

the pool was dirty

the pool and hot tub and service was great

clean rooms, coffee maker, microwave, refrigerator, excellent breakfast, indoor jacuzzi and pool, and comfortable beds, and excellent price

the pool looked well maintained and inviting but we weren’t there long enough to enjoy it

the pool water had a smell

spacious room and layout. nice pool. front desk was great.

pool was not open due to covid but we were busy enough sightseeing that it was ok

pool was great as usual

understandably, given the times, the pool was closed and it was a brown bag breakfast, but that aside, it was a very nice stay

stay but for one night we didn’t need a full kitchen

that there was not a small table and chairs near the kitchenette; this left a large empty space in the suite

the kitchenette was well equipped, the furniture tasteful and clean, the tv higher-end

we loved the view of the mountains and the awesome pool

the breakfast was great and the pool was perfect! all the staff were very nice!

liked that this hotel is pet friendly, it had free breakfast and it had an indoor pool,even though i didnt get to use it

low on towels for pool.

loved the pool

came to albuquerque to celebrate my grandsons birthday so the slide in the pool was a definite plus and the room large and comfortable

the room was very comfortable and the swimming pool was very enjoyable!

pool was cold

i didn’t like the pool was not open but i understand is for the.crisis we r going through

location & the pool

the pools, and staff!

i also was glad the swimming pool was open finally got to take a dip in it

it was an awesome hotel. clean rooms and amazing pool.

location , great room , great staff , great cantina and bartender , 2 pools and large areas to

the indoor pool was cold and was not heated like it usually is

the indoor pool was temporarily unavailable.

i didn't see any breakfast menus or advertisements. i liked the pool, i did not see a hot tub.

the room was very nice and the swimming pool was great

pool get sun after 1pm just!

the pool was nice and the staff was friendly.

everything is perfect i loved your pool area

the workout area, pool, hot tub, and sauna were all really nice and well kept

noise from people next to our room. pool water was so cold that my family didn’t go swimming.

pool and hot tub and sauna were all very nice

we especially liked the outdoor pool area

small pool n no hot tub.

pool not working.

breakfast was terrible and the pool was closed

the deck around the swimming pool is extremely slippery.

also, the kids love the pool and breakfast

the pool was cloudy

the pool was good, the room was spacious and having a full sized fridge in the room was a plus.

our key card for our room also wouldn’t work for the pool, but we were let in and enjoyed a swim

chose towneplace suites becaused it advertised having an indoor pool; but the pool was closed b/c they hadnt even fiinished it yet

wish we could have used the pool, but not their fault

just would of liked to be aware of no pool

the warm pool, the fitness room

the breakfast and pool

the pool and hot tub were great

pool was closed

pool was super nice clean sauna was real nice hot tub perfect room was clean stayed for 3 day love

pool was clean they worked hard to make it a great experience for my family during this time with

indoor swimming pool

hotel was clean had an indoor amazing pool and hot tub

the room was comfy, front desk is awesome, pool/jacuzzi was excellent. breakfast was delish

pool and hot tub were nice though limited hours (10-2200)

no pool

beds very comfortable. pool was clean. loved the secure parking lot.

coronavirus so pool and hot tub were closed.

and i love the swimming pool and hot tub

didn't use the indoor pool but it appeared clean and cared for

no pool, no bathroom knob.

pool not up and working booked the room because of that

was in order we didn't get the room we reserve and the pool was unavailable after it said it was available online

pool was closed