upon check in no one told us about the restaurant, pool or anything available at the hotel

wish there was a pool. wish the beds were a bit softer.

no facilities at the hotel like a pool or hot tub.

i really love the spa pool at the hotel, we had it all to ourselves too.

jacuzzi was great, but it would've been nice if there was an indoor pool as well

staff are really friendly, everything was clean, the pool area was great and the location of this hotel cannot be beat

the rooms were nice and the pool was great

located, pool water is warm :) many restaurants on the street, close to everything

swimming pool was warm, clean just fabulous.

and pleasant surprise there is a heated pool on site

the pool wasn t working

the tub for some reason was only as hot as a swimming pool

no pool

we liked the fitness centre but the pool area was off-limits due to renovations

fact that the pool was under construction, but there was absolutely nothing that said it was

blackout curtains helped us catch up on much-needed z's and the pool helped us work off the free breakfast

loved the pool and hot tub

comfortable bed big rooms good pool and spa.

warm pool towels would be such a bonus :)

ffles every morning)

the only downside is that the pool and fitness area is a long way from my tower

pool not open

everything was excellent just the pool. kids were very loud

having to go outside to get to the indoor pool was not fun.

location, club lounge was excellent, facilities

views over english bay, clean, great bathroom and loved the pool, steam room and jacuzzi

the view was amazing, the room was super clean, bathroom is nice, room service was great, the pool and jacuzzi were heated, clean and lovely

all staff were friendly and helpful and the pool area was warm and peaceful

comfy, clean, kind staff, great pool and fitness room, it checks all the boxes and more

big rooms, and comfy beds. spotlessly clean. pool, spa and sauna an added bonus. great location

i spent there, there's a convenience store in the hotel and a supermarket beside the hotel, the pool is great, great size and the area is super family friendly, the staff was super helpful and

would be great if the pool area had adults-only times

more chairs around the pool. only 4 lounge chairs were available and they were always in use.

full kitchen was better than expected and pool and hot tub were great

pool was great, room was spacious and service was excellent

indoor pool area is looking a little dated and could use a freshen up.

engineering staff getting earring from sauna floor boards the heated outdoor pool

the outdoor pool didn t have any food and drink services

i love the pool as well

exceptional stay! the pool is the best in downtown vancouver.

the location the room the bathroom, very nice, with a shower like a swimming pool

all of the drains drained without pooling

arrived early and were offered early check in and they also upgrade our room for free

location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste, combs, etc if you forgot them

how close it was and had a bar near by

i also enjoyed their swimming pool

the only comment i have is that the pool was murky.

great location, comfy room and bed, pool and spa for use downstairs, early check in possible.

great location very nice room great swimming pool

pool facilities were nice. beds were comfortable. everything was well maintained.

loved that we were able to play a game of pool and borrow umbrellas from reception on those unexpected rainy days

pool is a bar, can't swim afternoon weekends

we were blown away with the food, spa/pool, night club, and location

location was excellent. it was very clean. good restaurants. nice pool and gym.

everything from indoor hot outdoor pool and the tech they used in room most things u can control with 3 panals 2 around bedroom and

wifi was good, pool and gym were great

swimming pool and hot tub were great

loved the swimming pool! especially at night.

we were also given the opportunity to have a shower in the pool facilities to freshen up at night before catching our flight

pool and spa were a bit tired. need inside solution.

great room - nice outside pool on 4th floor.

great location. nice swimming pool & hot tub.

hotel has incredible amenities, including a sauna, pool, gym and hot tub

attentive staff. good gym/pool. central location.

gym & pool we’re great and size of rooms were terrific

valet parking. swimming pool. restroom was so clean.

more chairs around the pool would be good

pool was drained on our last day

great fitness and pool facilities, good location close to waterfront, clean room!

a great location and the pool and gym were a bonus.

the location is on the doorstep of all kinds of activities, and the pool was a welcome relief after a day of walking and biking

pool and hot tub was a great experience and more importantly, felt very safe with the covid

price, restaurant, location, staff, pool

our son had a blast in the hot tub and swimming pool

everything. location, cleanliness, staff, the pool. it was a great experience.

great location and nice view. really nice gym and pool area

only downside was hot tub wasn't open but pool was ud83dude42

the pool needs to vacum and pool wall s need to be clean tiles also.

the gym and pool were great and also the staff were very friendly and helpful

pool and jacuzzi looked great but we didn't have time to enjoy

it s a great location. love the swimming pool.

excellent position. great amenities like sauna and pool

nice location. spacious and very clean rooms. nice outdoor pool and hot tub.

my kids love the rooftop pool

had a beautiful view and comfy bed. plus we enjoyed the pool a d gym

has an outdoor pool and hot tub too

amazing service. perfect location. relaxing pool area

the outdoor hot tub/pool and great 24 hr gym

outdoor pool, amenities are very nice and comfortable

a hot tub and lap pool are outside on a private level where a restaurant and sitting area are

the pool and hot spa were great for relaxing and catching up with other

the location and the swimming pool

the shower in the pool area is hard to adjust the temp.

the pool is great and the staff are wonderful

has a bar/ restaurant, pool hot tub etc

didn t like the fact that the pool and spa that booking

is a rule that no kids are allowed at the pool

i thought the pool was going to be inside the property.

complimentary access to the lovely pool, hot tub and steam room next door at

gym & pool next door at y

rooms, the pool and hot tub were open and available upon reservation system which was great we got an hours

all facilities were open to us (swimming pool, sauna, etc

nice and helpful staff amazing location pool with jacuzzi spotless clean free apples in the

this as a lovely hotel in a great location. pool and gym were amazing. staff so helpful.

the location, the pool, the wifi, the spacious room & the staff

no pool

enjoyed the pool

the sauna has been out of service for ages and there is no pool

parking was included (or cheaper at least) and that the hotel had a pool for the kids

only missed a pool for kids

also loved the pool as well as the huge gym

od, live music, pool,

bed was great, gold lounge was great, pool hot tub was great, food was great.

my favourite part was the pool and the spa

lunch by the pool was terrible relaxing

location and access to beautiful health club and lap swimming pool

the pool facilities that guests can use were superb and a real pleasure to use

location, view, nice indoor pool.

everything pool spa area location best city hotel i ve stayed in

the pool area was wonderful too

swimming pool was grand too

the pool was amazing too

loved the remodeled pool area

pool a little warmer would be nice

were unhappy with the temperature of the swimming pool and hot tub

we used the outdoor heated pool and the hot tub - amazing to swim while looking at snow cap on the

location, food, outdoor pool, fabulous room with a view.

the business center and pool area are perfect

the outdoor pool is also

outdoor pool was fantastic

overlooked the pool which was a little less private than i would have chosen but not a big issue

a criticism, but perhaps some kind of pool side drinks service would have been nice

location fantastic, room fantastic. pool and hot tub superb.

we really enjoyed the rooftop pool; such a beautiful area to sit outside and relax

the gym is excellent as is the heated pool on the roof

the front desk helped me with a refrigerator for medication and got me a late check out!

pool, massages, food. everything

the exercise and pool area is well maintained and clean

great restaurant & bar & a pool & gym

and the rooms were spacious and facilities were great pool and hot tub in the airport

how about swimming in the pool or working out in the gym whilst looking down on the check in terminal

pool nd hot tub plus it was open till midnight and the store was open till 1 am , our room had the

there was never towels available at the pool

that we're able to see the richmond market for the first time we had some good family time in the pool our needs were met by housekeeping

the swimming pool, casino, the outdoor patio and restaurant.

the pool is the best although very cold

comfy zealy bed, heated floor bathroom, made up room daily, spacious room, heated roof top pool beside gym

pool, unique stylish bedrooms and proximity to sky train

great hotel. nice pool and spa. nice staff. super comfy beds!

it had a swimming pool and shuttle service from airport and the shuttle was more like a personal driver service

the roof top pool and hot tub are dreamy and the perfect temperature for an evening swim

booked it because of the swimming pool for our grand kids but it was closed until christmas

the best was the pool and whirlpool and the gym the bedv was comfortable the shower was amazing

pool and gym facilities were great

wonderful pool, hot tub, and exercise facility

pool area a little tired

nice and clean it had a indoor pool and hot tub restaurant on site that delivered to room

no breakfast included pool was an added benefit of the stay

pool

in was easy, nice dogs, good korean restaurant nearby, great price, kids loved the pool and so easy for the next day s flight

kids love the pool, i always hit the fitness roll for a quick workout- it s small but has treadmills ,free

the kids enjoyed the indoor pool very much

the pool and the room and the staff were nice.

the pool and hot tub were nice

and the pool was awesome

the facilities are enough for short stay, such as an indoor swimming pool and a table pool

were comfortable, location was ideal but the best part for our 7 grandchildren was the pool and waterslide which was used and enjoyed daily

staff were very friendly, loved the pool slide.

pool, hot tub

the pool with slide was great for the kids, and overall a great layover hotel very close to the airport

i loved the pool and the room!

pool and jacuzzi

pool area was slightly small but good value for money

the pool was closed on our second night which was disappointing but out of their control.

the hotel has an indoor jacuzzi and small pool

clean, spacious room. pool/hot tub was nice and warm.

free airport shuttle and close to airport. good sized family room. pool open in march!

pool is actually outdoor pool

booked it specifically because it had a pool

noisy partying in the pool that went on until the early hours of the morning

convenient to airport and shuttle was timely! bar and evening dinner meal was great.

pool and hot tub.

swimming pool was closed for renovation according to hotel information

hot tub with the pool

paid parking, we have to walk outside the building to the pool not good for winter time.

advertise swimming pool available, but it s under construction.

good size rooms. did the job. good night rest. had pool for kids.

though at that hour we couldn't see much of anything

many ground floor rooms have patios and direct access to the courtyard pool and hot tub

even a heated outdoor pool that was very pleasant after a long flight

the pool wasnt usable