food spot on , pool spot on room spot on staff superb gym great in general cant wait get back in sept

i wish the pool had been a little warmer

the pool was clean and an excellent size to either swim or play with the children

staff were friendly and engaging location is brilliant, food was excellent pool was the right temperature loved loved loved

the pool area was spacious and again everything spotless and the surrounding gardens well maintained

pool towels free

the pool had plenty of sunbeds but my only niggle was rubbish left in the floor even though you could

but you can get free water at pool bar from tap when at pool

the rooms were cleaned spotless every day and so was the pool and its area

despite being close to the main area of puerto del carmen and all amenities were superb from the pool to the tennis court

th a glass of cava)

touches made a difference: sun glasses and hats in the room, a fridge with soft drinks by the pool and many others

in all different aspects excellent service from staff everywhere in the hotel restaurant, pool, room, location etc all 10/10 looking forward visiting this beautiful hotel soon

the heated pool was great and the views fantastic

the staff ,the food ,the pool absolutely amazing best place in lanzarote

cold juice on arrival was appreciated room was spacious lovely pool and plenty deckchairs

the pool was so nice and warm, it was a pleasure to get into and my daughter loved it

the pool area was clean with plenty of sunbeds, and small baby pool attached

the pool was lovely and not too busy

room was spacious and spotless. lovely pool area and food was really good.

if you want a quiet option the adult only chill pool and bar is great

first floor room overlooked the pool & some daytime noise carried up to us

the pool was warm

room had sunloungers facing onto the pool

has a quiet side and a pool for children side

good variety so many different things to choose from view from the room was looking out on the pool and you could see the mountains from the room looked amazing at

the hotel it's self just shines,it is so clean, the rooms are brilliant, we had noa fantastic pool and sea view

finished, comfortable beds, very clean room, excellent facilities(gym, fitness classes,amazing pool), staff were also exceptional and a special mention to ivan, joan, cesar and samuel, all

pool and spa excellent

they left the restaurants, bars, and pool open when other hotels shut their facilities down entirely

the infinity pool overlooking the sea is absolutely breathtaking, and we spent hours just relaxing and soaking

suites come with breakfast a la crate or buffet included & access to a private rooftop pool

location, style, stuff, pool, beach, food

amazing facilities, plenty of sunbeds and the pool/ jacuzzis were perfect

the hotel should remove those towels as it made it more difficult for other guests to enjoy the pool

directly around the pool was a little tight but there were plenty of beds on the sun deck

loved the breakfast , it was so high quality and great variety , pool lovey and fab staff

amazing pool and lounging areas, fantastic food and location is ideal

staff were so helpful and the pool area was to die for

breakfast and pool bar service

the marine also has a laundry (€4) which made the flight even more easy

the pool area is beautiful and so relaxing, great food at the pool bar too

everything - amazing room, amazing pool , amazing staff

the view from our room was exceptional, gorgeous pool then followed by the sea and the marina

pool was open 24/7 so was even able to have a dip past midnight if need be

sun beds outside every room and plenty around the pool

the food was excellent, the swimming pools are very good.

the waves at night - the choice of fruit and bread/viennoiseries at breakfast - the big inviting pool

we experienced a couple of days of noisy people around the bottom communal club pool and bar

there was an unmarked step in the biggest swimming pool which was dangerous.

you wish for on a luxury holiday at the resort: beautiful outdoor pools, great spa facilities, wonderful restaurants and superb staff

nice pool area and sea view from upstairs

the rooms are big and well equipped, all of the staff take care about covid regulations, nice pool and jacuzzi

the cacti and palm garden are a delight the pool is lovely

pool excellent

a little difficult to locate sunbed cushions and pool towels but i m being really picky

pool area, with great vies over the beach

fantastic view on the ocean and arrecife good choice of various things for breakfast great pool bar very close to the beach, parking, good restaurants and

nothing everything was great. maybe clean the pool more often.

the pool was great wasn’t busy at all

having enough time to stay and enjoy spa and pool facilities

the wifi worked really well and it even had laundry facilities

it was perfect with a heated pool, new it, good furniture and brilliant kitchen

swimming pool is small but always clean and a nice temperature to swim in

pool. view from hot tub balcony especially in the evening. local walks.

a lot of places to hang out: garden with sofas, swimming pool, jacuzzi on the roof top, a very good restaurant

the common spaces

the swimming pool area was also lovely and was well maintained

a lovely pool area and great breakfast

great resort, good food, warm pool.

i would welcome more warm swimming pool :)

for active holiday, amazing facilities; well equipped gym, 25m indoor heated pool, spa, tennis

the heated pool was great

love the spacious atrium, pool, beach and location to airport, shops and restaurants.

some music at pool side needed

the sea water swimming pool is heated which was good at this time of the year

cleanliness of hotel and pool area, and restaurant service

breakfast food choice was amazing, the cleanliness, the location, the polite staff, size of pool, comfort of the room, large bed, whirlpool bath on balcony, view, quietness, facilities on

location was perfect, the breakfasts amazing, the staff are brilliant, pool temp fine, the facilities in general were fantastic

also the staff cleaning around the pool in the evening and reorganizing the pool area did an excellent job

we were 10 steps away from the pool too

perhaps the swimming pool area that faces the sea could be updated.

well designed pool area

pool was clean and inviting

some of the facilities such as the pool table and the table football in the pool bar are a bit tired and need updating

on an afternoon, but pool and loungers were a good alternative

pool was lovely but abit cold. staff was very pleasant and helpful.

spotlessly clean everywhere; pool staff, bar staff, dining room area and grounds all spotless and well cared for

our daughter loved the kid pool

very friendly and helpful staff everywhere from the swimming pool bar to restaurant to front desk

only thing i could say that i was disappointed with was the temperature of the pools

would love to see some games in the adults only pool area during the day for a bit of

myself and my 5yr old daughter loved the fact that the salt water pool was heated.

there were rules for no inflatables around the pool which would be fine if they were stuck to

nice pool view, good buffet, parking and lounge.

rainy day pool bar staff was little bit rude,close bar and send everyone away,but maybe he was tired

place to stay air conditioning is great food is fabulous the pool is huge 3 euro into town in a taxi cleaner came in every day proper old school type hotel

facilities and the pool and supermarket

chilled accommodation perfect for what i was looking for, reasonable priced drinks in both the pool bar and evening bar

met lots of friends enjoyed the 8 lane pool went in every day

some pool areas needed upgrading

loved the apartments set up around the different pools

i had the swim up room and was impressed by the way that the pool was cleaned every morning

i like the fact that you have two different types of pools, yes you have seagulls but they soon disappear when you swim in this pool

the fact that it was new, its location and its stunning swimming pool.

the pool was amazing heated and it was an infinity pool

room was very comfortable and perfectly clean and maintained, with a view of the pool area and a bit of the sea

adult only level , quiet and relaxing deck and pool

adults only area with its bar and infinity pool is amazing

pecially loved the spa and outside infinity pool), and the food was incredible

pool bar in royal level missing options of snacks like olives, cheeses,chips

the heated pool for royal level was great

food was good. close to the beach and nice pools with pool bar.

closing swimming pool, the mini market on property

good pool area but we are sea swimmers - there if you want it

kind and helpful staff, the pool was clean and spacious

swimming pool was great

would definitely recommend the preferred club upgrade, nicer small private pool areas and the snack room is brilliant

light snacks from the pool bars would be welcome

the aqua aerobics was brillant every morning in the pool with juan carlos,hes very good at his job,the entertainment each night was lovely great

pool was very nice

facilities

being greeted with mimosas in the lobby to the beautiful white buildings contrasting to the blue pool waters

location of our room in relation to the rest of the rooms and the pool was excellent

staff, very clean apartment with pool views

no music at the pool, very quiet and better variety of music at the evening bar would be better.

great staff, excellent amenities, peaceful vibe around the pool

sunbeds crowded at pool areas

pool area was fab and never congested

the pool area is fantastic with options for both kids and adults, towels included and can be changed

pool areas were spotless and loved what i believe is a salt water pool

pool areas nicely laid out and relaxing

beautiful rooms and hotel. pool and grounds were fantastic and food very good

facilities were perfect the steam room and spa pool were great and as for the 50 minute massage, wonderful

spotlessly clean and an amazing pool

adults only pool very small and cramped so we ended up using the larger main pool during our stay

the pool area, lobby and the bedrooms were created to an excellent standard

kids club kids pool play area kids

had to pay extra for in room safe. had to keep pool towels for 3 days!

room and pool were beautiful

beautiful pool

the heated pool in the spa is not really good heated. ud83dude04

loved the kids pool area, perfect for our grandson who we'd

great pool facilities for kids

pool's were a little cold

the pool side was amazing, with constant food being served to us

the pool areas are amazing and the food in

was amazing from the food to the pools to the atmosphere

main pool was closed during our stay but to be fair we wouldn't go in and another two pools were

friendly staff, nice location, quiet neighboarhood, nice walkingpath around hotel, big pool, delicious various breakfast and dinner buffet

great location for a stroll by the sea, plenty of sunbeds by the pool

it had some nice heated lemon and flower scented baths, a jacuzzi, sauna, steam room, heated pool and a sensory pebble walk

lovely rooftop area and pool

location, breakfast, pool area, room amenities, relaxed atmosphere

after unpacking we made our way up onto the roof terrace where we found to our pleasure the pool was heated and it was very quiet and peaceful

i swam in the little pool on the roof and enjoyed it despite the cold water

was spotless, staff were lovely and the rooftop pool was gorgeous

pools very good as well and the spa was

garden with outdoor pool looks amazing

drink made me feel fantastic -the view from my room was excellent -the balcony was in great -the pool and beach access / service was super -morning breakfast buffet was excellent -the restaurant

quiet by the pool during the day

rooms, pool, restaurant, views, staff very good

loved the stunning beach views, excellent buffets, pool side snack bar with great menu for lunch, friendly and professional hard working staff, heated

very good breakfast and diner choice; good location, nice view towards to the pool and sea

it was nice that the drinks were served to your table as well as the pool

the pool was excellent and we all enjoyed the variety of the buffet

beautiful chilled out pool area

we were in the suites overlooking the pool and the view was spectacular

thing missing would be a heated pool for the autumn-winter season, otherwise it was perfect

infinity pool could have been heated and the steps in the pool are very hard to see, maybe to mark the edge

the ability to use the roof pool with nice view

bar staff are very friendly, the waiters and waitresses are always smiling and very helpful the pool stafff and reception are there if you need anything and the ents team make the whole

free towels are provided on a daily basis for use around the pool or beach

noise at the pool

excellent location on the beach, unlimited food and drinks during the whole day, nice heated pool and lots of sunbeds around, free pool towels, good entertainment, comfy bed

heated pool , access straight onto a beautiful beach.

the pool is not heated as stated.

pool was great

great staff especially bar ban at pool

room was nice and spacious and overlooked the pool which was great for us

location was excellent. hotel and staff super. lovely pool area.

pool area and restaurant was excellent and the entertainment at night was of a very high standard