little bit of a problem finding a lounger around the pool, with many people leaving towels and/or robes on loungers, but not seemingly in the spa

excellent staff - in pool area/ ozone area - food fab

amazing rooms, breakfast and pool. we will be visiting again!

the spa is so relaxing, and the recently added heated outdoor infinity pool is unbelievable on a cold night

small-medium size gym with everything we needed

oh the pool area was small but cosey

welcome and dog friendly room was lovely staff in the swimming pool area amazing and so helpful bar area clean and again friendly staff location and parking

the swimming pool excellent the breakfast was very nice

and my grandchild had a fab day away at this hotel the grand hotel sunderland pool was great breakfast was lovely the staff were so kind and polite also the room was very

didn't like that i forgot to pack the kids swimwear as we missed the pool facility and it looked lovely

as we walked through the doors we felt as home with warm welcome the room was amazing so was the pool and food we didn't want

value for money including the use of gym, swimming pool, sauna, and steam room

it was ideal, pool and restaurant were great and room was fine.

breakfast was fantastic.. gym, pool and spa wonderful after a long journey.

however the pool was nice and it was an added bonus to staying

arrival was very friendly, facilities were excellent, staff member young guy on reception in spa /pool didn't really know what he was doing not very organised n not a welcoming first impression,

swimming pool & spa area well controlled and managed

the pancake maker was brilliant and loved the sauna and pool on the morning

used pool facilities very good

use of the pool and sauna, hot tub etc was a nice bonus to the trip

hotel pool and sauna

of had a cocktail whilst in the pool area but needed a green wrist band, no worries went back to the room for a

absolutely lovely hotel, room great, pool great, staff lovely

we were able to use the swimming pool which was really good and part of the soa complex

& people aren t friendly, the only people i didn t think were friendly were the ones in the pool area it was like a cat walk or seeing who could puff up the biggest also the ones in jacuzzi

pool sauna area was very relaxing

pool and play area

conveniently located, friendly staff, clean comfortable room, well lit, there’s a spa/swimming pool/gym on site aswell

the swimming pool has a difficult access. there are steep stairs down from the changing rooms.

the pool was a 10 second walk

plenty of onsite parking

cleanliness top class , great parking, nice bed , all round excellent

wifi was poor but i guess that s the location?

was a lovely, clean hotel with a bar and restaurant

15pm and check in was through the bar area

swimming pool was cooled water everything top notch steam room etc but perhaps heated water does have a

swimming pool facilities were rather busy but still able to enjoy

although we didn t use the gym or pool whilst there, to have the option is always a bonus

lovley pool and sauna at the hotel beds are comfy and nice and clean

pool area looking a bit shabby with paint peeling from the ceiling

the shared spaces are quirky and fun, always exceptionally clean and the breakfast is exceptional - there is everything you could want

amazing host and breakfast. always happy to help.

the breakfast included was the best selection of cereals, fruits yoghurt toast as well as full cooked

our room was clean and comfortable and breakfast was fabulous

breakfast options were perfect

pool was fab - spent quite a bit of time in it with my 10 year old

indoor swimming pool is a bonus

swimming pool facility was good but found it to be a bit small and busy but pool size was reduced due to a

pool was closed on early during weekends

loved the comfy bed and the pool and sauna

dietary restrictions, and very patient with our wild irish kids from reception, to restaurant to pool all staff were very nice

it was placed finding it was easy the pool was brilliant the hotel is nice with a nice chilled out atmosphere will stay

staff all very friendly and great to have pool and steam room

location, to the city centre and the pool, jacuzzi and the steam room

pool small

the swimming pool is excellent and large enough to swim in

i didn't realise that there was a pool

room pool and restaraunt

pool and jacuzzi

friendly staff and excellent facilities - enjoyed the spa, sauna, steam room and pool - good value