to town centre and durham cathedral i did not have breakfast the swimming pool was excellent car parking good safe and accessible friendly efficient and helpful

had use of the pool and spa facilities

swimming pool was cooled water everything top notch steam room etc but perhaps heated water does have a

swimming pool facilities were rather busy but still able to enjoy

swimming pool beautiful

loved the onsite swimming pool, jacuzzi, steam room and sauna and was happy to pay the discounted price of £15 pp ud83dude00

that you had to pay more to use the pool

never used the gym or pool bcoz we were too busy

the pool was a 10 second walk

conveniently located, friendly staff, clean comfortable room, well lit, there’s a spa/swimming pool/gym on site aswell

we were able to use the swimming pool which was really good and part of the soa complex

com it didn't tell you that the hydrotherapy pool and outside pool weren't included in the price so it was quite disappointing when we got there

comfortable luxury quiet peaceful. pool sauna jacuzzi steaming facilities amazing.

this hotel has it all spa, large pool, two golf courses and a two excellent a la cart restaurants

absolutely lovely hotel, room great, pool great, staff lovely

room was clean and comfortable , staff are friendly and polite and there s plenty of parking

was a lovely, clean hotel with a bar and restaurant

wifi not brilliant, think due to weather

cleanliness top class , great parking, nice bed , all round excellent

very comfortable room, lovely bar and restaurant.

plenty of on-site parking

our room had an issue with the spa bath and without hesitation, we were sent to the bar to have a couple of free drinks and given a free upgrade to the hot tub suite, and thanks to

breakfast very good location a little out of the way but we liked that

loved everything the phoenix suite was amazing and the spa bath was so nice, the bed was comfy the pillows were so good all of it was great

was amazing loved the touch of getting room service

staff friendly pool

copper bath in room had pool of water in the bottom of it, so not cleaned

there wasn t a swimming pool

the breakfast was also very nice and

we used netflix whilst there and had to connect the tv to my personal hotspot and the wifi signal wouldn't work for either of our phones or the smart tv without losing connection

pool a bit expensive

breakfast was very nice, the beer was very good, my girlfriend loved the swimming pool and the room was spot on

pool was a little cold.

it was so warm and welcoming staff amazing and the pool omg fab

relaxing atmosphere ,easy access, pool ,

nice pool and facilities for the kids, including a small playground

told swimming pool would be closed during our stay

the separate wellness gym and pool, sauna and jacuzzi area are modernised as it is meant to be by the time of return in

food is to die for, kids love the pool and the dog loved his walkies

the pool and spa area is in need of renovation - i believe these are already planned for future

the pancake maker was brilliant and loved the sauna and pool on the morning

used pool facilities very good

fantastic one of the women went above and beyond for my daughter which was so lovely the pool and jacuzzi was nice also and not busy on the morning it isn t that big but my daughter had

thing this time was the pool was out of commotion for service or repairs but that couldn't be

arrival was very friendly, facilities were excellent, staff member young guy on reception in spa /pool didn't really know what he was doing not very organised n not a welcoming first impression,

rooms and the bath practically olympic swimming pool size

the bed enormous and very comfy the bath was like a swimming pool

enjoyed our stay meal on night time and breakfast was delicious- definitely will be

our bedroom was exceptional and we were given privacy and benefited from efficient room service

room service was very prompt and always pleasant

we went to the pool, sauna and jacuzzi every morning before breakfast

was tidy and spacious, staff were great, food was lovely and quick, pool and spa facilities were

the spa and swimming pool was excellent

peak times when we arrived the pool and sauna etc was busy and was no space to sit but died down

pool battered my eyes almost instantly. far to many chemicals in there

location and pool

to the shopping mall, swimming pool was a bonus, and their gym was great , bed was extremely comfortable and overall very pleasant

freindly staff great location and great pool/gym

atmosphere, clean and spacious room.. nice pool

pool facilities, really good breakfast, quiet nights' sleep, good sized room, friendly staff

excellent staff - in pool area/ ozone area - food fab

little bit of a problem finding a lounger around the pool, with many people leaving towels and/or robes on loungers, but not seemingly in the spa

the spa is so relaxing, and the recently added heated outdoor infinity pool is unbelievable on a cold night

amazing rooms, breakfast and pool. we will be visiting again!

the spa is out of this world - perfection

swimmy pool

pool small

rooms large and clean, swimming pool and spa great, breakfast amazing and location couldn’t be

didn't try the pool or evening meal so can't comment

it was placed finding it was easy the pool was brilliant the hotel is nice with a nice chilled out atmosphere will stay

the pool and spa and gym was very organised

indoor swimming pool is a bonus

e sauna steam room pool and jacuzzi

loved the comfy bed and the pool and sauna

very good breakfast, friendly staff, good facilities such as swimming pool, sauna etc.

i didn't realise that there was a pool

pool and jacuzzi

grand hotel, has indoor pool & gym, but i didn't get chance to use these, maybe in my next stay

room pool and restaraunt

hotel - fantastic location and reasonably priced with great facilities too - gym,swimming pool,sauna,steam room and