swimming pools were super clean and fun

choice of pools so we had the option of a quiet pool

food was delicious and my little girl loved the mini disco and the swimming pool

it's in a great location and relaxing around the pool in the calm and green environment with a view of the sea was just heaven

and great facilities such as pool, restaurant and open space

view to the ocean, good location, the food was awesome ,heated pool with ocean view, service was good and the staff were very

sometimes the music round the pool was too loud. spoilt the peaceful ambience.

the view from the room with jacuzzi, pool area, food, people, everything

and the pool toilet wasn't very clean and had a cockroach buddy

acious area, large pools with a magnificent view on the los gigantes and the

heated pool

we looked for a hotel with a heated pool, and even though the heated one wasn't large, or very warm, it did provide me and the family

great location, very kind staff, delicious breakfast and nice swimming pool :)

swimming pool renovated on easter all the plastic waste for all inclusive customers (buy reusable plastic

breakfast, great pool areas for kids, comfortable beds and everything was great

pool side customer service could have been abit better as we had to chase staff to order food.

the pool is awesome

the infinity pool is wonderful, although was quite cold

the tranquility pool area for over 16-year-olds was lovely, and the vast infinity pool was great for longer swims

use of phones around the swimming pool. too many conversations without consideration for others.

the drinks at the main pool were weak and expensive

pool side menu not as nice as some of the other restaurants.

quality rooms are spacious, bathrooms are very nice and terraces are beautiful had access to 3 pools, highly recommend a persian pool, it's a hidden

pool villa schedule could be prolonged for an hour or more, at least at the adult-only areas

not the hotels fault but the amount of flies in the pool areas is incredible annoying

we got a courtesy upgrade at check in to a gold deluxe room with a pool view and it was complete luxury

personally would have liked something a bit quieter in the shared areas like the pool areas, the sandy beach and restaurants including breakfast room, where they had rock 'n roll

pools: fantastic selection, and the huge beach club pool was my favourite place to relax

good music all around hotel, guitar and saxophone players by the pool amazing

and the pool was not heated unlike it was last year

lovely swimming pool

the area of swimming pool was fantastic,with the water temperature unique

ps loved the heated seawater pool

view, sweets, spa and swimming pool area

the swimming pool, the view, very nice and friendly staff

fitness activities near the pool were annoying, with terrible loud music

everything was perfect, nice hotel , good swimming pools, good food.

it would have been nice if at least one of the pools was open past 6pm but didn't bother us hugely

didn't get a sea view room, but i got nice views of the hard rock hotel pool across the road

nice friendly staff, gorgeous infinity pool

nice hotel with entertainment, heated pool, restaurants

were so friendly and helpful, loved the help yourself during the day at the pool bar for food/ drinks

at the pool bar wasn’t good when mary wasn’t there

pool side snacks not that appetising. beds not that comfortable, bathrooms need updating

hotel full of people, problem with bed near swiming pool

th the lovely marina) the restaurants were very good

stunning and an amazing size, comfiest bed and pillows and the private terrace with the private pool into the river that runs across the hotel was incredible

it was slightly annoying one day that there was a woman smoking near enough the pool for me to smell it whilst ending my breakfast and if i'm going to be exceptionally picky, my

we had a villa with a private pool and it was amazing - it is very private and would recommend it if you want to have a more

and that you can swim in a river from your pool, perfect

the pool area was clean and the staff was friendly

i prefered rooftop pool, my wife liked the one near restaurant

we spent the majority of the days sunbathing on the roof terrace pool, super comfy sun loungers with a beautiful infinity pool

loved the big selection of restaurants on site and multiple pools

we didn't go to breakfast but only ate on the restaurants in the evening and sat by the infinity pool in the afternoon

expensive, but you do get what you pay for great service great food fantastic rooms beautiful pool clean

the bar at the pool with cocktails quality is awesome

service, huge balcony, laundry room in suite, excellent beds, plenty of loungers and great pool service

the pools and other facilities were great, pool area was never crowded and we would always get a sunbed

wonderful modern suites, the sublime restaurants, the infinity pool, the amazing views, the outstanding service, everything

ol bar service)

the grounds and the pool were excellent

great food selection in both dining room and poolside

enjoyed very much the pool which is overlooking the ocean & as well the sky bar offered a fantastic view as special when

tall, it was disappointing not to be able to touch the floor in any point in any of the swimming pools

we also loved the guilty restaurant by the pool, the staff were excellent and the food was really reasonably priced considering it s a 5

lovely garden and pool area

brilliant food in the tapas restaurant and excellent cocktails at the pool

pool area, the room, the staff

super hotel will definitely be back. great pool, lovely staff and lovely location.

pools lovely especially infinity pool with beach

the pool and facilities were excellent and the inhouse buffet food was excellent and included in the

the main attraction i found was the infinity pool next to the beach

riu is really lovely with 3 pools to choose from (one being an infinity pool over looking the beach

towels in rooms were poor quality pool towels were ok.

was fantastic, an absolute must, made it so much more relaxing knowing you could go down to the pool at anytime and your double covered bed was there waiting

the multiple pool area with the fantastic infinity pool looking out to the sea is truly breathtaking and a

the heated swimming pool. the food. the room. the kindness of the staff

it was even better eating breakfast on the balcony overlooking the pools and the sea

also all cleaning and pool staff really

pool is far too cold

love having a private pool. staff are lovely and it s very spacious and clean.

breakfast in our room was brilliant, and having a private swimming pool was fantastic.

were lucky to get an upgrade to a amazing apartment with a pool and fantastic views of both sea and mountains

clean, beautify space, good breakfast and the pool with the view is amazing

pool area is amazing

rooms were a great size and the pool area was very nice

pool area was really beautiful; the staff super friendly; the food was delicious; very quite area -

extensive gardens and varied pool options

hotel could not fault from rooms, food, pool

our room had a balcony over looking the pool and views to the sea

pool area beautiful and we'll maintained

the level options where you are treated like a vip from check-in, including your own swimming pool in a no-bang zone and non-stop music

could do with a better menu poolside and in the bar

pools

it was perfect, the rooms, staff, pool area and restaurants were amazing

& professional staff, lovely facilities especially the pool & gardens

loved the variety of restaurants the lagoon pool activities and the evening entertainment was great

love the different pool options and the evening entertainment.

perfect location,beach , fresh water kids pool, nice breakfast.

i loved the pool area, always enough sunbeds and the pools were great.

extremely nice swimming pool area, nice beach nearby, nice restaurants near the beach.

hotel is right next to lovely beach, breakfast was very good, very large pools and hydro pools

great staff; breakfast and buffet dinner superb with great choice; rooftop bar awesome; and great pool

location , plenty off room around the pool area and so close to the beach

great location great rooms pool and lobby

fantastic views from the room of the pool and sea

the pool area tends to be crowded with limited space

spotlessly clean and friendly, lovely size room overlooking the main pool

big pool area, plenty of loungers. lots of facilities to choose from. clean & modern rooms

like to point out for fellow travelers is that there are not alot af benches around the kids pool and there are many things blocking the view to the pool, making it hard to see your kids

pools were heated, comparing to some other 5 star hotels, where sometimes only one pool is heated

activities for adults and kids ,lovely pools 2 bathrooms in the room is ideal, all 5 star amenities expected in the room as it should be

swimming pools for kids and all other activities are great to entertain little ones

you could always get a sunbed at the pool

was perfect and there were some lovely extras , treats when you were laying near the pool, extra pool towels, the breakfast quality & selection was amazing

we were always able to get a space by the pool after breakfast and particularly enjoyed the salt water pool

few more shady areas around the pool, we burn easily but love the warm pool

the pool area is really nice, very spacious with lots of sunbeds

t not too crowded)

is fabulous and the pool a la carte food and drinks outstanding s309 is the best room i have stayed in and over the

the view was amazing and so was the pool and the hot tub

refurbished and looks good the pool area and staff are great

fantastic, a select few around the pool, no noisy music or building works or children

the pool was clean and all services were done very discreetly

breakfast, pool and massage seats.

swimming pool for adults and the ones for kids are great

a little noisy at night with the pool side music but not too bad.

fantastic service for rental towel for pool

the main pool is quite shaded but adult only roof terrace is ideal.

think you should have smoking areas round the pool

the overall facilities are also well maintained, especially the pool and sun loungers, and the lobby/bar is a sight to behold

loved the heated pool. all the christmas decorations were being put up. excellant spa

super pool and sunbeds

lovely pool and

rooftop pool and jacuzzi. always very peaceful.

would love to have a bigger swimming pool on the roof, but is also very nice the one that is here

the best thing about the hotel is the adult environment especially the pool area

overlooked the roundabout but we got used to it, but great being on top floor near the roof top pool

friendly staff. excellent location. plenty of sun loungers by heated pool.

sun-beds at the pool were always taken so we weren t really able to enjoy the pool during our stay

great location, fantastic facilities, lovely pool and lots of seating areas, rooms very high quality, spacious and very comfortable

animation team were great fun by the pool

it is 15 minutes to beaches pool is not very big but we did not go to

we are beach goers so didn't use pool that much, pool in family area is heated

only thing probably music in the pool bar could have been better ud83dude02

the pool large clean rooms. all inclusive great choice. great location

all inclusive was a dream we had drinks buy the pool most days

location great gardens with path paths way flowers etc. pool all stylish

the roof top bar and pool was a bonus attraction too

location to the beach,facilities and pool areas

location great ,breakfast,very good , and pool good

too cold water in the pool but ok.

location is perfect with a huge pool in front of your room

the hotel is close to the sea, has a nice pool, the breakfast was tasty, the beach has fine sand

privileges, pc with printer, calm areas, bluetooth speakers in thr ceiling of your room, endless pool area

only downside is that the rooftop pool is quite busy during the day and that you have to get there early to get a sun-bed

clean throughout the whole hotel - our room was cleaned to the highest standard everyday, pool area cleared up cups etc really frequently, lovely smell in all of the communal areas

pool on floor 6 didn t have enough sun beds around the pool but that s all i can really find -

suggestion to go above and beyond - have sunscreen available at the pool area

great facilities, lovely room, great swimming pool

same music over and over again for kids night programme and pool ambience

to be honest - even the pool being out of action wasn't a massive deal as there was another pool available

all inclusive food around pool bar was lacking in variety

there was a minor issue with one of the pools when we were there but to be honest this didn't really impact to any great extent on our

half board stay with free access to pool and towels. superb value of money!!

pool area very clean,plenty of beds

pool wasn't heated. no washing machine facility

beautiful hotel, really clean, great pool and lovely food

the pool area was perfect

fantastic location and very good vfm. nice pool and spa and good half board menu

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

beautiful location. spa and pool were excellent. would love to return again.

spa and pool facility is incredible

had hope to us the pool within the spa complex more but found the air and water temperature was lower than expect

mother, son and i didn't like the ham and cheese toasted sandwiches at the poolside restaurant

beautiful pool area and an outdoor gym with super views plus great breakfast

cost of drinks and food around the pool areas is a little high, actually twice as high as in the surrounding area

hotel was beautiful, the breakfast was excellent ud83dudc4c the pool area was clean, and

the facilities were very clean and the pool was a nice temperature and very enjoyable

food was good, pool area great

the entertainment was amazing pool area very good and the food was good as well plenty choice

you are allowed to smoke on your balcony and front of the hotel,but not around the pool

pool access was nice too and they had some event (rock band/magic show etc) going on every evening

food was delicious, drinks were strong and pool area fantastic

pool bar was weaker than the inside bar

they have great pools and baby pool with slides

there is a nice pool area for children different ages

pool party for kids at late evening/night and many others, can't really list everything

to report apart from the main swimming pool was freezing

room, very big pool, amazing service and extraordinary view from hotel

was ok swimming pool area excellent hotel location fantastic, peaceful, quiet

hotel is uniquely rustic, with plenty of charm and character, the gardens and pool area are very nice and relaxing

hotel is small but with large rooms, invidual verandas, a lovely large pool area and extremely friendly and helpful

during the day the bar was open to buy drinks whilst sitting round the pool, and in the evenings the restaurant serves delicious homemade food

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

hotel looks lovely, local and has both outdoor and indoor pool

room with views, lovely small pool, restaurant set menu was really good

and outdoor swimming pool, charm of old building well renovated

pool, jacuzzi, restaurant and bar

we also enjoyed the heated pool and had great service at the pool side bar

the pool area was well maintained & clean & the pool daytime restaurant had tasty well presented food

pool area was nice and never a sunbed issue

pool is fresh water which is at a lovely temperature

pool is lovely, the weather wasn't great when we visited so to have a heated pool is a real bonus

ple beds) and customer service

looking forward to the trip and it certainly exceeded all of our expectations, food, drink, pool areas

nice pool areas

pool areas

loved the restaurant such a good variety of food and pool area lovely

we had to be super picky, and stayed during the summer, it would be that there wasn't a full size pool - however, we were not staying there for this facility

lovely to have jacuzzi and outdoor hot pool after a days trek up the mountains

the garden with the pool was very agreable

comfortable and the outside garden area was very well kept and good for relaxation next to the pool

there was a small outdoor pool which was nice but would have been lovely if it was warmer

well located beautiful place lovely new quiet pool should for over 18

railing in the middle of the pool were wobbly unsafe not enough staff at the bar at night not get selected on non alcoholic

the corridors all hours at night and morning the breakfast was top class very clean around the pool , our room totally modern beautiful bathroom plenty of hot water beds really comfortable,

amazing infinity pool

we really enjoyed the pool and overall had a great time at hotel troya

major but one of the pools was never used because it wasn't heated and seemed like a waste of a pool

hotel , friendly staff , spotless clean , pool area lovely with pool bar and plenty of sunbeds

pool was a bit small

exellent cousine, we liked the pool&jakuzzi and the pool bar and evening events at the lobby

clean hotel with clean pool and plenty of food and drink options on the all inclusive option

island with all kinds of sports, childrens entertainment right into the evening and really fun pool activities and water slides with pool-side dj etc

pool was lovely, life guards were really helpful when trying to get sun beds for 11 of us in a

fitness centre never seemed to be open and the pools were overcrowded with children

pool area was always neat and tidy and lots of interment

on day we were leaving we could have lunch and use swimming pool also stored our luggage till we were ready to leave very friendly

kids disco was too late. the chips at the pool bar were always underdone.

pool and atmosphere around the hotel were brilliant

the pool was perfect, the restaurant had a wide variety of food each night and during the day and the

the breakfast was a huge selection every morning and the pool area was huge

location is perfect. room was spacious. pool was perfect for my toddler

very disabled friendly with reserved day beds and sunbeds right next to the pool

great activity at the pool during the day and a relaxing place at the roof top pool

i would single out chef david (hocus pocus) and also giorgia from the pool bar

only one thing i would suggest is that music was played around the main pool!

everything, from the rooftop infinity pool / cafe bar, both day and night time entertainment and the amazing staff

the pool was not very deep.

hotel, clean, quiet, lots of sunbeds round the pool

pool is beautiful, the whole property is really cool and excellently kept, staff is super nice

nice atmosphere around the pool during the day, with music and some pool games

they lent us a kettle for the baby milk, the food was delicious and our room had the view to the pool which was just perfect

apartments are fantastic we had a 2 bed apartment with pool was huge more than enough space for a family of 6

are terrific & maintained daily 2 pools & children's paddling pool fantastic restaurants lovely breakfast friendly staff who go

were really friendly,the apartments have the wow factor, the food and service was great and the pool was amazing, lots of loungers available even though at times it was busy and the grounds are

operating hours for the pool

the resort is centrally located around the pool and restaurant

the pool area was excellent with plenty of comfortable seating

could have done with a better snack menu at the pool bar

lack of entertainment by pool.

the breakfast and pool area are superb.

facilities are well arranged, the pool is great

no pool music during the day, very quiet, only aqua aerobics & bingo in the morning

we had some roadworks throughout the day so the staff immediately upgraded us to a pool view room

the spa and the cocktails at the pool bar

stunning hotel, beautiful vibes, lovely rooms and pool area

volcano situation is great and facilities are great rooms are lovely food is great love the spa pool area is

pool on the roof is good but you need to be quick to get a sun bed, great views though

the pool at the top floor, some clients played loud music on external speakers at the same time, very

the pool parties on the terrace

staff, the rooftop pool and facilities, the quality of the room and the bathroom

no bar or music around the pool

we didn't have breakfast so i can't comment on that, but the pool bar had basic food (sandwiches, burgers, fries etc

pool was heated

the pool is huge, with slightly heated water, enough sunbeds with intimacy if you wish for

well equipped, multilevel room with pool level access

next to the pool, beds were comfy, though kids reported their beds were “firm” but preference i guess

our balcony provided us with beautiful sun-loungers and awning overlooking the pool with the coastline in the distance

there’s nothing like an indoor pool or extensive facilities

pool too deep

people l,food and quietness of the swimming pool area. staff were amazing

pool area is really nice

the main pool was very hot to begin with but the temperature decreased throughout my stay.

the rooms where really nice decorated and spacious. we enjoyed the time in the pool.

shower is built in a way that the water leaks out and floods the entire bathroom pool is great but the towels are not free (you have to rent them, which is a bit cheap

the pool was heated even though it wasn't too hot outside

pool was nice, the water was warm even though it was the end of january

was incredible, room amazing

great pool

breakfast-leaner bacon please! love pool area! staff fantastic!

are beautiful but if you are looking for a quiet room we recommend the rooms overlooking the pool as they are completely silent

fantastic holiday. the room with a balcony pool was a really good choice.

staff, amazing pool area and brilliant location

amazing property ,cannot fault in anyway,breakfast was fantastic ,rooms cleaned everyday ,pool was massive and no fighting for seats and the hotel provided us with pool towels,very clean

great staff, food, rooms, location & pool

proffesional, friendly staff, large pool area,spacious and plenty sunloungers

best pool in tennerife

i had to say something it would be the lack of music around the pool

loved having our own terrace and plunge pool

hotel with garden pool area

the pool, clean, warm and great support staff next time i may upgrade to the rooms with a rooftop

hotel, not many people about so it was lovely and peaceful while chilling at the pool everyday

i also thoroughly enjoyed the pool facilities, which were clean, well-maintained, provided a perfect place to relax, and it had a

location, stunning historical building with beautiful innner courtyard, cool rooftop pool, very tasty

rooftop infinity pool with lifeguard surreal on 5th floor

the time the pool closed & there was no bar.

the hotel has been renovated in recent years and has a beautiful roof-top pool with stunning views over los cristianos

the roof top pool has gone!

an amazing choice of salads, cold meats, cheeses - everything you could possibly think of the pools were great and the kids aged between 3 and 8 loved the daytime activities and the minidisco

adult pool.all of it.

of the staff at the pool bar were not particularly friendly

pool

not enough beds round the pool

the pool area is spotless, sunbeds comfy and the music soundtrack they played in the background was not

nice pool area

very small issue with young pool supervisor who shouted at us for bringing glass vs plastic to the pool, which incidentally the

everything was perfect, the food, the room, the air conditioning, the swimming pool, the cat, the location

hotel i have ever stayed in, hotel decor lovely, pool area very clean plus hotel provides towels for sun loungers,room was clean, fresh decor,

amazing food. beautiful pool area .

was impeccably clean and the pool area was open, beauty of overlooking the sea but the convenience of a

loud music for pool aerobics one hour everyday. but that's being very picky.

liked the location of the room, when the sun was no longer by the swimming pool you could go sunbath at the balcony

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

the view. the swimming pool was perfect to rest after a long hike. the mood.

swimming pool with cover - even late night when outside was cool was nice and warm around pool

pool is heated and we got a great breakfast with freshly made omelet

swimming pool 24/7 open