the loose track randomly at the pool/ not a huge deal but they need more trash cans around or someone doing walk through

live music was great. nice pool and grandson loved the arcade.

everything. the pool, lazy river, restaurant on site, the big rooms!

i liked convience pool and lazy river

loved the activities available for kids as well as the pool area that had a slide and was shallow for safety purposes

everyone was amazing. the pool was huge! we loved our stay and will definitely be back.

the pool wasn't clean

pool was a great size

wi-fi available and a pool

no pool.

and the property with the pool and hot tubs plus firepit and rocking chairs make for a great relaxing stay

the pool was great, the hot tub was relaxing

being close to dollywood and the pool

our family suite, which had a lovely view of the pool, was immaculate and exceptionally hygienic

and every staff person i encountered was friendly and helpful - from the front desk staff, to the pool staff, to the lovely gentleman who helped me at 2 a

great location, nice clean pool

it was clean and the pool was grate

the pool area good location

pool could have been bigger and could have had a kiddy pool so we wouldn't have to worry about the

pool was nice looking even though i didn't swim this time and it was in a great location

spacious room with everything we needed. great location. pool open 24 hours which was great.

they even provided good sized towels for the pool

the pool and other activities were fun

property is awesome great price great location very clean has 1 24hr pool an one lazy river plus a real river behind the building

lazy river pool was great. furnishings were comfortable and was a nicely decorated condo.

pool and hot tob were great

love how clean rooms r and close to the pool to keep a eye on my kids

indoor pool should have heat since the sun doesn't shine on it

everything was clean and pool was awesome. hot tub was awesome

love the location and my kids absolutely love the pool! this is our second stay with y’all!

the trolley for the dollywood park, pool was lovely and towels plentiful, loved doing our first s mores

the indoor pool was not heated.

pool area .

pool amenities and night activities

and pricey to have to go to one restaurant/bar to order adult beverage to take to pool or hotel room

indoor/outdoor pools, hot tubs, and location were awesome

pool was very clean

pool

my room was pool side which was a plus for my son

our family really enjoyed the pools and the great location.

breakfast, pool and hot tub

pool was nice a little small for too many people but still nice

the pool and location are great

we had a great time close to everything that we wanted to do and see gorgeous pool very nice wood visit the hotel again i would stay there again

swimming pools met everyone's needs

a heated pool, pool cold and unpleasant to our little ones

the pool area was clean and had plenty of towles

the pool was on the smaller side so it was difficult to swim at times with so many people.

breakfast, pool, staff.. love the couch in our room and balcony

a question about anything they was very helpful with everything, breakfast was good,hot tub and pool was great

the pool was a little bigger and that you didn’t have to go outside to go to and from the pool

pool was dirty and too hot for the summer weather , don’t need a pool heater on in the summer

very clean. it was an older motel but it was very clean. pool was clean beds were clean.

was a great place and all employees where great and clean please the pool was clean the staff really kept a good

the rooms are very nice . and i loved using the outside pool

comfortable rooms very clean, nice pool

just no indoor pool or hot tub

we asked for extra towels for room and pool several times and it was never a problem

the pool was beautiful and very clean

staff, breakfast, coffee, room, pool, location, pet friendly

the hot tub and pool being open later. my room was awesome the spa bath was amazing.

it has an indoor n outdoor pool

was great, the fire pit is so relaxing after a long day of area attractions, and the indoor pool was super clean and well attended

the pool and hot tub was very nice

that you had to walk outside for the pool. it was kind of chilli for that.

the view was of the pool but could see the mountains

the one had ease access to pool so kids were happy thats what matters

just make sure the pool don't turn green

no toilet by the pool

comfortable unit with everything a traveler could require- washer/ dryer, kitchen, free parking, pool, lounge, cosy bedroom, fridge, microwave- i should have stayed here longer

everything was great! krispy kremes with continental breakfast. no pool curfew

rooms were clean, had a swimming pool which we didn’t use but looked clean and well taken care of

comfy bed, clean, nice pool, and great location on the strip close to everything.

was comfortable, room was clean, no noise, nice pool, close to various attractions and variety of restaurants

outdoor furniture and furniture around pool was ready for up grade

extremely helpful staff, room service, large room, stunning lobby, 24 hour pool, elegant decor, and overall great experience

we loved the pool was open late

best thing ever was the pool and hot tub always open

pool open 24 hours

friendly staff nightly movies by the pool with popcorn free breakfast

the pool was clean and we loved the popcorn and movie night every night

the breakfast is absolutely amazing and i love that the pool is open 24hrs because if wi get back late the kids can still get some pool time in

it was so beautiful and having the pool and hot tub 24/7 is fantastic.

the rooms were comfy, the pool area was great (loved the movies) and staff were all really nice

music louder in pool area.

rowdy children around the pool. i wish there had been an adult area.

the patio area is incredible with splash pad and pool, whirlpool, fire pits and rocking chairs

there is extra bar, restaurant, and pool seating, no one is left standing during breakfast or kick-back

clean rooms, nice pool, friendly staff

loved the pool and hot tub area

the property is stunning and there is always a heated pool near by not including the indoor water park

nice but charging for indoor pool water park a bit much

2 slides and a mediocre lazy river with a murky pool was not fun

the water park which is just 2 slides a pool , hot , splash area for the kids, the water was so cold in the kid area and the lazy river

i liked the pool, the location that everyone greets you

the pool area was beautiful

best breakfast in 2 weeks of hotels! nice and clean. large outdoor pool.

outside pool and spa were nice

slept in and ate leftovers loved having the kitchen

spacious room, full kitchen, large bathroom, great shower, very clean, good breakfast

would have been nice to have pool that was open year round, but it was not a problem.

the heated pool and hot tub were clean and maintained (and open 24/7

24/7 pool and hot tub was definitely a plus, plus

i enjoyed the pools and loved that they had a kiddie pool because my girls can not swim that well yet

pool was a little too cold

the staff was sweet, the hotel was very clean, comfortable beds, nice heated hot tub and pool

pool was great

hot tub& pool was a nice size plus clean as well staff was awesome plus w the covid they still provided sum

very appealing, pool was very nice, room was awesome, breakfast was great

great pool area

the swimming pool was a lot of too cold

clean, lots of parking, easy access to walk to things, great restaurant, pool/spa is clean and

hot tub was not very hot and pool was freezing

we loved the pool and hot tub

the hot tub and pool is amazing

clean, friendly staff, kids loved outside pool and slide, inside pool and hot tub was great on a rainy day, comfortable beds, free breakfast

inside pool and hot rub were down for the week.

the outdoor fireplaces were a great way to relax and the pool/hot tub area were wonderful for the kids

great pool for swimming

and pool were very clean

pool open 24hrs

the hot tub and pool

love how the pool and hot tub is open 24 hrs

love love the pool

love the pool & hot tub

pool top roof!!!!

front desk staff, housekeeping, pool area and pool staff was amazing

the rooftop pool was nice too

i loved that it looked over the island from the pool area

nice private pool/bar area for guests on second floor

great stay pet friendly and my wife noticed that they have restrooms located a few feet from the pool you don't have to go back to your room to use the bathroom like other places we have stayed at

pool was clean and always stocked with towels

the hotel was clean, breakfast was well stocked, parking was available, pool was crystal clear

rooms big and spacious. very clean and the pool was very nice.

the pool was well kept and family friendly

swimming pool was dirty and started to turn green

pool was way to warm

the place was very clean and location was really great nice game room and pool area

we really enjoyed the peace and quiet. the 24 hour pool was great as well

was plenty for the kids to do between the pool, clubhouse and even a small playset with slide

pool could be better with better hours.

only thing we thought the pool was heated and it wasn't, but that definitely didn't detour us from staying again when we go

pool and hot tub open and clean

hot tub broke pool way to cold to swim

everything was good love that the pool was open so my kids were able to go for a swim

my grandsons loved playing in the pool each night

location, indoor pool and hot tub, complimentary breakfast, clean, nice decor

pool was heated outside so that was great

maybe the outside pool open 24 hrs

the pool and hot tub were amazing

the creek, pool, grilling areas, playground, trolley stop, and the staff was very nice and offered all

only downside was the pool was not in operation, however they di work it out to use the pool off carrs next door

they even offered to keep the pool open another 30 minutes for us

to the recent fire we would have liked to have been able to use the pool

pool and hot tub wasn't available during our stay even though we where told it would be so that was

we appreciated the 24 hour pool and definitely utilized it as much as possible

kids loved the pool and i was a fan of the hot tub

nice and friendly staff rooms where much larger than i had expected loved the indoor pool and

location, friendly staff,warm pool and hot tub breakfast was good very clean loved out

the pool & hot tub and location were the best features.

pool was well maintained

pool! hours could be expanded to midnight though!

the pool area was well kept and clean as well

the pool area is so inviting and the outdoor sitting area with the bear swing is wonderful

i loved that the pool was open until 10, i loved the view and the scenery.

the pool and mini lazy river was a

hotel has a nice pool, small lazy river, and a hot tub

pool

being old and having trouble walking, the steps to pool and hot tub made it very hard for me to get out

having an indoor pool, lazy river and hot tub were perfect for evening downtime

i do wish the pool was a little heated but it still was a blast

the pool was not open and being cleaned

the pool area is very nice with a relaxing view

the pool was closed and being worked on. i really wanted to go swimming.

the pool wasn’t really big, keys would stop working a lot of times.

nstruction/covid) it is an inconvenience

the location was great. the indoor pool and outdoor pool were fun.

the restroom at the pool is closed

is secluded with indoor & outdoor pool , it is located in a busy strip of gatlinburg,

up to the inside pool and felt of the water and it was to cold to get in

the pool was extremely clean and the grounds keeper was really nice

the building and views, location, pool.

we also asked for a room by the pool which we did not receive

pool area closed a little early at 10 for a vacation

kitchen is there the beds were so comfortable and my grandkids loved there own bathroom also the pool and hot tub was awesome we had a great vacation

the indoor pool was cold couldn't get in

we loved that they had an indoor pool so we could still swim even though it was cold outside

outdoor pool not working

indoor pool area could ve been nicer and better kept.

pool wasn t heated

property was clean, friendly staff and my granddaughter loved the pool!

and saturday night the people at the pool were pretty loud but thankfully i brought a sound machine to drown it out

it had a nice pool with a slide

staff, cleanness, price, pools and hot tub wonderful, and clean

the outdoor pool is large

breakfast was amazing. the pool area was unbelievable and more

if the pool area is close you can not go through there

the staff and the pool the bar and the breakfast bar was awesome!

sheets and other linens were nice, breakfast was great, and the pool areas were all great

my grandson which is autistic, absolutely loved the indoor pool and slides

friendly staff and great location very clean we had a great time, pool was great kids loved the

the kids loved the pool and breakfast

absolutely loved the heated outdoor pool!

the indoor pool and the hot tub were an added plus

wish pool stayed open till

we loved the outdoor spaces that included an outdoor pool (zero entry with a small slide), hot tub, and fireplace with patio furniture

i wish there was a indorr pool.

nice pool area with fire pit lounge area is also real nice

indoor pool and hot tub

the heated swimming pool was fabulous

the pool area is great

they have the best breakfast! the staff was killer. the pool area was great.

outdoor pool was very fun for the kids

the heated pool and hot tub was wonderful

the pool and lounge area were perfect for relaxation, with comfortable chairs and a peaceful setting

outdoor pool is closed for winter

the staff was nice, the pool was suppose to be heated but the hot tub was great

had indoor pool, and hot tub, room was a good size!

pool was clune

outdoor pool was closed.

the only thing i was disappointed in was the pool was nit ready to enjoy.

indoor and outdoor pool, small pond which provided another nice place to sit and enjoy the water

hot tub and in door pool were great as well

staff is very friendly and helpful, very clean, pool area is great, breakfast is amazing

loved that there is an outdoor and indoor pool along with a hot tub